HCI 440: Introduction to User-Centered Design Winter Instructor Ugochi Acholonu, Ph.D. College of Computing & Digital Media, DePaul University

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Instructor Ugochi Acholonu, Ph.D. College of Computing & Digital Media, DePaul University Office: CDM 515 Email: uacholon@cdm.depaul.edu Skype Username: uacholonu Office Phone: 312-362-5775 Office Hours: Mondays, 3:30pm 5pm CST (or by appointment). Course Information HCI 440 Section 801/810 Class Time: Mondays, 5:45pm 9:00pm CST Campus: Loop, Room: Lewis 1507 Course Homepage: https://d2l.depaul.edu Course Summary This course presents the principles and practices of user-centered interaction design (UCID), which include: user and task analysis; conceptual modeling and design; detailed design; prototyping; and, evaluation. Students apply these UCID principles and practices in a series of team assignments. The course introduces the essential elements of these practices and sets the context for further study of them in other foundation and advanced courses. Learning Objectives By the end of this course, students will be able to: 1. Articulate the fundamental components of the user-centered design process. 2. Use research methodologies (observations, interviews, literature searches) to establish interaction requirements 3. Produce coherent interaction designs that reflect design and usability principles, and also shows an understanding of human cognition. 4. Refine interaction designs by using design and prototype evaluation methods 5. Design and conduct user evaluation studies, and communicate the results in a professional manner. 6. Participate and contribute significantly to a multidisciplinary team Required Texts Interaction Design: Beyond Human-Computer Interaction, Third Edition, Yvonne Rogers, Helen Sharp, & Jennifer Preece. Wiley, 2011, ISBN 978-0-470-66576-3. Note: This text is also available online at the DePaul Libraries Web site, http://library.depaul.edu/ in the Safari database. Campus Connection login is required to access the Safari ebook. Additional reading materials will be provided on D2L Prerequisites None Time Requirement Students should allow for approximately 10-12 hours of work outside of class each week. Team-related assignments may require additional time for meetings and assignment content review. Class Format Class meetings will involve a combination of lectures, discussions, hands-on activities, presentations of projects, and group work (during and outside of class). Success and enjoyment of this class depends on your participation. So I strongly encourage and expect participation and cooperation from each student. I find that students get more from the course if they are willing to collaborate and learn from one another. Winter Quarter 2014 Version 01/05/2014 1

Coursework Components & Evaluation The following section presents the evaluation metrics that will be used to determine your grade. The table highlights what features of your work and participation that I will be grading, and how each component will contribute to your final grade. Following the table, I provide a brief description of the evaluation metrics. Coursework Components Grade Proportion Weekly Participation 5% Individual Assignments 20% Team Assignments 30% Team Participation 10% Midterm 20% Final Exam 15% Total 100% Weekly Participation In-class students: are expected to attend every class session and participate in all class activities. Attendance will be taken. Unexcused absences should not exceed two during the quarter. A third absence will reduce your final grade by one letter grade. Tardiness that exceeds 30 minutes is counted as an absence. Two late arrivals or early departures, or a combination of both, are counted as one absence. Please communicate with me if you must be absent for any reason. Students are individually responsible for material they may have missed due to absence or tardiness. Online students: are expected to view the COL recording of the class within 2-3 days of the in-class meeting. All students: must post at least one substantive comment, relevant to the class topics and activities for the week, to the online participation forum. A substantive comment is one that further explores a topic covered in class or one posted by another student. A thank you or that s interesting does not constitute a substantive comment. Individual Assignments The individual assignment acts as a foundation exercise for the rest of the coursework, particularly the team assignments. Team Assignments These are done as part of a team consisting of 3 or 4 students. Team assignments consist of practical exercises in performing various practices of UCID. All students on each team are expected to contribute equally to every assignment. If a student does not contribute their fair portion to an assignment, that student s grade on the assignment is reduced. At the completion of each assignment, students must complete an online peer review of their teammates. The review is used, if necessary, to adjust a student s grade on an assignment, and is used in determining each student's overall team assignment participation grade component. Midterm The midterm will assess understanding of design patterns and key ideas from the readings. The midterm provides students with the opportunity to test their comprehension of course material. The midterm is available online in D2L for several days, so the student may take the exam at a convenient time. No time extensions are granted for the exam without prior permission. Winter Quarter 2014 Version 01/05/2014 2

Final Exam The comprehensive final exam tests more advanced comprehension of vocabulary, concepts, and application of the practical elements of UCID. Assignment & Grading Policies Assignment Submission Unless otherwise specified, all assignments must be submitted to D2L (https://course.depaul.edu/) and are due by 11:59 PM on the assignment due date. Assignment documents may be submitted in Microsoft Word (.doc or.docx) or Adobe PDF only. No other document format is accepted. Late Assignments A late assignment receives 80% of its on-time grade and should be submitted to D2L. An email must be sent to the instructor with an explanation for the late submission. No assignment is eligible for credit beyond 48 hours after its due date; students are nevertheless encouraged to complete and submit all assignments so that they may be graded. Late assignments are reviewed and graded when time permits. NOTE: If a student does not properly notify the instructor of exceptional circumstances (see Other Course Policies, Exceptional Circumstances, following), the late assignment penalty may be waived only with proper documentation (e.g., doctor's note, employer's note on company letterhead, etc.). Coursework Grade Review Requests Assignment, quiz, or exam grade disputes are expected to be handled in a civil and professional manner. Every effort is made to grade in a fair and consistent manner. Should a disagreement arise about a coursework grade, the student may submit a grade review request in writing to the instructor. The request must be submitted within 48 hours after the assignment grade has been posted. The request must include the student's argument for a different grade evaluation, based on verifiable evidence presented by the student. The instructor handles grade review requests and responds to the student with a review decision as soon as possible. Grading Scale If the final numeric grade is and greater than or equal less than: to: Final Letter Grade - 93 A 93 90 A- 90 87 B+ 87 83 B 83 80 B- 80 77 C+ 77 73 C 73 70 C- 70 67 D+ 67 63 D 63 60 D- 60 - F Incomplete Grades An incomplete grade is given only for an exceptional reason such as a death in the family, a serious illness, etc. Any such reason must be documented. Please note that University guidelines require that you must be earning a passing grade at the time you request an incomplete grade. You should have completed most of the course, with at most one or two major forms of evaluation missing. Any incomplete request must be made at least two weeks before the final, and approved by the Dean of the College of Computing and Digital Media. Any consequences resulting from a poor grade for the course will not be considered as valid reasons for such a request. Winter Quarter 2014 Version 01/05/2014 3

Grade Responsibility Every effort is made to provide the student with the resources and support needed to succeed in the course. Grades are assigned fairly and impartially based on the coursework submitted by the student, without regard to external circumstances such as GPA goals or employer tuition reimbursement minimum grade requirements. It is the student's responsibility to earn his or her final grade. Student Resources and Communication Student Support Support for both in-class and online students is provided through weekly office hours dedicated to the course and through online question-and-answer discussion forums on D2L. Students in the Chicago area may come to the instructor's posted office hours. Online students may call during these posted office hours or contact me through Skype; however, it is recommended that such calls be scheduled in advance in order to ensure a place in the queue. Online discussion forums are available to all students for posting general coursework questions and comments. The instructor makes every effort to respond to postings within 24 hours. However, due to schedule issues, it occasionally may take longer to receive an instructor response. Email should be used only for personal issues or for student-specific coursework questions. Make all questions clear and specific. Note: The instructor does not preview homework assignments. Resources for Students with Disabilities Students who feel they may need an accommodation based on the impact of a disability should contact the instructor privately to discuss their specific needs. All discussions will remain confidential. To ensure that you receive the most appropriate accommodation based on your needs, contact the instructor as early as possible in the quarter (preferably within the first week of class), and make sure that you have contacted either: PLuS Program (for LD, AD/HD) at 773-325-4239 in SAC 220 The Office for Students with Disabilities (for all other disabilities) at 773-325-7290 Student Center 307 Special Circumstances Every effort is made to accommodate students who encounter exceptional personal circumstances during the quarter. Students who experience unanticipated personal, work, health, or family emergencies should notify the instructor by email or phone as soon as possible with a brief explanation of the circumstances and any anticipated impact these might have on coursework. Students who have anticipated exceptional circumstances such as secular or religious holiday observances, medical treatment, or travel should notify the instructor as early as possible of these circumstances and any anticipated impact these might have on coursework. In both unanticipated and anticipated cases, a suitable plan for dealing with the coursework impact is agreed upon by the student and instructor. In some cases, suitable documentation of the exceptional circumstances may be requested by the instructor. In-Class and Online Section Every effort is made to accommodate and be inclusive of online students. Since all quizzes are online, online students do not need to make proctoring arrangements for these. Adequate time is given to complete all assignments; so all students must submit assignments by the same day and time. Communication All correspondence and communication, such as email and phone messages, must include your full name, course number, and section (in-class or online). Further, all communication should follow proper informal business correspondence etiquette. Although it may be informal, it must be civil and professional. Any form of inflammatory or discriminatory language in email, online chat, or discussion forums is considered unacceptable. The instructor makes every effort to deal with such situations by providing constructive feedback and guidance should an incident occur; however, in extreme cases, appropriate administrative action may be mandated by DePaul University policy. The goal of the instructor's communication Winter Quarter 2014 Version 01/05/2014 4

policy is not to stifle debate or to impose a regimen of political correctness, but rather to encourage an open, noninhibiting learning environment. Online Instructor Evaluation Evaluations are a way for students to provide valuable feedback regarding their instructor and the course. Detailed feedback will enable the instructor to continuously tailor teaching methods and course content to meet the learning goals of the course and the academic needs of the students. They are a requirement of the course and are key to continue to provide you with the highest quality of teaching. The evaluations are anonymous; the instructor and administration do not track who entered what responses. A program is used to check if the student completed the evaluations, but the evaluation is completely separate from the student s identity. Since 100% participation is our goal, students are sent periodic reminders over two weeks. Students do not receive reminders once they complete the evaluation. Academic Policies & Expectations Guidelines for Class Behavior Take an active role in class discussions and activities. Be on time. Be a respectful participant by keeping phones in silent mode. Please do not use laptops or other electronic devices during the class. They detract from participation in the class and are distracting to other students. Academic Integrity Policy This course will be subject to the faculty council rules on the Academic Integrity Policy. Cheating includes plagiarism, fraud, and other forms of academic dishonesty. University guidelines on academic integrity and plagiarism can be found at http://academicintegrity.depaul.edu. Plagiarism The university and school policy on plagiarism can be summarized as follows: Students in this course, as well as all other courses in which independent research or writing play a vital part in the course requirements, should be aware of the strong sanctions that can be imposed against someone guilty of plagiarism. If proven, a charge of plagiarism could result in an automatic F in the course and possible expulsion. The strongest of sanctions will be imposed on anyone who submits as his/her own work a report, examination paper, computer file, lab report, or other assignment, which has been prepared by someone else. If you have any questions or doubts about what plagiarism entails or how to properly acknowledge source materials, be sure to consult the instructor. Assignments submitted to D2L will be electronically checked for plagiarism (using specialized software built in to D2L). Changes to Syllabus This syllabus is subject to change as necessary during the quarter. If changes are made, they will be thoroughly addressed during class. Winter Quarter 2014 Version 01/05/2014 5