in cooperation with 3rd International Cooperative Dialogue (ICD) October 17 21, 2011, Academy of German Cooperatives ADG, Montabaur Castle

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in cooperation with Cooperating for development HRD & Training Key Success Factors of the Cooperative Business Model 3rd International Cooperative Dialogue (ICD) October 17 21, 2011, Academy of German Cooperatives ADG, Montabaur Castle

HRD & Training Key Success Factors of the Cooperative Business Model Sustainable Human Resource Development (HRD) and Training are key for any successful enterprise. Therefore, it is also crucial for the development of sound institutions and economies. The 3rd International Cooperative Dialogue will link knowledge of experts and the experience of the participants in this matter to foster strategic HRD in cooperative organisations. Based on the successful model of the last two ICDs, we offer once again a practice-oriented platform with a limited number of participants to share and discuss international experiences and challenges of Human Resource Development and Training measures based on the cooperative business model. Organising Institutions The DGRV German Cooperative and Raiffeisen Confederation is according to the German Cooperative Act (GenG) the confederation and auditing federation of the cooperative group. For more than 30 years, DGRV has supported the development of cooperativelyorganized systems worldwide, in the financial as well as in the real sector. In close cooperation with ADG, the DGRV coordinates the curricula and HRD activities for cooperatives in all sectors and is responsible for the training of cooperative auditors organized by ADG as well as examination of auditors. Founded in 1970, the Academy of German Cooperatives ADG is the prime provider of Human Resource Development (HRD) and consultancy services to German cooperatives. Beyond that, ADG is one of the leading independent bank training and management academies focusing on the national and international supply of market-driven advanced training, skill enhancement and further education primarily to management and specialists employed in the cooperative financial and real sector. The announced conference is organized in cooperation with GIZ GmbH the German International Cooperation. GIZ was formed on 1st January 2011. It brings together the long-standing expertise of Deutscher Entwicklungsdienst (DED) ggmbh (German Development Service), Deutsche Gesellschaft für Technische Zusammenarbeit (GTZ) GmbH (German Technical Cooperation) and Inwent Capacity Building International, Germany. Exchange experience on HRD & Training The International Cooperative Dialogue will link the knowledge of experts and the experience of the participants through presentations and workshops on the key success factors of sustainable HRD in cooperative organisations and tailor-made training. At the ICD, participants will have the chance to: Exchange experiences on an international level and learn from cooperative best practice cases Identify challenges and key success factors of sustainable HRD systems and qualification in cooperative organizations Get to know tools and instruments for successful implementation of strategic HRD Interact with counterparts of other countries and establish beneficial international networks Become familiar with the system of HRD and Training of the German Cooperative Sector The target group comprises general managers, project managers, bankers, experts, specialists and consultants engaged in the planning, organisation, implementation, supervision and evaluation of HRD and training issues, coming from: Cooperative Organizations Cooperative Training Centres Cooperative Financial Institutions/Banks (at primary, ó ó secondary and central level) (Con)Federations of Cooperatives and Corporations Governmental Organizations Central Banks and Apex Organizations National and International Development Organizations, Donor Organizations Development Banks Training Centres Other Institutions working in the field of Microfinance and/or SME Development Our past conferences have shown that participants benefit from a high level of interaction and participation. We are aware that valuable experience is located behind AND in front of the speaker s desk. Hence, we would especially like to invite you to participate in our Vernissage and Matchmaking events. Our Vernissage event will give some selected participants the opportunity and room to present their case followed by a discussion with other participants during one afternoon. Throughout and beyond this session, participants can share their special experiences and challenges. This may also give you the opportunity to 2 3

highlight topics of concern that are not dealt with in the conference programme and exchange ideas with other participants. In order to prepare this event, cases must be handed in before the conference. The Matchmaking event will give all participants the opportunity to discuss special topics of interest with each other in detail. In order to facilitate the process, a matchmaking catalogue will be established ahead of the conference. Here participants can introduce themselves and their organizations as well as state their special areas of interest ( I offer/ I search ). Before and during the conference the organizers will personally take care that the participants will get to know their matches and have enough space and time to discuss their issues in detail. If you are interested in taking part in the Vernissage and/or the Matchmaking, which will accompany us throughout the entire conference, please use the attached forms and submit them until September 16, 2011. HRD & Training Key Success Factors of the Cooperative Business Model The Conference Concept in brief Methods: Key speeches Good practice workshops Moderated discussions Case studies / Case Vernissage / toolbox sessions Matchmaking Field visits Conference Language: English Furthermore, one day of field visits will be included in the programme to provide an insight into the German cooperative sector and training. The enclosed information sheet on the conference proceedings includes details on the programme as well as practical information and registration issues. The conference language will be English. You will find updated news at: www.cooperative-dialogue.info We would certainly appreciate your active participation at the 3rd International Cooperative Dialogue and are looking forward to meeting you in October 2011. Sincerely, The ICD-Team Date: Arrival Sunday, October 16, 2011 Departure Friday, October 21, 2011 Duration of conference: Five (5) days Location: Academy of German Cooperatives (ADG) Montabaur Castle, Germany (Halfway between Frankfurt and Cologne, train stop Montabaur) Fee: Conference fee including field trips and side programme: 1.390,00 (incl. VAT) per participant Room reservation at ****Hotel Montabaur Castle; total cost of 113,00 (incl. VAT) per participant per day including full board Registration: Prior registration and payment of the conference fee is necessary. Please note that the number of participants is limited to 50. This approach has proven to be most beneficial for the participants in terms of networking and learning. For further information, please visit: www.cooperative-dialogue.info

Day 1 (Monday, October 17, 2011) The framework of HRD and Training in Cooperative Organizations 08:30 am Registration 09:00 09:30 am 09:30 10:30 am Opening addresses of organizers Targets and Agenda of the Conference Ruediger Meister, Divison Manager, ADG Academy of German Cooperatives, Germany Dr. Paul Armbruster, Head of International Relations Department, DGRV German Cooperative and Raiffeisen Confederation, Germany Dr. Guenther Taube, Head of Department, GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH Keynote 1 The Cooperative Business Model: Successful Contributions to Socio-Economic Development Hervé Guider, General Manager, EACB European Association of Co-operative Banks 10:30 11:00 am Coffee break 11:00 am 12:00 pm Keynote 2 Business Model/Business Planning, Success Factors, Cooperative Capacity Building, Long Term Sustainability Dr. Prakash Bakshi, Chairman, NABARD, India 12:00 01:00 pm Lunch 01:00 02:00 pm 02:00 03:30 pm Facilitated interactive introduction of participants Prof. Dr. Hans Dieter Seibel, University of Cologne Development Research Center Panel discussion Challenges and Experiences in HRD for Cooperative Development A panel of international HRD specialists and experts in cooperative development discuss with the audience 03:30 04:00 pm Coffee break 04:00 05:30 pm Case presentation and moderated discussion Organizational Development within and between Organizations Doerte Weidig, Managing Director, IPC GmbH, Germany Case presentation and moderated discussion Framework Conditions for Successful Institutional Capacity Building - The Case of El Salvador José Manuel Bautista, DGRV, Mexico 07:00 pm Welcome Dinner Dinner speech: Introduction to the German Cooperative System Dr. Paul Armbruster, Head of International Relations Department, DGRV German Cooperative and Raiffeisen Confederation, Germany 4 5

Day 2 (Tuesday, October 18, 2011) Development and Advancement of HRD-Systems in Cooperatives 09:00 11:30 am 11:30 am 12:30 pm Is there such a thing as cooperative HRD? Impact Analysis of HRD on the Design of Cooperative Business Models Armin Fach, Independent Consultant, FachConsult Moderated discussion Prof. Dr. Hans Dieter Seibel, University of Cologne Development Research Center 12:30 02:00 pm Lunch 02:00 03:30 pm / Case Vocational Training System and Academic Education Dr. Harry Stolte, Head of Division, GIZ / Case Modern Human Resource Management: Recruiting, Development, Retention & Evaluation Marco Rimkus, Independent Consultant, maokai project consult 03:30 04:00 pm Coffee break 04:00 06:00 pm Case Vernissage This is the opportunity to present your case 07:00 pm Dinner 08:00 pm Toolbox (participation optional) Diagnostic Instruments of Personnel Assessment Dr. Michael Ruppel, ADG Product Manager in cooperation with

Day 3 (Wednesday, October 19, 2011) Development and Advancement of Cooperative Training-Systems 09:00 10:30 am 11:00 am 12:30 pm Functions and Competencies, Implementation of the Functions & Competencies System in German Cooperative Banks Dr. Stefan Daferner, Project Manager, ADG International Development of Sustainable Training Institutions and Systems - Key Success Factors Ruediger Meister, Head of Division, ADG International 12:30 02:00 pm Lunch 02:00 03:30 pm Evaluating Training Programmes: Approaches, Methods, Results, Lessons Learnt Stefan Silvestrini, Managing Director, Ceval Consult GmbH Basic Training of Operational Staff - Challenges and Lessons Learned at Cooperative Banks in Latin America & Africa Matthias Knoch, DGRV, Brazil 03:30 04:00 pm Coffee break 04:00 06:00 pm Standardisation of Training Measures, Examination and Certification Delegation from Bankers Institute of Rural Development (BIRD), India Management Training The Case of German Cooperative Banks Martin Strobel, Project Manager Management Consulting & Education Malik Management Zentrum St. Gallen 07:00 pm Dinner 08:00 pm Toolbox (participation optional) Business Game Simulation Marco Rimkus, Independent Consultant, maokai project consult Day 4 (Thursday, October 20, 2011) Field Visits 09:00 am 12:00 pm Field visit I: Cooperative Bank (Primary Level): Career Management in Cooperative Banks in Germany 12:00 01:00 pm Lunch 01:00 04:00 pm Field visit II: Back to the Roots Following the Footprints of Raiffeisen 04:00 07:00 pm Field visit III: Agricultural Cooperative 07:00 pm Dinner Return to Montabaur Castle 6 7

Day 5 (Friday, October 21, 2011) Trends in HRD and Training 09:00 11:30 am Cooperative Collaborative Constructive: E-Learning and Virtual Collaboration for Capacity Christian Gmelin, GIZ Senior Project Manager E-learning Center Participatory Training Formats Innovative Measures to Leverage the Corporate Genius Dr. Gunter Nittbaur, Independent Consultant and Managing Director, brainpunkt GmbH Lessons learnt 11:30 am 12:30 pm Prof. Dr. Hans Dieter Seibel, University of Cologne Development Research Center Closing session, end of conference Ruediger Meister, Divison Manager, ADG Academy of German Cooperatives, Germany 12:30 01:00 pm Dr. Paul Armbruster, Head of International Relations Department, DGRV German Cooperative and Raiffeisen Confederation, Germany 01:00 02:00 pm Lunch 02:00 03:30 pm Departure Note: The programme may change without prior notice due to unforeseen reasons Responsible for conceptual issues: Klaudia Marcus Sebastian Sommer Azani D. Tschabo Project Manager DGRV Project Manager ADG Senior Project Manager GIZ Phone: +49 228 8861-332 Phone: +49 2602 14 147 Phone : +49 4460 1617 e-mail: marcus@dgrv.de e-mail: sebastian.sommer@adgonline.de e-mail: azani.tschabo@giz.de For any organisational issues please contact: Isabel Palomino Conference Organization ADG Phone: +49 2602 14 153 e-mail: isabel.palomino@adgonline.de Fax: +49 2602 1495 174 in cooperation with

Registration Form Participant s Information Ms/Mr* Last Name* First Name* Nationality* Date of Birth* Position, Title Phone Institution* Fax Address* Practical Information Conference Dates: Location: Start: Monday, October 17, 2011 at 08:00 am End: Friday, October 21, 2011 at 01:00 pm Academy of German Cooperatives ADG, Montabaur Castle in Montabaur, Germany (30 min. from Frankfurt Airport by train) For detailed information visit our website: www.cooperative-dialoque.info e-mail* Language: English (no translation) Conference Registration Fee: Payment by Bank Transfer: (until Sept. 15, 2011) * Necessary information for full registration 1.390,00 (incl. VAT, excluding accommodation and travel costs) IBAN: DE24570910000000008800 BIC: GENODE51MON Please note: Participation is limited to a maximum of 50 participants. Recognition of participation is only valid after the receipt of the full registration fee. Preferred Workshops Please let us know your preference for the following discussions/workshops (please refer to programme) Day 1 Framework of HRD and Training Organizational Development within and between Organizations OR Successful Institutional Capacity Building the case of El-Salvador Day 2 Development and Advancement of HRD-Systems in Cooperatives Vocational Training Systems and Academic Education OR Recruiting, Development, Retention & Evaluation Day 3 Development and Advancement of Cooperative Training-Systems Evaluating Training Programmes OR Basic Training of Operational Staff Standardisation of Training Measures, Examination and Certification OR Management Training The Case of German Cooperative Banks Day 5 Trends in HRD and Training E-learning and Virtual Collaboration for Capacity OR Participatory Training Formats Case Study (Vernissage) During the conference there will be an opportunity for you to present your own case study. We encourage you to submit your case in writing prior to the conference in order to share your experience and to get valuable feedback. Yes, I would like to submit a case study and take part in the Case Vernissage (please submit Vernissage Form before September 15, 2011) Cancellation All cancellations must be received in writing. A 50 % fee will be charged in respect to all cancellations between September 1, 2011 and September 30, 2011. The full fee will be charged to cancellations made after September 30, 2011. Substitutions will be accepted any time. We would like to remind you that the registration will only be valid if your payment has reached us before September 15, 2011. Please note: The ICD team reserves the right to cancel the conference if the number of minimum participants cannot be reached prior to the registration deadline. In that case, the registration fees paid until this date will be reimbursed. Accommodation Single Room: All participants are booked from Sunday 16, 2011 until Friday, October 21, 2011 at Montabaur Castle Hotel. We offer a special rate, 4 star Hotel & Accommodation: 113,00 (incl. VAT) per person/ per day including all meals. The cost of accommodation must be paid in cash or by credit card when checking out of Montabaur Castle Hotel. No Accommodation No accommodation needed at Montabaur Castle Hotel. 8 Please send your registration form to: Isabel Palomino Conference Organization ADG Phone: +49 2602 14 153 e-mail: isabel.palomino@adgonline.de Fax: +49 2602 1495 174