Name: Surname: E-mail address: Aurelija ULBINAITĖ aurelija.ulbinaite@ef.vu.lt EDUCATION PhD in Management and Administration (November 2012), Social Science, Vilnius University, Lithuania. MSc in Economics and Business Administration (specialization International Business Economics), Aalborg University, Denmark. MSc in Management and Business Administration (specialization Insurance Management), Vilnius University, Lithuania. BSc in Management and Business Administration (specialization Insurance Management), Vilnius University, Lithuania. Danish language certificate Studieprøven i dansk 6/6 level, recognized by the Danish authorities, Sprogcenter Aalborg (language school), Aalborg, Denmark. PROFESSIONAL EXPERIENCE 2015 present: Associate Professor, Business Department, Faculty of Economics, Vilnius University, Vilnius, Lithuania. 2013 2015: Lecturer and Researcher, Business Department, Faculty of Economics, Vilnius University, Vilnius, Lithuania. o 2015: Visiting Researcher, Tallinn University of Technology, Tallinn School of Business and Governance, Tallinn, Estonia. o 2014: Visiting Researcher, National Taipei University of Technology, Department of Business Management, Taipei, Taiwan. 2014: Associate Professor, Vilnius Gediminas Technical University, Faculty of Business Management, Department of Economics and Management of Enterprises, Vilnius, Lithuania. 2008 2013: Assistant Professor, Business Department, Faculty of Economics, Vilnius University, Vilnius, Lithuania. o 2012 2013: Visiting Researcher, Aalborg University, Aalborg, Denmark. o 2012: Visiting Researcher, Tongji University, School of Economics and Management, Shanghai, China. o 2010 2011: Visiting Researcher, Aalborg University, Aalborg, Denmark. o 2010: Visiting Researcher, City University of Seattle, High-school of Management, Trenčin, Slovakia. o 2009 2010: Visiting Researcher, Aalborg University, Aalborg, Denmark. 1
RESEARCH PROFILE Research interests: o risk management and insurance, consumer behaviour, decision making, models for consumer behaviour in insurance service; o business process management; o service industry, service marketing; o European and Asian socio-economic and cultural values. Publications: 9 journal papers, 20 conference papers, 1 PhD dissertation, 1 PhD dissertation summary, 1 book review, 1 scholarly work, research dissemination in 1 popular science journal and 2 mass media sources, 2 working papers (See the last part of this CV for details). GRANTS AND AWARDS Estophilus research grant, the Estonian Institute, 2015. Selected as Taiwan Fellowship Program 2014 participant, Ministry of Foreign Affairs, Taiwan, 2014. Research award from the Faculty of Economics of Vilnius University in the category Doctoral students, Teaching and Research Assistants and Lecturers for scientific achievements in 2011 and again in 2013. Best student paper for Impact of Micro-environment on the expansion of the Lithuanian Insurance Market (Original title: Makroaplinkos įtaka Lietuvos draudimo rinkos plėtrai ), Student Research Conference 2003, Faculty of Economics, Vilnius University. ACADEMIC SERVICES Chair and member of conferences, journal boards and research organizations, and other coordinating activities: o February 2016 present: member of editorial board of research journal ACTA AVADA (ISSN 2351-6399). o August 2017: conference co-chair, International Conference on Business, Big-Data, and Decision Sciences (ICBBD 2017), Bangkok, Thailand. o August 2017: conference co-chair, International Conference on Education, Psychology, and Social Sciences (ICEPS 2017), Bangkok, Thailand. o August 2017: international committee member, International Conference on Engineering, Science, and Industrial Applications (ICESI 2017), Bangkok, Thailand. o June 2017: member of the Scientific Committee of Social Transformations in Contemporary Society 2017 International Conference, Vilnius, Lithuania. o August 2016: conference co-chair, International Conference on Education, Psychology, and Social Sciences (ICEPS 2016), Kuala Lumpur, Malaysia. o May 2016: member of the Scientific Committee of Social Transformations in Contemporary Society 2016 International Conference, Vilnius, Lithuania. o August 2015: conference chair, International Conference on Education, Psychology, and Social Sciences (ICEPS 2015), Taipei, Taiwan. 2
o August 2014: keynote speaker for the International Conference on Business, Information, and Cultural Creative Industry (ICBIC 2014), Taipei, Taiwan. o May 2015 present: chairperson of the Methodical Commission of Business Department, Faculty of Economics, Vilnius University. o September 2013 present: internship coordinator for the two BSc study programs Business Risk and Insurance and Commerce within Business Department, Faculty of Economics, Vilnius University. o April 2013 present: member of the Lithuanian Society of Young Researchers. o April 2013 April 2014: council member of the Lithuanian Society of Young Researchers. Reviewer for the following research journals: o Journal of Consumer Behaviour: An International Research Review (ISSN 1479-1838). o International Journal of Information Technology & Decision Making (ISSN 0219-6220). o Economics (ISSN 1392-1258). Reviewer for the following conferences: o Social Transformations in Contemporary Society 2016 International Conference. o International Conference on Electronic Business 2015 (ICEB 2015), Hong Kong. o International Scientific Conference Practice and Research in Public and Private Sector 2013-2014. o Vilnius University Faculty of Economics Students Scientific Organization Conference (Original title Vilniaus universiteto Ekonomikos fakulteto studentų mokslinės draugijos (SMD) konferencija) 2011-2016 m. o International Scientific Conference Whither Our Economies 2013. o International Scientific Conference Economic Transformations and Business Prospects 2013. o International Scientific Conference of Young Researchers Social transformations in contemporary society 2013. Reviewer board member of the following conferences: o 4th International Scientific Conference Practice and Research in Private and Public Sector 2014. o International Scientific Conference Whither Our Economies 2013. o 3rd International Scientific Conference Practice and Research in Private and Public Sector 2013. Reviewer for the following e-learning courses: o 2015: Enterprises and their production competitiveness (Original title: Įmonė ir jos produkcijos konkurencingumas ), authored by Dr. Laura Pilukienė, Vilnius University. o 2014: Social security and insurance (Original title: Socialinė apsauga ir draudimas ), authored by Dr. Tadas Gudaitis, Vilnius University. 3
Reviewer of PhD theses: o 2016: Evaluation of spill-over effect on innovative solutions in business organizations (Original title: Persiliejimo veiksmingumo inovatyviems sprendimams verslo organizacijose vertinimas ), authored by Dainius Baliūnas, Vilnius University. Supervised defended master theses, whose authors graduated with honours (Magna Cum Laude or Cum Laude) and whose Master theses evaluated with top grades (10/10): 1. Savickaja, Juliana (2014-2016). Evaluation and optimization of the risk management process in railway transport companies (Original title: Geležinkelių transporto įmonių rizikos valdymo proceso vertinimas ir optimizavimas ) (Magna Cum Laude). 2. Zaveckaitė, Asta (2014-2016). Assessment and improvement opportunities of project risk management in language translation service companies (Original title: Projektų rizikos valdymo vertinimas ir gerinimo galimybės kalbos vertimo paslaugų įmonėse ) (Cum Laude). 3. Glinevičius, Žilvinas (2014-2016). Pension fund participants financial literacy and investment and risk management in retirement planning (Original title: Pensijų fondų dalyvių finansinis raštingumas ir investicijų bei rizikos valdymas planuojant pensiją ) (Cum Laude). ATTENDED LIFELONG LEARNING COURSES January 2017, Bibliometrics as a research management tool workshop by Marcin Kapczynski, Clarivative Analytics, Formerly the IP & Science Business of Thomson Reuters, Vilnius University. November 2016, Statistical analysis and econometrics for scientific research (40 academic hours) by prof. dr. Mihaela Simionescu (Romania), Mykolas Romeris University, Social Innovation Doctoral School. October 2016, Academic writing workshop: the nitty gritty of scientific writing and getting published by Kallia Katsampoxaki-Hodgett (Greece / UK), Vilnius University. October 2016, From Input to Output: Designing, Implementing and Disseminating Research (40 academic hours) by prof. dr. Abel Polese (Ireland), Mykolas Romeris University, Social Innovation Doctoral School. September 2016, Workshop on Academic Publishing by Duncan Nicholas (UK), Enago Academy, Vilnius Gediminas Technical University. November 2015, Research Methods for PhDs by James Reardon (USA), Vilnius University. May 2015, Improvement of the Study Process by Integrating Business Simulations, Association of Lithuanian Quality Management and Innovation, Vilnius University. March-May 2015, Lecturing in English, Institute of Foreign Languages, Vilnius University. April 2015, Popularising Research, Vilnius University. January 2014, E-information management and research quality in social and humanitarian science, Research Council of Lithuania. December 2013, Finance and the Good Society by Robert J. Shiller (Nobel Laureate 2013 in Economics), International School of Management. November 2013, Psychological Wealth and Trauma, Vilnius University and Research Council of Lithuania. June 2013, Workshop on Plagiarism: how to avoid it and make your own contribution to science, Mykolas Romeris University. April-May 2013, Projection and Implementation of Open and E-learning Courses, Vilnius University. November 2011, Case Study Training for Vilnius University, Manchester Metropolitan University. November 2011, How to Get Published Workshop, Taylor & Francis. 4
October 2011, Teaching Experience and Skill Development, Vilnius University. March 2011, Implementation of Imitation Models in the Educational Process. March 2011, Integration of Web Seminars into the Educational Process. February 2011, Actualities of Theory and Practice of Asset Evaluation. November 2010, Using Vilnius University Virtual Learning Environment. November 2010, An Insider s guide to getting published in research journals, Emerald Publishers, Vilnius Gediminas Technical University. November 2010, LIA Distance Learning on i) Presentations MS PowerPoint, ii) Communication on the Internet, iii) Security on the Internet. October 2010, emodb.lt: Electronic Databases, Opening Up the Science of Lithuania. March-May 2010, Methods for Statistical Processing of Scientific Results Techniques: Principles and Practical Applications (SPSS tool) (40 academic hours), Vilnius University. PUBLICATIONS Peer-reviewed journal papers 1. Zaveckaitė, Asta; Ulbinaitė, Aurelija (2017). Assessment criteria of project risk management in language translation service companies. Technological and economic development of economy (TEDE). 18 p. ISSN (online) 2029-4921. Indexed by Clarivative Analytics (previously known as Thomson Reuters) and Scopus. (accepted, in press). 2. Ulbinaitė, Aurelija; Wong, Gena Pih Choon (2015). Towards universal health coverage: the national health insurance in Singapore. International Journal of Applied Systemic Studies (IJASS), Vol. 6, issue 2, p. 121 136. ISSN (online) 1751-0597. Indexed by Scopus. 3. Ulbinaitė, Aurelija; Kučinskienė, Marija; Le Moullec, Yannick (2014). The complexity of the insurance purchase decision making process. Transformations in Business & Economics, Vol 13, issue 3(33), pp. 197-218. ISSN 1648-4460. Indexed by Clarivative Analytics (previously known as Thomson Reuters) and Scopus. 4. Ulbinaitė, Aurelija (2014). Insurance services vs. free financial and alternative help and search for additional benefits besides the eligible compensation. Contemporary Research on Organization Management and Administration (CROMA), Vol. 2, issue 1, pp. 100-112. ISSN (online) 2335-7959. 5. Ulbinaitė, Aurelija; Kučinskienė, Marija (2013). Insurance service purchase decision-making rationale: expert-based evidence from Lithuania. Economics, Vol. 92, issue 2, pp. 137-155. ISSN 1392-1258. 6. Ulbinaitė, Aurelija; Kučinskienė, Marija; Le Moullec, Yannick (2013). Determinants of insurance purchase decision making in Lithuania. Engineering Economics, Vol. 24, issue 2, pp. 144-159. ISSN 1392 2785. Indexed by Clarivative Analytics (previously known as Thomson Reuters) and Scopus. 7. Ulbinaitė, Aurelija; Kučinskienė, Marija; Le Moullec, Yannick (2011). Conceptualising and simulating insurance consumer behaviour: an agent-based-model approach. International Journal of Modeling and Optimization, 2011, Vol. 1, issue 3, pp. 250-257. ISSN 2010-3697. 8. Ulbinaitė, Aurelija; Le Moullec, Yannick (2010). Towards an ABM-based framework for investigating consumer behaviour in the insurance industry. Economics, Vol. 89, issue 2, 2010, pp. 95-110. ISSN 1392-1258. 9. Kindurys, Vytautas; Ulbinaitė, Aurelija (2004). Forecasts for the development of the Lithuanian insurance market in 2004-2010. Ekonomika ir vadyba, 2004, Vol. 2, issue 8, pp. 43-53. ISSN 1392-8732. 5
Peer-reviewed conference proceedings papers 1. Aurelija Ulbinaitė; Ždanovič, Gražina (2016). Management and related hurdles in the development process of integrated communication between service providers and consumers. 9th International Scientific Conference Business and Management 2016. May 12-13, 2016, Vilnius, Lithuania. eissn 2029-929X. eisbn 978-609-457-921-9. 2. Savickaja, Juliana; Ulbinaitė, Aurelija (2016). Directions of effective risk management of railway sector (Original title: Geležinkelių transporto sektoriaus rizikos efektyvaus valdymo kryptys). Konferencijos Šalies turtas ekonominėje politikoje turto ekonomikos ir vadybos aspektai mokslo darbai. May 6, 2016, Vilnius, Lithuania: Vilnius University Publishing House, p. 180-189. ISBN 978-609-459-299-7. 3. Zaveckaitė, Asta; Ulbinaitė, Aurelija (2016). Evaluation and improvement opportunities of project risk management in language translation service companies (Original title: Projektų rizikos valdymo vertinimas ir gerinimo galimybės kalbos vertimo paslaugų įmonėse). 5-toji Vilniaus universiteto Ekonomikos fakulteto studentų mokslinės draugijos konferencija. VU EF studentų mokslinės draugijos konferencija: straipsnių rinkinys 2015, Vilnius, Lithuania: Vilnius University Publishing House, p. 256-267. ISBN (online) 978-609-459-676-6. 4. Glinevičius, Žilvinas; Ulbinaitė, Aurelija (2016). Pension fund participants financial literacy and investment and risk management in retirement planning (Original title: Pensijų fondų dalyvių finansinis raštingumas ir investicijų bei rizikos valdymas planuojant pensiją). 5-toji Vilniaus universiteto Ekonomikos fakulteto studentų mokslinės draugijos konferencija. VU EF studentų mokslinės draugijos konferencija: straipsnių rinkinys 2015, Vilnius, Lithuania: Vilnius University Publishing House, p. 46-63. ISBN (online) 978-609-459-676-6. 5. Skardžiūtė, Gailė Eglė; Ulbinaitė, Aurelija (2016). Evaluation of the process of life insurance contract making and identification of its key-problems (Original title: Gyvybės draudimo sutarčių sudarymo proceso vertinimas ir problemų identifikavimas). 5-toji Vilniaus universiteto Ekonomikos fakulteto studentų mokslinės draugijos konferencija. VU EF studentų mokslinės draugijos konferencija: straipsnių rinkinys 2015, Vilnius, Lithuania: Vilnius University Publishing House, p. 225-237. ISBN (online) 978-609-459-676-6. 6. Savickaja, Juliana; Ulbinaitė, Aurelija (2016). Evaluation and optimization of risk management processes in railway transport companies (Original title: Geležinkelių transporto įmonių rizikos valdymo procesų vertinimas ir optimizavimas). 5-toji Vilniaus universiteto Ekonomikos fakulteto studentų mokslinės draugijos konferencija. VU EF studentų mokslinės draugijos konferencija: straipsnių rinkinys 2015, Vilnius, Lithuania: Vilnius University Publishing House, p. 203-211. ISBN (online) 978-609-459-676-6. 7. Baliūnas, Dainius; Ulbinaitė, Aurelija (2015). Innovative strategic initiatives when pursuing business expansion (Original title: Inovatyvios strateginės iniciatyvos siekiant verslo plėtros). International scientific conference Accounting, audit, analysis: science, studies and business synthesis. Research papers. October 15-16, 2015, Vilnius University Publishing House: Vilnius, Lithuania, p. 8-18. ISBN 978-609-459-584-4. 8. Ulbinaitė, Aurelija (2014). Insurance service consumer behaviour rationale in developing insurance markets. i) Conference proceedings International Conference on Business, Information, and Cultural Creative Industry (ICBIC 2014). August 6-8, 2014, Taipei, Taiwan. Conference proceedings [Paper book and Electronic publication (CD)], [p. 20-23]. ISBN: 978-986-83038-4-3. ii) Conference proceedings International Conference on Education, Psychology, and Social Sciences (ICEPS 2014) August 6-8, 2014, Taipei, Taiwan. Conference proceedings [Paper Book and Electronic publication (CD)], [p. 31-35]. ISBN: 978-986-83038-5-0. iii) Conference proceedings [Paper Book and Electronic publication (CD)] [p. 1-19]. 6
9. Wong, Gena Pih Choon; Ulbinaitė, Aurelija (2014). Health insurance in Singapore: health protection vs. healthcare costs. Conference proceedings International Conference on Business, Information, and Cultural Creative Industry (ICBIC 2014). August 6-8, 2014, Taipei, Taiwan. Conference proceedings [Electronic publication (CD)], [p. 1-12]. ISBN: 978-986-83038-4-3. 10. Ulbinaitė, Aurelija (2014). Insurance services vs. free financial and alternative help & search for additional benefits besides the eligible compensation. Drivers for Progress in the Global Society, Abstracts of an International Scientific Forum, Academic Association of Management and Administration (AVADA), June 18-19, 2014, Vilnius, Lithuania-Net, pp. 65-67. ISBN 978-609-95468-2-7. 11. Ulbinaitė, Aurelija; Šiaulytė, Kristina (2014). The impact of the relation between the concentration level of the life insurance market and of its competitiveness on the market participants: the case of Lithuania (Original title: Gyvybės draudimo rinkos koncentracijos lygio ir konkurencingumo sąryšio poveikis rinkos dalyviams: Lietuvos atvejo tyrimas). 4th International Scientific Conference Practice and Research in Public and Private Sector 2014 proceedings, May 14-15, 2014, Vilnius, Lithuania, pp. 187-199. ISSN (online) 2029-7378. 12. Ulbinaitė, Aurelija; Balskutė, Odeta (2013). Evaluation of the state of communication between insurers and insurance consumers: a consumer opinion survey (Original title: Draudikų ir draudėjų komunikavimo būsenos vertinimas: vartotojų nuomonės tyrimas). 3rd International Scientific Conference Whither Our Economies 2013 proceedings, October 24-25, 2013, Vilnius, Lithuania, pp. 187-200. ISSN (online) 2029-8501. 13. Ulbinaitė, Aurelija (2013). Perceived affordability as a key-determinant of insurance service purchase: the case of Lithuania. International Conference Economic Transformations and Business Prospects proceedings, September 26-27, 2013, Vilnius, Lithuania. Economics, Vol. 92, issue 3, Supplement B, pp. 235-250. ISSN 1392-1258. 14. Ulbinaitė, Aurelija (2013). Non-consumption of insurance services due to the availability of alternatives: empirical evidence from Lithuania. 3rd International Scientific Conference Practice and Research in Public and Private Sector 2013 Conference proceedings, April 11-12, 2013, Vilnius, Lithuania, pp. 300-311. ISSN (online) 2029-7378. 15. Ulbinaitė, Aurelija; Kučinskienė, Marija; Le Moullec, Yannick (2011). Integration of the decoy effect in an agent-based-model simulation of insurance consumer behavior. International Conference on Computer and Business Management (ICCBM), July 1-2, 2011, Kathmandu, Nepal. IPCSIT Proceedings (IACSIT Press, Singapore), 2011, Vol. 9, pp. 152-157. ISSN 2010-460X. Indexed by Web of Knowledge (ISI proceedings). 16. Ulbinaitė, Aurelija (2011). The complexity of the insurance purchase decision making process. Smithy of ideas 2011: scientific camp, June 30 - July 3, 2011, Trakai, Lithuania. Book of abstracts (Lithuanian Society of Young Researchers), 2011, pp. 22-23. ISBN 978-9955-875-01-7. 17. Ulbinaitė, Aurelija (2011). The Evolution of Consumer Behaviour Models: From General Models to Insurance Consumer Behaviour Modelling Efforts (Original title Vartotojų elgsenos modelių evoliucionavimas: nuo bendrųjų modelių iki pastangų modeliuoti draudimo paslaugų vartotojų elgseną). 1st international scientific conference Practice and research in private and public sector-11. To consolidate researches of academicians and practitioners, May 5, 2011, Vilnius, Lithuania, pp. 327-337. ISSN 2029-7378. 18. Ulbinaitė, Aurelija (2011). Theoretical Aspects of Insurance Consumer Behaviour (Original title Vartotojų elgsenos ypatumų draudimo paslaugų vartojimo atžvilgiu teoriniai aspektai). Scientific conference Business, management and education 2010: Contemporary Regional Issues, November 18, 2010, Vilnius, Lithuania. Conference proceedings [Electronic publication (CD)], [p. 1-12]. ISBN 9789955287575. 7
19. Ulbinaitė, Aurelija (2004). Lithuanian Insurance Market Development in 1998-2003 (Original title Lietuvos draudimo rinkos vystymosi tendencijos 1998 2003 metais). Draudimo vadybos studentų mokslinės konferencijos pranešimų tezės, Vilniaus universitetas, Vilnius, 2004, pp. 39-43. 20. Ulbinaitė, Aurelija (2003). Impact of Micro-environment on the expansion of the Lithuanian Insurance Market (Original title Makroaplinkos įtaka Lietuvos draudimo rinkos plėtrai). Studentų mokslinės konferencijos draudimo vadybos sekcijos pranešimų tezės, Vilniaus universitetas, Vilnius, 2003, pp. 3-8. PhD dissertation o Ulbinaitė, Aurelija (2012). Systematic Evaluation of Insurance Consumer Behaviour in the Lithuanian Insurance Market (Original title: Draudėjų elgsenos sisteminis vertinimas Lietuvos draudimo rinkoje) (Doctoral dissertation). Vilnius: VU leidykla. 2012. 273 p. PhD dissertation summary o Ulbinaitė, Aurelija (2012). Systematic Evaluation of Insurance Consumer Behaviour in the Lithuanian Insurance Market (Summary of doctoral dissertation). Vilnius: VU leidykla. 2012. 62 p. Peer-reviewed book review o Stašys, Rimantas; Ulbinaitė, Aurelija (2011). Life Insurance Business and its Development Tendencies and Manifestations in Lithuania. Monograph review. Management Theory and Studies for Rural Business and Infrastructure Development, Vol. 5, issue 29, 2011, pp. 231-235. ISSN 1822-6760. Scholarly work o Ulbinaitė, Aurelija (2011). Lithuanian Insurance Market Attractiveness from an International View: Market Opportunity Analysis. Germany. 2011. 114 p. ISBN 978-3-8443-1147-1. Contribution to popular science o Ulbinaitė, Aurelija (2016-12-09). Economist advises how to plan a holiday budget (Original title Ekonomistė pataria, kaip planuoti šventinį biudžetą). Internet website of Lrytas newspaper: http://verslas.lrytas.lt/izvalgos-ir-nuomones/ekonomiste-pataria-kaip-planuoti-sventini-biudzeta.htm; VU news: http://naujienos.vu.lt/vu-ekonomiste-pataria-kaip-planuoti-sventini-biudzeta/. o Stoškuvienė, Vaida (2012-11-12). Importing the Western insurance culture in Lithuania is difficult (Original title Vakarietiška draudimo kultūra kelią Lietuvoje skinasi sunkiai). Weekly journal Veidas, Vol. 46, 12th -18th November, 2012, pp. 16-19. Results of Ulbinaitė, Aurelija s research, presented in the article. Working papers 1. Ulbinaitė, Aurelija. Insurance service consumer behaviour rationale in Taiwan. 22 p. 2. Ulbinaitė, Aurelija. Insurance service consumer behaviour holistic evaluation aspects (Original title: Draudimo paslaugų vartotojų elgsenos holistinio vertinimo aspektai). Monograph chapter. 33 p. 8