MILTON SANTIAGO, Ed.D. PROFESSIONAL PROFILE Senior level executive with diverse experiences across higher education divisions Excellent management experience in administration and finance Seasoned professional with in-depth understanding of human behavior and organizational development Highly analytical decision-maker with proven problem-solving skills Excellent understanding of emerging technologies to accomplish organizational goals Accomplished professional in government and external relations Experience with direct student support services Experience with Workforce Development initiatives Highly skilled in managing complex projects PROFESSIONAL EXPERIENCE Lehman College 11/90-9/93, 12/97-8/2008, 3/14-10/16 Interim Vice President for Continuing Education and Woriforce Development School of Continuing Education and Professional Studies 10/15 to 10/16 Lehman College, City University of New York A four-year public comprehensive institution offering bachelors and masters programs. Lehman College is the only public four-year institution in the Bronx and is part of the City University of New York (CUNY) system. Lehman serves an urban population of approximately 12,000 students. Oversee the division of the School of Continuing and Professional Studies (SCPS). This includes the following areas: Adult Degree Program offering courses leading to a bachelor's degree through regular classes, self-directed studies (SDS), individualized bachelors of arts and a Master's of Arts in Liberal Studies; Office of Continuing Education, which offers non-credit personal enrichment courses as well as several certificate programs in the areas of networking and health related areas; Workforce Education, which offers training for job placement through various contracts with private concerns as well as NYC agencies; ESL courses for non-english speakers who may be recent arrivals or foreign students studying through F-1 visas; Small Business Development Center, an SBA sponsored center offering services to small business including start-ups; CUNY on the Concourse (COTC), an off-campus site which houses the Bronx Business Bridge (BBB), a start-up incubator, as well as an itech Innovation Lab for startup IT businesses. Responsible for the development and management of a budget in excess of $3 million and supervising a staff of eight direct reports. Insure the economic viability of the division through grants, contracts and revenue generating non-credit courses. Develop and maintain ongoing
partnerships with external public and private agencies for the economic and workforce development of the Bronx. Major Accomplishments: Secured New York City Council funding to establish an information technology incubator. Establishment of a public-private partnership with a virtual reality company to develop a coding academy for the development of virtual and augmented reality applications. Developed incubator for international entrepreneurs. Established digital marketing efforts through search engine optimization and social media platforms. Established committee to explore offering a Doctorate in Liberal Studies (DLS) through the Adult Degree Program. Developed partnership initiatives for credit-bearing workforce development degree seeking programs. Developed curricular models for credit bearing courses for low-skills adult students. Director of External and Government Relations Lehman College, City University of New York 03/14 to 9/15 Respons ib;[ities: Serve as chief liaison for governmental and community relations. Represent the President and institution in interactions with legislative officials and external organizations working with the College. Provide leadership in developing a legislative agenda, which includes capital requests, as well as member items to the Borough President, City Council, State and Federal elected officials and the Central Office. Served as institutional representative to the CUNY Legislative Action Committee (CLAC). Coordinate advocacy activities with State, City and Federal agencies and officials as part of CUNY's budget activities. Write position papers and testimony for the President for Legislative Hearings. Served as Institutional Coordinator for the Hispanic Education Technology System (HETS). Assistant Vice President for External Affairs and Advancement Lehman College, CUNY 10/07 to 8/08 As A VP for External Affairs and Advancement, direct supervision over the Director of Media Relations, the Executive Director of the Lehman Center for the Performing Arts (PAC) and the Director of the Lehman College Art Gallery. The PAC has a budget of $2 million, while the Art Gallery has a budget of $500k. Both of these organizations are separate 501 ( c) 3 organizations with their own separate Board of Directors. From 1/08 to 8/08 directed the division oflnstitutional Advancement of the College on an interim basis. This included direct supervision of the Executive Director of the Lehman College Foundation with an endowment of $7 million, the Director of Development, Director of Corporate Relations and Director of Alumni Relations. Developed, coordinated and 2
implemented the CUNY Capital Campaign for Lehman Collefie and all of the fundraising efforts for the College. Over aw all activit ies related to College s 40 11 Anniversary. Served as chief liaison for governmental and community relations. Represented the President and institution in interactions with legislative officials and community organizations working with the College. Provided leadership in developing a legislative agenda, which included capital requests, as well as member items to the Borough President, City Council, State and Federal elected officials and the Central Office. Served as institutional representative to the CUNY Legislative Action Committee (CLAC) as well as a registered Institutional Lobbying Coordinator with the State. Coordinated advocacy activities with State and City officials as part of CUNY's budget activities. Deputy to the President Lehman College, City University of New York 12/97 to 10/07 Responsibilities : Member of the President's Cabinet providing input and advice on the development of institutional policies. Served as chief liaison for governmental and community relations. Represented the President and institution in interactions with legislative officials and community organizations working with the College. Provided leadership in developing a legislative agenda, which includes capital requests, as well as member items to the Borough President, City Council, State and Federal elected officials and the Central Office. Represent the College and the President at external events and functions. Served as institutional representative to the CUNY Legislative Action Committee (CLAC) as well as a registered Institutional Lobbying Coordinator with the State. Coordinated advocacy activities with State and City officials as part of CUNY's budget activities. Wrote position papers and testimony for the President for Legislative Hearings. Oversaw the budget of the President's Office. Served as Institutional Coordinator for the Hispanic Education Telecommunications System (HETS). A consortium of institutions from Puerto Rico and the US to establish asynchronous modalities of delivering curriculum. Worked with two Bronx based community colleges to develop asynchronous modalities on cultural perspectives for health care delivery. Served as President of the Bronx Information Network (BIN), a consortium ofk-12 schools, health clinics, arts organizations and other community based organizations. As the lead institution, administered a grant of $3 million from Verizon for Lehman to provide internet connectivity and email service to member institutions. Served as institutional representative to the Advanced Network for Minority Serving Institutions (AN-MSI) Project for four years; an NSF funded initiative through EDUCAUSE to assess and establish IT infrastructure at MSis. Served as Campus Executive for a CUNY-wide Enterprise Resource Planning system (ERP) project called CUNY FIRST, bringing the PeopleSoft/Oracle applications systems to Lehman College. Supervised the Office of Project Management for the College, including the CUNY FIRST project. Insured that the campus community and the offices involved are well informed of the CUNY FIRST project. Developed and supervised an office-by-office business process 3
documentation and assessment for the project. Developed campus personnel training plans for each of the pillars involved in the CUNY FIRST project. Directed the development of security access protocols for all college departments and personnel. Prepare special projects on budget issues and institutional processes. Served as member of the President's Budget Committee. Supervised the Directors of Facilities, Public Safety, Athletic Facility, Human Resources and Information Technology Center. Coordinated external requests for collaborations and for events on campus. Served as member of The Bronx Educational Alliance (BEA) a consortium ofk-12 School Districts, hospitals, higher education institutions and other community based organizations dedicated to increase academic achievements for Bronx students and schools. Maior Accomp lishments: Established and lead campus team for a system-wide Oracle based People Soft ERP (CUNY FIRST) project. Raised over $25 million from City Council and Borough President for capital initiatives. Advocated for the awarding of capital resources for technology equipment and other projects, amounting to nearly $5 million over the past three years. Developed strategy and advocated for $75 million new Science facility. Assisted in the establishment of a Small Business Development Center (SBDC) at the College. Instrumental in generating resources from Verizon to establish a Community Assistive Technology Center at Lehman College. Provided managerial oversight for the departments of Human Resources, Facilities, Security, Information Technology, and Athletics on an Acting basis. Served as President of the Bronx Information Network Executive Assistant to the President, Special Assistant to the President Lehman College, CUNY 11/90 to 9/93 Member of the President's Cabinet. Liaison for governmental and community relations. Representative to external organizations and community boards. Institutional representative to the CLAC group. Coordinated visits and Jetter writing campaigns to State legislators as advocacy activities on behalf of the CUNY budget. Coordinated external presentations by the President. Reviewed and distributed materials for action to appropriate division and department heads and followed-up on completion. Drafted correspondence on behalf of the President. Assisted in the development of campus-wide policies. Member of Long Range Planning for capital improvements for physical plant. Handled student, employee and external grievances referred to the President's Office. Served as Acting Affirmative Action Officer and Title IX Coordinator. Major Accomp!i hments: 4
Participated in Long Range Planning capital improvements planning for physical plant. Assisted in formulating budget requests of more than $35 million to Central Office as well as state legislators. Instrumental in assisting President to end student takeovers. Assessed and advised President on implementation of new student information system. Reviewed, evaluated and formulated recommendations on a food service contract. Coordinated the Presidential debate "The Debate for Urban America" on the Lehman College Campus. Vice President Administration and Finance 12/2012 to 12/2013 Westfield State University Westfield, MA A comprehensive public institution offering bachelors and masters programs. The overall enrollment is approximately 5,600 students of which 4,900 are undergraduates. There are approximately 3,050 students living on campus residences. The University's budget is close to $95 million. Function as the Chief Fiscal Officer and Chief Administrative Officer of the University. As Chief Fiscal Officer, provide direct supervision for all matters related to the University's finances. These include Finance and Accounting, Budget, Student Accounts, Payroll and Purchasing. Responsible for preparation of yearly budget requests, in consultation with University's Budget Committee. Responsible for budget approval submission to Board of Trustees. Responsible for submission of quarterly budget reports to President and Board of Trustees. Monitor expenditures to insure compliance with Federal, State, and Board of Trustees Approved Policies on expenditures. As Chief Administrative Officer provide oversight for administrative and operational services of the institution. This includes Human Resources and Campus Facilities and Operations. Work with established campus committees and state agencies on planning of new construction and major renovations. Work with appropriate agencies on bonding of construction projects and major renovation of facilities, for student residences as well as academic facilities. Work with institutional constituents on harmonious relations with collective bargaining representatives. Vice President for Finance & Administration College of Staten Island, CUNY Staten Island, NY 08/08 to 6/2011 A comprehensive institution offering associates, bachelors and masters programs. In collaboration with the CUNY Graduate Center it also offers seven doctoral programs enrolling over 150 students. The overall enrollment of the College exceeds 13,500 students. The College of Staten Island (CSI) is composed of 21 buildings spread over 204 acres in a park-like setting with an overall budget exceeding $100 million. Chief Financial Officer and Chief Administrative Officer of the College. As Chief Financial Officer, provide direct supervision for all fiscal matters, budgets and offices related to finance. These include, Budget Office, Accounting Office, Purchasing Office, Payroll Office and Bursar 5
Office. Responsible for the preparation of yearly budget requests. In consultation with President and Chief Academic Officer, prepare budget allocations for academic areas as well as other divisions. Monitor expenditures to insure compliance with all Federal, State, and CUNY regulations and to insure a balanced budget. Prepare and submit yearly balanced spending plans. Oversee compliance with all State and Federal audits, including A-133. As Chief Administrative Officer, provided supervision for administrative and operational areas of the College. These included, Human Resources, Auxiliary Services Corporation, Public Safety, Environmental Health and Safety, Campus Planning, Buildings and Grounds and Operational Services. The division of Finance & Administration has over 250 employees in a highly unionized environment with several collective bargaining units representing the various categories of employees. Serve as President of the CSI Auxiliary Services Corporation. This is a $3 million operation outside the tax-levy allocation. Oversee the Capital Repairs plan for the college. Work harmoniously with internal campus constituencies, faculty, student groups, staff, and collective bargaining units. Work with Central Office to insure compliance with established CUNY policies, initiatives and guidelines. Lead a complex division that provides a myriad of infrastructure services to accomplish academic and service missions. Jvfi1ior Accomplishments : Implemented the development and distribution of monthly expenditures reports to all divisions. Created an environment of transparency in the capital and facilities processes of the College. Established a culture of service adhering to principles of assessment. Developed an implemented a divisional assessment plan Implemented a shuttle service from the Staten Island Ferry to the College. Coordinated the Master Planning process for CSI's future facilities construction Established a Campus Safety Aides program in Public Safety. Developed protocols and improved compliance and safety in handling of hazardous waste in laboratories. Developed and implemented a campus recycling program. Established several initiatives to reduce carbon footprint emissions. Oversee the implementation of a student housing project at CSL Developed a plan for critical maintenance of facilities Vice President of Administration and Finance Bunker Hill Community College Boston, MA 9/93 to 12/96 A two-year public community college, part of al 5 campuses community college system with an enrollment of 6,500 students and an annual budget of $25 million. Chief financial officer (CFO) and general administrative officer for the institution. Member of President's Cabinet. Principal adviser to the President and the Board of Trustees on all matters 6
related to fiscal policies including fee structures and capital projects. Supervised the preparation of budgets, financial reports, and the expenditure of all funds. Supervised the development and operation of an accounting system pertaining to the annual operating and capital budget. Developed policies and procedures for divisional departments. Provided leadership and supervision to the following areas: Budget Office, Business Office and Comptroller, Auxiliary Services, Payroll Office, Human Resources, MIS and Telecommunications, Facilities, and Public Safety. Assumed the Budget Office duties for one year due to vacancy. Maior Accomplishments: Through the use of technology developed new policies and procedures for individual administrative units to track their expenditures and balances. Developed seminars for new members of the Board of Trustees to understand the budget process at BHCC. Supervised the acquisition and installation of a new telecommunications system for the College. Created a Technology Committee for the development of an institutional Technology Plan. Developed a plan for the replacement and financing of the mainframe computer. Oversaw the acquisition and installation of the first local area networks (LANS) and wide area networks (WANS) at the College. Developed a plan for the acquisition and financing of a new facility to serve as the new campus in the city of Chelsea, MA. Implemented a beautification program for the institution. Developed an asbestos abatement plan, as well as deferred maintenance plan. Implemented a classroom equipment replacement plan. Served as Budget Director for a year due to vacancy. OTHER PROFESIONAL EXPERIENCE Executive Assistant to Assistant Chancellor for Student Affairs University of Wisconsin-Milwaukee Milwaukee, WI A public research university with an enrollment of over 25,000 students and an annual budget of $210 million; part of the UW System. Served as member of Assistant Chancellor's Executive Committee. Coordinated and conducted administrative studies, reviewed and analyzed data to provide reports. Monitored office budget. Drafted reports on divisional goals and accomplishments. Wrote annual reports, planning documents and affirmative action reports for division. Identified training needs and developed divisional staff development programs. Assisted in developing overall budget requests of over $34 million for Division of Student Affairs. Coordinated new employees' orientation programs. Reviewed and evaluated services for minority students. Assisted in development of campus-wide 7
policies concerning student behavior which affect the overall quality of student life. Drafted responses to external surveys and reports. Assistant Dean of Students Marquette University Multi-Cultural Center Milwaukee, WI A private Jesuit comprehensive university with an enrollment of 12,000 students. Respons ibilities: Managed the day to day activities of the Multi-Cultural Center. Supervised a staff of two professionals and two clerical employees. Monitored budget and expenditures of center, and advised student organizations. Developed and implemented student leadership workshops. Acted as liaison between the University and the minority community. Developed a comprehensive report on the future viability of the Multi-Cultural Center and the implementation of new activities for minority students at Marquette. Assistant Dean of Students/Assistant Director Higher Education Opportunity Program (HEOP) Office of Minority Student Affairs Rensselaer Polytechnic Institute Troy, NY A private research university concentrating on engineering programs with an enrollment of over 6,000 students Responsib ilities: Prepared programmatic and budget reports to the College, State Education Department, and other funding sources. Conducted research for program reports and maintained data. Developed program proposals. Coordinated special functions for corporate representatives, students and parents. Developed and implemented a five year minority students recruitment plans for the University. Reviewed student admission applications to assess potential and determine admission. Provided academic advisement, career counseling, financial aid counseling, and personal counseling to OMSA students. Counselor, Educational Opportunity-Fund Program Montclair State University Upper Montclair, NJ A public state university with an enrollment of over 12,000 students. Provided academic, personal, financial aid, and career orientation to minority students. Implemented a six-week summer orientation program for incoming EOF freshmen. This included pre-registration workshops, individual counseling sessions, group seminars on group skills, college life, and career decisions. Developed and implemented large-scale recruitment activities for potential minority students from New Jersey area high schools. 8
EDUCATION Ed.D. Higher Education Leadership Administration, 2014 University of Massachusetts-Boston Dissertation Title, Transfer Programs at Hispanic Serving Institutions: A Study of lnterorganizational Collaboration MSW New York University Graduate School of Social Work New York, NY B.A. Sociology, Latin American Studies Binghamton University Binghamton, NY Lehman College SELECTED SERVICE Chair Ad-Hoc Committee analyzing academic expenditures Chair Search Committee for Director of Public Safety Chair Search Committee for Associate Dean of Student Affairs Member of Technology Oversight Committee Member of IT Strategic Plan Committee Member of Technology Fee Committee Member of Institutional Strategic Plan Committee Member of Case for Fundraising Committee Member of President's Budget Committee Member of Auxiliary Enterprises Board Served in numerous search committees College of Staten Island Co-Chair of Transportation Taskforce at CSI Coordinator of Master Plan process at CSI President of Auxiliary Services Corporation at CSI Member of Institutional Planning Committee (Strategic Plan) at CSI Member of College Council at CSI Member of Middle States Steering Committee Member of Technology Fee Committee Served on Central Office Committee to select architect firm for Queens College Served on Central Office Committee to select construction manager for NYC Tech 9
Board Member Member of Loan Committee Business Initiative Corporation of New York COMMUNITY SERVICE Chair of Board of Directors Bronx Central Council for Economic Development Board Member Comprehensive Economic Development Strategy Advisory Board (CEDS) Board of Directors Bronx Chamber of Commerce MEMBERSHIPS AND SERVICE Member EDUCAUSE's Advanced Network for Minority Serving Institutions Project (AN-MSI), Washington, D.C. Member National Advisory Committee 2005-2010 Solutions for Our Future American Council of Education Washington, D.C. Team member on American Association of State Colleges and Universities study on "Institutions with Successful Minority Graduation Rates", 2007 American Educational Research Association Hispanic Association of Colleges and Universities SKILLS AND CERTIFICATION Fully bilingual in English Spanish Computer literacy in Word, Excel, SPSS Quantitative research skills Certified as a Licensed Master Social Worker, New York State Department of Education Completed CUNY's Executive Leadership Program, 2003 10
AWARDS Selected as Distinguished Alumni of New York State Educational Opportunity Programs in its Twenty-fifth Anniversary, Albany, NY 1993 Received full scholarship from National Institute of Mental Health to attend New York University Graduate School of Social Work 1978-80 Numerous civic and local awards 11