Customer Feedback Summary Of 88 customers surveyed, 64 responded Clean & Safe 98% Installation Crew 98% Communication 100% Work Done Right 97% Quality Of Workmanship 97% Professional & Organized 100% Likely to Recommend 100% Recent Reviews & Published Comments Adhering to a fixed schedule remodeling is impossible. We've done enough over the years to know that schedules need to be flexible, especially when dealing with sub-contractors and city permits. That said JKC's staff always kept us inmed. behalf of in ; In this report, has published We feel that Jeff and his staff are honest, ethical and hold themselves to a high standard. We are very satisfied working with them. And they're nice people to work with too. We trusted them to help us make decisions when we weren't sure of how to proceed on a given aspect of a project. Jeff of course, Kerry-Lyn, Frankie, Sean and Peter Page 1 of 5 report. Visit more about.
John P. Nov 29, 2018 We've used JKC, Inc. 4 major projects over the last several years. We wouldn't think of using another general contractor as long as JKC is available. We feel that Jeff and his staff are honest, ethical and hold themselves to a high standard. We are very satisfied working with them. Comment from John & Vicki - as always, you are both a pleasure to work with. We are grateful to have you as repeat clients and look ward to project #5? None Assistance with product selection and prompt correction of punch list items because they are the most frustrating. Kerry-Lyn and Frankie were both great. Jeff is OK too. None Quality of work Everyone is fantastic! I was most satisfied with their communication and organization. They followed our plans very well. They discovered problems we had missed and helped fix the issues. behalf of in ; In this report, has published Page 2 of 5 report. Visit more about.
Jack M. Bob W. Oct 10, 2018 With construction, getting materials delivered on time is not fully in our control. JKC worked around a very late delivery of our windows as best they could. It all worked out well, Customer care and quality. They were easy to work with and valued our opinions and concerns. They wanted us to achieve our goals our home. Our project manager was onsite, observant, and kept us up to date on progress. JKC was professional in all aspects of our project. There were minor scheduling delays, but nothing out of the ordinary a project with as many sub contractors as we had. They also did not pressure us into any additional upsells. sets the standard customer service and quality work! Level of expertise, problem-solving on the fly, integrity, and professionalism. I would like to celebrate the whole team. Jeff, sets the bar all to follow, Frankie fielding all the curveballs, Kerry-Lyn managing the process end to end with all the required vendors and the rest of the crew who all make is appear seamless. behalf of in ; In this report, has published Page 3 of 5 report. Visit more about.
Mark E. Freddi P. Jul 13, 2018 This is the fourth project JKC have completed me. This project was a complete refresh of a 2,400sq facility that Jeff and his team had built previously. Their exemplary service is exactly the same as it was 11 years years ago when I first used them. This particular contract had an extremely tight... I have been a real estate Broker 40 years and worked with many contractors over those years. I felt the JKC crew was excellent!! They did not fall short of my expectations. Even the job site was immaculate every day. There was no junk laying around or anything. It was just amazing. I was most satisfied with working with them and their crew because there were a lot of things that we didn't know. This was our first build and we learned so much about everything. We really enjoyed that. We didn't just show up at the end when it was all done. We worked with them. I would like to recognize everyone their exceptional service. The cement guys, the framers, and everyone. They are a great team. behalf of in ; In this report, has published Sandy S. We are so happy with the quality of the work and the experience working with the staff. We loved the guys. They are all amazing people. We threw them a huge BBQ party them and their families. We are very satisfied and we would recommend them to anyone. In fact, we have been recommending them. Page 4 of 5 report. Visit more about.
May 31, 2018 Dan H. May 02, 2018 Eddie R. Dec 29, 2017 Nikki G. Nov 27, 2017 There was nothing that they did wrong. We were not unhappy with anything. We are very happy and we love our house. Sean is the best super I have ever worked with. Exceptional general contractor. Well deserved rating as best in Flagstaff. Could find a better of more professional contractor anywhere. Great company to work with highly recommend them your project. As always, very professional and timely. Thank you the great work, the deck looks better than I pictured it would! behalf of in ; In this report, has published Page 5 of 5 report. Visit more about.