RESIDENT LETTING AGENT COURSE July

RESIDENT LETTING AGENT COURSE July December 2017 5 day RLA licensing BLOCK course The REIQ runs all the competencies required by Fair Trading to make an application to gain a Resident Letting Agent Licence. The individual competencies can be undertaken by contact class at any of our training centres throughout the state; by attending a 5 DAY BLOCK course in Brisbane or Gold Coast trainiing centres or complete your course online. Students studying in class will be issued with hard copy manuals when they attend each competency. Both contact class and online students complete their assessments online. If you prefer printed assessments an additional $50 fee applies. Online students have the option of receiving their manuals in hard copy for an additional $50. CPPDSM4010A Lease property CPPDSM4007A Identify legal & ethical requirements of property management to complete agency work CPPDSM4016A If you have current experience or knowledge in this area, you may like to apply for Recognition of Prior Learning (RPL). Contact us if you would like further information 3249 7347. RLA BLOCK DATES: BRISBANE 4-8 September GOLD COAST 9-13 October 20-24 November 4-8 December Monitor and manage lease or tenancy agreement CPPDSM4015B Minimise agency and consumer risk CPPDSM4006A Establish and manage agency trust accounts BSBSMB406A Manage small business finances $700 REIQ members (where the agency is paying) $800 non-members A discounted package price is available for students enrolling in the six unit RESIDENT LETTING AGENT LICENCE BLOCK COURSE: When two students enrol together (i.e. a business partnership), the total cost if you are a REIQ member or staff of an REIQ accrediated agency (when the agency is paying) is $1,300 and $1,500 for non-members. REIQ Professional Development, PO Box 3447, TINGALPA DC Q 4173 F. 3891 5359 E. courses@reiq.com.au P. 3249 7347 All units of competency from CPP40307 Certificate IV in Property Services (Real Estate) National Provider Code No. 5420 REIQ Gold Coast, PO Box 3374, Australia Fair Post Office, SOUTHPORT Q 4655 F. 5571 0753 E. gctraining@reiq.com.au P. 5527 1614 REIQ Sunshine Coast, PO Box 5640, MAROOCHYDORE BC Q 4558 F. 5479 6383 E. scadmin@reiq.com.au P. 5479 6272 Get your pre-enrolment information and student handbook at REIQ.com

Short course enrolment form Use this enrolment form for all short nationally recognised courses: Registration RLA Auctioneer Individual units Block courses (excluding Real Estate Agent Licence course). CONTACT DETAILS: REIQ Professional Development, PO Box 3447, TINGALPA DC Q 4173 F. 3891 5359 E. courses@reiq.com.au P. 3249 7347 REIQ Gold Coast, PO Box 3374, Australia Fair Post Office, SOUTHPORT Q 4655 F. 5571 0753 E. gctraining@reiq.com.au P. 5527 1614 REIQ Sunshine Coast, PO Box 5640, MAROOCHYDORE BC Q 4558 F. 5479 6383 E. scadmin@reiq.com.au P. 5479 6272 REIQ OFFICE USE ONLY REIQ student ID # Method of payment ID supplied Course Invoice # Membership UNIQUE STUDENT IDENTIFIER The REIQ is required to obtain a Unique Student Identifier (USI) for all students. Your USI: You can do this yourself at www.usi.gov.au and provide us with your USI number or if you would like the REIQ to apply for a USI on your behalf you must authorise us to do so and declare that you have read the privacy notice at https://www.usi.gov.au/training-organisations/usi-support-materials/privacy-notice-studentswhen-applying-usi-their-0 YOUR DECLARATION I authorise the Real Estate Institute of Queensland to apply pursuant to sub-section 9(2) of the Student Identifiers Act 2014, for a USI on my behalf. I have read and I consent to the collection, use and disclosure of my personal information pursuant to the information detailed at: https://www.usi.gov.au/trainingorganisations/usi-support-materials/privacy-notice-students-when-applying-usi-their-0 We need the following information from you: YOUR CITY OF BIRTH: YOUR COUNTRY OF BIRTH: Signed Student details Please supply your full and correct legal name as this is the form of identification which is required for any certification. Mr Mrs Miss Ms Date of birth / / First name Middle name (if applicable) Last Name day month year Home address Post code Postal address Post code Home phone Mobile phone Fax E-mail Are you an REIQ individual member Yes No If yes, Membership No. Do you work for a REIQ Accredited agency Yes No If yes, Membership No. NOTE: To access the REIQ accredited agency member discount, the REIQ accredited agency you are employed by, or have an employment offer from must pay for the enrolment. The Principal, or authorised signatory, must complete the following section. No personal details or information relating to the student can be disclosed to the Principal without the student s consent in accordance with Privacy Act. Organisation name Principal name Signature Postal address Post code Phone Fax DECLARATION: Please complete this section when you have read and understand all the provided information and conditions. If this section is not completed the REIQ will not be able to confirm your enrolment. I have provided proof of identification (Drivers Licence, Passport or other valid I.D) and allow REIQ to use this information to confirm my identity. I have read and understood the pre-enrolment information and Student Handbook. I have read and understand the REIQ Cancellation / refund policy. I understand I have 6 months to complete my course and may incur late marking fees if I exceed this time period or in the case where there have been legislative changes there may be additional costs to have any outdated materials reissued. Student signature JUNE 2017 REIQ Short course enrolment 1

PAYMENT OPTIONS (Please tick appropriate box) Enrolments will only be confirmed once payment is received Discount code: if applicable PAY BY THE MONTH: Interest applies to this finance product (contact the Professional Development team for full Terms and Conditions). You will be sent an email link to set up your preferred method of payment for your monthly instalment (either direct debit or credit card). Pay by the month option is not available for individual unit enrolments. REIQ ACCOUNT: Agency Membership number: Amount $ Authorised REIQ account signatory name (please print) Signature of authorised person DIRECT DEPOSIT Account Name: Real Estate Institute of Queensland Bank: Commonwealth BSB: 064-000 Account No: 1474 8696 Reference: Please use your NAME as the payment reference MASTERCARD VISA NOTE: All credit card transactions will have a 1.75% surcharge added to the course fee. Amount $ Card no. CCV* expiry / * The CCV number for MasterCard and Visa is the last three digits of the number found on the card s signature block. Name of cardholder (please print) Signature of cardholder REIQ will issue a tax invoice for the above amount in the name of the student, or if an agency is paying, in the name of the agency. No invoices will be issued to any other parites. Study and course details Do you wish to apply for Recognition of Prior Learning (RPL)? Yes No If Yes, please complete additional RPL application form available from REIQ P 3249 7347 Learning materials Contact class students receive hard copy manuals at the time of attendance. Online students receive access to the manuals and assessments through the Online Student Portal. Assessments Both contact class and online students complete their assessments through the Online Student Portal. If you would like to complete paper assessments an additional $50 fee will apply. If you choose to study online but would like to receive your manuals in hard copy an additional $50 fee will apply. Postage & Handling for overseas students: Students will incur additional postage costs of between $50 & $300 dependent upon location for hard copy manuals posted to anywhere outside Australia. Please contact REIQ Professional Development for further information. Competency / Course: Please tick the course you want to register for: Oline Course Location (this is the region you want to attend class e.g. Brisbane) Commencement date of training if attending class (see course calendar) Course cost Amount Registration course (comprehensive 4 day class) $650 ($600 REIQ members) $ Registration course (Fast 2 Day Tutorials) $595 ($545 REIQ members) $ Registration course (Online study) $550 ($500 REIQ members) $ Registration course (Comprehensive night clases - Bris & GoldCoast) $650 ($600 REIQ members) $ Resident letting agent licence CPPDSM4010A, CPPDSM4007A, CPPDSM4016A, CPPDSM4015B, CPPDSM4006A, BSBSMB406A $800 ($700 REIQ members) $ Auctioneer licence Auctioneer licence (Real Property) CPPDSM4004A, CPPDSM4014A, CPPDSM4019A, CPPDSM4006A, BSBSMB406A (Chattel Auctioneer) CPPDSM4004A, CPPDSM4019A, CPPDSM4006A, BSBSMB406A $1070 ($980 REIQ members) $ $970 ($880 REIQ members) $ Real estate agent (business letting) licence CPPDSM4010A, CPPDSM4011A, CPPDSM4013A, CPPDSM4016A $640 ($560 REIQ members) $ P M BLOCK CPPDSM4007A, CPPDSM4011A, CPPDSM4016A, CPPDSM4046A $750 ($650 REIQ members) $ Sales BLOCK CPPDSM4003A, CPPDSM4005A, CPPDSM4018A, CPPDSM4019A $750 ($650 REIQ members) $ Finance BLOCK CPPDSM4006A, BSBSMB406A $460 ($420 REIQ members) $ Technology & Marketing BLOCK CPPDSM4013A, CPPDSM4014A $350 ($300 REIQ members) $ Other courses (please state below): i.e. Individual units, commercial units etc. $ Optional Extras: Hard Copy Manuals (online students only) $50 per short course $ Paper Assessments $50 per short course $ 24 Hour Online Marking $100 per short course $ All units of competency from CPP40307 Certificate IV in Property Services (Real Estate). National Provider Code No. 5420 TOTAL: $ REIQ Short course enrolment 2

Name: Mobile: HOW DID YOU FIND OUT ABOUT REIQ TRAINING? Google OFT Referral Agency/employer booked me in REIQ promotional email Visit by REIQ staff member (their name): Promotional phone call by REIQ (their name): Friend, family or colleague referral PMSS newsletter Facebook Other ARE YOU AN OVERSEAS STUDENT VISA HOLDER? (Note: REIQ is not a CRICOS provider). Yes No LANGUAGE, LITERACY AND NUMERACY If you thinking about enrolling and aren t sure if your English Language, Literacy and Numeracy skills are at the standard required to achieve competence in the course, please contact the REIQ Professional Development team before you enrol. We can provide you with a short Literacy and Numeracy exercise to complete which will help you to know if you will need some additional literacy and numeracy assistance before you enrol with REIQ in the course, and refer you to some providers that can assist you. It is important that you do this before you enrol, as the legal documentation and legislation that forms part of the course requires you to have a working knowledge of the English language. PRIVACY OF INFORMATION DISCLOSURE TO OTHER PARTIES If the training is not funded by yourself, do you give us permission to pass on information relating to your progress and attendance to your employer/ government agency should they seek this information from us. Yes No Your signature SECURITY OF INFORMATION AND IDENTIFICATION Due to privacy legislation, we are unable to assess you over the phone for your verbal assessment, or provide information to you on your results or course progress unless we can verify your identity. To assist us in this, please supply a security password and question. We will ask you your nominated question should you forget your password. We may also ask you about some of the other information you have provided to us in order to verify your identity. Your nominated password question (e.g. What is my mother s maiden name?) Password (This should be the answer to your question) CANCELLATION / REFUND POLICY 1. Cancellations for contact course enrolments must be made in writing (letter/ fax or email) at least 7 days prior to commencement of training. In all cases a $100 administration fee will be retained. Failure to give notice as per the above, will result in the full course fee being charged. However, students will have the option of transferring to the next available course by paying the $100 administration fee. Please note that should a student who has transferred under these conditions subsequently cancel their course, no refund will be made. REIQ may cancel or reschedule sessions depending on course attendance numbers. Course attendees are solely responsible for any travel and accommodation costs. Attendees are advised to contact REIQ if they have any concerns or questions. 2. Cancellations for any online course enrolment must be made in writing or by email prior to materials or access login and password details being dispatched. A $100 administration fee will apply. Refer to the Student Handbook for more information on concellations and refunds. 3. Refunds will not be made once a student has attended all or part of a course or where any or all materials have been dispatched or online login and password issued. All students must supply a valid USI prior to any refund being made. 4. In all instances where materials need to be re-issued to any student a $50 per unit fee will apply. PRIVACY POLICY The personal information you have provided on this form may be used to contact you with information on new products, services and industry events, or simply to participate in member surveys. The vast majority of our members and non-member clients welcome this communication. However, in full recognition and respect of your privacy rights, we would like to confirm this with you. You can withdraw this permission at any time by making contact with us. Please note: Our primary forms of communication with students are email (for course confirmation) and phone (for clarification of course details). We also post your Certificate or Statement of Attainment upon course completion. Please tick the following boxes to indicate how you would like us to contact you. To view our full Privacy Policy reiq.com (07) 3249 7347 Please contact be by mail Please contact me by fax / phone EMERGENCY CONTACT DETAILS Please contact me by email Please provide the name and contact details of the person you wish us to contact on your behalf should an emergency arise whilst you are attending training (only applies to contact class students). Name Relationship to that person Contact phone STUDENT HANDBOOK The REIQ Student Handbook containing detailed information for students on policies, procedures and student rights and responsibilities can be found on our website reiq.com or phone for a copy (07) 3249 7349 REIQ Short course enrolment 3

The following information is collected on behalf of the Federal Government for statistical purposes. This information is not disclosed to any other party by the REIQ. LANGUAGE AND CULTURAL DIVERSITY Gender: Male Female In which country were you born? Australia Other (please specify) Do you speak a language other than English at home? No, English only Yes, other (please specify How well do you speak English? Very well Well Not well Not at all (please refer to Language, Literacy and Numeracy information on prior page) Are you of Aboriginal or Torres Strait Islander origin? (for persons of both Aboriginal AND Torres Strait Islander origin, mark both Yes boxes) No Yes, Aboriginal Yes, Torres Strait Islander DISABILITY Do you consider yourself to have a disability, impairment or long-term condition? Yes (you may indicate more than one area) No Acquired brain impairment Vision Medical condition Other Hearing/deaf Physical Intellectual Learning Mental illness SCHOOLING Never attended school What is your highest COMPLETED school level (tick one box) Year 12 Year 11 Year 10 Year 9 Year 8 or lower In which year did you complete that school level? Are you still attending secondary school? Yes No PREVIOUS QUALIFICATIONS ACHIEVED Have you SUCCESSFULLY completed any of the following qualifications? Yes No Bachelor Degree or Higher Degree Certificate I Certificate IV (or Advanced Certificate/Technician) Diploma (or Associate Diploma) Certificate II Certificates other than the above Certificate III (or Trade Certificate) Advanced diploma or Associate Degree EMPLOYMENT Of the following categories, which BEST describes your current employment status? Full-time employee Part - time employee Employer Self-employed - not employing others Unemployed - seeking full - time work Employed - unpaid worker in a family business Not employed - not seeking employment Unemployed - seeking part - time work STUDY REASONS Of the following categories, which BEST describes your main reason for undertaking this course? (tick ONE box only) To get a job To get a better job or promotion To get into another course of study To develop my existing business It was a requirement of my job For personal interest or self-development To try for a different career I wanted extra skills for my job Other reasons REIQ Short course enrolment 4

Pre enrolment Information Before enrolling, all students should read the Student Handbook and ensure they understand some key points. A summary can be found below: - REIQ (The Real Estate Institute of Queensland Limited) is a Registered Training Organisation (RTO), with the national provider code of 5420. No third party arrangements exist, meaning all enrolments are directly with REIQ, and no other RTOs are contracted to provide training on REIQ s behalf. - The REIQ is responsible for the quality of quality training and assessment services to all students, in accordance with the requirements of the Standards for Registered Training Organisations 2015, regulated by ASQA. Please refer to the Student Handbook for more details and for information on REIQ s complaints and appeals process. - The REIQ adheres to all relevant State and Federal legislation. Please refer to the Student Handbook for details of REIQ s Privacy Policy and other relevant policies and procedures. - All nationally recognised units of competency are offered under the CPP40307 Certificate IV in Property Services (Real Estate) Qualification from the Property Services Training Package (CPP07). The course information flyers specify which nationally recognised units of competency are included in each course. If you are unsure, please contact REIQ Professional Development. - All students studying nationally recognised training in Australia from 1 January 2015 will be required to have a Unique Student Identifier (USI). A USI is an account (or reference number) made up of numbers and letters. The USI will allow students online access to their training records and results through their online USI account. No student will be issued a statement of attainment, certificate or refund without a USI. - All enrolling students must provide Photo Identification at the time of enrolment (this could be a drivers licence, passport or other form of photographic identification). - The Cancellation & Refund Policy for each course can be found in the Student Handbook and each enrolment form. - There are non-refundable administration fees for all courses at REIQ. Please ensure you read the Cancellation and Refund Policy on the enrolment form or in the Student Handbook for information on the fees that apply to the course you are enrolling in. - Timeframes for each course REIQ offers can be found in the Student Handbook, and on the course information brochures. Late marking fees and online access fees may apply to any assessments submitted after the allocated timeframe for the course, along with fees for the reissue of any materials that have become outdated due to legislative change. Refer to the Student Handbook for more information. - The durations listed on the course calendar (for example, four days for the Registration course) consist of the contact class component only. Students complete further study and the assessment process after attendance at classes at their own pace. Full information on Volume of Learning (consisting of learning content, independent learning, practising skills and assessment time) can be found in the Student Handbook. - Training is offered in contact classes throughout Queensland, and prospective students can find locations and calendars of scheduled courses on www.reiq.com. All students will need to select a location and date for their course if they choose to attend contact classes. - Training is offered also by online learning. Students studying by online learning will have access to tutors for each unit of competency, and may be assessed either in person or verbally by telephone, in addition to their written assessment component. - If you are thinking about enrolling and aren t sure if your English Language, Literacy and Numeracy skills are at the standard required to achieve competence in the course, please contact the REIQ Professional Development team before you enrol. We can provide you with a short Literacy and Numeracy exercise to complete which will help you to know if you will need some additional literacy and numeracy assistance before you enrol with REIQ in the course, and refer you to some providers that can assist you. It is important that you do this before you enrol, as the legal documentation and legislation that forms part of the course requires you to have a working knowledge of the English language. - Do you have previous experience in real estate? If so, consider applying for Recognition of Prior Learning. Information on Recognition of Prior Learning and Credit Transfer can be found in the Student Handbook, and on the REIQ website on the RPL page. - Assessment for each unit of competency take the form of a structured assessment process, incorporating both comprehensive written assessments testing skills, understanding and knowledge, and consisting of case studies which replicate real life real estate situations, along with activities that are assessed verbally or in classroom settings. Competence is, in this way, determined progressively with your trainer or assessor ensuring that you are genuinely competent in each unit of competency before you are issued your Statement of Attainment. REIQ Short course enrolment 5

Pre enrolment Information - Assessments are completed and submitted electonically. These electonic assessments are in Acrobat editiable PDF format, meaning students will need to access a computer, laptop or device able to edit and save these documents. Alternatively students may choose to complete paper assessments (fees apply). - The REIQ does not offer VET-Fee Help, and does not offer courses of study to students on overseas study visas for the purposes of visa applications. - Students enrolling from 1 January 2017 may opt to pay by the month for their Registration or Licensing course. Full information on this finance product may be obtained by contacting the REIQ Professional Development team. Interest charges apply. - There is no direct State or Federal Government training funding available to individual students studying with REIQ. Federal Government incentives apply to employers of eligible trainees when undertaking a traineeship registered with the Queensland Government. - The REIQ is a member of the Australian Council for Private Education and Training (ACPET), and is a member of ACPET s Australian Student Tuition Assurance Scheme, which ensures student fees paid in advance are protected. More information can be found in the Student Handbook. - At all times REIQ is here to assist students in achieving competence, and we encourage you to make contact with any of the Professional Development team as you work your way through your course if we can assist in any way. - Upon successful completion of all units of competency in the enrolled course, students are issued with a Statement of Attainment, Transcript or Certificate (depending on which course of study is undertaken). Refer to the Student Handbook for a full list of the completion documentation issued for each course. Miscellaneous Fees Item Reissue of Statement of Attainment or Certificate Late marking fee (For submission of all original attempts and resubmits out of course timeframe) Reissue of new materials (for students out of course timeframe when the material has changed due to legislation or documentation changes, or when originally issued material has been lost by student) Reissue of written assessments only Fourth attempt and further of a single assessment (inclusive in course price is the submission of three attempts per unit further attempts are charged at cost price only) Out of timeframe monthly online access RPL application fee RPL per unit fee RPL unit not granted student Provision of hardcopy manuals (rather than CDs) per course at the time of enrolment (Registration, RLA, Shopping Centre Manager, Auctioneer) Provision of paper assessments (Registration, RLA, Shopping Centre Manager, Auctioneer) Provision of hardcopy manuals (rather than CDs) per course at the time of enrolment (Real Estate Agent $150 Licence, Certificate IV) Provision of paper assessments (Real Estate Agent Licence, Certificate IV) $150 Administration Fee When course is cancelled or transferred (Registration, RLA, Shopping Centre Manager, $100 Auctioneer Short courses) Administration Fee When course is cancelled or transferred (Real Estate Agent Licence, Certificate IV) $300 24 hour online marking guarantee (Registration, RLA, Shopping Centre Manager, Auctioneer) $100 24 hour online marking guarantee (Real Estate Agent Licence, Certificate IV) $300 Fee $25 per instance $30 per submission $50 per unit No charge ( 3 attempts) $30 per submission $50 per month $100 per application $50 per unit Enrolments in required units or blocks at Individual unit or block price $50 per course $50 per course Contact: courses@reiq.com.au for more information or to clarify any information prior to enrolment. This is a controlled document and becomes uncontrolled when downloaded or reproduced. REIQ 2017 REIQ Short course enrolment 6