Records and Information Management Spring Semester 2016

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Course Syllabus LI849XI Records and Information Management Spring Semester 2016 Faculty: David B. Steward, CRM E-mail: dsteward@emporia.edu Primary Phone: 816-983-8860 M-F 8-4 Online Course Login: Canvas.emporia.edu Credit Hours: 3 Meetings: Internet Live Class begins 1/25 Important Dates 1/20 First Day of Class 4/6 Last Day to Withdraw and receive W 2/2 Last Day to Add/Drop 5/6 Last Day of Classes 5/17 Final Grades Due 2/2 Last Day to Withdraw with full refund 5/14 Commencement Program Outcomes The goal of the SLIM Master of Library Science program is to prepare creative problem solvers who will provide proactive client-centered services in information agencies.

Catalog Description Records and Information Management (RIM) is the process of creating and maintaining the records - i.e., the corporate and cultural memory - of an organization. In this class, students learn about the field and the concepts and principles of records and information management. Students will also compare and contrast RIM with Information Governance (IG). Use of ARMA s Information Governance Principles provide a foundation into the science and environment of both RIM and IG. Upon completion of this course the student will: Course Learning Outcomes Have a basic understanding of the life cycle of records Understand the place of records in the archives/record paradigm Have a working knowledge of standards that control records management Have a basic understanding of records management issues Understand the concept of Information Governance Understand how RIM and IG are both necessary and work cooperatively toward a complete information environment Course Overview Students learn about creating and maintaining records in various formats (such as electronic documents and physical file folders) in different organizations or environments, and about the life cycle of records, from creation through maintenance to final disposition. Students also learn about developing effective policies, systems, technologies, and governance regarding these records. Topics covered include examination of the document life-cycle of the records of organizations: generation and control-filing, storage, and retrieval systems using various technologies; protection and disposition-retention regulations and practices. Discussion of how records management concepts and contexts differ from archives and library organization and retrieval systems will be included. Instructor Contact Information The professor is usually available Monday-Friday 8:00-4:00 at the number listed. All email messages should be addressed to the ESU email address shown above. Emergency number during live online classes 913-522-5644. Please use this number for only urgent calls before and during live online classes. You are welcome to call this number if you cannot log on or if you have technical problems during class and cannot communicate through the chat room. The Professor retains the right to correct Syllabus errors and/or to make Syllabus changes as required to provide a quality learning experience.

Required Readings Records and Information Management By Patricia C. Franks, American Library Association. This text can be found at http://www.alastore.ala.org/searchresult.aspx?keywords=franks. Amazon and ebay also have the book. Be sure to compare the alastore price before purchasing from an alternative location. I have seen them go for more than retail. Buyer beware. The reading schedule can be found in the Assignments section. Learning Activities Join the Records Managers Listserv prior to the first night of class. You can join it here: http://lists.ufl.edu/cgi-bin/wa?subed1=recmgmt-l&a=1 This is a free service. Optional: Join ARMA International. You can join ARMA here: http://www.arma.org/r1/membership ARMA has three categories of membership. You can join as a Friend of ARMA for free! Assignments (suggested subheading for Learning Activities) Text use of the text is for the student. The value of the written material is absorbed through the reading and class discussion. Class time will be spent reviewing concepts with an emphasis on expanding the reading assignment. Submitting written assignments Unless otherwise indicated all written assignment are to be submitted via ESU email only to the professor. Do not post assignments in the virtual classroom. Written assignments are to be double-spaced in 12 point and in a font that is easy to read. Convert the final product to PDF and attach to the email. Include the assignment title in the subject line of the email. Be sure to place the assignment title at the top of the paper and don t forget to place your name on all of your papers. Points will be withheld if these requirements are not met. Assignment Due Date Points Read Chapters 1-2 Read Chapter 12 Find a Listserv article/posting of interest. Send the link to the professor by email along with a paragraph that contains your interest in the topic and what you took away from the information. No attachments are required. All of the content should appear in the body of your message. 1/25 By class time 25 (includes Live Class one)

Read Chapters 3-4 Principle of Integrity All of the Principles can be found at http://www.arma.org/docs/sharepointroadshow/the-principles_executivesummaries_final.doc Read Chapters 5-6 Principle of Retention Principle of Disposition Read Chapters 8 & 10 Principle of Availability 2/8 By class time 25 (includes Live Class two) 2/15 By class time 25 (includes Live Class three) 2/29 By class time 25 (includes Live Class four) Submit RIM vs IG paper 2/20 200 Read Chapters 7 & 9 Principle of Protection 3/7 By class time 25 (includes Live Class five) Site visits must be approved by this date 3/6 Part of the 200 points for the Site Visit paper Read Chapter 11 Principle of Accountability 3/21 By class time 25 (includes Live Class six) Project Archive paper due 3/27 200 Principle of Compliance Principle of Transparency 3/28 By class time 25 (includes Live Class seven) Attend or listen to class 4/4 25 (includes Live Class eight) Site Visit Papers 4/22 200 Total points possible 800 Group Paper The group paper will be submitted by each student. Groups will be assigned by the professor. All work can be done virtually and does not require students to meet in person. The paper will be written on the paper Mission Archivist. The materials for this project will be provided by the professor. Students must: Each have a part in the research and writing Keep papers between 5-8 pages Present in a professional manner as they would in an office environment Have fun! The point of this exercise is to introduce critical thinking about content presented in the course, allow the professor to gauge learning by each student, and provide an opportunity for each student to experience a real-world presentation to sell a project as they would to management in a work environment Students will submit scores on each teammate and these scores will determine the final individual grade.

Site Visit paper What is a site? This is an organization that has a RIM program. Libraries and archives are not RIM environments. All sites must be approved by the professor by the due date for approvals. There is a wide range of environments that qualify for sites. Examples include companies such as pharmaceutical, legal, manufacturing, government agencies, and universities. Don t forget that your own employer may be a great candidate for the site visit. Some students have even owned their own businesses and performed the site visit in that situation. Submit a six to eight page paper on the site visit. At least four pages must be text explaining the following: A general overview of the organization: size, type of organization, location/s, products/services An overview of the records operation: scope, organizational structure, size Aspects of the program that the student finds positive and compliant with concepts presented by the course materials and lectures Areas for improvement: what does the student recommend that the organization do to improve the program Students are welcome to include supplemental pages containing documents provided by the organization, photos, drawings, or other information that adds value or enhances the objectives of this assignment. Supplements will not be considered a part of the minimum four pages for the purposes of satisfying this assignment. This paper is not a research paper per se. However, it is difficult to imagine completing this paper without references. Be sure that all references are cited in the text and listed in the bibliography/list of references. Major points will be deducted for failure to cite referenced information. Tentative Course Outline (All times are Central) es are optional for attendance. As is the nature of online learning, this course is designed for the non-traditional student. es will be recorded. Those students who cannot attend the live class are responsible to listen to the recording and answer questions as assigned. Submission of class recording answers if required for only those who do not attend the live class. Any papers submitted for the class recordings are to be submitted as indicated above for written assignments. Please place the date of the assignment in the email subject per this example Class recording homework for 2/20. This homework is due one week from the date of the live class. Late papers will not be accepted without prior written authorization from the professor. Prior refers to the date of the live class. Classes are 8:00pm- 10:00pm. Session Topics Readings Activities and Due Dates one: Introductions Professor will discuss expectations and answer questions Discuss Chapters 1-2 and 12

Session Topics Readings Activities and Due Dates Discuss Chapters 3-4 two: three: four: five: six: seven: Integrity Discuss Chapters 5-6 Retention and Principle of Disposition Discuss Chapters 8 and 10 Availability Discuss Chapters 7 and 9 Protection Discuss Chapters 11 Accountability Transparency and Principle of Compliance eight: RIM: History to the Horizon No Assignments No Assignments Grading Criteria The criteria you utilize when grading each of the assignments in the course. These criteria should identify all the elements required and the degree of achievement necessary for each assignment. SLIM Grading Scale 96-100 A 77-79 C+ 90-95 A- 74-76 C 87-89 B+ 70-73 D 84-86 B 0 69 F 80-83 B-

SLIM Attendance Policy Students must attend all face-to-face classes. Class hours for weekend face-to-face meetings are 6pm-9pm on Friday and 9am-5pm on Saturday. In cases of emergency, go to the following URL for more information: http://slim.emporia.edu/wp-content/uploads/2009/10/policy-and-procedures-absences-ofweekend-intensive.pdf SLIM Grade Policy All graduate courses included in the SLIM MLS and doctoral programs' required curricula or their approved substitutions must be passed with a final grade of B- or better to receive academic credit. If a student does not receive a final grade of B- or better in any or all of SLIM s required classes, then the student will be placed on academic probation and notified by the office of the director of program administration that he or she must retake that course or those courses. When a student has been placed on academic probation, an administrative hold will be placed on the student s record to block future enrollment. The administrative hold can only be released by the student s academic advisor or by the SLIM dean or director of program administration. Before enrollment can be done, the student is required to meet with the student s academic advisor with the goal of developing an academic improvement plan. If a student has a semester GPA of less than 3.0 for two semesters or is on academic probation for two semesters, then the student s academic progress will be reviewed in light of the academic improvement plan by the student s program director, the SLIM dean, and the SLIM director of program administration, and a decision will be made regarding whether the student should be academically dismissed from the SLIM s graduate program. This policy goes into effect fall 2009 semester. This SLIM Grade Policy applies to all SLIM students, including those students who entered SLIM under the 42-credit-hour MLS program, the 36-credit-hour MLS program, or the SLIM doctoral program. It will also apply to all those who have passed into MLS or doctoral degree candidacy. SLIM Incomplete Grade Policy SLIM s Incomplete Grade Policy upholds the Emporia State University Incomplete Grade Policy (for full policy, go to: http://www.emporia.edu/grad/docs/policyhandbook2.pdf). SLIM s Incomplete Grade Policy further stipulates that an incomplete request will not be considered approved without an Incomplete Request Form having been submitted by the instructor and approved by the SLIM dean within two weeks after the issuance of the incomplete. If the incomplete grade is being requested for reasons of health, then documentation must be submitted to the SLIM dean s office before the final grade change is made.

If a SLIM student s request for a single incomplete grade is approved by the instructor and dean, then the student will be limited to enrolling in six credit hours in the immediately succeeding semester. If a SLIM student requests more than one incomplete grade to be issued at the conclusion of a semester, then an administrative hold will be placed on the student s record to block future enrollment until all incomplete grades are finished and the final grade changes have been submitted by the instructor(s), signed by the SLIM dean, and accepted by the ESU Registrar s Office. Faculty-Initiated Student Withdrawal Procedure Students should be aware that your instructor follows the university s policy of faculty-initiated student withdrawal. It reads as follows: If a student s absences from class or disruptive behavior become detrimental to the student s progress or that of other students in the class, the faculty member shall attempt to contact the student in writing about withdrawing from the class and shall seek the aid of the office of Vice President of Student Affairs to help insure contacting the Student. The Office of the Vice President of Student Affairs shall provide the student information about the existing appeals procedures. Upon receiving a written report from the faculty member, the Vice President of Student Affairs may initiate a student withdrawal from the class. None of the above implies or states that faculty members are required to initiate the student withdrawals for excessive absence. [Policy and Procedures Manual 43.11] Academic Dishonesty At Emporia State University, academic dishonesty is a basis for disciplinary action. Academic dishonesty includes but is not limited to activities such as cheating and plagiarism (presenting as one's own the intellectual or creative accomplishments of another without giving credit to the source or sources.) The faculty member in whose course or under whose tutelage an act of academic dishonesty occurs has the option of failing the student for the academic hours in question and may refer the case to other academic personnel for further action. Emporia State University may impose penalties for academic dishonesty up to and including expulsion from the university. Disabilities Policy Emporia State University will make reasonable accommodations for persons with documented disabilities. Students need to contact the Director of Disability Services and the professor as early in the semester as possible to ensure that classroom and academic accommodations are implemented in a timely fashion. All communication between students, the Office of Disability Services, and the professor will be strictly confidential. Contact information for the Office of Disability Services: Office of Disability Services 211 S Morse Hall Emporia State University 1200 Commercial Street / Box 23 Emporia, KS 66801 Phone : 620/341-6637 TTY: 620/341-6646 Email: disabser@emporia.edu