UoS - College of Business Administration. Master of Business Administration (MBA)

UoS - College of Business Administration Master of Business Administration (MBA) Introduction The College of Business Administration (CoBA) at the University of Sharjah (UoS) has grown rapidly over the last few years, since its inception in 1997. The College currently offers four bachelor degree programs in Accounting, Finance, Management, and Management Information Systems. Prior to the launch of our new program (MBA), the only available postgraduate program was the Executive MBA program for full time executives, although,, a strategic gap remained in the spectrum of program ranges. The new MBA program incorporates two unique features. First, it gives students the opportunity to complete a general MBA either by coursework only or coursework plus a thesis. In the first option, the MBA can be completed with 12 courses (36 credit hours) In the second option, students will complete 10 courses plus a project-thesis, which is equivalent to 6 credit hours. An MBA with a thesis option will facilitate the pursuance of a Doctoral degree after completing the program. The second feature of the program provides the students the opportunity to specialize in one of the two concentrations: the Islamic Finance concentration or the Healthcare Management concentration. 1

Admission Requirements for the MBA Program 1. Applicants must hold a Bachelor s degree from a recognized university with a GPA of 3.0 or above. Applicants with a GPA of less than 3.0 might be admitted conditionally. 2. Applicants with an undergraduate degree in disciplines other than Business Administration may be admitted conditionally. They may be required to take some remedial courses. The passing grade for the remedial courses is B. 3. Applicants with two or more years of work experience are preferred. 4. Applicants are required to demonstrate English language proficiency by obtaining a minimum of 550 on the Institutional TOEFL or CBT, or 6 on the academic IELTS. Aims and Mission of the Program The main objective of the program is to prepare graduates for managerial careers by developing their theoretical and conceptual knowledge of business and management and thereby allowing them to cultivate their interpersonal and professional skills. Program Goals a..equip students with advanced concepts and theories in core business areas and their practical applications b. Provide students with advanced skills needed to function effectively in multiple business settings c. Offer students the opportunity to explore and manage real-life business problems in depth 2

d. Enhance students appreciation of ethical and human values in light of business administration activities and applications e. Establish students ability to peruse new knowledge necessary to succeed in a dynamic and local international business environment Alignment of Program Goals/Outcomes with QFEmirates Strands A. General Business Administration Program Goals Program Learning Outcomes General Business Admin. QF Emirates Strand a. Equip students with advanced concepts and theories in core business areas and their practical applications b. Provide students with advanced skills needed to function effectively in multiple business settings c. Offer students the opportunity to explore and manage real-life business problems in depth d. Enhance students appreciation of ethical and human values in light of business administration activities and applications e. Establish students ability to peruse new knowledge necessary to succeed in a dynamic and local international business environment 1. Integrate specialized and self-directed knowledge in business administration with modern and real-life applications. 2. Demonstrate advanced research methodologies to develop new knowledge and reach informed conclusions using contemporary scientific literature and tools. 3. Apply developed communication and IT skills to convey direct and indirect forms of interaction in the business administration profession. 4. Apply problem solving tools to analyze and assess work-place issues in the search for optimal business solutions. 5. Assess and lead innovative operations in business administration individually and in a team-based set up. 6. Explain the role of human values in business leadership 7. Develop and execute action plans to manage complex ethical challenges they have identified 8. Build on acquired knowledge and skills to achieve continuous learning and contribute to local and international advancement in his profession. knowledge skills role in context, autonomy & responsibility autonomy & responsibility, self development self development 3

B. Islamic Finance Program Goals Outcomes Islamic Banking Concentration QF Emirates Strand a. Equip students with advanced concepts and theories in core business areas and their practical applications b. Provide students with advanced skills needed to function effectively in multiple business settings c. Offer students the opportunity to explore and manage real-life business problems in depth d. Enhance students appreciation of ethical and human values in light of business administration activities and applications e. Establish students ability to peruse new knowledge necessary to succeed in a dynamic and local international business environment 1. Integrate specialized and self-directed knowledge in Islamic Finance with modern and real-life applications. 2. Demonstrate advanced research methodologies to develop new knowledge and reach informed conclusions using contemporary scientific literature and tools. 3. Apply developed communication and IT skills to convey direct and indirect forms of interaction in the Islamic Finance profession. 4. Apply problem solving tools to analyze and assess work-place issues in the search for optimal business solutions. 5. Assess and lead innovative operations in Islamic Finance individually and in a team-based set up. 6. Explain the role of human values in business leadership 7. Develop and execute action plans to manage complex ethical challenges they have identified 8. Build on acquired knowledge and skills to achieve continuous learning and contribute to local and international advancement in his profession. knowledge skills role in context, autonomy & responsibility autonomy & responsibility, self development self development 4

C. Healthcare Management Program Goals Outcomes Healthcare Management Concentration QF Emirates Strand a. Equip students with advanced concepts and theories in core business areas and their practical applications b. Provide students with advanced skills needed to function effectively in multiple business settings c. Offer students the opportunity to explore and manage real-life business problems in depth d. Enhance students appreciation of ethical and human values in light of business administration activities and applications e. Establish students ability to peruse new knowledge necessary to succeed in a dynamic and local international business environment 1. Integrate specialized and self-directed knowledge in healthcare management with modern and real-life applications. 2. Demonstrate advanced research methodologies to develop new knowledge and reach informed conclusions using contemporary scientific literature and tools. 3. Apply developed communication and IT skills to convey direct and indirect forms of interaction in the healthcare management profession. 4. Apply problem solving tools to analyze and assess work-place issues in the search for optimal business solutions. 5. Assess and lead innovative operations in healthcare management individually and in a team-based set up. 6. Explain the role of human values in business leadership 7. Develop and execute action plans to manage complex ethical challenges they have identified 8. Build on acquired knowledge and skills to achieve continuous learning and contribute to local and international advancement in his profession. knowledge skills role in context, autonomy & responsibility autonomy & responsibility, self-development self-development 5

Program Structure The required hours to graduate are divided across remedial courses for non-business background, compulsory courses and elective courses. The following tables indicate the program structure. Remedial Courses* Course No. Course Title Cr. Hrs. Prerequisites 0703010 Essentials of Financial Accounting 3 None 0307552 Managerial Economics 3 None 0307580 Fundamentals of Finance 3 None 0307520 Essentials of Management 3 None 0307540 Essentials of Marketing 3 None 0307530 Fundamentals of Business Information and Logistics Systems 3 None 0307551 Introduction to Math & Statistics for Business 3 None *Remedial course(s) are taken by non-business graduates to prepare them to be enrolled in the MBA program. Note: Remedial courses are not part of the MBA curriculum. MBA-General MBA general courses (36 credit hours) consisting of the following: (i)- (ii)- 21 credit hours of compulsory courses. 15 credit hours of elective courses or one elective course+ Project 6

i. Compulsory MBA Program courses(21 credit hours). Course No. Course Title Cr. Hrs. Prerequisites 0703011 Accounting for Managerial Decisions 3 0307522 Managing Operations 3 0307541 Marketing Management 3 0307581 Applied Corporate Finance 3 0307521 Leadership and Organization Behavior 3 0307524 Managing Strategy 3 Senior Standing 0307525 Research Methods and Statistics 3 ii. MBA Program electives (15credit hours). Each student of MBA program must successfully complete 15 credit hours from the following list. These 15 credit hours can be either 5 courses or 3 courses and a thesis.: Course No. Course Title Cr. Hrs. Prerequisites 0307532 IT for Decision Makers 3 0307542 Consumer Behavior 3 0307513 Financial Reporting and Regulations 3 0307522 Managing People in Organizations 3 0307523 International Management 3 7

0307526 Managerial Decision Making 3 0307527 Leading for Accountability 3 0307528 Research Project 6 0307530 Project Management 3 0307582 Global Financial Management 3 Note: Students have the option to take five courses or three course + Project which is equivalent to 6 credit hours. MBA Concentrations Students have the option to take MBA General or MBA Concentration. The following is a list of two concentrations that will be offered. MBA Concentration program courses (36 credit hours) consisting of the following: (i)- 21 credit hours of compulsory MBA program courses. (ii) 15 credit hour of concentration courses consisting of the following: 9 credit hours of compulsory concentration courses 6 credit hours of elective concentration courses or Project 8

1. Islamic Finance Concentration i.9 credit hours of compulsory Islamic Finance Concentration courses :: Course No. Course Title Cr. Hrs. Prerequisites 0307583 Islamic Economics 3 0307584 Islamic Banking 3 0307585 Islamic Asset and Fund Management 3 ii.6 credit hours of Islamic Finance Concentration Elective courses from the following or Project: Course No. Course Title Cr. Hrs. Prerequisites 0307528 Research Project 6 0307582 Global Financial Management 3 0307586 Risk Management of Islamic Financial Institutions 3 0307584 0307587 Islamic Insurance(Takaful) 3 0307588 Current Issues in Islamic Finance 3 0307589 Accounting for Islamic Financial Institutions 3 Note: Students have the option to take two courses or a Project, which is equivalent to 6 credit hours 9

2.Health Care Management Concentration i.9 credit hours of compulsory Health Care Management Concentration courses : Course No. Course Title Cr. Hrs. Prerequisites 0307590 Heath Care Policy and Management 3 0307591 Quality and Excellence in Health Care 3 0307596 Health Care Economics 3 ii.6 credit hours of Health Care Management Concentration Elective courses from the following or Project: Course No. Course Title Cr. Hrs. Prerequisites 0307528 Research Project 6 0307592 Health Care Information Systems 3 0307593 Human Recourses Management in Health Care Services 3 0307594 Legal and Ethical Issues in Health Care Professions 3 0307590 0307595 Health Care Costing and Accountability Systems 3 Note : Students have the option to take two courses or a Project, which is equivalent to 6 credit hours 10

Recommended Study Plan First Semester Course No. Course Title Type Cr. Hrs 0303011 Accounting for Managerial Decisions Compulsory 3 0307541 Marketing Management Compulsory 3 0307522 Managing Operations Compulsory 3 Elective Program Elective 3 Second Semester Course No. Course Title Type Cr. Hrs 0307581 Applied Corporate Finance Compulsory 3 0307525 Research Methods and Statistics Compulsory 3 0307521 Leadership and Organization Behavior Compulsory 3 Elective Program Elective 3 11

Third Semester Course No. Course Title Type Cr. Hrs Elective Program Elective 3 Elective Program Elective 3 Elective Program Elective 3 0307524 Managing Strategy Compulsory 3 MBA Islamic Finance Concentration: Recommended study plan First Semester Course No. Course Title Type Cr. Hrs 0303011 Accounting for Managerial Decisions Compulsory 3 0307541 Marketing Management Compulsory 3 0307522 Managing Operations Compulsory 3 0307583 Islamic Economics Compulsory 3 Second Semester Course No. Course Title Type Cr. Hrs 0307581 Applied Corporate Finance Compulsory 3 0307525 Research Methods and Statistics Compulsory 3 0307521 Leadership and Organization Behavior Compulsory 3 0307584 Islamic Banking Compulsory 3 12

Third Semester Course No. Course Title Type Cr. Hrs 0307585 Islamic Asset and Fund Management Compulsory 3 Elective Concentration Elective 3 Elective Concentration Elective 3 0307524 Managing Strategy Compulsory 3 MBA Health Care Concentration: Recommended study plan First Semester Course No. Course Title Type Cr. Hrs 0303011 Accounting for Managerial Decisions Compulsory 3 0307541 Marketing Management Compulsory 3 0307522 Managing Operations Compulsory 3 0307590 Heath Care Policy and Management Compulsory 3 Second Semester Course No. Course Title Type Cr. Hrs 0307581 Applied Corporate Finance Compulsory 3 0307525 Research Methods and Statistics Compulsory 3 0307521 Leadership and Organization Behavior Compulsory 3 0307591 Quality and Excellence in Health Care Compulsory 3 13

Third Semester Course No. Course Title Type Cr. Hrs 0307596 Health Care Economics Compulsory 3 Elective Concentration Elective 3 Elective Concentration Elective 3 0307524 Managing Strategy Compulsory 3 Course Descriptions: 0307511 Accounting for Managerial Decisions (3-0:3) This course explores the role of management accounting information in managing organizations. It focuses on the fundamental concepts and techniques that are used in generating management accounting reporting reports. The course also emphasizes on how managers use management accounting reports to control and evaluate organizations and organizational members performance. The course provides practical applications on how the concepts and the techniques are used for planning organizations operations, controlling organizations activities and enabling rationale decision making and performance evaluation. 0307522 Managing Operations (3-0:3) This course provides deeper understanding to the topics and mathematical techniques for solving problems in the design, planning, and controlling of operations and supply chain. Topics covered in this course include forecasting, product design and development, managing quality, layout strategy, supply-chain management, inventory and logistics management, sequencing and scheduling, and 14

quantitative tools for operation managers. The course consists of two major parts: a body of knowledge component which is circulated through the text and lecture material, and a critical thinking part which is obtained through case analysis, discussion and presentations. Students would learn relevant concepts, frameworks, tools, and techniques required to manage the operations and supply chain. 0307541 Marketing Management (3-0:3) The purpose of this course is to advance knowledge and skills in the managerial aspects of marketing. Emphasis will be on the managerial aspects of marketing plans. These include understanding the marketing environment; understanding buyer behavior; marketing planning and strategies; managing the marketing mix: products and services, pricing and channels, promotion; and customer segmentation and positioning. 0307581 Applied Corporate Finance (3-0:3) This course provides a conceptual framework for understanding and addressing problems generally faced by corporate managers and explores methods to apply these concepts to contemporary business environment. This course deals with how to invest corporate capitals in different projects that add additional value for the shareholders of corporation while minimizing the cost of corporate capitals. The course puts an emphasis on the role of financial markets in raising equity and debt for the firm and the investors behavior with respect to corporate payout decisions. The course also covers lease vs. buy decisions as alternative to conventional investment and financing decision. 15

0307521 Leadership and Organizational Behavior (3-0:3) This course focuses on the leadership dimension of managers by dealing with the dynamics of human interactions in organizations. It addresses issues related to the influence of leadership on the behavior of individuals, teams, and networks in the context of organizational culture. In addition, it shows how to build productive relationships and manage performance for the long-term success of the organization. Overall, the course equips students with a balance of theory and practice on the major theories and research on leadership and managerial effectiveness in formal organizations. The topics covered in the course include: the nature of managerial work; leadership traits and skills; effective leadership behavior; power and influence; leading change and innovation; leadership in groups and teams; developing leadership skills; and a broad range of leadership theories encompassing contingency theories and adaptive leadership, participative leadership, strategic leadership, charismatic and transformational leadership, servant and authentic leadership. The course also covers cross-cultural leadership and diversity and deals with some contemporary issues in leadership. 0307524 Managing Strategy (3-0:3) Prerequisites: Senior Standing/ Dept. Approval This course deals with the big picture of the organization within the context of its environment. It addresses the question of how to utilize the organization capabilities to seize opportunities and guard against threats in order to achieve superior performance, in the long run, in the face of competition. Students would learn advanced concepts, frameworks, tools, and techniques required to 16

manage the process of strategy making and implementation. Topics covered include: the concepts of strategy and competitive advantage; frameworks and tools for internal and external analyses; strategy in different contexts; the dynamics of strategy making and execution; and current issues in strategy (e.g., the sustainable vs transient nature of competitive advantage, and how to deal with strategy paradoxes and tensions). 0307525 Research Methods and Statistics (3-0:3) This course provides students with understanding of the steps comprising the research methods and statistics. It also provides students with the skills of planning and executing research paper project. The course introduces the student to research methods and statistics. Students will gain an understanding of the importance of business research and how research is carried out in management and business settings. The course introduces a range of research paradigms associated with the field of management, business studies and statistics. It also examines various approaches to research in management and business settings. In particular, it introduces students to the various research methods in management and business by providing an overview of the research process. It also helps students understand the different types of research and associated methodologies. 17

0307532 IT for Decision Makers (3-0:3) This course deals with how information technology (IT) can assist managers in making business decisions and emphasizes the importance of IT skills needed to better manage businesses. This course discusses a range of issues focusing around modern technologies used by businesses around the world. Topics covered include managing Information Technology (IT) as a strategic resource, the business of process engineering, IT planning, IT governance and communication, the Internet and e-business. 0307542 Consumer Behavior (3-0:3) Consumer buying behavior is a complex activity, which is influenced by many environmental factors. The course challenges students to explore the realities and implications of buyer behavior. Topics include the importance of consumer behavior and research; internal influences such as motivation and involvement, personality, self-image, life-style, perception, learning, attitude formation and change, and communication; external influences such as culture, subculture, social class, reference groups and family, and the diffusion of innovations; and consumer decision making. 18

0307513 Financial Reporting and Regulations (3-0:3) The course addresses financial accounting theory and practice. It explores the role of financial reporting regulations in governing business operations. It integrates financial reporting regulations to business environment. The course covers several financial reporting topics such as accounting for investments; intangible assets; current and long-term liabilities; stockholders' equity; dilutive securities; and statement of cash flows; in addition to topics related to corporate disclosures. The course emphasizes on how business organizations reports financial information in a coherent way adhering to accounting standards. 0307522 Managing People in Organizations (3-0:3) This course focuses on preparing the future managers for meeting the present and emerging strategic human resource challenges. It evaluates the context of Human Resource Management with regard to equal opportunity and legal environment, managing diversity, and conducting job analysis. It covers the key human resource functions such as recruitment, selection, performance appraisal, reward systems and employee development. The course also emphasizes on the role of governance in human resource management with regard to respecting employee rights, managing discipline, and managing workplace safety and health. 19

0307523 International Management (3-0:3) The course aims to appraise the global business environment in terms of legal, political, technological, and economic aspects. It unfolds the cultural context of global management in addition to the role of social responsibility, sustainability, and ethics. The course also emphasizes on strategy formulation and implementation for international and global operations. Moreover, it includes the discussion on global human resource management issues in terms of staffing, training, and compensation. Motivating and leading in the context of international management is also covered 0307526 Managerial Decision Making (3-0:3) This course is designed to improve students competence in decision making. Students would learn decision making concepts, how to assess decision situations, how to diagnose and frame decision problems, how to use decision making tools to make sound decisions and avoid decision traps. These concepts, skills, and tools are to be learned and practiced in both individual and team contexts. Topics covered in this course include: the nature of managerial decision making; overconfidence; common biases; bounded awareness; framing and the reversal of preferences; motivational and emotional influences on decision making; the escalation of commitment; fairness and ethics in decision making; and how to improve decision making. 20

0307527 Leading for Accountability (3-0:3) This course aims to prepare students for moral leadership roles. Students would learn how to identify, be sensitive to, and respond appropriately to situations involving moral challenges. The course develops understanding of moral leadership and the skills of making ethical analyses, reasoning, and judgment in managerial decision making situations. The course covers topics such as: honesty and trust in business; social responsibility of business; fairness and justice; international context of business ethics; good leadership; company loyalty and employee responsibility; ethics of corporate governance; and ethics in different functional areas including accounting, finance, investment, marketing, advertising, and sales. 0307528 Research Project (3-0:3) This course provides an opportunity to undertake an original research on a topic of student's choice that is directly relevant to his or her area of specialization or within the broader area of business. The project is to focus on original first-hand research that intellectually inquiries into any puzzling real life business problem based the established economic theory. The researcher needs to go beyond the examination of secondary sources of information. He or she will investigate primary and documentary sources, pursue interviews with decision-makers, undertake observation and direct contact with relevant individuals and organizations concerned with the topic. In relevant cases, the researcher will undertake a full-length empirical study by downloading relevant historical data from the professional databases and using advanced statistical packages. 21

0307530 Project Management (3-0:3) This course provides a comprehensive coverage of the major concepts in project management from a managerial and practical perspective. It focuses on advanced concepts in contemporary project management, including project planning, project scheduling, project budgeting and cost management, project risk management, project quality management, as well as the impact of new projects on organizational strategic goals. Through practical cases and readings, students will develop critical awareness of, and appreciation for the myriad of issues involved and recent developments in modern project management. Project management software, such as Microsoft Project 2013, will be used to help students learn to organize, integrate and present project information to facilitate project evaluation and management. 0307582 Global Financial Management (3-0:3) This course is designed to provide a background of the international financial environment and then to focus on the financial decisions of international firms. Most of the traditional areas of corporate finance are explored but this is done from the perspective of an international business, concentrating on those elements that are rarely encountered by purely domestic firms, namely, the functions and operations of the foreign exchange markets, the economic theories of exchange rates, and the different types of exchange rate regimes. Important strategic aspects covered during the course comprise the capital structure of multinational firms, the impact of exchange rates on capital budgeting decisions, the measurement of foreign exchange rate exposure and risk and generally, financial management problems of doing business in a global environment. 22

0307583 Islamic Economics (3-0:3) This course provides an overview of the organizing principles and fundamentals of an Islamic economy. With deep discussion of the characteristics, rationale, key institutions, objectives, and instruments at work, the course addresses the core economic principles underlying a system based on the foundational teachings of Islam, and examines the implications for economic policies. Social welfare, economic justice, market functionality, efficiency, and equity are explored from an Islamic perspective, and the role and instruments of fiscal and monetary policy in Islamic systems are used to illustrate contemporary applications 0307584 Islamic Banking (3-0:3) This course develops discourses on three important subjects: money, Islamic banks and the management of Islamic banks. It will explain the composition of a typical Islamic bank s balance sheet and interrelationships between its accounts, including assets, liabilities and owners equity. In this discourse, the course examines how regulators regulate and supervise Islamic banking operations. 0307585 Islamic Asset and Fund Management (3-0:3) This course enables students analyze Sharia compliant investments by applying Sharia screening criteria to exclude prohibited industries. Topics that will be covered include the principles of replicating conventional deposit structures using Murabaha and 23

Mudaraba financing methods. Also, Islamic capital market investment funds using Ijara and Istisn a will be explored as well as the fundamentals of Islamic stock selection process and the role of the Sharia a Supervisory Board. The course will also cover the indepth analysis of of Sukuks, Future markets, Mutual funds, Portfolio management as well as the use of derivatives in managing risks. 0307586 Risk Management of Islamic Financial Institutions (3-0:3) Prerequisites: 0307584 This course introduces students to the ways in which different risk sources are quantified and managed by Islamic financial institutions. Among the topics covered include the concept of risk management in Islamic finance context, taking into account the unique nature of Islamic banking operations. Similarly, the importance of Shari ah compliance in Islamic finance and the risks of noncompliance will be looked at from risk management perspective. The impact of regulations as well as the steps involved in the legal documentation of risk management in Islamic financial institutions will be studied. Special attention will be given to the process of securitization and the use of derivatives as well as the art of managing counterparty risks in Islamic financial institutions. 0307587 Islamic Insurance (3-0:3) This course addresses the nature of insurance and its benefits to society. It analyzes the basic elements of an Islamic cooperative insurance or takaful system as distinct from the conventional insurance system. The course focuses on the organizational structure of takaful ccompanies, and how they offer a complete range of insurance services. The operating principles of takaful business, retakaful of takaful Business (reinsurance) and regulation & supervision and governance of takaful are also covered in this course. 24

0307588 Current Issues in Islamic Finance (3-0:3) This course provides an overview of contemporary issues in the practice of Islamic finance and the roots that have defined its modes of operation. The course surveys the latest developments in this fast-growing industry with an analytical and forwardlooking focus. The course investigates that despite the good intentions of its pioneers, Islamic finance has placed excessive emphasis on contract forms, thus becoming a primary target for rest-seeking legal arbitrageurs. 0307589 Accounting for Islamic Financial Institution (3-0:3) The accounting for Islamic Financial institutions course aims to provide an advanced understanding of the processes required to record the banks unique transactions as well as how to prepare financial statements of Islamic Financial institutions as required by the shareholders of such institutions. It provides students with the techniques and tools of recording, analyzing, summarizing and preparing the financial statements of Islamic banks and Takaful companies. 25

0307590 Healthcare Policy and Management (3-0:3) This course is designed to provide students with advanced knowledge in the area of health services policy and management. It focuses on the international scene, the region and the ways health services in United Arab Emirates are changing to meet the challenges surrounding this area. The course covers two major areas: Healthcare policy and healthcare management. In the healthcare policy area, the focus is help students understand the broader context of health policy, the essential policy and legal issues affecting and flowing out of the healthcare and public health systems, and the ways health policies and laws are formulated. In the area of management, it covers topics such as types, structures and management of health service organizations, the financing and budgeting of healthcare services, Healthcare program evaluation and quality, and the managerial problem solving and decision making of the healthcare systems. 0307591Quality and Excellence in Health Care (3-0:3) This course will specifically aim to introduce quality management tools and models for transforming public, private and not-for-profit healthcare organizations into organizations that provide excellent patient care. Furthermore, the course will analyze the history of quality management, and examine a variety of philosophies, concepts, and techniques for managing, controlling and improving quality in healthcare organizations. In addition, students will be able to discuss and appraise the European, regional and local quality models for health services management. The course will also help students to design a strategy for customer and stakeholder requirements. Finally, it contributes to the students self-learning in quality management in general. 26

0307596 Health Care Economics (3-0:3) This course provides a conceptual framework for understanding the specific characteristics of healthcare markets including supply, demand, production, and costs. This course deals with how market failures occur and why government or regulation may be necessary in the healthcare market. This course addresses the issues of health care financing system and the demand for and supply of healthcare labor market. The course puts an emphasis on the principles and the methods of economic evaluation in the health care and the importance of use of this evaluation in the decision making. 0307592 Healthcare Information Systems (3-0:3) This course explores the healthcare information systems and technology issues associated with decision making in healthcare organizations. Information technology provides a framework to understand the types of information systems prevalent in healthcare organizations, evaluate specific strategies related to healthcare information technology investments, and understand the ramifications of health data standards and privacy concerns on information management policy. In this course, the students will learn how the core competencies of healthcare information systems can be developed and applied using real-world case studies. 27

0307593 Human Resources Management in Heath Care Services (3-0:3) This course aims to prepare students for taking up managerial roles in meeting the present and emerging strategic human resource challenges of modern health care organizations. It evaluates the context of Human Resource Management in health care services with regard to equal opportunity, managing diversity and conducting job analysis. It covers the key human resource functions such as recruitment, selection, training and development, performance appraisal, and compensation. It also provides an understanding of the socio-cultural factors when developing a management system for health care organizations for the 21 st century. 0307594 Legal and Ethical Issues in Healthcare Professions (3-0:3) Prerequisites: 0307590 The course provides a conceptual framework for understanding and addressing legal and ethical issues faced by healthcare professionals. It will examine the role of government institutions in promoting healthcare system and their interaction with various groups such as: patients, practitioners, administrators and insurers. The main areas that the course will cover include, but not limited: medical malpractice, provider and patient relationship, regulation of medical services, professional liability, confidentiality, privacy, intellectual property rights, employment law, insurance and healthcare ethics. 28

0307595 Heath Care Costing and Accountability Systems (3-0:3) This course evaluates the role of cost accounting information in managing health care organizations. It focuses on the advanced concepts, techniques and ethos of costing and accountability systems in relation to health care governance systems. The course analyzes issues related to costing and pricing in service organizations, cost allocation and reporting costing information to top management in health care organizations. The course also discusses how private and public hospitals would use cost reports to control and hold health care professional accountable to their performance. It also provides essential knowledge on ethical health care issues and finally critically evaluates practical cases on cost and accountability systems from different contexts. 29