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ub Document N: Course and Program Development: MPACT AND APPROVAL SGNATURES See Course and Program Development Policy and Procedures (www.ubalt.edulprovost) for instructions. SCHOOl: o LAW OMSB 000 ocpa CONTACT NAME: Mariglynn Edlins PHONE: ~lo-837-5341 DEPARTMENT/DVSlON: ~uman Services Administration DATE PREPARED: 12/15/15 PROPOSED SEMESTER OF MPlEMENTATON: Sfall o spring YEAR: 12015 TYPE OF ACTON: add (newl o deactivate o modify o other LEV l OF ACTON: o noncredit o undergraduate o graduate other ACTON BENG REQUESTED (select one category, either Course Actions or Program Actlons): SCOURSE ACTONS OrlglM Subject Code/Coul'$e Number: o PROGRAM ACTONS Original PfOram Ttle: HSER410 OrlllM CoU'$e Title: Ethics and Empathy for Public servants Select one or multiple actions from one ojthe lists below (review the Ust ofnecessgry documents and slonqtures): t 1. Experimental Course 2. Course Title 3. Course Credits 4. Course Number S. Course Level 6. Pre- and Co-Requisite 7. Course DeSCription S. New COurse 9. Deactivate Course 22. Other 10. Pl'llram Requirements 11a. Undelllraduate Specialization (Fewer than 24 credits) llb. Master's Specialization (Fewer than 12 credits) 11c. Doctoral Specialization (Fewer than 18 credits) 12. Minor (add or delete) 13. Closed Site Pl'llram 14. Proaram Suspension 15. Pl'llram Reactivation 161. Certificate Proaram (UG/G) exclusively within existing deeree Pl'llram 16b. Certificate Proaram rug/g) outside ofor across dea:r" Pl'llllrams (12 or more credits) 17. Off-Campus Delivery of Existing Pl'llrams 18a. Undelllraduate Concentration (24 or more credits) 18b. Master's Concentration (12 or more credits) Sc. Doctoral Concentration (ls or more credits) 19. Pl'llram llte Change 20. Pl'llram Termination 21. New Dea:ree Pl'Oram 22. Other ADDTONAL DOCUMENTATON (check all appropriate boxes of documents included; review the list qfnecessary documents): 'J summary proposal (0) ~ course definition document (P Cl full five-page MHEC proposal (Q) Cl financial tables (MHEC) (R Cl other documents as may be required by MHEC/USM (51 Cl other(t)

MPACT REVEW (review the list ofnecessory signatures): mpjt h'd Entity a. Library :J no impact :J impact statement attached b.ots :J no impact :J impact statement attached c. University Relations :J no impact :J impact statement attached d. Admissions :J no impact :J impact statement attached e. Records :J no mpact :J impact statement attached SlgflJture '-- Ddtt' APPROVAl. SEQUENCE (review the list ofnecessary slanatures): B. General Education (for No.7, 8) C. Final Faculty Review Body Within Each School (Chair) D.Oean E. University Faculty Senate (Chair) F. University Council (Chair)l G. Provost and Senior Vice President for Academic Affairs H. President. Board of Regents (notification only),. Board of Regents (approval) i K. MHEC (notification only) L MHEC (approval) M. Middle States Association notification Required only ifthe University's mission is changed by the action 1 UniverSity Council review (for recommendation to the president or back to the provost) shall be limited to curricular or academic policy issues that may potentially affect the University's mission and strategic planning, or have a significant impact on the generation or allocation of its financial resources. 2

DESCRBE THE REQUESTED COURSE/PROGRAM ACTON (additional pages may be attached if necessary): rroposed course: Ethics & Empathy for Public Servants ~his course will provide students with the specific knowledge and training to apply ethics and empathy in real world, public ervice situations. Through the course, students will not only be able to recognize relevant concepts of ethics and empathy in ituations, but also be able to make decisions about how to act ethically and empathetically when working on the frontiines of ublic service. The course will rely on novels, short stories, films and television shows to provide students scenarios where thics and empathy come into play. ~ ~his course should be an upper level, undergraduate course in the Human Services Administration program, but be cross-listed ith other programs (HSAD, GVPP, PA, CRM, etc) and open for graduate level students. Many undergraduate courses touch n issues of ethics and emapthy briefly; this course should be a 400 level course because it will allow students to draw on their wn experiences and knowledge, as well as course material, to apply ethics and empathy in applied situations. The course ould provide additional learning opportunities for graduate level students. SET FORTH THE RATONAlE FOR THS PROPOSAL: e idea for this course grew out of conversations a number of faculty members in various programs participated in during he Research nitiative meetings, hosted by Dr. Spencer. These conversations revealed that ethics and empathy are both an rea of interest for faculty members but are also an identified need for our students and more generally within the school. here is a current gap in the College of Public Affairs offerings for ethics courses and our students often go outside of the liege to take relevant courses. ~ thics has long been considered an necessary of element of public service, such that many fields have defined their own code f ethics. Empathy is a skill that many fields are starting to talk about more, and something that employers want to see. This s especially the case since research now suggests that college graduates have lower levels of empathy than they did 40 years go. Additionally, there has been a recent focus on empathy in popular culture as President Obama has talked about mpathy with the Pope, as well as referencing it as a necessary trait for a Supreme Court judge. ur CPA programs prepare students to be public servants; this course would provide them with the specific knowledge and raining to apply ethics and empathy in real world, public service situations. 4

ub DOCUMENT P: COURSE DEFNTON See Course and Program Development Policy and Procedures (http://www.ubalt.edu/temolate.cfm?page=257) for instructions. 1. DATE PREPARED 2/15/15 2. PREPARED BY Mariglynn Edlins, PhD 3. DEPARTMENT/DVSON Human Services Administration 4. COURSE NUMBER(S) with SUBJECT CODE(S) HSER 410, to be cross-listed with other programs (such as PAUD, HMSG, CRJU, GVPP, CSCE) and available to graduate students 5. COURSE TTLE Ethics and Empathy for Public Servants 3 6. CREDT HOURS 7. CATALOG DESCRPTON Explores the role of ethics and empathy in the work of public servants, with a goal of preparing students for careers in public service. Relying on novels, short stories, films, television and other stories, this course provides students case examples of scenarios where ethics and empathy are relevant and/or missing. Through the course, students have the opportunity to explore the challenges, benefits, and opportunities associated with ethical and empathetic service delivery. 8. PREREQUSTES 9. COURSE PURPOSE (how the course is to be used in the curriculum; e.g., required for the major, elective, etc.) Meet requirement for ethics course; Elective 10. GENERAL EDUCATON AREA (if applicable; e.g., social sciences, humanities, mathematics, etc.) Applicable to any students interested in ethics, empathy, and/or public service; of specific interest for students interested in the human service field

11. COURSE TYPE/COMPONENT (clinical, continuance, discussion, field studies, independent study, laboratory, lecture, practicum, research, seminar, supervision, thesis research, tutorial or workshop; this must match PeopleSoft 9.0 coding, so check with your dean's office if you are :unsure of the correct entry) Seminar u. FACULTY QUALFED TO TEACH COURSE Marialynn Edlins 13. CONTENT OURNE The eourse will start out by establishing what ethics and empathy are, as well as where they come into play in public service. We will explore current and past thinking about these concepts and their role in service delivery (there is a wealth of literature in public administration, medicine, human services, and criminal justice literature). During the majority of the semester. students will engage with fictional and non-fiction narratives that provide cases where ethics and empathy come into play. Using a case study approach, students will be able to explore the challenges, limitations, opportunities, and costs associated with ethical and empathetic service delivery. 14. LEARNNG GOALS Students will learn the core elements of ethics and empathy, develop the skill to recognize these concepts in real-life scenarios and gain experience debating the treatment of ethics and empathy in difficult situations. Students will develop concrete skills in using applying ethics and empathy as a improve the administrative skills that are necessary for work in public service; Students will reflect on their personal feelings toward and experience with public servants, in order to explore the ways ethics and empathy can foster genuine and empathic relationships 15. ASSESSMENT STRATEGES On-goingjournals that connect the source materials to the weekly topics; midterm test with a choice of discussion questions, a final project that creatively allows them to either demonstrate their grasp of ethics and empathy in public service or that allows them to take our course discussion further (in the form of a presentation or research project) 16. SUGGESTED TEXT(S) and MATERALS (e.g. textbooks, equipment, software, etc., that students must purchase) There will be no assigned textbook. The course will draw from novels, short stories, film, television, and newspaper articles. 11. SPECAL GRADNG OPTONS (if applicable) 18. SUGGESTED CLASS SZE 20-30 students 19. LAB FEES (if applicable)