OVER 12 YEARS OF EMBEDDING INTERNATIONALISATION: SOME LESSONS LEARNED

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OVER 12 YEARS OF EMBEDDING INTERNATIONALISATION: SOME LESSONS LEARNED Markus Laitinen, Head International Affairs, University of Helsinki 9.6.2016, Workshop for HRK delegation

TO EMBED: TO PLACE OR SET SOMETHING FIRMLY IN SOMETHING ELSE

QUIZ Let s say you, as a rector/vice-rector get a letter or email on the International of X. Is your first instinct to: A) Forward it to your international office? B) Forward it to the office of X? C) Deal with it yourself?

SELECT UH ESSENTIALS Long history Relatively large Research focused Several national responsibilities Legally bilingual, de facto trilingual Faculties have been relatively independent, also in terms of administration All the fields of study not in the mainstream of internationalisation Central International Office came into being in the late 1980s Was revamped ~5-6 times before being dissolved in 2003

HISTORY AND ESSENTIALS OF EMBEDDING INTERNATIONALISATION International Office disappears 2003 By-product of an admin reform Classic IRO essentials disseminated Hiring of key internationalisation experts 2005-2007 International Staff Services established 2007 Mobility management IT system 2007 Trilingual Admissions Services 2008 Unified Student Services 2008 No International Office No International Strategy No International Committee Yes, Vice-Rector for Internationalisation Yes, International Advisory Board

FIRST THINGS FIRST Lesson #1: It is all about people Not about ideas, ideals, organograms etc.

TIME & EMBEDDING Lesson #2: Explicit or implicit decision is needed at start Lesson #3: Organic works better than enforced, but slower Lesson #4: It happens in stages Utilisation of opportunities vital Lesson #5: After twelve years, the end of the beginning is in sight It might never be over

DIFFERENT IN DIFFERENT PARTS Lesson #6: Central Admin is easier than Faculties Lesson #7: Faculties are easier than departments Lesson #8: Departments are easier than (some) academics

SUCCESS FACTORS OF EMBEDDING INTERNATIONALISATION Lesson #9: Embedded Invisible or no experts Lesson #10: Co-ordination pays dividend Joint activities Office meetings Shared budgets Someone with oversight needed Lesson #11: There are risks Leadership changes Changes in key positions Units becoming self-sufficient over time and no longer in need of co-ordination Lesson #12: (Continued) Leadership commitment and support is needed

EMBEDDING & COMMUNICATION Lesson #13: Do not advertise this to your partners Lesson #14: Make sure services (and people) are still relatively easy to locate Lesson #15 Make sure various services are linked and aware of each other Avoid the: Not my business -response Lesson #16 Be prepared to make compilation documents and other materials Lesson #17 Language plays a role

BENEFITS OF EMBEDDING INTERNATIONALISATION Ability to increase manpower towards internationalisation without needing to hire new staff Internationalisation becomes less of an end and more a means Internationalisation coupled with the actual substance Benefits for both Coupling of internationalisation with the institutional mission

CASE UH INTERNATIONAL STAFF EXCHANGE WEEK A week-long administrative visitors programme In operation since 2009 Centrally facilitated, relatively easy for units to engage in Initially excluded international officers Enables the internationalisation of administrative units Materials, describing ones work Oversubscribed Thematic weeks as spin-offs Library, HR, Academic Affairs

CHALLENGES AND NEXT STEPS UH cutbacks and reorganisation of the whole of administration Several former internationalisation experts laid off New teams formed, teams and individuals with new areas of responsibilities Old structures and working methods will need to be replaced Yet, internationalisation is every more important and critical to UH mission and vision Internationalisation is also increasingly more complex and competitive Without mainstreaming/embedding the challenge would be even bigger