UNIVERSITY OF SOUTHERN QUEENSLAND

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UNIVERSITY OF SOUTHERN QUEENSLAND USING A MULTILITERACIES APPROACH IN A MALAYSIAN POLYTECHNIC CLASSROOM: A PARTICIPATORY ACTION RESEARCH PROJECT A dissertation submitted by: Fariza Puteh-Behak For the award of Doctor of Philosophy July 2013

ABSTRACT USING A MULTILITERACIES APPROACH IN A MALAYSIAN POLYTECHNIC CLASSROOM: A PARTICIPATORY ACTION RESEARCH PROJECT This participatory action research project investigated how students in a Malaysian polytechnic classroom context, who were used to examination-based learning, negotiated learning using a multiliteracies approach (The New London Group, 2000). The study explored 12 students experiences in learning English as a Second Language (ESL) and drew on qualitative methods including classroom observations, informal conversations, a research journal, professional discussions and classroom artefacts. With two polytechnic lecturers involved as part of the research team, the study also investigated the research team s experiences in engaging in a collaborative research process in two cycles of planning, action, observation and reflection. This study was framed within Vygotsky s (1978) socio-cultural theory that states that human learning and development is mediated by historical and cultural artefacts in the socialisation process. Guided by these principles, the study examined the ways that students socio-cultural perspectives and practices influenced their learning using the multiliteracies approach. In addition, the researcher investigated how the research team s cultural perspectives and practices influenced the research processes and outcomes of the participatory action research. Data were analysed through a critical reflective analysis because of the emphasis on reflection in participatory action research. The study highlighted the consequences of implementing a Westernbased teaching approach and research methodology in a Malaysian context. During the first cycle of the study, the students faced challenges in negotiating learning for acquiring 21 st century knowledge and skills, such as using technologies, oral presentation, critical thinking, peer-collaboration and active participation in designing their own learning. After considering the students examination-based learning experiences, the research team designed a second multiliteracies module that focussed on fusing the students cultural learning with the components of a multiliteracies approach. During the second cycle, the students had enhanced learning experiences, where they demonstrated better negotiations with learning the 21 st century skills. ii

The study contributes to the area of using multiliteracies approach in a Malaysian context, showing how the students examination-based learning and cultural practices can be incorporated with a multiliteracies approach to enhance the students negotiation of learning 21 st century skills. It also maps out the journey of the research team members whose roles were initially influenced by their positions in the hierarchical structure that is ubiquitous in social, institutional and organizational contexts in Malaysia. As the research team became more engaged with the collaborative research process, they were empowered to challenge their roles and to become active co-researchers in analysing data and contributing to decision-making processes. 3

CERTIFICATION OF DISSERTATION I certify that the ideas, experimental work, results, analyses, software and conclusions reported in this dissertation are entirely my own effort, except wher e otherwise acknowledged. I also certify that the work is original and has not been previously submitted for any other award, except where otherwise acknowledged. Signature of Candidate Date ENDORSEMENT Signature of Supervisor/s Date Signature of Supervisor Date 4

ACKNOWLEDGEMENT Thank you Allah the Al-mighty for His blessings throughout my PhD journey. I would like to thank the Malaysian Ministry of Higher Education and Islamic Sciences University of Malaysia who had given me the opportunity to pursue my study by providing scholarship. I would also thank the administrators, teachers and students of Bakti Polytechnic for their help in completing the research project. I would like to express my deepest gratitude to Associate Professor Robyn Henderson for her endless support, guidance and kindness throughout the duration of my study. Thank you for inspiring me in so many ways throughout this journey. I would also like to thank Dr. Lindy-Anne Abawi for her understanding, support and refreshing perspectives. I would like to thank Associate Professor Jeong Bae Son and Dr. Kathryn Young for helping me to set the ground in the early years of my PhD journey. I am also grateful for the support and love provided by my husband, children and family members. To my dear husband, Norazmi Ismail, thank you for your sacrifice and this PhD is yours as much as mine. To my mom, dad and siblings, thank you for the constant support throughout this journey. I would also like to extend my gratitude to friends in the PhD room who have shared the ups and downs of this journey. Thank you. 5

TABLE OF CONTENTS CHAPTER PAGE Abstract Certificate of dissertation Acknowledgement Table of contents List of tables and figures List of appendices ii iv v vi x xi 1 INTRODUCTION 1 A personal foreword 1 Focus of the study 4 Where the notion began 4 Where the notion expanded 12 Aims 19 Research questions 20 The multilayered property of the research process 21 Preview of the dissertation 23 Summary of this chapter 25 2 LITERATURE AND THEORETICAL FOUNDATIONS 26 Preview 26 Socio-cultural theory of learning 27 Multiliteracies and 21 st century learning 31 The original notion of multiliteracies 32 Multiliteracies pedagogy 34 Extension and research on multiliteracies 37 21 st century skills 44 Malaysian cultural attributes and Malaysian learning styles 47 Understanding culture 48 Malaysian cultural attributes 50 Factors influencing Malay values and cultural attributes 54 The social hierarchy of the Malay society 55 Conflicts and face concept 64 Action research 70 Participatory action research 72 Issue of power distance in participatory action research 76 Issues of empowerment and social transformations in 81 participatory action research Reflective practice 86 Process of reflective practice 87 Theoretical diagram of the study 92 Summary of this chapter 93 3 METHODOLOGY 95 Context of the study 95 Site of research 95 Participants: Teachers as co-researchers 97 6

Participants: Students as active contributors 100 The researcher: Facilitator of participatory action research 102 Design of the study 106 The design of the first cycle of the Multiliteracies Project 107 Reflection and planning 108 Action 111 Observation 112 Reflection 113 The first multiliteracies module 113 The second cycle of the Multiliteracies Project 118 The revised multiliteracies module 120 The design of the Participatory Action Research Project 127 Data collection methods 128 Observation 128 Research journal 129 Professional discussions 130 Audio and video recording 130 Informal conversations 131 Classroom artefacts 132 Semi-structured interviews 132 Data analysis method 133 Observing and noting personal reflections 135 Confronting and thinking 136 Taking action 136 Observing and noting personal reflections 137 Forming theories and thinking otherwise 137 Data analysis in Multiliteracies Project 138 Data analysis in Participatory Action Research Project 140 Transcription and translation 141 Ethics of the study 143 Summary of this chapter 143 4 THE FIRST ATTEMPT AT IMPLEMENTING A 145 MULTILITERACIES APPROACH IN A MALAYSIAN LEARNING CONTEXT: A FAILURE OR A TRIAL RUN Preview 145 Reflecting and planning a multiliteracies classroom 146 Malaysian learning context based on the lecturers and 146 students previous learning experiences The teachers initial concern 150 Action: Implementing the multiliteracies approach 152 Summary of the first multiliteracies module 152 Observation and reflection: Initial responses towards the 153 multiliteracies approach Reflection and solution 158 An issue of working in teams 160 Reflection and solution 162 An issue of oral presentation 164 Reflection and solution 165 An issue of authenticity: the copy-paste culture 165 vii

Reflection and solution 168 An issue of handling technology during learning 169 Reflection and solution 170 A question of active participation in designing their own learning 174 Reflection and solution 171 Reflecting on our first attempt in implementing a multiliteracies 176 approach in an examination-based context: Failure versus trialrun Summary of this chapter 181 5 THE SECOND ATTEMPT OF IMPLEMENTING 182 MULTILITERACIES APPROACH IN THE MALAYSIAN CONTEXT: FUSING MULTILITERACIES WITH MALAYSIAN CULTURES Preview 182 Planning: reflecting the analysis of the first cycle of the 183 Multiliteracies Project Action: The second multiliteracies module 186 Observation and reflections: Issues addressed 187 Learning beyond the traditional print-based resources: A time for 187 multimodality Learning with a sense of adventure: new, challenging yet fun! 194 Learning beyond the classroom walls: Linking classroom learning to the practical knowledge A shift to critical minds: A shift from copy-paste culture to 203 206 authenticity A move from problematic teamwork to effective teamwork 211 An outcome of teacher-student interaction 216 An outcome of teacher-student interaction: A move from passive to expressive An outcome of teacher-student interaction: Issues of active participation still? Final reflection: A fusion of a multiliteracies approach and a Malaysian learning culture Implementing a multiliteracies approach: Working within 218 223 231 235 the Malaysian culture Summary of this chapter 246 6 ISSUES OF CONDUCTING A PARTICIPATORY ACTION 247 RESEARCH PROJECT IN A MALYSIAN CULTURAL CONTEXT: A REFLECTION Preview 247 An issue of power distance within the participatory action research project Issues of empowerment within the participatory action research 248 260 project Teachers moving from supportive research subordinate to 260 active researchers Active co-researchers 269 Facilitating a participatory action research project 276 8

Theorising ways to conduct a participatory action research in a 283 Malaysian cultural context Summary of this chapter 287 7 CONCLUSION 288 Preview 288 Summary of the study 288 Where the study started 288 Research questions 290 Methodology 291 Insights from the study 292 Teaching using a multiliteracies approach in a Malaysian setting Conducting participatory action research in a Malaysian 293 298 context Limitations of the study 302 Implications of the study 303 Recommendations for future research 305 Conclusion 307 REFERENCES 309 APPENDICES 323 9

LIST OF TABLES AND FIGURES Tables Table Page Table 3.3 Summary of the first multiliteracies module 114 Table 3.6 Summary of the second multiliteracies module 122 Table 3.9 Summary of the critical reflective analysis steps in Multiliteracies Project 139 Table 3.10 Summary of the critical reflective steps in participatory 140 action research project Table 5.1 Focus group s marks for Multiliteracies Project 1 and 2 232 Table 6.3. The differences of status between Fariza and Madam Kirana 253 Figures Figure Pages Figure 1.1 The multilayered property of the research project 22 Figure 2.1 The theoretical foundations of the research project 93 Figure 3.1 The action research process of the study 107 Figure 3.2 The research process of the first cycle of the Multiliteracies Project 108 Figure 3.4 The connection of classroom lessons to the Multiliteracies Project 1 118 Figure 3.5 The research steps of the second cycle of the Multiliteracies Research Project 120 Figure 3.7 The connection of the lessons of the second part of the 127 multiliteracies module to the second multiliteracies project. Figure 3.8 Critical reflective analysis steps 135 Figure 4.1 An example of a group of students career blog 166 Figure 4.2 The exact wording used in the students career blog from a ehow.com website 167 Figure 5.2 Overall marks of the focus group for Multiliteracies Project 1 and 2 234 Figure 5.3. Factors in implementing a multiliteracies approach in an examination-based learning context 245 Figure 6.1 Email communications from the researcher to the original teacher-participants 250 Figure 6.2 Email communications from the original teacher participant to the researcher 250 Figure 6.4 Status position between the individual research team members 261 1

LIST OF APPENDICES Appendix Page A Lesson Plans for Cycle 1 322 B Description of the Multiliteracies Project 2 332 C Lesson plans for Cycle 2 335 D York- Barr et al. s (2006) reflective practice model and 321 Macfarlane et al. s (2006) four-step model in developing reflective practice skills E Co-researchers consent form 323 F Students consent form 327 1