Team Leader Learning Design INFORMATION PACK CONTENTS: Selection Criteria (please address in a cover letter) & How To Apply Context and Scope HammondCare s Mission, Motivation and Mission in Action (our core values) 1. Selection Criteria Please briefly address each criterion individually in a cover letter bullet points or short paragraphs are OK 1. Commitment to engage and align with HammondCare s Christian Mission, Motivation and Mission in Action. 2. A Bachelor s degree in education, or a related discipline (or equivalent experience). 3. Broad experience in learning design/educational design/instructional design. 4. Experience managing a team 5. An understanding of the vocational education sector and its operations (experience working in regulated environments and/or for an RTO or higher education provider is preferred) 6. Highly effective communication (written and verbal) and interpersonal skills at all levels with a demonstrated ability to work effectively within a multi-skilled project team. 7. Proven experience identifying issues and proposing solutions in a dynamic environment. 8. Credibility and authority to contribute to discussions with other members of the College leadership team and stakeholders across HammondCare. 9. Empathy and patience 10. High level of attention to detail and commitment to quality 11. Experience working with SumTotal or Articulate Storyline 360 is desirable 12. Experience working in health or social care settings would be beneficial Additional Information to be provided with Application (information treated in the strictest confidence) 1. Do you have any medical condition/illness, which would prevent or hinder you from performing the work you have applied for? If YES, please give details (including dates). 2. Were you born in Australia? If NO, please give details of your citizenship, permanent residency or working visa (include copy of relevant documentation). 3. HammondCare recommends that workers continue to be made aware of the recommendations with regards to immunisation against Hepatitis B and Influenza as advised by the Department of Health. Although not compulsory, it is recommended that all workers know their vaccination and immunity (serology) status. How to Apply Please email your resume and a covering letter addressing the above selection criteria to: Attention: Kathryne Purvis Team Leader Learning Design Email: recruitment@hammond.com.au
2. Context and Scope HammondCare is an independent Christian charity that exists to improve quality of life for people in need. We specialise in aged and dementia care, palliative care, rehabilitation, mental health services for older people, and other related health and aged care services. HammondCare seeks to embed evidence based best practice in its services and we provide these services through home care, subacute hospitals and residential aged care. Bringing these health, hospital and aged care services together, HammondCare has been able to develop innovative, flexible care models designed to serve people with complex health or aged care needs, regardless of their circumstances. HammondCare works to provide its staff with support, career development opportunities, education, responsibility and recognition, work/life balance, and satisfying roles. About the Role The Team Leader Learning Design is an integral member of the Hammond College team, and is responsible for the delivery of relevant learning resources that support face to face, online and blended learning delivery as part of a pathway or in moments of need. This permanent full time, senior generalist role, has responsibility for oversight of learning design, coordination of resource development and the provision of guidance for the learning design team. The incumbent will work alongside other members of the Hammond College team to ensure they equally deliver on projects and key priorities throughout the year. The essence of this role includes: Providing general guidance to the College s design team in the areas of learning solutions, learning design, and assessment. Providing leadership, and direction for the design team as they collaborate with subject matter experts and create targeted resources to meet the needs of HammondCare business units. Working closely with the Leader ELearning Systems, the Team Leader Administration and the RTO Manager to implement the Digital Learning Strategy and prioritise resource development. Providing advice and support to members of the design team in order to ensure the efficient production and/or curation of high quality resources including (but not limited to): online modules, webinars, videos, discussions boards, transcripts, guided conversations, facilitator guides, participant workbooks, competency based assessments, and micro learning tools such as infographics, digital postcards and podcasts Developing and maintaining procedures and documentation to support continuous improvement of the resource development process. Developing and facilitating work project plans, debriefs and post deployment feedback to identify successes and opportunities for improvements. Report to the Operations Manager and to other key stakeholders on progress against HammondCare s Digital Learning strategy and develop solutions to any challenges as they arise
Key Accountabilities Key Accountability Capability Responsibilities/Task 1.0 Leadership and direction Mission in Action Providing leadership Delivering results Provide day to day line management for the Design team (up to 5 direct reports.) Direct and prioritise work requests to the Design team and ensure alignment to the ELearning strategy and organisational priorities. Recognise and reward behaviour aligned to HammondCare s Mission, while challenging behaviour that contravenes organisational values. 2.0 Advice and technical expertise. Delivering results Working Effectively with Advise and support the team as they work with subject matter experts to develop learning resources including (but not limited to): online modules, webinars, videos, discussions boards, transcripts, guided conversations, facilitator guides, participant workbooks, competency based assessments, and micro learning tools such as infographics, digital postcards and podcasts. Identify areas of technical weakness and support the team to develop their expertise as new techniques, technologies and opportunities arise. Manage the development and maintenance of learning design documents and online content - learning specifications, scoping, storyboarding, performance support tools and quality assurance documents. Experience in proactive review of content to ensure accuracy and alignment with the brief and HammondCare s Mission and brand.
Key Accountability Capability Responsibilities/Task 3.0 Development and maintenance of processes and documentation. Working Effectively with Adapting Approaches Develop and improve systems for prioritisation and workflow. Ensure that the team complies with templates and work processes. Foster an atmosphere of continuous improvement. Document and report on the team s achievements and challenges. Design, develop, implement, evaluate and audit digital learning solutions. Contribute to reporting (project and BaU) and presentations. 4.0 Establish and maintain College Education records Delivering Results Participate in governance structures and meetings. Ensure that HammondCare s learning resource records are compliant with relevant accreditation requirements in the area of training resources. 5.0 Leadership team participation. Working Effectively with Ensure there is transparency and access to this information by appropriate managers across the organisation. Work cooperatively with other Hammond College Managers and Team Leaders on a range of projects and issues to ensure that there are no barriers or silos that hinder the College as it serves the broader organisation. Adapting Approaches Providing leadership Work cooperatively with other managers and staff of HammondCare as appropriate, in accessing and sharing information and in achieving broader organisational goals. 6.0 Professional Development Mission in Action Participate in the Annual Development Meeting process. Continually update job knowledge by engaging in educational opportunities, reading professional publications, maintain industry networks and engage with industry professional associations. Represent HammondCare to suppliers, partners and industry forums
Capabilities for the Role Work Stream B Capability Description Behavioural Indicators Work Stream B Mission in Action Live the Mission Providing Leadership You align with HammondCare s culture and values, and shape the culture by demonstrating the Mission in Action Serving and Working Together. You lead yourself and others by seeking feedback and taking responsibility for personal and professional development. You support and empower others to develop the 6 capabilities. You recognise and reward aligned behaviour. You challenge behaviour that is not aligned. The MIA drives your judgement, decisions and actions You are a role model for others and demonstrate servant leadership. You are committed to professional development for yourself and your team. You keep your team informed and engaged. You develop others through mentoring and supervision. You develop professional networks. Working Effectively with You serve people with passion, working together as outlined in the Mission in Action to focus on the needs of those we serve. You communicate and engage with others to achieve outcomes. You manage yourself so you can work with a variety of different people, partnering and collaborating across teams and portfolios. You lead the team to work together in line with the Mission in Action, taking action where behaviour is not aligned. You communicate effectively with people from different backgrounds and with different communication styles. You involve team members, seeking input and feedback as needed. You build a team environment of trust, respect and accountability. You ensure your team delivers on its outcomes. Delivering Results You perform the requirements of your role well and ensure role expectations and objectives are met. You solve problems effectively, seeking to understand the situation as fully as possible. You meet all role specific KPIs. You deliver on your day--to-day responsibilities and meet role expectations. You recognise the activities and skills needed to achieve planned outcomes. You delegate, recognising and using other people's strengths. You evaluate the performance of team and individuals against targets. You support and empower staff to problem solve. You use your problem solving skills to make effective decisions. Demonstrates Excellence in Work You follow HammondCare s mission and apply evidence based practice to the way you work. You set and model a standard of excellence within your area of expertise You work within the MIA while applying current best practice in your role. You set standards for others to apply best practice within your team. You identify opportunities to improve business performance. You monitor compliance data and support staff who report compliance issues. Adapting Approaches You adapt to changing circumstances and perform your role effectively, in an environment that is often complex. You embrace innovation by recognising situations or conditions where change is needed and influence others to improve You look for opportunities to improve and innovate. You recognise when there is a need for change. You facilitate open discussions about new ideas and ways of working. You lead local change initiatives using a change management framework.
3. HammondCare s Mission, Motivation and Mission in Action