Continuing Education Unit Program 2016 Course Catalog
Continuing Education Unit (CEU) Course Catalog TABLE OF CONTENTS Overview 3 CEU Program 4 Design 5 Alexander Girard 6 A Night with Nelson 6 Eames Design: Serious Fun 6 Eames on Film 7 Ward Bennett: Giant of Minimalism 7 WHY Design 7 Education 8 Learning Studio Design Workshop 9 Planning Learning Spaces for Nurturing Innovative Thinkers, Practitioners, and Creatives 9 The Future of Learning 10 Ergonomics 11 Human Factors in Workplace Design: Designing Spaces That Are More Naturally Human 12 Physical Ergonomics in Workplace Design 12 Healthcare 13 Caring for Caregivers: Process and Facility Redesign 14 Creating Patient-Centered Environments 14 Design for Dynamic Flows 15 Designing for the Evolving Outpatient Care Process: PCMH Models 15 Healthcare Architecture and Design: Clinical Laboratory Department 15 Healthcare Architecture and Design: Pharmacy Department Program 16 Lean Clinic Simulation 16 Lean Deep Dive 16 Lean Design in Healthcare Facilities 17 The Emergency Department: Form Follows Function 17 Sustainability 18 Everything Matters 19 Workplace Issues 20 Designing in the New Landscape of Work 21 Eras of Change 21 Essential Qualities of the New Landscape of Work 21 Scenarios 2018 22 The New Landscape of Work 22 Under Pressure: Looking for Answers Through Workplace Design 23 Where's the Big Idea? 23 This may be modified by Herman Miller at any time without notice. 2
Overview
OVERVIEW At Herman Miller, we are committed to workplace research and knowledge, which support our legacy of product design and innovation. We are equally dedicated to delivering effective methods of educating and empowering our customers to create more natural and desirable places to work, heal, and learn. The goal of our Continuing Education Unit (CEU) Program is to share Herman Miller s knowledge and experience with our diverse audiences, which include architects, designers, facility managers, healthcare leaders, educators, and students. Each of our CEU courses responds to the interests of one or more of these audiences, while helping industry professionals meet continuing education requirements. 4
Design
DESIGN What is good design? Where do designers get their inspiration? Does design even matter? Our design-focused CEU courses address everything from the idea of design to its application in working, learning, and healing environments. Alexander Girard This course explores the remarkable legacy of the extraordinary designer Alexander Girard. CEU-103462 Subject Code 9.3 General GIRARD No A Night with Nelson This course features prerecorded conversations with George Nelson, and celebrates his legacy of modern, humane design. CEU-103310 Subject Code 9.3 General NELSN1 No Eames Design: Serious Fun This presentation provides an introduction to Charles and Ray Eames, exploring their design approach, closely held values, and seamless partnership with the objective of making their work relevant to today s designers. CEU-104728 Subject Code 9.3 EMSFUN No 6
DESIGN Eames On Film This course reviews the experimental film work of Charles and Ray Eames, which effectively documents their design philosophy and inspiring legacy. CEU-103463 Subject Code 9.3 General EFILM No Ward Bennett: Giant of Minimalism In this course, participants will learn about the life, achievements, philosophy, and impact of Ward Bennett. With an emphasis on his wide-ranging body of work and his minimalist approach, the course presents Bennett as a largely self-taught designer whose impact helped change the face of design in America and elsewhere. CEU-104824 Subject Code 3.2 General WARDBEN No WHY Design This presentation provides an understanding of how inspiration and problem-solving design can be a cornerstone for innovation. It presents real examples of how this has been accomplished historically as well as features contemporary examples with contemporary design leaders. CEU-104246 Subject Code 1.2 WHYDESIGN No 7
Education
EDUCATION Many of the methodologies we use to think about how work environments enhance productivity and satisfaction at work can be applied to making education environments more conducive to learning and innovation. These CEU courses share what we ve learned. Learning Studio Design Workshop In this workshop participants will gain an understanding of how traditional classroom design has not kept pace with the changing nature of pedagogy and the evolving expectations of students and faculty. They will learn how new approaches to the design of learning spaces can effectively address these changes and then demonstrate their understanding of this through creative hands-on design activities. IDCEC Continuing Education Units (CEU) 0.2 CEU-104355 Subject Code 3.1 AIA Learning Units (LU) 2.0 LRNSTUDIO Planning Learning Spaces For Nurturing Innovative Thinkers, Practitioners, and Creatives This four-hour workshop explores how the concept of innovation can drive planning of 21st-century learning spaces for undergraduates. The intent is how to model and critique innovative approaches for planning creative, collaborative, problem-solving spaces that are as innovative as the learners they serve. IDCEC Continuing Education Units (CEU) 0.4 CEU-103563 Subject Code 4.5 AIA Learning Units (LU) 4.0 PLANLEARN No 9
EDUCATION The Future of Learning In the future, learning will become ubiquitous; user-driven with access everywhere, anytime, for everyone. Learning is becoming an integral part of everyday life kindled by, navigated by, and advanced by technology. Learning that occurs in everyday life continues to expand and intensify, providing opportunities throughout one s life that could never have existed 60 years ago. On the other hand, the institutions of education adopt change at a glacial pace. Through the lens of five research-based certainties, participants will explore what this new culture of learning might look like and how it informs the possibilities for a certain and uncertain future. CEU-103809 Subject Code 2.5 GENERAL FTRLRN 10
Ergonomics
ERGONOMICS Our CEU courses on ergonomics the science of the fit between a person and that person s work are more relevant than ever, as the relationship between comfort and productivity comes into clearer focus. Human Factors in Workplace Design: Designing Spaces That Are More Naturally Human When we feel better, we work better. That s one of many reasons it s critical to consider human factors in workplace design. By providing an overview of physical, social, and cognitive ergonomics, this CEU will help participants design workplaces that are healthier for workers. CEU-103582 Subject Code 1.3 HUMANFACTORS1 SHRM Professional Development Credits (PDCs) 1.0 Physical Ergonomics in Workplace Design This CEU will explain how the human body fits into the system that is the office. We ll explore how and why the body experiences pain at work and give tips for designing furnishings, surroundings, and tools to fit the person. CEU-104298 Subject Code 1.3 PHYSERGO SHRM Professional Development Credits (PDCs) 1.0 12
Healthcare
HEALTHCARE Healthcare spaces have the potential to transform how caregivers work and patients feel. These CEU courses explain how those spaces can start to realize that potential. Caring For Caregivers: Process And Facility Redesign This course provides a working knowledge of how operational efficiencies and good design can have a positive impact on staff, and how creating safe, efficient, and healing environments can be utilized as a tool for staff recruitment and retention. CEU-103581 Subject Code 4.11 CARECG ACHE Qualified Education Credit 1.0 EDAC Continuing Education Units (CEU) 1.0 Approval ID # HM12-002-CFC Creating Patient-Centered Environments With reimbursement models now based on patient-reported experiences, patient-centered care has become top-of-mind in many healthcare organizations. In this course, participants will learn about the principles and evolution of patient-centered care, the associated measurable outcomes when these principles are applied, and why design matters when creating healing environments for patients and caregivers. CEU-104371 Subject Code 4.11 PATCENENVIR ACHE Qualified Education Credit 1.0 EDAC Continuing Education Units (CEU) 1.0 Approval ID # HM15-01-CPPE 14
HEALTHCARE Design for Dynamic Flows There are 8 flows that form the heart of any healthcare delivery operation. They are: Patients, Staff, Families, Information, Medications, Supplies, Equipment and Output. This presentation will describe these flows and their impact on operational planning and facility design. CEU-104823 Subject Code 4.11 General DESDYN ACHE Qualified Education Credit 1.0 EDAC Continuing Education Units (CEU) 1.0 Approval ID # HM15-003-DDF Designing for the Evolving Outpatient Care Process: PCMH Models This presentation shares the forces effecting the changes and the evolving new workflows, including the creation of a new model of care, The Patient Centered Medical Home model. The presentation also reviews the new roles and increased coordination of clinicians in the evolving model, and in regard to these new models, we share key space planning concepts, assessing how the new workflows impact overall configurations and design strategies, several new functional areas, and insights around those emerging spaces. CEU-104015 Subject Code 4.11 PCMH ACHE Qualified Education Credit 1.0 EDAC Continuing Education Units (CEU) 1.0 Approval ID # HM14-003-PCMH Healthcare Architecture And Design: Clinical Laboratory Department This course highlights the functional and planning aspects of the clinical laboratory. It also addresses new technology, sanitation issues, materials handling, and future trends. IDCEC Continuing Education Units (CEU) Not approved for IDCEC CEUs 000250A 15
HEALTHCARE Healthcare Architecture And Design: Pharmacy Department Program This course highlights the functional and planning aspects of the pharmacy. It also reviews new technology, medication delivery practices, sanitation issues, materials handling, and future trends. IDCEC Continuing Education Units (CEU) Not approved for IDCEC CEUs 000220A Lean Clinic Simulation In 1996, Herman Miller teamed with the Toyota Supplier Support Center (TSSC), consulting arm of Toyota, to learn about the Toyota Production System (TPS) and how Herman Miller might apply Toyota s thinking to our operations. One of our learnings is that training needs to be experiential, not didactic, to be effective. This session is a hands-on, interactive role play exercise where the patient flow through a clinic is simulated for several work shifts. After each abbreviated shift, the participants reflect on their outcomes and implement a change to try and improve using the philosophies of TPS and Herman Miller Production System. IDCEC Continuing Education Units (CEU) 0.2 CEU-103508 Subject Code 4.4 AIA Learning Units (LU) 2.0 LEANSIM ACHE Qualified Education Credit 2.0 EDAC Continuing Education Units (CEU) 2.0 Approval ID # HM14-002-LCS Lean Deep Dive Part I and Part II This day and a half interactive, hands-on experiential workshop focuses on learning the basics of Lean and continuous improvement based upon what we have learned from Toyota. It includes Clinic Simulation exercises, a 5S exercise, an Aeron manufacturing tour (Gemba walk), and an A3 exercise. IDCEC Continuing Education Units (CEU) 0.8 Part I/0.5 Part II CEU-103509 Part I/CEU-103510 Part II Subject Code 4.11 AIA Learning Units (LU) 12.5 LEANDEEP ACHE Qualified Education Credit 12.5 EDAC Continuing Education Units (CEU) 12.5 Approval ID # HM14-001-OCS 16
HEALTHCARE Lean Design in Healthcare Facilities This course reviews current and future operational challenges facing healthcare facilities with particular attention to lean manufacturing techniques and how they can be implemented. CEU-104482 Subject Code 4.11 H1LEAN ACHE Qualified Education Credit 1.0 EDAC Continuing Education Units (CEU) 1.0 Approval ID # HM15-02-LDHF The Emergency Department: Form Follows Function This presentation reviews current operational and physical challenges in today s Emergency Department, and shows how streamlining process patterns and enhancing operational efficiencies can enhance patient throughput in a very chaotic environment. CEU-103618, Sustainability EDFORM ACHE Qualified Education Credit 1.0 EDAC Continuing Education Units (CEU) 1.0 Approval ID # HM12-004-TED 17
Sustainability
SUSTAINABILITY Environmental product design, green architecture, and environmental responsibility at the corporate and individual levels are some of the issues covered in these CEU courses. Everything Matters This presentation will provide an understanding of how to create value by incorporating sustainable design practices into business strategy. CEU-104184 Subject Code 2.12 EVERYMATTERS USGBC GBCI CE Hours 1.0 0090009503 19
Workplace Issues
WORKPLACE ISSUES Through our understanding of the new landscape of work, we gain insight into purposeful designs that bring people together and enable their ultimate creativity and performance. Designing in the New Landscape of Work This course shares outcomes from global research into activities people engage in at work. It looks at how these activities can be supported with settings that contain the right mix of surroundings, tools, and furnishings. CEU-104172 Subject Code 4.1 DNLW Eras Of Change This course explores the evolution of work beginning in the Age of Industry until today. It identifies work patterns and differences within those patterns, examines what is fundamental to the human experience of work, and discusses what enables and impedes that experience today. CEU-103275 Subject Code 4.1 General ERAS No Essential Qualities of the New Landscape of Work This course gives an overview of two of the lenses designers use to look at space: urban planning and phylogenetics. And it introduces a third lens the qualities that are essential to a naturally human work environment. CEU-104366 Subject Code 4.1 EQNLW 21
WORKPLACE ISSUES Scenarios 2018 This presentation shares three scenarios and the resulting conclusions about how work and workplaces will change through 2018. CEU-104658 Subject Code 2.5 General SCENARIOS No The New Landscape Of Work This presentation explores how the fundamental nature of office design is shifting. Through our understanding of the new landscape of work, we gain insight into purposeful designs that bring people together and enable their ultimate creativity and performance. CEU-103093 Subject Code 2.10 General LANDSCAPE No 22
WORKPLACE ISSUES Under Pressure: Looking for Answers Through Workplace Design In this course, participants will learn how companies are using workplace design to address the pressures of today s highly competitive marketplace. It focuses on four major issues utilization of space, fostering innovation, employee engagement, and change management that are driving their efforts and leading to solutions that add value well beyond the conventional considerations of cost and square footage. CEU-104866 Subject Code 4.1 UNDERPRES Where s The Big Idea? This presentation explores the nature and importance of informal interaction and demonstrates the practical application of Space Syntax, a method for predicting patterns of movement and interactions. The course concludes with a discussion of design implications and best practices for accommodating mobile workers. CEU-104591 Subject Code 2.10 General WTBI 2016 Herman Miller, Inc., Zeeland, Michigan 23