KNOWLEDGEBRIEF CMI QUALIFICATIONS LEARNER HANDBOOK

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StudyCentre 01 020 04 3 innovate@knowledgebrief.com www.knowledgebrief.com @knowledgebrief KNOWLEDGEBIEF CMI QUALIFICATIONS LEANE HANDBOOK Better Managers for Better Business

CONTENTS Better Managers Make Better Businesses The Study Journey 3 Overview of Qualifications 4 CMI Level Factsheet / ules of Combination CMI Level Factsheet / ules of Combination Time Limits 13 Qualification Delivery 14 Assesment Methods 1 Learner Support 1 Glossary of Terms 20

03 THE KNOWLEDGEBIEF STUDY JOUNEY The typical study journey step-by-step: 1. Qualification Selection Learners select applicable qualification; Level in Management and Leadership or Level in Strategic Management and Leadership, and choose Award, Certificate, Diploma or Extended Diploma. 2. Qualification Purchase Payment transaction is required following qualification selection, if applicable. 3. CMI egistration Before learners can begin studying they must register for their CMI learner number. Managed within KBProfessional, from the My Study Units page within my profile, learners will be prompted to complete the registration. 4. Unit Selection Learners then view and decide which units to study (see ules of Combination) and selects enrol in the chosen study units.. Tutor Welcome tutors will contact learners to welcome them and answer any questions.. Learner Study Learners should begin study by reviewing and understanding the written assignment requirements provided within the Assessment Criteria, Assessment Methods and the Assignment Brief and Good Practice Guide for each study unit chosen.. KBProfessional Advanced Management Platform Learners begin study on the KBProfessional Advanced Management Platform working through the techniques mapped to the study unit, collecting thoughts and notes in the learner profile area. 8. Learner Assessment Mandatory assessment for all leaners is in the form of a 2,00 3,00 written assignment per study unit, alongside complimentary optional methods (see Assessment Methods).. Learner Achievement Learners receive confirmation of achievement results from. For learners that successfully pass the qualification, a certificate will then be produced and sent to the address stored in the learner profile. Where relevant, the learner may choose to pursue the Chartered Manager award.

OVEVIEW OF QUALIFICATIONS learners can to enrol for a Level qualification in Management and Leadership or a Level qualification in Strategic Management and Leadership. Learners then select if they would like to study an Award, Certificate, Diploma or Extended Diploma. The titles given below are the titles as they will appear on the qualification when awarded to the learner. CMI Level Qualifications in Management and Leadership Award in Management & Leadership - (QF) 00/42/ Certificate in Management & Leadership - (QF) 00/43/ Diploma in Management & Leadership - (QF) 01/11/1 Extended Diploma in Management & Leadership - (QF) 01/0104/0 CMI Level Qualifications in Strategic Management and Leadership Award in Strategic Management & Leadership - (QF) 00/4/4 Certificate in Strategic Management & Leadership - (QF) 00/4/ Diploma in Strategic Management & Leadership - (QF) 01/11/3 Extended Diploma in Strategic Management & Leadership - (QF) 00/40/ POGESSION TO CHATEED MANAGE The qualifications provide opportunities for progression to other qualifications at the same or higher levels, which could also be work-based or more academically structured. Experienced managers that hold CMI Level Diploma in Management & Leadership or Level Strategic Diploma in Management & Leadership have the opportunity to become a Chartered Manager via the exemption route. Entry Criteria: Minimum of 3 years management experience CMI Level Diploma in Management & Leadership or above The exemption upgrade builds upon the knowledge and expertise demonstrated through completion of the qualification. Assessment is in the form of a 30-0 minute telephone conversation with, detailing the learning gained, the improvement in management practice and the positive, measurable contribution made by the individual to their organisation. The submission is submitted by to CMI for validation. Upon approval of the submission, Chartered Member (CMgr MCMI) or Chartered Fellow (CMgr FCMI) will be awarded, dependent on experience.

0 CMI LEVEL QUALIFICATION FACTSHEET QUALIFICATION OBJECTIVE These qualifications are for the development of the role and skills of managers. These qualifications aim to develop personal management capabilities, make effective use of information in decisionmaking, operations and the development of the skills in managing people. LEANE LEVEL Although the qualifications can be offered to learners from age 18, in practice the majority of learners at this level would be expected to be over 1 years of age. ACCEDITATION DATES These qualifications are accredited by Ofqual from 1st September 2013, and the operational start date in CMI Centres is 1st January 2014. The accreditation ends on 31st August 2018.

ULES OF COMBINATION ules of combination are defined as being a description of the credit accumulation requirements for the achievement of a named qualification. The rules of combination must be adhered to in order to achieve the qualification. CMI Level Award in Management & Leadership (QF) Learners need to complete any combination of units to a minimum of credits to achieve this qualification CMI Level Certificate in Management & Leadership (QF) Learners need to complete any combination of units to a minimum of 13 credits to achieve this qualification CMI Level Diploma in Management & Leadership (QF) Learners need to complete any combination of units to a minimum of 38 credits to achieve this qualification Unit Number Unit Name Level Credits Unit 001V1 Unit 002V1 Unit 003V1 Unit 004V1 Unit 00V1 Unit 00V1 Unit 00V1 Unit 008V1 Unit 00V1 Unit 010V1 Unit 011V1 Unit 012V1 Unit 013V1 Unit 020V1 Unit 021V1 Unit 022V1 Personal development as a manager & leader Information based decision making Managing team and individual performance Practices of resource management Meeting stakeholder and quality needs Conducting a management project Organisational financial management Conducting a marketing plan Project development and control Planning for development Managing recruitment, selection and induction Being a leader Leadership practice Introduction to management and leadership Operational risk management Organisational corporate social responsibility 10

0 CMI Level Extended Diploma in Management & Leadership (QF) Learners need to complete all Group A units, a minimum of credits from Group B and any comination of units to a minimum of 1 credits from Group C. Learners need to complete a total of 2 credits to achieve this qualification Group A Unit Number Unit Name Level Credits Unit 001V1 Unit 002V1 Unit 004V1 Unit 00V1 Unit 00V1 Personal development as a manager & leader Information based decision making Practices of resource management Meeting stakeholder and quality needs Conducting a management project 10 Group B Unit Number Unit Name Level Credits Unit 003V1 Unit 012V1 Managing team and individual performance Being a leader Group C Unit Number Unit Name Level Credits Unit 00V1 Unit 008V1 Unit 00V1 Unit 010V1 Unit 011V1 Unit 013V1 Unit 020V1 Unit 021V1 Unit 022V1 Unit 002V1 Unit 003V1 Unit 004V1 Unit 00V1 Unit 00V1 Unit 008V1 Organisational financial management Conducting a marketing plan Project development and control Planning for development Managing recruitment, selection and induction Leadership practice Introduction to management and leadership Operational risk management Organisational corporate social responsibility Ethical organisational management Planning a change process Leading equality and diversity Developing and managing networks Managing ideas and innovation Managerial decision making

elationship to National Occupational Standards (NOS) for Management and Leadership Unit Number Unit 001V1 Unit 002V1 Unit 003V1 Unit 004V1 Unit 00V1 Unit 00V1 Unit 00V1 Unit 008V1 Unit 00V1 Unit 010V1 Unit 011V1 Unit 012V1 Unit 013V1 Unit 020V1 Unit 021V1 Unit 022V1 Unit 002V1 Unit 003V1 Unit 004V1 Unit 00V1 Unit 00V1 Unit 008V1 Unit Name Personal development as a manager & leader Information based decision making Managing team and individual performance Practices of resource management Meeting stakeholder and quality needs Conducting a management project Organisational financial management Conducting a marketing plan Project development and control Planning for development Managing recruitment, selection and induction Being a leader Leadership practice Introduction to management and leadership Operational risk management Organisational corporate social responsibility Ethical organisational management Planning a change process Leading equality and diversity Developing and managing networks Managing ideas and innovation Managerial decision making NOS Units LAA1, LAA2, LDB, LDB, LEB1 LDB, LDD, LEC2, LEC3, LEC4, LEC LBA3, LDA, LDA, LDB4, LDC LBA, LEB2, LEB3 LDD2, LFE1, LFE2, LFE3, LFE4, LFE LEC, LFA LEA1, LEA2, LEA3, LEA4 LBA4, LFB1, LFB2, LFB3 LFA LDA1, LDB4, LDC1, LDC2 LDA1, LDA2, LDA3 LAA1, LBA2, LBA3, LBA8, LDD LAA1, LBA8 LAA1, LAA2, LDA2, LDB4, LDC, LDB, LEC LBB1, LEB1 LBB3, LEB4 LBA4, LBB3, LEB4 LCA2, LCA3, LCA4, LCA LBA, LBA8 LAA3, LDD2, LDD3, LDD4 LCA1 LDB, LDD, LEC2, LEC3, LEC4, LEC EQUIVALENCES CMI qualifications at QF Level portray practical team leading skills and competences that are rated in academic terms as being comparable to Foundation Degrees and Higher National Diplomas (HND).

0 CMI LEVEL QUALIFICATION FACTSHEET QUALIFICATION OBJECTIVE These qualifications are designed for managers who have the authority and personal inspiration to translate organisational strategy into effective operational performance. The qualifications require managers to build on their strategic management and leadership skills and to focus on the requirements of implementing the organisation s strategy. LEANE LEVEL Although the qualifications can be offered to learners from age 18, in practice the majority of learners at this level would be expected to be over 1 years of age. ACCEDITATION DATES These qualifications are accredited by Ofqual from 1st September 2013, and the operational start date in CMI Centres is 1st January 2014. The accreditation ends on 31st August 2018.

ULES OF COMBINATION ules of combination are defined as being a description of the credit accumulation requirements for the achievement of a named qualification. The rules of combination must be adhered to in order to achieve the qualification. CMI Level Award in Strategic Management & Leadership (QF) Learners need to complete any combination of units to a minimum of credits to achieve this qualification CMI Level Certificate in Strategic Management & Leadership (QF) Learners need to complete any combination of units to a minimum of 13 credits to achieve this qualification CMI Level Diploma in Strategic Management & Leadership (QF) Learners need to complete any combination of units to a minimum of 3 credits to achieve this qualification Unit Number Unit Name Level Credits Unit 001V1 Unit 002V1 Unit 003V1 Unit 004V1 Unit 00V1 Unit 00V1 Unit 00V1 Unit 008V1 Unit 00V1 Unit 010V1 Unit 011V1 Unit 012V1 Unit 013V1 Unit 014V1 Unit 021V1 Unit 022V1 Unit 023V1 Personal leadership development as a strategic manager Developing performance management strategies Financial management Strategic information management Conducting a strategic management project eviewing organisational strategy plans and performance Financial planning Developing a marketing strategy Strategic project management Implementing organisational change strategies Strategic planning Strategic human resource planning Strategic leadership Strategic leadership practice Introduction to strategic management and leadership Developing risk management strategies Strategic corporate social responsibility 10 8 10

011 CMI Level Extended Diploma in Strategic Management & Leadership (QF) Learners need to complete all Group A units and any comination of units to a minimum of 18 credits from Group B. Learners need to complete a total of credits to achieve this qualification Group A Unit Number Unit Name Level Credits Unit 001V1 Unit 002V1 Unit 003V1 Unit 004V1 Unit 00V1 Unit 00V1 Personal leadership development as a strategic manager Developing performance management strategies Financial management Strategic information management Conducting a strategic management project eviewing organisational strategy plans and performance 10 Group B Unit Number Unit Name Level Credits Unit 00V1 Unit 008V1 Unit 00V1 Unit 010V1 Unit 011V1 Unit 012V1 Unit 013V1 Unit 014V1 Unit 021V1 Unit 022V1 Unit 023V1 Financial planning Developing a marketing strategy Strategic project management Implementing organisational change strategies Strategic planning Strategic human resource planning Strategic leadership Strategic leadership practice Introduction to strategic management and leadership Developing risk management strategies Strategic corporate social responsibility 8 10

elationship to National Occupational Standards (NOS) for Management and Leadership Unit Number Unit 001V1 Unit 002V1 Unit 003V1 Unit 004V1 Unit 00V1 Unit 00V1 Unit 00V1 Unit 008V1 Unit 00V1 Unit 010V1 Unit 011V1 Unit 012V1 Unit 013V1 Unit 014V1 Unit 021V1 Unit 022V1 Unit 023V1 Unit Name Personal leadership development as a strategic manager Developing performance management strategies Financial management Strategic information management Conducting a strategic management project eviewing organisational strategy plans and performance Financial planning Developing a marketing strategy Strategic project management Implementing organisational change strategies Strategic planning Strategic human resource planning Strategic leadership Strategic leadership practice Introduction to strategic management and leadership Developing risk management strategies Strategic corporate social responsibility NOS Units LAA1, LAA2, LBA1, LDB LDB4 LEA1, LEA3, LEA4 LEC1, LEC2, LEC4, LEC LFA LBA4, LBA LEA2, LEA3, LEA4, LBA LBA4, LFB1, LFB2, LFB3 LFA LCA2, LCA3, LCA4, LCA LBA1, LBA, LBA LDA1, LDA2, LDA4, LDA, LDA LBA1, LEB4, LBB4 LBA1 LAA1, LAA2, LFB1, LFB2, LFB3, LEC LBB1 LBB3, LBB4 EQUIVALENCES CMI qualifications at QF Level portray practical skills and competences that are rated in academic terms as being comparable to Master s Degrees, Integrated Master s Degrees, Postgraduate Diploma, Postgraduate Certificate in Education (PGCE) and Postgraduate Certificates.

013 TIME LIMITS There is no fixed time limit to complete qualifications. However, typical estimates apply: One unit = a minimum of 0 hours learning time. One credit = 10 hours of distance learning time. Award Full time study, approximately two weeks. Part time study, approximately one month to two months. Certificate Full time study, approximately one month. Part time study, approximately three to six months. Diploma Full time study, approximately three months. Part time study, approximately six months to nine months. Extended Diploma Full time study, approximately six months to nine months. Part time study, approximately fifteen to eighteen months.

QUALIFICATION DELIVEY s responsibilities Limited is an Approved Centre to deliver Chartered Management Institute (CMI) Qualifications as regulated by Ofqual. Advanced Management Platform Courses are delivered primarily via KBProfessional Advanced Management Platform, although Learning Seminars are occasionally facilitated by to support learning outcomes. All learners will be issued with a username and password to the KBProfessional Advanced Management Platform this will be used to create an individual profile and to record and capture the full learner journey. Learning Materials proprietary learning materials are provided for CMI qualifications and the respective content is mapped to the appropriate study units in pursuit of either, an Award, Certificate, Diploma or Extended Diploma. All of the information required to successfully complete a qualification is available from the KBProfessional Advanced Management Platform. The learning materials represent the basic reading only for each qualification. Further reading is referenced within the content. In addition, learners can choose to become a CMI Studying Member. Studying Membership offers access to additional learning materials including the CMI Management Direct portal, the Management Today magazine and other resources. See this page for the benefits on offer from CMI to studying members: http://www.managers.org.uk/practical-support/ study-support. Assessment Feedback and Storage Continuous access to support from a suitable tutor is provided for the duration of study. Once a learner s ongoing work has been uploaded and submitted via KBProfessional Advanced Management Platform, or send by email to tutor, will provide a response within two weeks. Once a learner s final assignment for a unit has been uploaded and submitted via KBProfessional Advanced Management Platform, the turnaround time for assessment is up to 4- weeks. Work will be assessed against the learning outcomes for each unit as specified by the Chartered Management Institute, using the relevant Assessment Criteria. will store and protect work on a secure online environment.

01 All materials, methods of delivery and assessment conform to CMI Approved Centre Standards and expectations. Learner responsibilities Self Study It is expected that learners will actively pursue study on a self-led basis, however there are also calendar reminder options in each study unit on KBProfessional Advanced Management Platform. With qualifications, the more a learner puts in, the more they get out. To truly take advantage of the benefits, it is important for learners to engage fully with the materials recommended for each study unit and to focus on how the techniques, theories, methods, models and tools suggested could apply in a business environment. The Assignment Brief and Good Practice Guide will focus on this practical, real world application for business benefit. In our view, the qualification and CV points are important, but it is what learners do with the knowledge gained, that really counts. Assurance on the Authenticity of Work All learners under a programme are required to agree to the full terms and conditions of using the KBProfessional Advanced Management Platform and learning materials, including but not limited to copyright infringement and online discussion usage. Learners are asked to accept s terms and conditions during the online enrolment process. Acceptance of all terms and conditions will be formally requested, however if not received will be deemed as understood, accepted and binding after (seven) days of receipt. As part of the terms and condition of undertaking a learning programme, learners automatically verify that all work undertaken and submitted is their own original work. Plagiarism is a very serious offence. Learners will be required to declare a statement of authenticity at the time of assignment submission for each unit. Any work found to be plagiarised will constitute a breach of policy and will be rejected. Learners will not be allowed to apply for, or undertake any further work or use any of s learning materials or platforms. Any Qualifications awarded will be rescinded and no refund will be available. A full report will be made to the Chartered Management Institute and there will be the right to appeal. New learners, or those unfamiliar with the standards of academic study, should familiarise themselves with the meaning of plagiarism. reserves the right to use any methods it deems appropriate to ensure the originality of work submitted to the portal.

ASSESMENT METHODS Optional Learning Seminars Optional Presentation to Peers MANDATOY 2,00-3,00 Written Assignment Optional eflective Statement Optional Tutor Discussion Assessment is via a blend of written work, learning seminars, integrated work activities including presentation to peers or colleagues, and tutor discussion. Of these only the written assignment is actively assessed by tutors and is mandatory for all learners and for all units. Although optional, recommends the other methods of assessment as means of enriching the learning experience and assuring learners take the most insight and value from qualifications. Mandatory Written Assignment For each unit studied, learners will be required to produce a 2,00 3,00 word assignment demonstrating their grasp and appreciation of the concepts underpinning the learning outcomes of the unit. The requirements and instructions for the written work are set out in the Assignment Brief and Good Practice Guide within each unit on the KBProfessional Advanced Management Platform. In their written work, learners will be encouraged to discuss the strengths and weaknesses of the concepts studied for the unit, discuss case studies from industry, reflect on their own organisation (where relevant) and reference other course materials that are useful in achieving the Learning Outcome.

01 Optional eflective Statement Learners are encouraged to produce a reflective statement of around 300 words that describes the value to them and their organisation of undertaking the qualification. This statement is not formally assessed but may be discussed during the end of qualification discussion with their tutor. The purpose of the reflective statement is to encourage personal reflection and personal action on the part of the learner to benefit their own performance and their organisation, which may have funded the qualification. Optional Learning Seminars Learners may be invited to take part in learning seminars covering concepts relevant to the unit/s they are studying. The costs of these seminars are additional to the cost of the qualification and the seminars are optional. Learners who attend additional seminars would be encouraged to reference the content of, and what they learned at the seminar/s in their written assignment/s. Optional Presentation to Peers/Colleagues Learners are encouraged to produce a short presentation on the key concepts studied during the unit and their relevance to the continued improvement of their own performance in their current or desired future role and the performance of their organisation. The act of producing a brief presentation can be a good way of ensuring the learner has fully grasped the essence of concepts and how they apply in the real world. The act of preparing for and presenting findings to colleagues or peers is a valuable exercise in building and clarifying an argument or point of view. Tutor Feedback Learners will receive feedback on their work via email, telephone and potentially at face to face meetings during seminars, as appropriate to the individual s requirements. Work Assessment Criteria and Learning Outcomes Work will be assessed by tutors and a pass or fail will be awarded according to whether the learning outcomes required by the study unit have been met. tutors will refer to the Assessment Criteria linked to each Learning Outcome and examine whether written work meets each outcome and criteria.

It is essential that learners study the Assignment Brief and Good Practice Guide for each unit at the beginning of study and regularly thereafter to ensure ongoing studies and written assignments focus on and demonstrate clear evidence of meeting each learning outcome and criteria. All work must be submitted in the English language. In addition to the specific Assessment Criteria in each unit, the learner s work must be: accurate, current and authentic relevant in depth and breadth Work must also show: clear grasp of concepts ability to link theory to practice, and ability to communicate clearly in the relevant discipline at the expected level for the qualification. Assignment Submission As operates a predominantly online, distance learning model, all work is submitted via the KBProfessional Advanced Management Platform and includes an automatic email, alerting your tutor to your progress. It is possible to submit early drafts of written work for interim guidance from tutors, before submitting final work. Interim assessment is encouraged, particularly for learners undertaking multiple units. esponse time for a final assessment will depend upon whether it applies to an Award, Certificate, Diploma or Extended Diploma and reserves the right to vary these. However, an approximate timeframe will be supplied upon submission. Individual units may be awarded a pass or fail and learners will be provided with feedback and the opportunity to resubmit.

01 LEANE SUPPOT Types of Support s predominantly online, distance learning model offers support for individuals at times that suit them. Upon enrolling for a unit, an online form is provided that prompts learners to make contact with a tutor. Any questions or advice can be obtained directly from the KBProfessional Advanced Management Platform. tutors can also be reached via email at any time or by phone, via booked time slots. from time to time, organise facilitated Learning Seminar sessions to support learning outcomes. The frequency and timings of these sessions vary with demand from the current cohort of learners and the focus of their studies. Learning Seminars will be advertised via the portal and email in sufficient time to allow learners to apply to attend and places will be allocated on a first come, first served basis. Service Level Agreements We are committed to responding to learner queries as promptly as possible. Should online support not be available for any reason, we can be contacted via telephone on 020 04 3. Whilst we will endeavour to answer all questions immediately, if for example a tutor is unavailable, it may be necessary to schedule another time for the query to be answered in full by phone or email. Our expected response time in such a situation will be clarified at the time of the support request being made. Contact Information For any questions, or if anything is not clear about learner responsibilities on a Programme, clarification must be sought by contacting via any of the following methods: By Post: Limited 1 Highbury Place London N 1QP. By phone: 020 04 3 By email: Qualifications@.com

GLOSSAY OF TEMS Assessment Criteria Provides learners with a framework of how work will be assessed and what they need to do to achieve the qualification. Assignment Brief and Good Practice Guide Learners will find one document per unit that is studied. The document gives guidance to learners on meeting learning outcomes and points out many of the relevant sources needed to produce a successful report. CMI - The Chartered Management Institute (CMI) is an accredited professional institution for management based in the United Kingdom, dedicated to promoting the highest standards in management and leadership excellence. Credit value - specifies the number of credits that will be awarded to a learner who has achieved the learning outcomes of the unit. The credit value of the unit will remain constant in all contexts, regardless of the assessment method used or the qualification(s) to which it contributes. Learners will only be awarded credits for the successful completion of whole units. (One credit is awarded for those learning outcomes achievable in 10 hours of learning time). Learning Outcomes Statements that describe what a learner will be able to do as a result of taking the qualification. Learning time is a notional measure of the amount of time a typical learner might be expected to take to complete all of the learning relevant to achievement of the learning outcomes in a given unit. Learning time includes activities such as directed study, assessment, tutorials, mentoring and individual private study. National Occupational Standards (NOS) - National Occupational Standards (NOS) are statements of the standards of performance individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding. Ofqual The Office of Qualifications and Examinations egulation (Ofqual) regulates qualifications, examinations and assessments in England and vocational qualifications in Northern Ireland. Qualifications and Credit Framework (QCF) - The Qualifications and Credit Framework (QCF) is a new credit transfer system which has replaced the National Qualification Framework (NQF). It recognises qualifications and units by awarding credits. Since each unit has a credit value and the credits can be transferred, the system gives the learners the ability to get qualifications at their own pace. Qualification eference Number - The number allocated to the qualification by the egulator at the time of accreditation, which confirms that this is a fundable qualification on the QCF.