CRC STRATEGY STUDENT SUCCESS

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STUDENT SUCCESS District-wide Goal Our goal is to promote student success. This success is reflected in students performance at our colleges as well as their later achievements in education and the workplace. We also look at the intellectual skills that students develop while at Los Rios, such as critical thinking and the ability and desire to engage in life-long learning. Student success also measures the education of the whole person for engaging in an increasingly complex and interconnected world. S1 Ensure success on all college-wide measures recognizing the unique needs, goals, and circumstances of each student: Identify appropriate measures and standards and determine appropriate outcomes Units attempted/completed Course success/average GPA Persistence Transfer Completion (degrees, certificates) Employment earnings S2 Improve course success in basic skills and in courses with low success rates that are required for progress within a course of study. SL1 Provide Students with an Academic Toolkit Provide a range of opportunities and methods for students to develop the information, tools and skills they need to succeed at CRC. This will cover survival skills such as time management, study skills, and problem- Matriculation and Curriculum committees Fall 2005

solving. Options for developing these competencies in students include classroom instruction, self-paced modular instruction, web-based approaches, grouplearning approaches, etc. SL8 Enhance Tutoring Develop approaches that can enhance tutoring. Tutorial Coordinator SL12 Provide More Frequent Feedback to Students Provide support to facilitate more frequent feedback to students on course progress. The purpose of such feedback would be to allow students to adjust their approach to a course to maximize their chances of success. Feedback should be more frequent than midterm. VPI/VPSS Fall 2005 SL14 Improve Success Rates in Targeted Course Types Identify the factors that lead to high success rates in basic skills courses and courses required for progress within a course of study. Develop methods for ensuring high success rates for all courses of these types. Research Office VPI Fall 2005

S3 Improve students satisfaction with their educational experience (e.g., instructional effectiveness) and with college processes and services. SL2 Build a Sense of Community Develop a sense of community at CRC as a support for learning success. This is linked with Strategy SL10 expanding the MESA approach which provides a sense of community and focus around a disciplinary cluster. Placing priority on efforts to build the college s sense of community is premised on the belief that a positive sense of social engagement, when appropriately integrated with academic activities, will yield higher levels of student success. President Fall 2005 SD7 Encourage Student-Faculty-Staff Interaction Promote interaction as a support to academic success Increase cultural awareness and competency. Academic Senate Cultural Competence and Equity committee Fall 2005 Expansion of Student Participation in Governance: Develop a plan to educate and inform students on shared governance processes. This plan will include strategies to expand and improve student participation in governance Vice President of Student Services and Student

S4 Ensure effective and efficient matriculation, counseling, and financial aid processes to maximize factors leading to student success, for example: SL3 Create a Consistent Student Information and Feedback System CRC will enhance its capacity to understand its students needs and the factors contributing to student success. Research Office and Matriculation committee Fall 2005 SL4 Encourage Appropriate Expectations for Incoming Students Help students to accurately assess (1) themselves: their academic preparedness, their goals, their competencies, and their aptitudes; and (2) the world: the requirements of possible courses of study and of possible careers. VPSS Fall 2005 S5 Improve success in achieving student-defined goals (e.g., job enhancements, transfer, degree/certificate, enrichment, other) SC6 Maintain and Enhance Educational Partnerships Develop and improve partnerships between CRC and educational institutions programs to provide seamless articulation for CRC students to 4-year institutions. VPSS and Articulation Officer Ongoing

ACCESS AND GROWTH District-wide Goal As a community-based institution, the district strives to be responsive to the growing communities of the Greater Sacramento region. To meet the challenges of population growth, we pursue new delivery approaches to provide a high level of access to education. We also provide comprehensive support services to assure access by reducing or eliminating significant barriers and by promoting diversity. We are committed to ensuring that students from a wide variety of backgrounds have an equal chance to achieve their educational goals. A1 Increase enrollment at CRC of the potential student base from all socioeconomic and cultural groups to ensure CRC reflects the community. SC1 Develop Multimedia Presentations Develop targeted multimedia presentations to improve community awareness of CRC and to inform potential students of how to take advantage of CRC services. SC3 Enhance High School Outreach Enhance outreach to high schools to increase awareness of CRC as an option for all educational goals. SC4 Increase Presence in Diverse Communities Develop partnerships with key agencies (ethnic/cultural nonprofits) to help develop community connections and ongoing relationships. PIO VPSS President

LE4 Enhance Transportation Access Collaborate with local agencies (RT, City) to improve traffic and transportation service to and from CRC. VPA A2 Provide a variety of delivery modes matching demand (time of day, day of week, duration of course, location, in-person vs. distance). (changed from Objective to Strategy) VPI and Area Deans 2004 A3 Provide facilities that promote the effective learning of all students. (changed from Objective to Strategy) VPA, Health and Facilities 2004 A4 Maintain flexible and up-to-date instructional and information technologies (IT). (changed from Objective to Strategy) IT Ongoing A5 Ensure adequate staffing to meet the demand for services. (changed from Objective to Strategy) VPI & VPA Ongoing

TEACHING AND LEARNING EFFECTIVENESS District-wide Goal We are committed to providing the highest quality instructional programs in transfer, vocational and general education, using the best of current or emerging instructional methods and technologies. The district promotes flexible teaching and learning methods to support the success of its diverse student population. Cosumnes River Objectives L1 Provide effective instruction and services both within and outside the traditional classroom. Establish an institutional environment and systems that reward and support effective pedagogical methods and course content, including innovative pedagogical methods and course content; and traditional pedagogical methods and effective delivery of traditional course content. SL7 Develop Responsive New Programs and Courses Enhance approaches for developing new programs and courses that respond to changing educational and community needs. PROGRAM DEVELOPMENT PROCESS STREAMLINING SL10 Expand MESA Approach to Additional Subject Areas Explore ways to transfer key principles and attributes of the MESA model to other disciplinary clusters. Build on the high levels of success associated with peer and faculty interaction and support SC2 Create an Achievements Database Develop a database of achievements including programmatic Curriculum Area Deans Fall 2006 PIO

successes and faculty, student, and staff achievements. LE1 Ensure Adequate Instructional Technologies Identify, evaluate, develop, and support adequate informational and instructional technologies. Provide adequate support staff to assist in the effective use of instructional technologies. OP6 Integrate Student Services and Instruction Develop more effective processes to link instruction with services to ensure that students are efficiently linked to the resources they need to succeed. Develop Information Technology Plan to Enhance Technology Access: Assess the information technology capacity of the to meet the current demands on the system and develop a plan to accommodate the expanded demands for facilities and services for both program dependent needs (programs that require computer and information technology resources) and general information technology access. IT Fall 2005 VPI & VPSS Fall 2006 IT of a Distance Education Master Plan: By Fall 2004, the Academic Senate in cooperation with the Curriculum, Information Technology, Matriculation and s, will develop a Distance Education Master Plan. The main issues of this planning effort include an overall assessment of the desired future direction of the CRC distance education program and Academic Senate and, Curriculum, IT, Matriculation, and

provisions for staff education on the Principles of Good Practice in Distance Education s Impact of Staff on Student Learning Outcomes: Develop evaluation methods that measure the impact of staff development on student learning outcomes Staff Fall 2006 L2 Promote collegiality within and across disciplines and classifications. SL11 Create Opportunities for Cross-District Idea Sharing Engage faculty across the district in discussions of effective instructional and content models. This will generate new teaching options and help disseminate existing good ideas. Staff SL13 Encourage Interdisciplinary Idea Sharing Create opportunities for faculty and staff to interact across disciplines to share good ideas. This can range from simple classroom observations Staff Link the Program Review process to Program Learning Outcomes. Evaluation of Program Review Process Link to Program Learning Outcomes: Assess the new program review models with respect to their efficacy in defining and measuring learning outcomes for programs and forward a recommendation for changes/ adaptations as necessary to the President. and VPI Develop Process for Program-level Student Learning Outcomes: Create a process and timeline to develop program- VPI Fall 2005

level learning outcomes in all programs and include them in the college catalog and other appropriate publications. of Master Plan for Cultural Competence of Master Plan for Cultural Competence: Consider the development of a Master Plan for Cultural Competence, Equity and Diversity. Cultural Competence and Equity 2004

ORGANIZATIONAL EFFECTIVENESS District-wide Goal Our organizational processes play a critical role in student success and overall institutional effectiveness. Los Rios will continually improve its organizational processes in order to enhance its institutional effectiveness and ensure its fiscal accountability and integrity. Cosumnes River Objectives O1 Promote and sustain a dynamic culture of achievement, engagement, and problem-solving. SD1 Create an Institutional Staff Plan Develop a college wide staff development plan that addresses organizational needs and priorities Staff SD4 Develop a process that will train staff to devise Individual Career: Create a process for individual development plans for all staff and faculty. Staff Fall 2006 SD5 Develop Internships for Future Teachers/Counselors/Managers Create development opportunities for CRC staff whose individual career development goals are to advance within CRC. Staff Fall 2006

SD6 Improve General Morale Pay attention to staff morale in general and to the needs of those who may be at risk for burn out in particular. President Ongoing SD8 Increase Recognition and Appreciation of Faculty and Staff Success Develop a culture of appreciation and recognize the successes of faculty and staff, both personal and professional. President Ongoing OP8 Sustain a CRC Culture of Trust, Respect, Engagement and Problem-Solving Develop a campus climate where people feel respected and part of the campus community. President Ongoing OP1 Develop and Maintain an Effective, Ongoing Strategic Process Develop and maintain a strategic planning process that: Maintains a Culture of evidence Improve Link Between Program Reviews and Unit/Strategic : Recommend structures and changes in process to better link program review with unit planning, strategic planning, the research agenda at the and the shared governance committee processes for curriculum, staffing, equipment and facilities., VPI, VPSS 2004 Ensures accountability and institutionalization of processes Aligns strategic planning and administrative and shared Improve Link Between Shared Governance Processes and Process: Recommend structures and changes in process to better link the shared governance processes, the administrative goals and objectives process and the accreditation process with the college s strategic planning process, VPI 2006

governance processes SL5 Develop An Educational Master Plan Develop an educational master plan to clarify and refine the s educational approach, program and direction. The educational master plan will provide an inventory of existing and a forecast of projected programs and courses. It represents what the college currently offers and what it projects offering in future. The educational master plan will be a driving factor for the facilities master plan., Curriculum, VPI Fall 2003 SL6 Develop a Student and Learning Support Services Master Plan Develop a student and learning support services master plan to clarify and refine the s approach to delivering student support services (e.g., counseling, matriculation, financial aid, etc.) and learning support services (library services, tutoring, etc.). The master plan will provide an inventory of existing and a forecast of projected student and learning support services. It represents what the college currently offers and what it projects offering in future, and will be developed to be consistent with the Educational Master Plan. This plan will also address administrative services, as part of a comprehensive approach to address all the service factors that contribute to student success. VPSS 2004

LE2 Develop A Facilities Master Plan Develop a comprehensive Facilities Master Plan to meet the needs of current and emerging programs, based on the educational master plan (SL5) and the student and learning support services plan (SL6). Review and evaluate campus projects. Health and Facilities, VPA Fall 2003 Improve Link Between Program Reviews and Unit/Strategic : Recommend structures and changes in process to better link program review with unit planning, strategic planning, the research agenda at the and the shared governance committee processes for curriculum, staffing, equipment and facilities., VPI 2004 Evaluation of Strategic and Program Review Processes: Review the current strategic planning process and program review models and instruments with respect to their efficacy in producing institutional change and enhancing institutional effectiveness and make recommendations for changes as needed., VPI 2006 Evaluation of Student Services Program Review: Assess the effectiveness of the student services program review model and develop recommendations for change and enhancements 2004

Refinement of Capital Outlay : By, the Budget and the Vice President of Administrative Services and Student Support will refine the process for capital outlay planning and equipment needs to effectively link it with the unit and strategic planning processes. Budget, VPA Improve Link Between Reviews of Outcome Data and Assess Their Utility for Assessing Effectiveness: Develop a mechanism by which outcome data is reviewed and changes to improve the college s performance are recommended. This process will include a review of the measures and outcomes used to assess the ongoing effectiveness of these changes and to determine whether they should be continued, abandoned, or modified. This process should also determine the utility of the measures for assessing institutional effectiveness, VPI 2006 O3 Ensure high-quality communication and widespread participation in organizational decision-making. OP3 Conduct Process Improvement Efforts Review and improve CRC processes to ensure procedures are efficient, streamlined and well understood by staff. Executive Council Fall 2005 OP5 Improve CRC s Internal Communications Continue to explore effective communication between all CRC constituencies about organizational processes and opportunities: Executive Council Fall 2005 OP7 Enhance Participation in Shared Governance Strengthen and improve participation in shared governance. Identify and rectify barriers to the Executive Council Fall 2005

participation of all constituencies Communication and Training Strategy for Research Capabilities: Develop and implement a communication strategy that will keep the campus community informed about the research capabilities that exist at the. They will also develop and implement a training program that will help members of the college community know how to better interpret and apply institutional and classroom-based research. Ongoing evaluation and modification should be included as components of the communication strategy and training program. VPSS, Researcher, District Institutional Research O4 Establish, standardize and communicate efficient operational processes. SD2 Provide Orientation for All New Staff Offer enhanced and more intensive orientation programs respectively for new faculty, new classified staff, and new administrators. Staff Administrative Structure Analysis: Assess whether the current administrative structure is adequate to address college needs, and, if not, work with the to develop a plan to address the need. President 2005

Expansion of Research Capabilities: Develop a comprehensive plan to expand the research capabilities of the college research office so the is able to meet the research needs identified by the program review process and so the will be able to identify causal components, to study the success of subgroups of students, to pinpoint factors that influence student outcomes, and to measure student success in more diverse ways. This plan should increase the college s access to data as well as expand the type of data that are available. VPSS Fall 2005

COMMUNITY AND ECONOMIC DEVELOPMENT District-wide Goal We seek to promote the health and economic vitality of the region. As a community resource, the district and its colleges contribute to community life through partnerships, staff involvement in civic affairs, and programs that are open to the public. The district and colleges also support economic development through their occupational programs and their partnerships with businesses and industry. Cosumnes River Objectives C4 Prepare a workforce that can attract and promote successful regional economic development. C1 Increase high-quality partnerships with local businesses, organizations, educational institutions, and the community. (Moved from objective) Dean of Instruction/ Resource SC5 Enhance Business and Agency Outreach and Partnerships Expand current and develop new business and agency outreach and partnerships. This will enable CRC to stay current in anticipating the workforce and educational needs of the community. Dean of Instruction/ Resource C2 Make CRC a community hub for educational and cultural events. (moved from objective) President 2004

C3 Increase CRC s positive image in the community and its reputation as a community and educational resource. (moved from objective) President 2004 SC7 Develop External Resources Focus resource development activities on seeking funds for implementing the high-priority strategies and initiatives of the college, President 2005