Academic Program Development 2614 University Hall (MC 103) 601 South Morgan Street Chicago, Illinois 60607-7126 March 18, 2016 TO: FROM: Ilene Harris, Chair Senate Committee on Educational Policy Dana Wright, Director of Academic Program Development I am submitting for the review and action of the Senate Committee on Educational Policy the attached Proposal to Establish the Post-Baccalaureate Campus Certificate in Operations and Supply Chain Management. The proposal was approved by the Department of Information and Decision Sciences on February 6, 2015; the College of Business Administration s Graduate Academic Program Committee on February 16, 2015; and the college faculty on February 27, 2015. In addition, the proposal was approved by the Graduate College Executive Committee on March 18, 2016. ATTACHMENT
REQUEST FOR A NEW UNIT OF INSTRUCTION: Certificate Definitions and guidelines for creating certificate programs are available at http://www.dria.uic.edu/oaa/content/files/guidelinescertificateprograms.doc BACKGROUND 1. Name of Institution: _University of Illinois Chicago Department and/or College Sponsor: _Information and Decision Sciences, College of Business Administration_ List unit approvals with dates: 2. Title of Proposed Certificate: Certificate in Operations and Supply Chain Management 3. Contact Person: Siddhartha Bhattacharyya / Ranganathan Chandrasekaran 3.1. Telephone 312-996-8794 3.2. E-mail sidb@uic.edu_; ranga@uic.edu 3.3. Fax 3.4 Contact Person and Unit to Receive Student Applications: Mary Clark, Assistant Dean, Liautaud Graduate School of Business 4. Level and Type of Proposed Certificate Undergraduate Certificate (1-2 years) Undergraduate Certificate (2-4 years) First Professional Certificate _X Campus Certificate _X Post-Baccalaureate Certificate Post-Master s Certificate IBHE Certificate 5. Requested CIP Code CIP codes are not formally assigned to campus certificates in the UI Codebook (they are only applied to degrees and IBHE-approved certificates); however, the appropriate CIP code would be 52.0203 Logistics, Materials, and Supply Chain Management. The definition of this CIP code is below A program that prepares individuals to manage and coordinate all logistical functions in an enterprise, ranging from acquisitions to receiving and handling, through internal allocation of resources to operations units, to the handling and delivery of output. Includes instruction in acquisitions and purchasing, inventory control, storage and handling, just-in-time manufacturing, logistics planning, shipping and delivery management, transportation, quality control, resource estimation and allocation, and budgeting. 6. Proposed Date for Implementation: Fall, 2016 1
7. Location Offered 1 : On-Campus _X Off-Campus : Region Number(s) or Statewide Online 8. MISSION, OBJECTIVES AND PRIORITIES 8.1 Describe specific objectives and measurable contributions the certificate will make to the university s mission, paying particular attention to the program s consistency with the university s priorities. Such objectives and contributions may include: serving a distinct student population; occupational and student demand for the program; collaborating with and/or supporting other programs at the institution; meeting the needs of state agencies, industry, business, health care providers, other educational institutions, and/or society; and increasing the number of graduates in a high demand or emerging field of study. 8.1 The Certificate in Operations and Supply Chain Management is designed to prepare professionals to assume roles in planning and operations for global corporations, fulfilling needs in coordination of production, inventory, logistics and transportation of goods. Synchronizing the flow of products, related information and associated finances is becoming increasingly complex, with products that move across nations daily and deadlines that directly affect a company s profitability. Leveraging efficiencies in supply chain has become a critical necessity for organizations to compete in the global marketplace. The demand for professionals with these skills is strong and growing: The Bureau of Labor Statistics predicts a 26% growth in demand for professionals in logistics between 2010 and 2020 and a 30% increase in Operations Research Analysts. Knowledge of supply chain and operations management has become important for professionals engaged in production, product design, engineering, manufacturing, inventory management, warehousing, logistics and distribution domains. As a result, such professionals often can benefit from additional education and credentials to assist them in their current positions or in advancing their careers. The proposed certificate program focuses on developing the knowledge and skills in supply chain management that are necessary for organizations to derive value from their extended supply chain involving a web of supplier relationships. This certificate program can appeal to students and professionals with a range of training: Engineering or manufacturing Computer science or information systems Business fields such as marketing, sales or business analytics 1 Institutions may request approval to offer a program, simultaneously, on- and off-campus, including statewide. However, assessments of program objectives and outcomes should be developed that address all of the locations and modes of delivery for which the institution is seeking approval. Note that on-campus approval extends to the entire region in which the main campus is located. New off-campus programs to be offered outside the institution s region require approval. 2
As a result, it can appeal to current students from the College of Engineering, the Department of Computer Science, and the College of Urban Planning and Public Affairs, as well as students in the College of Business Administration. In fact, UIC students in these fields, aware of the needs in the marketplace and the career opportunities available, have been seeking opportunities to take the courses included in this certificate. 8.2 Explain how the certificate will meet regional and state needs and priorities. 8.2 Because this field is critical to the growth and success of today s businesses, the program will enhance the competitiveness of local and regional corporations, allowing them to meet the demands of a highly-competitive global marketplace. Their success can strengthen the economy of both the city and the state. 8.3 Discuss estimated future employment opportunities for completers of this certificate program. Where appropriate, provide documentation by citing data from such sources as employer surveys, current labor market analyses, and future workforce projections. 8.3 Supply Chain is becoming a defined field and industries such as logistics consulting are emerging from it. Firms such as Amazon have created a unique competitive advantage through strategic use of supply chain tools. The demand for professionals who can manage in the supply chain universe is large and growing. For example: The Material Handling Institute, a professional association, projects growth of 270,000 jobs per year through 2018 Indeed.com, a job-search aggregator, currently lists 937 openings in Supply Chain Management paying $70,000 or more in Chicago alone (search run in early March 2016). Fortune magazine predicted a growth of 1.4 million jobs in the field by 2018.. 9. PROGRAM DESCRIPTION 9.1 Provide a brief narrative description of the certificate program, including a list of its central academic objectives. Explain how the curriculum is structured to meet the certificate s stated objectives. Provide a complete catalog description for the proposed certificate, including: program admission such as minimum grade point average, prior degrees or coursework, etc. academic policies for completion of the certificate, such as minimum grade point average, grade requirements required in individual courses, etc. policy on the acceptance of transfer credit to apply toward the certificate program policy on application of certificate program credit toward a degree program at UIC complete listing of course and other requirements; note that new courses should be forwarded concurrently through the Course Request System (CRS) course descriptions from the UIC web catalog (may be attached as an appendix) 3
9.1 The Operations and Supply Chain Management Certificate program will focus on training students in key concepts, strategies and processes used in the production of goods from securing raw materials to distributing them to customers. Students will explore areas such as production planning, inventory control, technology, warehouse management, quality control, supplier selection, procurement and managing supplier relationships. Courses will take a case-oriented and problem solving approach imparting marketable skills in operations and supply chain management. The certificate program consists of 16 graduate credit hours. Students may enroll in either the fall or spring semester. Courses are conducted in regular face-to-face classroom settings or periodically online or with a blending of both. Program Admission and Academic Policies A baccalaureate degree from an accredited university is the minimum requirement for admission to the certificate program. Applicants must submit the following information and documentation: 1. An official copy of the baccalaureate transcript indicating the earned degree(s). A minimum grade point average (GPA) of 2.75 (on a 4.0 scale) is required. 2. International students who have not attended a US institution of higher learning for at least 2 years must submit a copy of TOEFL scores taken within the last 2 years. Minimum scores required: o ibt (internet based): 80, with subscores of Reading 19, Listening 17, Speaking 20, and Writing 21. OR o IELTS 6.5, with subscores of 6.0 for all subscores OR o PTE Academic 54, with subscores of Listening 47, Writing 56, Reading 51, and Speaking 53 OR o TOEFL PBT 550 3. A personal statement: a concise typed statement of the student s reason for seeking education. 4. Current resume or curriculum vita 5. GRE or GMAT scores, recommended but not required. Admission to the certificate program is also open to graduate students enrolled at UIC who meet the above requirements. To be admitted, a student will need to apply separately for the certificate program and be admitted to the program. Students cannot transfer any coursework from another institution into the certificate. Students with sufficient background in any of the required courses may substitute an alternate course with the approval of the program coordinator. Admission as a certificate student does not guarantee admission to other College of Business Administration programs. Students may transfer credits earned in the certificate program toward the fulfillment of the Master of Science in Management Information Systems or Master of Science in Business Analytics (compliant with Graduate College transfer credit policies) or the Master of Business Administration degree requirements, in the event they apply and are admitted 4
as degree candidates, and subject to meeting all requirements of these programs. Those who choose to complete both the certificate and a degree program must complete concentration or specialty requirements within the degree in a field other than Operations and Supply Chain Management. Certificate students who chose to apply to degree programs must earn a minimum letter grade of B in all certificate program courses. Students must attain a 3.00 grade point average (on a 4.00 point scale) to receive the certificate. Any course credit transfer to degree programs must be within 5 years of completion of the course. Students enrolled in either the MBA or the MS in MIS may earn the Operations and Supply Chain Management Certificate as long as the specialty or concentration of they pursue is in a field other than Operations and Supply Chain Management. Students who have completed the BS in Operations and Supply Chain Management at UIC are eligible to complete the Certificate in Operations and Supply Chain Management. Course Requirements Note: All courses currently exist and are taught as part of the MBA or graduate programs in the Department of Information and Decision Sciences. Required courses: IDS 532 Introduction to Operations Management [4 credits] IDS 552 Supply Chain Management [4 credits] Elective courses: eight credits from the following: IDS 512 Information Systems Project and Program Management [4 credits] IDS 551 Operations Management in the Service Sector [4 credits] IDS 571 Statistical Quality Control and Assurance [4 credits] IDS 451 Enterprise Operations and Supply Chain Systems [4 credits] IDS 594 Special Topics in Information and Decision Sciences [1-4 credits] Or equivalent courses approved by the IDS Department. 5
Course Descriptions IDS 532. Introduction to Operations Management. 4 hours. The management of operations for the production and delivery of goods and services. Topics include the management of projects, production, supply chain, inventory, and quality. IDS 552. Supply Chain Management. 4 hours. Structure of inventory decision and operating procedures; single event and continuous systems for both single and multiple products; order quantity and periodic review models; demand forecasting. Course Information: Prerequisite(s): Credit or concurrent registration in IDS 532 or the consent of the instructor. IDS 512. Information Systems Project and Program Management. 4 hours. Theory and practice of managing IS projects based on a life-cycle management model. Technology, organizational behavior, team dynamics and economic analysis in the context of larger organizational strategies. Project plans, budgets, and schedules. Course Information: Extensive computer use required. Prerequisite(s): Introductory information systems course. Recommended background: Advanced information system courses such as databases and system analysis. IDS 551. Operations Management in the Service Sector. 4 hours. Comparison of service and manufacturing operations; analysis of effects of capacity, quality, and service firm life cycle on operations. Course Information: Prerequisite(s): Credit or concurrent registration in IDS 532 or the consent of the instructor. IDS 571. Statistical Quality Control and Assurance. 4 hours. The importance of quality in products and services, quality surveillance, Deming's management method, Ishikawa's seven tools, control charts, acceptance sampling, quality improvement using directed experiments. Course Information: Same as IE 571. Prerequisite(s): At least one term of statistics. IDS 451. Enterprise Operations and Supply Chain Systems. 0-4 hours. Provides an overview of how enterprise business systems operate and are used to manage operations and supply chains in order to make effective business decisions. Course Information: 3 undergraduate hours. 4 graduate hours. May be repeated. Extensive computer use required. Shows students how business processes integrate within an enterprise and across the supply chain. Prerequisite(s): IDS 200 and credit or concurrent registration in IDS 355; or credit or concurrent registration in IDS 532. Class Schedule Information: To be properly registered, students must enroll in one Lecture and one Laboratory. IDS 594. Special Topics in Information and Decision Sciences. 1-4 hours. Intensive study of a selected topic. Content varies. Topics are announced. Course Information: Prerequisite(s): Consent of the instructor. Acceptable topics: Project Management 2 credits; Vendor Management 2 credits 9.2 Describe the strategies to be incorporated into the proposed certificate to promote student learning. 9.2 Courses will take a case-oriented and problem solving approach so that students develop an understanding of key concepts, and are able to relate and apply these for managing supply chains 6
and operations. Courses for the certificate will include case studies related to the course material being taught. Courses will also use current software and simulation tools for addressing various problems and issues in managing supply chains and business operations. 9.3 Learning Objectives and Outcomes: Explain what students are expected to know and/or be able to do upon completion of the certificate program. 9.3 Learning Objectives and Outcomes Upon completion of the certificate, graduates will: Demonstrate an understanding of key concepts of supply chain management and the strategic role that supply chain management plays in business operations of an organization Demonstrate an understanding of the functions of Purchasing, Production, Warehousing, Inventory Management, Transportation and Logistics and how these functions interact with each other and other business functions in an organizational as well as in global contexts. Analyze the technological, financial and organizational issues involved in planning and managing the operations of the supply chain Be able to apply varied quantitative and managerial concepts to coordinate internal functions and collaborate with external customers, suppliers and third-party service providers to achieve supply chain excellence. Demonstrate a good understanding of supply chain strategies and applications in different industry settings. 9.4 Assessment: Describe how the above objectives will be assessed, such as: End- or near-end of program assessment of student learning, in addition to course-bycourse assessment such as (1) evaluation of capstone experiences (projects, etc.); (2) pre and post testing (value-added assessment) Multiple performance measures that reflect the uniqueness of the certification program and discipline, such as (1) standardized or other comprehensive exams (2) certificate examinations. 9.4 Regular in-class examinations will provide the basis for assessing whether students have adequately learned concepts and methods on the learning objectives mentioned above. Evaluation of case studies will be used to assess students ability to apply learned concepts in practical situations and problems. Proportion of students that obtain a grade of B or better on these will be used for ongoing assessment of student learning. 7
10. RESOURCES 10.1 Complete Table I. Indicate on the appropriate lines in the table all sources of funds, both state and non-state, and reallocations that will support the certificate program. 10.1 All courses proposed for the new certificate program are currently being taught by the faculty in the Department of Information and Decision Sciences. These courses currently have adequate capacity to accommodate additional students. The faculty will be assisted by the CBA student services staff to handle admission, advising and marketing required by the program. As a result, we do not anticipate any additional resources being required for the proposed program. 10.2 Provide a narrative budget statement that explains the source(s) of funds and how the funds are to be used to support the certificate program (e.g., additional faculty and staff, equipment, space, library resources). It would be useful to state the projected number of students anticipated in the program. 10.2 Tuition dollars will support the certificate program, and the additional revenue generated will defray the cost of delivering the courses, increasing the cost-effectiveness. The target enrollment for the program is 50. 10.3 What tuition rate will be charged for this program (range tuition or online hourly)? (Note that a program must be offered at least 75% online if it is to assess the online hourly tuition rate.) 10.3 The tuition charged will be regular range tuition. 10.4 Is this a contract program? If so, please identify the contracting agency or organization. 10.4 The program is not a contract program. 11. EFFECT ON UIC UNITS 11.1 Explain the involvement of other units at UIC in the certificate program. Have these units approved of their participation? Provide evidence of support. 11.1 The Certificate in Operations and Supply Chain Management will require no involvement of other units at UIC. All of the courses will be taught by current faculty in the Department of Information and Decision Sciences. 11.2 Explain the effect of the program on other UIC units programs. Have these units been notified of this effect? (Provide evidence of this notification.) 8
11.2 The proposed certificate will not affect other UIC units as none of the other colleges at UIC offer any programs in supply chain management. The program has been designed in response to students from other parts of the university who seek to enroll in the College of Business Administration to take the sequence of courses in Supply Chain Management. The College of Engineering has indicated a particular interest. 12. MODE OF DELIVERY AND PROGRAM SUPPORT 12.1 Describe the certificate s mode(s) of delivery. If some courses will be delivered online (fully online or hybrid) list those courses. 12.1 All of the courses for the certificate program have already been developed and are currently offered by the Department of Information and Decision Sciences. All of the courses will be offered in the traditional classroom format on the UIC campus. An online version of IDS 532 that is currently offered once each year for MBA students will be used, if needed, to address any student demands. Online versions of the courses can be developed, depending on the student demand for the program in the future. 12.2 Describe the process for assuring the quality of the program in the following areas: (a) faculty qualifications and evaluation; 1. Dr. Selvaprabhu Nadarajah. Assistant Professor. Areas of Expertise: Operations Management, Supply Chain Management, Service Operations, Quality Management, Purchasing, Warehouse and Inventory Management, Supply Chain Strategies. 2. Dr. Matthew Liotine. Clinical Assistant Professor. Areas of Expertise: Manufacturing Operations, Enterprise Resource Planning Systems, Operations Management, Global supply chain operations. 3. Dr. Stanley Sclove, Professor. Areas of Expertise: Business Statistics, Statistical Quality Control 4. Dr. Thomas Lee, Associate Professor. Areas of Expertise: Operations Management, Manufacturing, Risk Management, Logistics, Simulation, Quantitative Methods. 5. Dr. Ranganathan Chandrasekaran, Associate Professor. Areas of Expertise: Information Technology in Supply Chains, Enterprise Resource Planning Systems, Vendor Management, Supply Chain Strategy. 6. Dr. Sid Bhattacharyya. Professor Areas of Expertise: Supply Chain Analytics, Quantitative Methods, Supply chain modelling 7. Dr. Christopher Westland, Professor Areas of Expertise: Supply Chain Models, International Supply Chains, Information Technology in Supply Chains, Supply Chain analytics. 8. Dr. Aris Ouksel, Professor 9
Areas of Expertise: Operations Management, Production Planning, Logistics, Quantitative Models in Supply Chain. 9. Dr.Unsal Ozdogru, Clinical Assistant Professor Areas of Expertise: Inventory management, Procurement and Vendor Management, Supply chain performance, manufacturing systems, Optimization models. All are permanent faculty members of the College of Business Administration and their teaching is evaluated through UIC s faculty performance system. (b) student access to necessary library resources; The proposed program does not require any additional library resources than what is currently available at the UIC library, as supply chain management is already a content area supported by the library given the concentrations in Operations and Supply Chain Management within the BS in Information and Decision Sciences and the MBA (c) where appropriate, student and faculty access to technical support, including computing. The proposed program does not require any additional computing resources than the basic requirements needed for other courses. 10
TABLE I TOTAL RESOURCE REQUIREMENTS FOR THE NEW UNIT No additional resources are required for the proposed certificate as the programs will use existing courses and infrastructure within the College of Business Administration for the proposed offering. The certificate is designed to make supply chain courses, already being taught, available to non-cba students. The table below assumes that 10 students will enroll in four courses in the first year, twenty in the second, etc. The costs reflected are the additional expense for these enrollees. Current Budget 2 nd 3 rd 4th Year Year Year Year Year 1 Total Resource Requirements 11,080 22,160 33,240 44,320 55,400 2 Resources Available from Federal Sources 1 0 0 0 0 0 3 Resources Available from Other Non-State Sources 1 0 0 0 0 0 4 Existing State Resources 2 0 0 0 0 0 5 Resources Available through Internal Reallocation 3 11,080 22,160 33,240 44,320 55,400 6 New State Resources Required 4 0 0 0 0 0 Breakdown: New State Resources Required 7 FTE Staff 5 0 0 0 0 0 8 Personal Services 0 0 0 0 0 9 Equipment and Instructional Needs 0 0 0 0 0 10 Library 0 0 0 0 0 11 Other Support Services 6 0 0 0 0 0 1 These lines reflect funds available (not incremental funds) from non-state sources in any given year 2 Existing state resources in each successive year are equal to the sum of the previous year s existing state resources (line 4); plus resources made available through internal reallocation (line 5); plus new state resources (line 6). If state resources allocated to a program in any given year (line 4) exceed state resource requirements needed to support the program in the following year, state resource requirements should be reduced with a negative dollar adjustment on line 5. The sum of lines 2 through 6 will always equal line 1. 3 Numbers can be either positive (allocated to the program) or negative (allocated away from the program). 11
4 Reflects the level of state funding requested in the referenced year. Dollars reported are incremental. 5 Reflects the number of FTE staff to be supported with requested funds. Not a dollar entry. 6 Other dollars directly assigned to the program. Do not include allocated support services. Department and College Approvals Approved by the Information and Decision Sciences faculty on 2/6/15 Approved by the Graduate Academic Program Committee on 2/16/15 Approved by the CBA Faculty on 2/27/15 12