Faculty Feedback User s Guide Contents Description:... 2 Purpose:... 2 Instructions:... 2 Step 1. Logging in.... 2 Step 2. Selecting a course... 3 Step 3. Interacting with the feedback roster.... 3 Faculty Feedback Roster... 3 Step 4. Entering feedback information.... 4 Step 5. Providing feedback on individual students.... 5 Unsatisfactory Grade Reporting.... 5 Caveat for classes with multiple instructors:... 7 Appendix A. List of all Issues and Recommendations... 8
Description: The faculty feedback tool is part of the CUWeb suite of Banner tools. It is available through a self-service Banner tab (SSB) to staff who have students registered in a course for the term in which feedback is requested. Purpose: The tool provides an opportunity for faculty to provide feedback on academic issues that may be affecting student performance during a designated feedback period. The data are collected and reported to academic administration who advise students being monitored specifically through this application. As such it provides an avenue of communication between instructors and advisers. Instructions: Step 1. Logging in. Use your Clark credentials to log into the CUWeb portal and activate the Faculty tab. In the menu, choose Faculty Feedback 2
Step 2. Selecting a course on which to provide feedback. A list opens that provides information on feedback sessions that are available for your courses. Select the feedback sessions in the first column that corresponds to the first course for which you will provide feedback. Step 3. Interacting with the feedback roster. Upon selecting the feedback session link, the class roster for the corresponding class opens. At the top of the roster is a set of instructions on how to provide feedback and how the feedback will be used. The instructions are similar to the text that follows: Faculty Feedback Roster C123456 Phil Robakiewicz Spring 2015 Feb 10, 2015 01:41 pm Thank you for providing mid-semester feedback on the progress of students in your class. In response to faculty requests, we have instituted a new online form that incorporates several previously used instruments and provides for greater breadth of information about students. As we have in the past, we are specifically requesting academic information on some of your students. This information will go to the Academic Administration, and the Grade Evaluation portion will be shared with academic advisers. This information will not go directly to students. For each class you will see a complete roster of students. Clicking on the triangle next to a student s name will reveal a checkbox list in two columns: Issues and Recommendations. Check any issue that you feel is affecting the student s performance in the first column, and any recommendation that you have for advising follow-up in the second column. The Recommendation column also begins with selections for Grade Evaluation that may be used 3
for any student, but is critical for communicating about students who are not performing satisfactorily at this point (this replaces the former U-grade report). Some guidelines for using this new form that you might find helpful: At the top of the list are those students for whom we specifically request you provide feedback at this point Also, please provide Grade Evaluations for any student whom you feel is performing unsatisfactorily at this point in the semester. [Enter your choice using the Grade Evaluation descriptions at the top of the Recommendations column instead of the Estimated Grade dropdown column.] Additionally, you may provide information for any other student on the list whom you would like to bring to the attention of academic advising At the bottom of the list is a Comments box that you may use to provide narrative; this will be especially useful to clarify any referral requests that you may have made Thank you for helping to track student progress so that we may best ensure the academic success of our students. Below this text you will find a roster of the students in your class. It is this interface in which you will enter the feedback information. Aretha Student Barrie Student Cyndi Student Danny Student Step 4. Entering feedback information. Students in the roster are identified either as Monitored or Optional. Monitored students will show up first on the list, and these are the students for 4
whom we are specifically requesting your feedback. Below these students are listed the students for whom information is optional. If you enter information on any of these students it will be captured in the system and sent to academic administration. As such, it is a good tool to use to call our attention to any student who may be having issues in your class, even if we are not expressly monitoring that student. Aretha Student Barrie Student Cyndi Student Danny Student Step 5. Providing feedback on individual students. Within the roster each row with a student s name is preceded by a triangle. Clicking on this triangle opens the feedback checklist and comment box for that student. Note that each student has the same set of options provided and that these will become visible as you click the triangle for each student. None of these evaluations will be reported directly to students. Note that the options are arranged in two columns: Issues and Recommendations. You may click on any number of issues that you believe are affecting a student s performance and also choose any number of recommendations that you have to assist the student. They are independent lists and boxes may be checked in any pattern; that is, there is no relationship between an issue and recommendation that fall on the same line in the form. A full listing of the available issues and recommendations can be found in Appendix A. Unsatisfactory Grade Reporting. This part of the feedback form replaces the U-report of the past. You will see on the form for each student that there is an Estimated Grade dropdown box. For midterm reporting we do not expect that you will be entering a letter grade, so feel free to ignore this dropdown. Instead, we would like for you to enter a Grade evaluation in the Recommendation column. The first four Recommendation options are qualitative grade descriptions of the student s academic work to date in the class. This is an especially important part of the feedback and should be used for any student (not just those indicated as Monitored ) who is not performing satisfactorily in the class. Additional recommendations can be used to indicate the kinds of supports that you think may be most useful to the student. There is also the opportunity to suggest that academic administration staff meet with the student to suggest referral to a particular office for additional assistance. Please note that we are not asking you to diagnose any sort of disability or learning difference that a student may have, but to point out any instance where, based on your observations, additional assistance from academic administration staff may be warranted. 5
No Need to Use This Dropdown: Aretha Student Use These Grade Evaluation Options Below the check boxes you will find an Enter Comments box that can be used to enter narrative feedback for any student. This area is particularly useful to expand upon any of the check box information you provided or to enter additional information that is not captured in the check boxes. We recommend that you provide feedback one student at a time and then save that feedback. This keeps the screen from getting overly cluttered and ensures that you don t 6
lose work. In any case, save often; Banner has a 20 minute time-out. The save function is activated by clicking the Submit button, which is only available at the very bottom of the class roster, so you may need to scroll to reach that button. Zelda Student Once you have saved your evaluation, students who are monitored will show their Faculty Feedback Status as changing from Monitored to Completed. Students who initially had an Optional status will have the Optional change to bold-face if you submit any information on them. Caveat for classes with multiple instructors: When multiple instructors are assigned to a course, they can all view the information. Instructors can update and change existing comments entered by other instructors. 7
Appendix A. List of all Issues and Recommendations Issues Recommendations 00: No academic concerns 00 Grade evaluation: Unable to estimate at this point 01: Not familiar with this student 01 Grade evaluation: Shows satisfactory performance 02 Grade evaluation: Academic work marginal; improvement needed Assessments: Poor grades on exams and quizzes 03 Grade evaluation: Unsatisfactory work to Assessments: Late / low-quality date homework Behavior: Consider withdrawing from class Assessments: Low grades / late papers Behavior: Develop better time management Assessments: Poor performance on presentations Assessments: Poor progress / poor grades for projects Attendance: 0, Unable to evaluate Attendance: Misses some classes, but does not appear to be affecting performance Attendance: Problematic; many missed classes Attendance: Tardiness affecting performance Behavior: Disruptive in class Behavior: Participate more fully in class discussions or group work Content: Engage more fully with class materials (text, homework, videos, etc.) Content: Meet with faculty or teaching assistants Content: Seek additional content-based tutoring Referral: Academic Advising (concerns about major choice, study habits, learning style, prioritization, etc.) Referral: Dean of Students (behavioral issues, your judgment that things are generally not going well for the student) Referral: Writing Center Behavior: Has not attended meetings with faculty, teaching assistants, or other staff Behavior: Has not responded to emails from faculty, teaching assistants, or other staff Behavior: Inadequate class participation Behavior: Inappropriate use of technology in class (e.g., texting, surfing, phone use) Behavior: Lack of preparation for class Behavior: Overly assertive in class or meetings Comments: 8