Solution Focused Methods RAYYA GHUL 2017

Similar documents
Solution-Focused Leadership Framework

PREP S SPEAKER LISTENER TECHNIQUE COACHING MANUAL

How we look into complaints What happens when we investigate

TU-E2090 Research Assignment in Operations Management and Services

Why Pay Attention to Race?

Section 1: Basic Principles and Framework of Behaviour

1.1 Examining beliefs and assumptions Begin a conversation to clarify beliefs and assumptions about professional learning and change.

Cognitive Thinking Style Sample Report

Client Psychology and Motivation for Personal Trainers

MENTORING. Tips, Techniques, and Best Practices

By Merrill Harmin, Ph.D.

Changing User Attitudes to Reduce Spreadsheet Risk

Soaring With Strengths

Life and career planning

Politics and Society Curriculum Specification

Just Because You Can t Count It Doesn t Mean It Doesn t Count: Doing Good Research with Qualitative Data

Model of Human Occupation

Litterature review of Soft Systems Methodology

Observing Teachers: The Mathematics Pedagogy of Quebec Francophone and Anglophone Teachers

E-3: Check for academic understanding

What s in Your Communication Toolbox? COMMUNICATION TOOLBOX. verse clinical scenarios to bolster clinical outcomes: 1

Resource Package. Community Action Day

School Complaints Policy

PART C: ENERGIZERS & TEAM-BUILDING ACTIVITIES TO SUPPORT YOUTH-ADULT PARTNERSHIPS

Seasonal Goal Setting Packet

ACTION LEARNING: AN INTRODUCTION AND SOME METHODS INTRODUCTION TO ACTION LEARNING

Practitioner s Lexicon What is meant by key terminology.

Program Assessment and Alignment

1. Professional learning communities Prelude. 4.2 Introduction

Instructor: Mario D. Garrett, Ph.D. Phone: Office: Hepner Hall (HH) 100

Three Crucial Questions about Target Audience Analysis

Manual for teacher trainers

Using research in your school and your teaching Research-engaged professional practice TPLF06

A process by any other name

Results In. Planning Questions. Tony Frontier Five Levers to Improve Learning 1

Learning Resource Center COLLECTION DEVELOPMENT POLICY

Part I. Figuring out how English works

Participatory Research and Tools

Lower and Upper Secondary

Evidence-based Practice: A Workshop for Training Adult Basic Education, TANF and One Stop Practitioners and Program Administrators

Effective Team Resource Management. Danielle Marciniak, M.S. ASDA Vice President

London School of Economics and Political Science. Disciplinary Procedure for Students

The Political Engagement Activity Student Guide

"Be who you are and say what you feel, because those who mind don't matter and

TEACHING QUALITY: SKILLS. Directive Teaching Quality Standard Applicable to the Provision of Basic Education in Alberta

Red Flags of Conflict

Expert Reference Series of White Papers. Mastering Problem Management

What do you say after you say Hello? Business English Networking. Barry Tomalin MA London Academy of Diplomacy

Designing a Rubric to Assess the Modelling Phase of Student Design Projects in Upper Year Engineering Courses

Introduction on Lean, six sigma and Lean game. Remco Paulussen, Statistics Netherlands Anne S. Trolie, Statistics Norway

Fearless Change -- Patterns for Introducing New Ideas

Train The Trainer(SAMPLE PAGES)

Discovering Statistics

Grade 6: Module 2A: Unit 2: Lesson 8 Mid-Unit 3 Assessment: Analyzing Structure and Theme in Stanza 4 of If

TRAINING MANUAL FOR FACILITATORS OF RADIO LISTENING GROUPS

Southwood Design Proposal. Eric Berry, Carolyn Monke, & Marie Zimmerman

Critical Thinking in Everyday Life: 9 Strategies

Derivational and Inflectional Morphemes in Pak-Pak Language

March. July. July. September

Jack Canfield The Canfield Training Group P.O. Box Santa Barbara, CA (805)

Understanding Language

COUNSELLING PROCESS. Definition

G95 SOFT SYSTEMS METHODOLOGY AND SIMULATION MODELING. Brian Lehaney. Ray 1. Paul. Faculty of Business University of Luton Luton, Beds, LUI 3m, UK

Available online at International Journal of Current Research Vol. 7, Issue, 07, pp , July, 2015

Ministry of Education General Administration for Private Education ELT Supervision

The Success Principles How to Get from Where You Are to Where You Want to Be

Writing Research Articles

Brief Home-Based Data Collection of Low Frequency Behaviors

EDIT 576 (2 credits) Mobile Learning and Applications Fall Semester 2015 August 31 October 18, 2015 Fully Online Course

Std: III rd. Subject: Morals cw.

Chapter 2. Intelligent Agents. Outline. Agents and environments. Rationality. PEAS (Performance measure, Environment, Actuators, Sensors)

ISSN X. RUSC VOL. 8 No 1 Universitat Oberta de Catalunya Barcelona, January 2011 ISSN X

COUNSELING PSYCHOLOGY 748 ADVANCED THEORY OF GROUP COUNSELING WINTER, 2016

PROPOSED MERGER - RESPONSE TO PUBLIC CONSULTATION

The Foundations of Interpersonal Communication

SECTION I: Strategic Planning Background and Approach

WHY GRADUATE SCHOOL? Turning Today s Technical Talent Into Tomorrow s Technology Leaders

Generating Test Cases From Use Cases

Too busy doing the mission to take care of your Airmen? Think again...

Intelligent Agents. Chapter 2. Chapter 2 1

THE REFLECTIVE SUPERVISION TOOLKIT

Best website to write my essay >>>CLICK HERE<<<

A Study of Metacognitive Awareness of Non-English Majors in L2 Listening

To provide students with a formative and summative assessment about their learning behaviours. To reinforce key learning behaviours and skills that

Being BEING ENTREPRENEURIAL OCR LEVEL 2 AND 3 AWARDS IN BEING ENTREPRENEURIAL DELIVERY GUIDE

Triple P Ontario Network Peaks and Valleys of Implementation HFCC Feb. 4, 2016

What Women are Saying About Coaching Needs and Practices in Masters Sport

NATIONAL SURVEY OF STUDENT ENGAGEMENT (NSSE)

Scoring Guide for Candidates For retake candidates who began the Certification process in and earlier.

Writing Functional Dysphagia Goals

Summarizing Webinar Protocol and Guide for Facilitators

While you are waiting... socrative.com, room number SIMLANG2016

Practice Examination IREB

Just in Time to Flip Your Classroom Nathaniel Lasry, Michael Dugdale & Elizabeth Charles

National Literacy and Numeracy Framework for years 3/4

Illinois WIC Program Nutrition Practice Standards (NPS) Effective Secondary Education May 2013

EDIT 576 DL1 (2 credits) Mobile Learning and Applications Fall Semester 2014 August 25 October 12, 2014 Fully Online Course

Archdiocese of Birmingham

Occupational Therapy and Increasing independence

Increasing the Learning Potential from Events: Case studies

Transcription:

Solution Focused Methods RAYYA GHUL 2017

Starting Point If you want to build a ship, don t drum up the men to gather wood, divide the work and give orders. Instead, teach them to yearn for the vast and endless sea Antoine De Saint Exupery

Plan Learn underlying principles of Solution Focus Learn skills for practicing Solution Focus Gain an overview of the Solution Focused Method

The Solution Focused Approach Roots within systemic and family therapies led to development of Solution Focused Brief Therapy Evolved in Brief Therapy Centre, Milwaukee through work done by de Shazer, Berg and colleagues (1986) Influenced by systemic therapists such as John Weakland and Jay Haley Also by Milton Erickson and Ludwig Wittgenstein

Some Core Assumptions Attempts to find out the cause of a problem are not necessarily a step towards resolution It is more helpful to consider the history of the solution than the problem history Presenting problems are seldom static People/Families have hidden resources Small steps can facilitate major changes

When you are being solution focused you are... Creating expectation of change by using the language of change Generating hopefulness for the future through visualising it in rich detail by rooting it in evidence in the present and past Conveying confidence in the client s ability by assuming and identifying strengths and resources Collaborating on solution building through exploring possible small steps Celebrating success through deliberate focus on improvement, however small

Solution Focus vs Problem Focus Solution Focus is very different to a problem focus. When you are problem focused you start with a problem (you engage in problem solving) You try to find out as much as possible about the problem and its component parts You try to find out what s wrong and fix it Most medical and psychological approaches are problem focused.

PROBLEM SOLVING Identify what has gone wrong Fix or mend something broken Add something to correct a deficiency Take away something which is causing difficulty SOLUTION BUILDING Clarify the preferred future Identify what part of that future is happening now, or what is currently working Explore possible small steps toward the preferred future Agree on next small step

Problem or messy situation?

Solution Focus Focuses On: What difference a person wants to see in their life their preferred future. What is working or going well right now Finding out strengths and resources in the person and their wider context Working out what small steps will bring about changes towards that desired difference

Skills to be solution focused Listening for strengths and resources Being able to feed back those strengths and resources in an evidence based way Avoid getting sucked into long discussions about problems Building solutions through asking solution focused questions

Who Are You? Spend some time chatting to your neighbour Ask about their hobbies and interests (not work!) Ask them how do you do that? Keep the conversation going with what else? Listen hard for their strengths and qualities Create some evidence based compliments for your partner Be curious

Problems are like whirlpools They suck you in

Working with Complaints Sometimes when people are meeting with you they feel the need to complain The listener generally wants to either avoid getting involved or to get stuck in to solving the problem. Instead Solution focus sees everything as an opportunity to learn about something that can help to build a solution.

Klaga, klaga, klaga People in pairs A & B A = moaner B = listener Instruction for A: you have to moan to B about something that really annoys you. You have to keep moaning for 3 minutes, don t stop, just keep going Instruction for B: you have to listen to A without saying anything. You may only nod your head. As you are listening to A I want you to think about what qualities and strengths A has simply from listening to them moaning. At the end of the 3 minutes B spends a little time formulating some compliments for A based on what they have heard and delivers these to A. End

Who makes your heart sink? Spend a few minutes describing your most difficult client to your partner. 4 minutes

Thinking Differently about People PROBLEM FOCUSED Individualised view People are the site and source of the problem People are flawed, damaged or weak People need help, guidance, care and protection There is an ideal person who we should try to become SOLUTION FOCUSED Systemic/Interactional view People and their contexts are interlinked and interdependent People are talented and resourceful People are experts in their own lives You are who you are right now and tomorrow you ll be different

Creating new descriptions Now redescribe yo ur client as someone who is doing their best. What strengths and resources can you identify? What does this ne w story feel like? Does it give what you might be able to do with this person? you any clues about

Solution Focused Process 0 4 10 Step 1 establish the desired outcome Step 2 establish what s working or has worked Step 3 what is the next small step or sign? Step 4 review and repeat Preferred Future? What will be happening? What difference will that make? What will you and others be doing differently? What will you/they notice? On a scale of 0 10 where are you now? How do you know? What has worked in the past? What s better? What s the next small step or sign?

Thinking Differently about... Change PROBLEM FOCUSED You have to work out what caused the problem and what is holding it in place in order to solve the problem. You may need to fix something You may need to add something You may need to take something away SOLUTION FOCUSED You don t need to know anything about the problem, you just need to know what you want to be different. Change is to be expected Small changes are generative Change can happen in unexpected ways and places

Thinking Differently About... Language PROBLEM TALK Elicits richer detail about the problem Further grounds people into the old problematic patterns of thinking and acting and makes it harder to create positive outcomes. Is a medium of fact finding and problem formulation SOLUTION TALK Elicits richer detail about the preferred future Shifts people into new possibilities and ways of thinking and acting which supports positive outcomes Is a medium of collaboration and solution building

Misunderstanding creates conversation

What makes you happy?

Shifting Language

What How Why When Where Who

Hosting Useful Conversations Next small step? 3.5 10 Preferred Future? What will you be doing differently? Who will notice? What difference will that make? 0 3 How do you know?

When you are being solution focused you are... Creating expectation of change by using the language of change Generating hopefulness for the future through visualising it in rich detail by rooting it in evidence in the present and past Conveying confidence in the client s ability by assuming and identifying strengths and resources Collaborating on solution building through exploring possible small steps Celebrating success through deliberate focus on improvement, however small

References Burns, K (2005) Focus on Solutions: A Health Professional s Guide. London: Wiley de Shazer, S. (1994) Words Were Originally Magic. New York: W.W. Norton. Duncan, L., Ghul R., & Mousley, S. (2007) Creating Positive Futures: Solution Focused Recovery from Mental Distress. London BT Press George, E., Iveson, C, & Ratner, H. (1998) Problem to Solution: Brief Therapy with Individuals and Families (revised). London: BT Press Macdonald, A., (2007) Solution Focused Therapy: Theory, Research & Practice. London: Sage