Services and support for new international students

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UNIVERSITY OF WATERLOO» UWATERLOO.CA» INTERNATIONAL STUDENT EXPERIENCE Services and support for new international students International Student Experience

we want you to have a great International Student Experience The goal of the International Student Experience team is to make your stay at Waterloo enjoyable and successful. We offer a range of services and programs for international undergraduate and graduate students and their families. READ THE DESTINATION WATERLOO HANDBOOK TO HELP YOU PREPARE FOR YOUR TRAVEL TO CANADA. www.uwaterloo.ca/ international-students/ new-students Visit our website to learn more about the services we provide, or better yet, visit us in the Student Success Office. We would like to be among the first to welcome you to the University of Waterloo. REQUIRED DOCUMENTS Before you are permitted entry into Canada, you must present certain documents to immigration officials. Make sure you bring these documents with you, as you may not be admitted to Canada without them. For more information about what documents you may require, visit the Citizenship and Immigration Canada website: www.cic.gc.ca. STUDY PERMIT A Study Permit is a document that gives you permission to study at a Canadian educational institution. All international students studying in Canada must have a valid Study Permit, except in cases where the duration of the program of study is 6 months or less. You must apply for your Study Permit from a Canadian embassy, consulate or high commission outside of Canada, unless you are a citizen of United States, Greenland, or Saint-Pierre-et-Miquelon. If you are from one of these places, you may apply at a Canadian port of entry. Gathering your documentation To apply for a Study Permit, you will need:» A valid passport from your government. It is advisable to get a passport that is valid for the entire duration of your study in Canada.» Your official Letter of Acceptance from the University of Waterloo.» Evidence of adequate funds. You must provide proof that you have enough money to cover your tuition and living expenses for you, and your dependants if family members are travelling with you. Acceptable forms of proof can include a letter from your bank or a bank statement; a Letter of Acceptance from the University of Waterloo stating that you are receiving a research/teaching assistantship, research studentship, scholarship/award; an official letter from an external funding agency.

TEMPORARY RESIDENT VISA (TRV) Citizens of certain countries require a Temporary Resident Visa (TRV) to enter Canada. A TRV gives you permission to enter Canada for a specified period of time. When you are issued a TRV, Canadian immigration officials will place a counterfoil in your passport for presentation at a Canadian port of entry. Not all students require a TRV; however, if you need a TRV to enter Canada, you will need a valid TRV to re-enter Canada if you visit any country other than the United States during your stay in Canada. Documentation to bring If you have any of these documents, you should bring them with you to Canada:» Photo identification, Official academic transcripts, English Language Test Score, Marriage certificate, International Driver s Permit/Updated driver s license of your country You may also need:» A letter from your sponsor. If your trip to Canada and studies at the University of Waterloo are being sponsored by someone, Immigration Canada will need to see a letter of evidence.» A letter of reference. You may need a reference letter from a dependable person in your community for entry into Canada. The Canadian embassy, high commission, or consulate in your country will be able to give you more information on this.» Medical clearance. You may be required to obtain medical clearance from a doctor designated by the Canadian embassy, high commission, or consulate in your home country. Applying for the Study Permit Once you have obtained these documents, you can apply for a Study Permit at the nearest Canadian embassy, high commission, or consulate. If your country does not have a Canadian representative please visit the Citizenship and Immigration Canada website for details about where to send your application. Extending your Study Permit If you already have a Study Permit make sure it is valid to study at a post-secondary institution. If you are entering University after completing your studies at a Canadian high school you must apply for another Study Permit. You cannot begin your studies until you have a valid document. You can extend your Study Permit to complete your post-secondary studies at the University of Waterloo by Applying to Change Conditions or Extend Your Stay in Canada. The Case Processing Centre (CPC) in Vegreville, Alberta processes applications for international students in Canada. YOUR AVAILABLE FUNDS One of the most important things you must do before you depart is make sure that you will have enough money to cover all of your expenses during your stay in Canada. Whether you are an undergraduate or graduate student, you should expect to spend from $30,000 $40,000 in Canadian currency per year. If you are bringing your family with you, allow an additional $5,000 per person per year. Estimate a 5 per cent increase for each additional year you study in Canada to cover tuition fees and living expenses. MONEY TRANSFERS Changes in currency regulations and fluctuating exchange rates have created serious problems for international students who are dependent on money from home. We strongly recommend that you transfer the funds you will need during your stay to a Canadian financial institution when you open a bank account in Canada. You can then arrange for the bank in your home country to transfer funds to your bank account in Canada. The transfer of funds can take several weeks or more, and Canadian financial institutions often place a hold on transferred funds from overseas for up to 6 weeks. Be sure you have $2,000 $3,000 available to cover living expenses for your first 2 months in Canada.

UNIVERSITY HEALTH INSURANCE PLAN (UHIP) As an international student at the University of Waterloo, you are required to have medical coverage under UHIP, the University Health Insurance Plan. This is a basic health plan which includes coverage for doctor appointments, hospital, blood tests, etc. More information about UHIP is available at www.uhip.ca. Enrolling in UHIP All international students showing fees arranged on Quest will be automatically enrolled into the UHIP plan. Enrollment of dependents (spouse, children) is compulsory and must be done within 30 days of their arrival in Canada to avoid a $500 penalty charge. Present original passports for each of your dependents to the Student Accounts Office, Room 1110, Needles Hall at the time of enrollment. Accessing your UHIP card Once you are fees arranged, an email will be sent to your University of Waterloo email address on Quest with instructions on how to download your UHIP card from the Sun Life website. Paying for UHIP premiums UHIP is an annual premium which is charged to the student account over the course of the year to provide continuous health coverage. As a University of Waterloo student, you are required to maintain continuous UHIP coverage for the duration of your academic career even during an inactive term or if you leave Canada for 1 term. Getting exempted from UHIP If you are a member of one of the pre-approved plans listed on the UHIP website under the heading, Can I be exempted?, you must submit proof of this coverage to the Student Accounts Office, Room 1110, Needles Hall in order to have the UHIP charge removed from your account. If you have health care coverage in a plan other than those on UHIP s list of approved and non-approved plans, you must apply directly to Sun Life for exemption. Until your application for exemption from UHIP is approved, you must be enrolled in UHIP. You will be refunded any UHIP premiums you have paid, minus any claims you have made against the plan. Travel insurance plans are not considered for exemption. Details on how to apply for exemption and the Certification for UHIP Exemption Form are available on the UHIP website under the heading Can I be exempted? or in the Student Accounts Office. The exemption process should be undertaken within 30 days of the beginning of the term. FEDERATION OF STUDENTS AND GRADUATE STUDENT ASSOCIATION HEALTH AND DENTAL PLAN As a registered full-time student at the University of Waterloo, you are covered under the FEDS/GSA Health and Dental Plan. The student plan is supplementary to UHIP coverage, and covers medical services that the UHIP plan does not, including:» some of the costs for many prescription drugs and vaccinations» ambulance service» out-of-province and out-of-country emergency medical expenses» certain types of medical appliances, such as crutches and casts» the services of health practitioners such as psychologists, chiropractors, massage therapists, physiotherapists» dental care» vision care For more information on the FEDS/GSA Health and Dental Plan, call 1-866-369-8794 or visit the website www.ihaveaplan.ca. Paying your premiums As a University of Waterloo student, you will automatically be charged the premiums for the UHIP and FEDS/GSA Health and Dental Plan on your financial account. Applying for exemption from FEDS/GSA Health and Dental Plan You can apply for an exemption from FEDS/GSA Health and Dental Plan if you have comparable coverage under another health plan. Arranging coverage for your dependants If you have dependants, you will probably want to enrol them in the FEDS/GSA Health and Dental Plan. Go to the Health and Dental Office in the Student Life Centre to enrol your dependants and pick up your Pay-Direct Card for prescription drugs.

ARRIVAL AT PEARSON AIRPORT Most international students arrive at the Lester B. Pearson International Airport in Toronto. TEMPORARY ACCOMMODATION When you first arrive in Waterloo, you may need a place to stay until your permanent accommodations are available. If you need temporary accommodation, it is best to make arrangements in advance of your arrival. There are a number of places to stay on and near campus. On-campus temporary accommodations are available from May to mid-august. Temporary places to stay on campus St. Jerome s University www.sju.ca St. Paul s University College www.stpaulscollege.ca Renison University College www.renison.uwaterloo.ca Conrad Grebel University College http://grebel.uwaterloo.ca Ron Eydt Village www.conferences.uwaterloo.ca Temporary places to stay off campus Destination Inn 547 King Street North, Waterloo www.destinationinn.com Waterloo Inn 475 King Street North, Waterloo www.waterlooinn.com Comfort Inn 190 Weber Street North, Waterloo www.choicehotels.ca Waterloo Region Bed & Breakfast Association www.bbcanada.com/associations/wrbba Going through Canadian Immigration When you arrive, make sure that you go directly to Canadian Immigration where an officer will issue you a Study Permit. Have your documents ready so officials can review them. Canadian Immigration officials will want to see:» Your passport» A Temporary Resident Visa, if required» Letter of Introduction from a Canadian consulate, embassy, or high commission for a Study Permit» Evidence of sufficient funds to study in Canada» Letter of Acceptance from the University of Waterloo Getting help at the airport reception desk If you need help, the airport reception desk has an emergency number for you to call. Visiting the Foreign Exchange Counter If you are arriving late at night the Foreign Exchange Counter may be closed. You may want to consider bringing some Canadian currency with you. Arranging transportation to Waterloo If you have not already done so, you will need to make arrangements to get to Waterloo from the airport, a distance of 105 kilometres, approximately 90 minutes by car. Using the Airways Transit Airporter Airways Transit (www.airwaystransit.com) runs a door-todoor Airport Service at the Pearson Airport that will bring you to Waterloo. You must make reservations in advance by contacting Airways Transit before you leave your country. It is important to note that you cannot bring more luggage with you than allowed on the plane, and you must reserve ahead if you plan to bring large items with you. Airways Transit also runs an Airporter Bus Service between the Pearson Airport and the University of Waterloo. This service will deliver you to the Student Life Centre on the Waterloo campus. If you travel at one of the regularly scheduled times, with the exception of Saturdays and holidays, you will receive a discounted price. Using our airport bus pick-up The International Student Experience team would like to welcome you at Pearson International Airport (Toronto, Ontario). We will pick you up at the airport and take you by bus to the University of Waterloo on August 31 and September 1, 2013. Further information will be provided to you via email. Resurrection College www.resurrectioncollege.ca

we re here to help CONTACT US INTERNATIONAL STUDENT EXPERIENCE Student Success Office South Campus Hall, Room 217 519-888-4567, ext. 84410 University of Waterloo 200 University Avenue West Waterloo, Ontario, Canada N2L 3G1 ise@uwaterloo.ca www.uwaterloo.ca/international-students C907868