ROBERT M. FULLER The University of Tennessee College of Business Administration Department of Accounting and Information Management 623 Stokely Management Center Knoxville, Tennessee 37996 Tel: (865) 974-1749 Fax: (865) 974-4631 Email: rmfuller@utk.edu EDUCATION Ph.D. Indiana University, Kelley School of Business, June 2003 Major: Management Information Systems Minor: Organizational Behavior M.B.A Middle Tennessee State University, Murfreesboro, TN, 1995 Major: Operations Management B.S.B.A. Tennessee Technological University, Cookeville, TN, 1989 Major: Finance ACADEMIC AND PROFESSIONAL EXPERIENCE 2006-Present College of Business Administration, The University of Tennessee, Knoxville, TN Assistant Professor 2003-2006, College of Business Administration, University of South Florida, Tampa, FL Assistant Professor 1999-2003, Kelley School of Business, Indiana University, Bloomington, IN Associate Instructor 2001-2003, MIS Quarterly Executive, Bloomington, IN Managing Editor 1998-1999, Austin Peay State University, Clarksville, TN Associate Instructor o Developed new course (MIS1200) to meet the needs of entering students already having basic computer competence 1997-1998, Middle Tennessee State University, Murfreesboro, TN Adjunct Instructor Robert M. Fuller 1
1996-1998, IBM Corporation, Nashville, TN Server Systems Specialist o Responsible for marketing AS/400, RISC System/6000 and Netfinity servers to IBM strategic accounts o Supported and educated IBM business partners on IBM server strategy and products 1994-1996, American General Life and Accident, Nashville, TN Senior Systems Control Specialist o Reengineered sales training, marketing and sales information systems o Developed electronic file management system and implementation plan o Identified system and developed implementation plan for integrated IS time management and chargeback system 1990-1994, The Everest Group, Nashville, TN, Huntsville, AL Account Executive o Responsible for representing IBM and IBM systems to IBM installed and competitively installed businesses, design and sale of information systems RESEARCH Published Papers The Effects of Data Model Representation Method on Task Performance, with B. Schafer and U. Murthy, forthcoming in Information and Management. Media Synchronicity and Media Choice: Choosing Media for Performance, with A. Dennis and J. Valacich, forthcoming in Evolving Perspectives on Media Choice: A Theoretical and Empirical Overview. Requirements Elicitation Techniques as Communication Channels: A Framework to Widen the Window of Understanding, with C. Davis, Information Systems Analysis and Design: Foundations, Methods, and Practices, 2009. Does Fit Matter? The Impact of Task-Technology Fit on Team Performance for Repeated Tasks with A. Dennis, Information Systems Research (20:1), 2009, pp. 2-17. Unintended Consequences of Monitoring on Instant Messaging, with C. Holton, IEEE Transactions on Professional Communications (51:4), 2008, pp. 381-395. Media, Tasks, and Communication Processes: A Theory of Media Synchronicity, with A. Dennis and J. Valacich, MIS Quarterly (32:3), 2008, pp. 575-600. Awarded MIS Quarterly Best Paper for 2008. "Doing More with More Information: Changing Healthcare Planning with OLAP Tools," with M. Tremblay, D. Berndt and J. Studnicki, Decision Support Systems (43:4), 2007, pp. 1305-1320. Robert M. Fuller 2
Communication Challenges in Requirements Elicitation and the Use of the Repertory Grid Technique, with C. Davis, M. Tremblay, and D. Berndt, Journal of Computer Information Systems (46:5), 2006, pp. 78-86. E-Learning and Individual Characteristics: The Role of Computer Anxiety and Communication Apprehension, with S. Brown and C. Vician, Journal of Computer Information Systems (46:4), 2006, pp. 103-115. Who s Afraid of the Virtual World? Anxiety and Computer-Mediated Communication, with S. Brown and C. Vician, in Journal of the Association for Information Systems, March, 2004. Corporate Downsizing: What Managers Can Do to Lessen the Negative Effects of Layoffs, with T. Tang in S.A.M. Advanced Management Journal (60:4), 1995, pp. 12-20. Papers Under Review Decision Making Bias and Decision Support Systems: A Review and Framework for Research, with R. Pennington and A.Hollander, under review at Journal of Information Systems. The Use of RepGrids to Enhance Requirements Elicitation, with C. Davis, M. Tremblay, and D.Berndt, under review at Communications of the ACM. A Test of Teaching Data Modeling with a Structured Columnar Pattern on Student Perception and Task Performance, with B. Schafer and U. Murthy under review at AIS Educator Journal. Conference Presentations The Overreliance on Analyst Experience in the Selection of Requirements Elicitation Techniques with C. Davis, Americas Conference on Information Systems, Toronto, Canada, 2008. A Test of Modeling with a Structured Columnar Pattern on Student Perception and Task with B. Schafer and U. Murthy, AIS Educator Conference, Fort Collins, Colorado, 2008. The Impact of Electronic Monitoring on Hazard Communications, with C. Holton, HICSS-39, Hawaii, 2006. The Effects of Data Model Representation Method on Task Performance: An Experimental Investigation, with B. Schafer and U. Murthy, American Accounting Association - IS Section Midyear Meeting, Scottsdale, Arizona, 2006. Does Fit Matter? The Impact of Fit on Collaboration Technology Effectiveness over Time, with A. Dennis, HICSS-37, Hawaii, 2004. Robert M. Fuller 3
In Search of the Missing Link: Integrating User Acceptance Research into Systems Development Methodologies, with V. Khatri and V. Ramesh, Miami Symposium on Systems Development, Miami, FL, 2003. Does Fit Really Matter? A Longitudinal Assessment of the Impact of Task-Technology Fit on Team Performance in Routine Tasks, ICIS Doctoral Consortium, Barcelona, Spain, 2002. Synchronous Vs. Asynchronous Media: Is Instant Messaging That Different? Americas Conference on Information Systems, Boston, MA, 2001. The Effects of Perceived Entrepreneurial Ability on Task Persistence, with E. Gatewood, J. Powers, and K. Shaver. Frontiers for Entrepreneurial Research 2000: Proceedings of the 20th Annual Entrepreneurship Research Conference, Babson Park, MA, 2000. Research in Progress Longitudinal Effects of Computer-Mediated Communication Anxiety on Interaction and Performance in Virtual Teams, with C. Vician and S. Brown, final edits. Target journal: Information Systems Research. Impression Formation and Email Style: Longitudinal Impacts with S. Brown and S.Thatcher, data collection phase. Target journal: Organization Science. Analyst Experience and the Selection of Requirements Elicitation Technique, with C.Davis, rewriting for journal submission. Target journal: Journal of Management Information Systems. Impression Formation via Email with S. Brown and S.Thatcher, data analysis phase. Target journal: Journal of Applied Psychology. Deviant Behavior in Virtual Organizations with L.Presser and C.Cummings, proposal submitted to NSF. A Meta-Examination of Auditor Development and Decision Support System Usage, with A. Hollander and R. Pennington, research collection phase. Target journal: MIS Quarterly. Task-Technology Fit on Routine Decision Making: Adaptations and Appropriations, with A. Dennis, data analysis phase. Analysis of Decision-Making with Regards to Uncertain Tax Positions, with R.McCarty and L.Davis, pilot complete, data collection phase. Investor Perceptions of Audit Fee Disclosures with C.Reid, A.Beck, and L.Muriel, pilot complete, data collection phase. Malleability and Appropriation in Group Support Systems data analysis phase. Searching for the Right Answer: The Paradox of Decision Support Systems and Effort Robert M. Fuller 4
Maximization, with M. Tremblay, research design phase. TEACHING Courses Taught at The University of Tennessee Graduate: o AC 612, Ph.D. Seminar on Behavioral Research Methods Undergraduate: o IM 341, Business Process Analysis o IM 342, Database Design and Administration Courses Taught at University of South Florida Graduate: o ISM 7912, Ph.D. Seminar on Behavioral IS Research (KM and GDSS topic areas) o ISM 6217, Database Administration Undergraduate: o ISM 4212, Database Design and Administration Courses Taught at Indiana University Undergraduate: o S305, Business Telecommunications o S302, Management Information Systems Other Courses Taught o MIS1100, Introduction to Computers, Austin Peay State University o MIS4100, Management Information Systems, Austin Peay State University o MGT301, Introduction to Management, Middle Tennessee State University o MKT301, Introduction to Marketing, Middle Tennessee State University PROFESSIONAL AND ACADEMIC SERVICE Memberships Association for Information Systems Academy of Management Academic Service Associate Editor, Academy of Management, Organizational Communication and Information Systems Division, 2008-2009 Associate Editor, International Conference on Information Systems, Social and Behavioral Aspects of Information Systems Track, 2007 Ad hoc reviewer for: o MIS Quarterly Robert M. Fuller 5
o Information Systems Research o Management Science o Organization Science o Journal of Management Information Systems o Journal of Information Systems o IEEE Transactions on Professional Communication o IEEE Transactions on Engineering Management o International Conference on Information Systems (ICIS) o Hawaii International Conference on Systems Science (HICSS) o Academy of Management, Organization Communication and Information Systems Division (OCIS) o Diffusion Interest Group in Information Technology (DIGIT) o ACM International Conference on Supporting Group Work Conference Discussant: o American Accounting Association, Information Systems Mid-year Meeting, 2009 o Academy of Management, Organizational Communication and Information Systems Track, 2008 o International Conference on Information Systems, Social and Behavioral Aspects of Information Systems Track, 2007 Other Development: PriceWaterhouseCoopers, PwC University, Princeton, NJ, 2008 Ernst and Young, Learning and Networking Program, Atlanta, GA 2007 University Service Dean s Faculty Advisory Council, 2007-2009 UT Chancellor s Scholarship Selection Committee 2007-2008 Department of AIM, Ph.D. Committee 2007-2008 USF College of Business Administration Library Committee, 2005-2006 Information Systems and Decision Sciences Department Committee A, 2004 AMCIS 2003 Doctoral Consortium Facilitator, Knowledge Management Research Area Kelley School of Business Doctoral Student Association, President, 2001-2002 MIS Research Workshop Series, Coordinator, 2001-2002 Doctoral Computing Committee 1999-2000 Ph.D. Dissertation Committees Carolyn Holton, Member, The Impact of Computer-mediated Communication Systems Monitoring in Organizational Communications Content, Dissertation defended 4/2008. Tim Klaus, Member, Rethinking User Acceptance: An Examination of User Resistance in Mandatory Adoption of Enterprise Systems, Dissertation defended 12/2005. Undergraduate Honors Projects Bryant Coker, Success and Sustainment of Virtual Communities Megan Bethmann, Technical guidance on database application development project Robert M. Fuller 6
AWARDS MIS Quarterly Best Research Paper for 2008, Media, Tasks, and Communication Processes: A Theory of Media Synchronicity Dixon Hughes, PLLC, Academic Promise Award, 2008 College of Business, Reagan Scholar Designation, 2008 College of Business, Keally Outstanding Teacher Award Finalist, 2008, 2009 Beta Alpha Psi, Excellence in Teaching Award, 2007 Hewlett-Packard, Technology for Teaching Initiative, $69,000 grant, 2006 Robert M. Fuller 7