BGMT 1325 - OFFICE MANAGEMENT COURSE SYLLABUS COURSE NUMBER AND TITLE: BGMT 1325 Office Management (2-4-3) COURSE (CATALOG) DESCRIPTION: Systems, procedures, and practices related to organizing and planning office work, controlling employees' performance, and exercising leader ship skills. Prerequisites: INSTRUCTOR: Cindy Mata OFFICE: Building C, Room 101 OFFICE HOURS: TBA CONTACT INFORMATION Email: cindy.mata@tstc.edu Phone Number: 956.364.4658 MAJOR COURSE REQUIREMENTS: Chapter 1: Manage Career Paths Chapter 2: Basic Management Functions, Theories, and Best Practices Chapter 3: Effective Supervision: Path to Success for New Managers Chapter 4: Leadership Essentials Chapter 5: High-Performance Teams: Key to Productivity Chapter 6: Planning, Goal Setting, and Achieving Results Chapter 7: Staffing Essentials Chapter 8: Setting Up Employees for Success Chapter 9: Appraising and Rewarding Performance Chapter 10: Legal and Ethical Challenges Chapter 11: Building a Positive, Creative, and Productive Work Environment Chapter 12: Project Management Chapter 13: Effective Workplace Communication Chapter 14: Managing Workplace Challenges Chapter 15: Enhancing Your Management Career Potential Each chapter you will have resources, assignment and exams to complete. Each assignment has instruction and grading criteria. After each unit there will be a unit exam and it is based on the information from the course assigned reference book and assignments given. You will also have a reflection paper based on detailed criteria provided. READING MATERIAL FOR COURSE: All reading will come from the reference book for this course. Reference book information can be found under required text and materials.
LEARNING OUTCOMES: At the end of this course, the students will have demonstrated the ability to: A. Accurately describe management s ethical, social, and legal responsibilities in the development of human resources management. B. Examine various methodologies in human resource management applicable to recruitment, training, promotion, and performance management used in organizations. C. Analyze and evaluate human resource strategic planning for the support of organizational missions and objectives. COURSE SCANS COMPETENCIES: Competency Number 3A 3B 3D 7A Competency Statement Acquires and Evaluates Information Organizes and Maintains Information Uses Computers to Process Information Creative Thinking Instructional/Evaluation Methodology assigned from each chapter. assigned from each chapter by researching Internet Web sites and other sources. assigned from each chapter by using the Internet and the Microsoft Office Suite. assigned from each chapter by using their creative thinking skills. MAJOR COURSE LECTURE, TOPICS DESCRIPTION/REQUIRED/RECOMMENDED READINGS/ELECTRONIC RESOURCES TO VIEW Tentative Schedule (Subject to change by your Instructor) Week Topic/Lecture/Event Required/Recommended Readings/Electronic Resources to View 1 A. Introduction to Moodle Course Orientation Moodle Orientation on Program and Course Orientation on 2 Chapter 1 Management Career Paths Chapter 1
Week Topic/Lecture/Event Required/Recommended Readings/Electronic Resources to View 3 Chapter 2 Basic Management Functions, Theories, and Best Practices 4 Chapter 3: Effective Supervision: Path to Success for New Managers Chapter 2 Chapter 3 5 Chapter 4: Leadership Essentials Chapter 4 6 Chapter 5: High-Performance Teams: Key to Chapter 5 Productivity 7 Chapter 6: Planning, Goal Setting, and Achieving Results Chapter 7: Staffing Essentials 8 Chapter 8: Setting Up Employees for Success Chapter 9: Appraising and Rewarding Performance Chapter 6 Chapter 7 Chapter 8 Chapter 9 Assignments on Moodle 9 Chapter 10: Legal and Ethical Challenges Chapter 10 Chapter 11: Building a Positive, Creative, and Productive Work Environment Chapter 11 10 Chapter 12: Project Management Chapter 12 11 Chapter 13: Effective Workplace Chapter 13 Communication Chapter 14: Managing Workplace Challenges Chapter 14 mycourses.tstc 12 Chapter 15: Enhancing Your Management Career Potential Final Exam On Moodle
REQUIRED TEXT AND MATERIALS Administrative Management, Setting People Up for Success, -Carlene Cassidy, Robert Kreitner, Susie VanHuss, 1 th Edition ISBN-10 # 978-1-133-36517-4 All resources are found in MyCourses, TSTC Moodle Website You will need a Jump / Flash / Pen Drive for note taking and saving assignments. Computer & Software: Internet accessibility (high speed) Adobe Reader-Download for free at http://adobe.com/products/acrobat.com/reader Access to TSTC Moodle (https://). If you have trouble logging on scroll down to Quick Start Guide for students. You can also call the TSTC Network Help Services at 956.364-5000. GRADING CRITERIA GRADING SCALES: Theory/Performance Tests... 40 % 90 100 A Quizzes/Cases... 25 % 80 89 B Discussion Questions/Exercises... 15 % 70 79 C Final... 20 % 0 69 D 0 59 F PARTICIPATION POLICY: Student participation is defined in the current TSTC Harlingen Campus Catalog and Student Handbook; and is expanded to include: participation in discussions and chats; answering and completing Assignments, Activities, Tests and Quizzes. Additionally, students are expected to read all assigned materials. Your average will be provided by your instructor after each unit exam. Any other questions concerning your grade, average or progress in coursework will not be discussed during class; you must make an appointment to discuss your progress with your professor. ACCOMMODATION STATEMENT: If you have a documented disability which will make it difficult for you to carry out class work as outlined and/or if you need special accommodations due to a disability, please contact (956) 364-4520 or visit the Support Services Office in the Auxiliary Services Building as soon as possible to make appropriate arrangements. CLASS POLICIES: CONDUCT: In addition to the Student Conduct and Discipline section of the Campus Catalog, the following will apply: o Cheating and/or copying will earn a grade of zero (0) for all parties involved. Cheating and/or copying are determined by the Instructor, usually with the concurrence of another Instructor. You may appeal your grade, by making an appointment with the Program Chair. DUE DATES: Due dates for assignments will be provided by the Professor, in class and posted on the Course website. Assignments will not be accepted after the due date, and a grade of zero (0) will result. TESTS/QUIZZES: Tests - Only students with an excused absence will be allowed to take make-up tests. Excused absences must be communicated to the professor, and will be at the discretion of the Professor. You must make an appointment to take a make-up test; failure to make-up a test will result
in a grade of zero (0). All unit tests/exams are time and are comprised of short answer and essay questions. There are no multiple choice or true false exams in this course. Quizzes - There are no advanced notices for quizzes and no make-ups. Quizzes are also timed as unit exams, and must completed before the designated time stop. The Mid-Term and Final Exam will be proctored online and/or via the TSTC DL Testing Center. More information will be provided as we get closer to the mid-term and final exam date. OFFICE HOURS (Virtual): I will have virtual office hours using the Moodle Chat on the course website and will be announced once class starts. I will also be available from 8:00 to 9:00 p.m. on Sunday. If you have questions do not hesitate to contact me. ESTABLISHING A SAFE CLASSROOM ENVIRONMENT: Learning takes place within a safe environment and a safe environment is one that allows for individual and group differences, and encourages engaged honest discussions where everyone feels comfortable to share and explore ideas. In the course of class discussions, it is quite possible that disagreements will arise. Disagreements are welcomed in the spirit of critical academic and technical exchange, however it is important to be respectful of others points of view, whether you agree with them or not. TSTC and the CSSD department will not tolerate derogatory comments based on race, ethnicity, class, gender, sexual orientation, or nationality. Netiquette: The following are general rules of netiquette; some are excerpted from Netiquette by Virginia Shea. You are expected to abide by these rules in this course. 1. Even though you are speaking to someone online-they are a human being. Think about how and what you are saying. Ask yourself whether you would speak to a person in this manner if you were face-to-face. 2. Pay attention to spelling and grammar. Others are reading your work: do not make it difficult for them by using poor spelling and grammar. In addition, there is no place for inappropriate language in this course. 3. Be willing to share your knowledge with others. When it comes to discussion boards post comments in a timely manner. Other course members may be waiting for you so they can post replies or finish an assignment do not make them wait until the deadline. This is not fair and also shows that you are not setting aside appropriate time for your coursework. CURRICULUM: Any changes to the Course Curriculum will be provided via Moodle or in writing to the student. The course Professor may have additional requirements, in addition to this syllabus, which will be discussed in class or posted on the Course website. These additional requirements, DO NOT cancel any information or regulations within this syllabus; rather, they provide additional detail and/or enhance this syllabus. COPYRIGHT STATEMENT: The materials used in the course (textbooks, handouts, media files (podcast, MP3, Videos, RSS Feeds), and all instructional resources on the colleges Learning Management System (Moodle) are intended for use only by students registered and enrolled in this course, and are only to be used for instructional use, activities associated with, and for the duration of the course. By "handouts," this means all materials generated for this course, which includes but are not limited to syllabi, quizzes, exams, lab problems, inclass materials, review sheets, and any additional materials. These materials may not be retained in another medium or disseminated further. They are provided in compliance with the provisions of the Teach Act. These materials may not be reproduced, displayed, modified or distributed without the express prior written permission of the copyright holder or TSTC. For further information contact your instructor.
COMMUNICATION: (MyMail Email System for Students) The use of Your Mymail TSTC College student e-mail account will be the only way to receive official notices from the college. When communicating with instructors and/or employees of the college you are required to use your TSTC Mymail student e-mail address. If you choose to forward your e-mail to another account, please be advised that all communication from and within the college will use your Mymail student e-mail. I will respond to you within a 24 hour period. "TSTC Harlingen faculty, staff, and students are asked to report all threats, perceived or real, immediately to College Police located in the Auxiliary Building. If the threat is imminent, the College Police emergency phone line at 364-4234 or 9-911 should be called. College Police will then coordinate the proper response in accordance with State and federal laws and TSTC System/College rules and regulations." TUTORING The Supplemental Instruction & Tutoring Program at TSTC offers free tutoring and academic support services to help you achieve your academic and career goals. You can access the most up-to-date Supplemental Instruction & Tutoring Schedule, as well as MyTSTC Video Tutor Library, or visiting our webpage at: http://www.tstc.edu/harlingenoss/situtoringprogram For more information, please contact the Office of Student Success at 956.364.4163 or the Supplemental Instruction & Tutoring Program at 956.364.4170. EMERGENCY/SAFETY In the event of an emergency, students should familiarize themselves with building and classrooms emergency exits/evacuation routes and be able to locate the nearest fire extinguisher. When an emergency alarm is activated, students should immediately leave the classroom, exit the building, and go to a designated safe area until clearance is given to go back into the building. Students should also register and be familiar with the Emergency Notification System. NOTE any changes to this syllabus will be provided in writing to the student and updated on all posted locations (TSTC official Course Schedule site, and Moodle Course site).