Charles E. Michaels, Jr. Residence Office 17514 Estes Road BSN 3408 Lutz, Florida 33548 University of South Florida (813) 949-4115 4202 E. Fowler Ave., BSN3403 Tampa, Florida 33620 michaels@usf.edu EDUCATION Ph.D.: Industrial and Organizational Psychology, University Tampa, Florida. (1983) of South Florida, M.A.: Industrial Psychology, University of Central Florida, Orlando, Florida. (1975) B.A.: Psychology, Stetson University, DeLand, Florida. (1970) TEACHING EXPERIENCE Associate Professor: Department of Management, University of South Florida, Tampa and Sarasota campuses (1983 to present). Teaching and course development responsibilities for undergraduate and graduate courses in International Management, Managing International Cultural Differences, Human Resource Management, Statistics and Research Design, Organizational Behavior, Principles of Management and Conflict Resolution. Instrumental in the operation of the Center for Organizational Effectiveness which worked with local businesses and has been awarded contracts and grants worth $275,000. Faculty co-advisor for the student chapter of the American Society for Personnel Administration (Tampa campus, 1984-1989) and advisor for Phi Beta Lambda (Sarasota campus 1990 to present). Conducted survey research for Center for Organizational Effectiveness clients such as Tampa Electric Company. Developed exercises and trained assessors for an innovative assessment center for statewide use in the selection and development of school principals. Acted as assessor for a developmental assessment center for Executive M.B.A. students and for member organizations in the Center for Organizational Effectiveness. Represented the University as a member of the Board of Governors of the Economic Development Council of Manatee County and the Committee of 100 of the Sarasota Chamber of Commerce. BUSINESS EXPERIENCE Consultant and Seminar/Workshop Leader: Supermarkets, Survey research, management assessment, organizational development and in-house training for a number of business and non-profit organizations including: Baycare Health Systems, State Farm Insurance Companies, Kash & Karry Pinellas County School District, Tampa Electric Company, General Telephone of Florida, Telecredit, Tampa Maid Shrimp Products, Florida Bankers Association, Clinical Laboratory Management Association, Hillsborough County Firefighter's Union, the U.S. Environmental Protection Agency, Avatar Utilities, West Central Florida Management Development Network, and the University of South Florida Human Resource Development Department. Specialties include employee opinion surveys and the assessment center technique. (1983 to present)
Human Factors Psychologist: Director of Planning and Evaluation: Previous Consulting Experience: Naval Training Equipment Center, Orlando, FL. Reviewed research literature and designed experimental studies to determine human factors design features required for the development of visual and voice interactive computer displays used for training and work performance aiding. Supervised federal research contracts. Other duties included assisting in the management and operation of the computer system and acting as a consultant to other staff members on the statistical analysis of research data. (1982 to 1983) Hillsborough Community Mental Health Center, Tampa, FL. Responsibilities included program performance monitoring, supervising the organization's management information system, grant writing, Oversight of an NIMH grant and strategic planning for the organization. I designed and implemented Statistical studies of organizational effectiveness and implemented controls and programs to alleviate problems. Strategic planning duties included completing annual and long-range plans, producing annual reports, and assisting in a complete reorganization of the structure of the organization. I supervised a staff of evaluators, a grant writer and the research director of a large federally funded research grant. (1976 to 1982) Developed simulation exercises, acted as an assessor, and trained assessors for a large number of management assessment centers. Acted as a consultant involved in projects including development of a prototype selection system for State Employment Counselor position, job analysis and job satisfaction survey work for a variety of organizations, and conducting marketing surveys of viewer preferences in news programming for two television stations. Other projects included conducting organizational communications studies, assisting in the design and programming of a management information system, reviewing grant applications, evaluating the effectiveness of training programs, and acting as an advisor on equal employment opportunity and test validation matters. (1973 to 1983) COMMUNITY SERVICE Board Member: Speaker/Workshop Leader: Survey Research: Served on the Board of the Economic Development Council of Manatee County representing the University of South Florida/Sarasota. (1993) Appointed to the Hillsborough-Manatee Mental Health Board by the Hillsborough County Commission and later appointed chairman of the Planning Committee. (1984 to 1985) Presented talks or led workshops for numerous organizations including: Florida Health Sciences Library Association, U.S.F. Small Business Development Center, International Association of Personnel in Employment Security, American Society of Military Controllers, and the Medical Technology Society, Association of Managerial Accountants, etc. Conducted a state-wide needs assessment for executive education for Executive Directors of not for profit organizations at the request of the Dean of the Sarasota Campus. Conducted a television viewership survey for a local television station at the request of the Dean of the Sarasota Campus. Survey led to a strong relationship between the station and the University. Editorial Review Editorial Review Board of the Society for Advanced Management's Board: SAM Advanced Management Journal. (1985-1993) Academy of Man Served on the Academy of Management's Placement Committee from 1988 to 1991.
UNIVERSITY AND COLLEGE SERVICE Student Organizations: Faculty sponsor of student chapter of the International Club of USF on Sarasota campus of USF. (2003 to present) Faculty sponsor of student chapter of Future Business Leaders (Phi Beta Lambda on Sarasota campus of USF. (1990 to 1998) Faculty sponsor of student Psychology Club on Sarasota campus of USF. (1992 to 1994) Faculty co-sponsor of the student chapter of the American Society for Personnel Administration (ASPA). (1984 to 1989) Invited speaker at ASPA statewide conference (1986), Graduate Business Association Interviewing Workshops (1987 to present), Banquet speaker for Sigma Iota Epsilon management honorary (1987) and other similar service. HONORS Teaching Outstanding Undergraduate Teaching Award, Sarasota Campus, 1997. This award carries a $2,000 stipend. Outstanding Undergraduate Teaching Award, Sarasota Campus, 1995. This award carries a $2,000 stipend. Students' Choice Teaching Award from Sarasota Campus students of USF for 1997. Students' Choice Teaching Award from Sarasota Campus students of USF for 1995. Teaching Incentive Program Award, Sarasota Campus, 1994. This award includes a $5,000 permanent raise. Students' Choice Teaching Award from Sarasota Campus students of USF 1994. Students' Choice Teaching Award from Sarasota Campus students of USF for 1993. Outstanding Management Professor Award from Graduate Business Association, 1989. Outstanding Management Professor Award from Graduate Business Association, 1988. Outstanding Management Professor Award from Graduate Business Association, 1986. Faculty Honor Guard, university-wide teaching excellence award from graduating senior class, 1985. This award honors the top ten professors in the University. Nomination for University-wide Excellence in Teaching Award from Mortar Board, 1984.
PROFESSIONAL ACTIVITIES Publications: Schafer, J., Karlins, M., Hargis, E., Fuller, S. & Michaels, C. Don't Detonate These Word Mines at. Work. The Journal of Global Business Management, Vol. 10, #2, October, 2014, pp. 114-116. Marshall, Greg W., Michaels, Charles E., and Mulki, Jay P., Workplace Isolation, Psychology and Marketing, volume 24, Issue 3, March, 2007, pp. 195-223. Dew, D.K., Halpern, S.J., and Michaels, C.E,.Development of a software package for electronic documentation of orthopedic x-ray findings. PunMed.gov, National Library of Medicine, National Institutes of Health, 2010 Noel, Noel, Levas, Michael, and Michaels, Charles, Personality traits and self-monitoring behavior of students by business major, Journal of Business Education, 2003 John Jermire and Michaels, C. E. Autonomy at Work International Encyclopedia of the Social and Behavioral Sciences, 2001. Perrachione J. R., and Michaels, C. E. Study Guides to Accompany Lecture Presentations Great Ideas for Teaching Marketing, Southwestern Publishers, Cincinnati, Ohio, Lamb, Hair, and McDaniel, Eds. 2002. Perrachione J. R., and Michaels, C. E. Internet Scavenger Hunts to be published in Great Ideas for Teaching Marketing, Southwestern Publishers, Cincinnati, Ohio, Lamb, Hair, and McDaniel, Eds. 2002. Brannick, M. T., Baker, D. P., and Michaels, C. E. "Construct Validity and Coaching Effects in In-Baskets" Journal of Applied Psychology, 1989, Vol. 74, 957-963. Michaels. C. E. and Wheelen, T. I., "The Skills of an Executive Banker," Journal of Retail Banking, 1989, Vol. 11, No. 2, 49-54. Snow-Antle, S. M., Stone, D., Michaels, C. E. and J. P. Vincelette "Full-Time Turnover,". Personnel Administrator, 1989, June, 146-148. Wheelen, T. I. and Michaels, C. E., "The Insurance Administrator - Revisited," Best's Review, 1989, Vol. 89, No. 10, February, 96-98. M. Karlins and Michaels, C. E., "Sex Differences in Academic Dishonesty: An Empirical Investigation of College Cheating in a School of Business Management Course," Journal of Education for Business, 1989, Vol. 65, No. 1, 31-33. Karlins, M. and Michaels, C.E., "An Empirical Investigation of Actual Cheating in a Large Sample of Undergraduates," Research in Higher Education, 1989. Spector, P E and Michaels, C. E. "Personality and Employee Withdrawal: Effects of Locus of Control on Turnover," Psychological Reports, 1986, Vol. 59, 63-66. Spector, P E and Michaels, C. E. "A Note on Order as an Artifact in Organizational Surveys," Journal of Occupational Psychology, 1983, Vol. 56, 35-36. Michaels, C. E. and Spector, P. E., "Causes of Employee Turnover: A Test of the Mobley, Griffeth, Hand, and Meglino Model," Journal of Applied Psychology, 1982, Vol. 9, 53-59. Jaffee, C.L. and Michaels C. E.,"Is In-Basket Performance Subject to Coaching Effects?,"
Journal of Assessment Center Technology, 1978, Vol. 1, 13-17. Books: Published Cases: The Complete Desktop Guide to Employee Benefits, with N. M. Bisk. National Institute for Human Resources and Totaltape Publishing Co., Tampa, FL, 1990 Wheelen, Thomas and Michaels, Charles, The Jim Doyle Case, North American Case Writers meetings, Sept., 2003, Clearwater, FL. Michaels, C. E., The Glass Table Case to be published in Mitchell, Frost, and Nord. HRM Reality, In Press. Wheelen, T. I., and Michaels, C. E. "Tandy Corporation, 1993" Case published in Wheelen. T. L. and Hunger, J. D. Strategic Management and Business Policy, Fifth Edition, Addison Wesley Publishing Co., Reading, Mass., 1995. Wheelen, T. I., Martin, M. L. and Gallagher, J.. and Michaels, C. E "Home Shopping Network (A): Initial Stock Offering," Case published in Wheelen, T. L. and Hunger, J. D., Strategic Management and Business Policy, Third Edition, Addison Wesley Publishing Co., Reading, Mass., 1988 and Cases in Strategic Management, Addison Wesley Publishing Co., Reading, Mass., 1989. Also accepted for presentation annual Case Workshop of the North American Case Research Association meetings in New Orleans, LA, Nov. 1989 and publication in the Proceedings of the North American Case Research Association, 1989. T. L. Wheelen, Michaels, C. E., Nixon, R. L., and Gallagher., J. "Johnson Products Company, Inc...A Turnaround Strategy," with Case published in Wheelen T. L. and Hunger, J. D. Strategic Management and Business Policy, Third Edition, Addison Wesley Publishing Co., Reading, Mass., 1988; Cases in Strategic Management, Addison Wesley Publishing Co., Reading, Mass., 1989; and Cases in Strategic Management and Business Policy, Addison Wesley Publishing Co., Reading, Mass., 1990. Also presented at the annual Case Workshop of the North American Case Research Association meetings in Atlanta, GA, Nov. 1988 and published in the Proceedings of the North American Case Research Association, 1988. Proceedings: Charles E. Michaels, C. E. and Perrachione, J. R., Internet usage by Business School Majors International Applied Business Research Conference in Puerto Vallarta, Mexico, March 2000. Vincelette, J. and Michaels, C. E. "Skill utilization". Paper presented at the Eastern Academy of Management meetings in Hartford, Connecticut, May, 1991 and published in the Proceedings of the Eastern Academy of Management, 1991. Dew, D. K., Hsu, T.M., Hsu, L. M, Halpern, S. J., and Michaels, C. E. "Laser Assisted Skin Closure at 1.32 Microns: The Use of a Software Driven Medical Laser System," Biomedical Optics '91 International Conference on Laser Surgery Applications sponsored by SPIE/International Society for Optical Engineering in Los Angeles, CA, Jan., 1991. Wheelen, T. I., and Michaels, C. E. Training Business Policy and Strategic Management Graders by Means of Cut-Sheets," Presented at annual meetings of the Midwest Society for Case Research, in Chicago, IL, March, 1990 and published in the Proceedings of the Midwest Society for Case Research, 1990. Michaels. C. E. and Vincelette, J. "Job Satisfaction: The Effects of Age and Employment Status," Presented at the Southwest Academy of Management Meetings in New Orleans in March, 1989 and published in the Proceedings. T. L. Wheelen, Michaels, C. E "Teaching the Large Business Policy Class: A Trip Down
the Cracked Yellow Brick Road," Presented at the Midwest Management Society and Midwest Society for Case Research Meetings in Chicago in March, 1989 and published in the Midwestern Case Research Society Proceedings, 1989. Dew, D. K., Hsu, T.M., Hsu, L. M, Halpern, S. J., and Michaels, C. E. "A Computer Driven 1.32 Micron Medical Laser System for Tissue Fusion Presented at the International School on Lasers and Applications sponsored by the Institute of Physics, USSR Academy of Sciences in Siberia, USSR, March 16-26, 1989 and published in the School Proceedings for International School on Lasers and Applications for the Institute of Physics, USSR Academy of Sciences. Michaels, C. E. "Human Factors Considerations for Medical Laser Systems," Invited address at the International Conference on Lasers '88 of the Society for Optical and Quantum Electronics, Lake Tahoe, CA, Dec. 7, 1988 and published in the Proceedings. Dew, D. K., Hsu, T.M., Hsu, L. M, Halpern, S. J., and Michaels, C. E. "Development and Testing of a Computerized Laser for Tissue Welding at 1.32 Microns," Paper presented at the 9 th Annual Meeting of the American Society for Laser Medicine and Surgery, Arlington, VA, April 15-17, 1989 and published in Lasers in Surgery and Medicine. Dew, D. K., Hsu, T.M., Hsu, L. M, Halpern, S. J., and Michaels, C. E. "Laser Assisted Tissue Fusion," Paper presented at the Eighth Congress of the International Society for Laser Surgery and Medicine in Taipei, R.O.C., Nov. 1989 and published in the Proceedings. Dew, D. K., Hsu, T.M., Hsu, L. M, Halpern, S. J., and Michaels, C. E. "Computer Controlled Laser System for Tissue Fusion," Paper presented at the Eighth Congress of the International Society for Laser Surgery and Medicine in Taipei, R.O.C., Nov. 1989 and published in the Proceedings. Vincelette, J. P., Michaels, C. E. Snow-Antle, S. M. and Stone, D."Full-Time and Part- Time Hospital Employees: An Investigation of Selected Characteristics and Turnover," Presented at the annual meeting of the Southern Management Association in Atlanta, GA, Nov. 1988 and published in Southern Management Association Proceedings, 1988. Note: My contribution to the laser surgery articles dealt with the human factors and statistical aspects of designing the first computer controlled surgical laser system for tissue welding. Patents: US Patent 7,962,348 B2 - Issued June 14, 2011 This patent covers electronic entry of medical records, provides clinical guidelines in electronic form, etc.