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MANAGERIAL ECONOMICS A Problem Solving Approach 4e Luke M. Froeb Vanderbilt University Mikhael Shor University of Connecticut Brian T. McCann Vanderbilt University Michael R. Ward University of Texas, Arlington «CENGAGE t% Learning* Australia Brazil Mexico Singapore United Kingdom United States

Preface: Teaching Students to Solve Problems xiii SECTION I Problem Solving and Decision Making 1 CHAPTER 1 CHAPTER 2 CHAPTER 3 CHAPTER 4 INTRODUCTION: WHAT THIS BOOK IS ABOUT 3 1.1 Using Economics to Solve Problems 3 1.2 Problem-Solving Principles 4 1.3 Test Yourself 6 1.4 Ethics and Economics 7 1.5 Economics in Job Interviews 9 Summary & Homework Problems 11 End Notes 13 THE ONE LESSON OF BUSINESS 15 2.1 Capitalism and Wealth 16 2.2 Does the Government Create Wealth? 18 2.3 Why Economics Is Useful to Business 18 2.4 Wealth Creation in Organizations 21 Summary & Homework Problems 22 End Notes 23 BENEFITS, COSTS, AND DECISIONS 27 3.1 Background: Variable, Fixed, and Total Costs 28 3.2 Background: Accounting Versus Economic Profit 29 3.3 Costs Are What You Give Up 31 3.4 Sunk-Cost Fallacy 32 3.5 Hidden-Cost Fallacy 34 3.6 A Final Warning 35 Summary & Homework Problems 36 End Notes 38 EXTENT (HOW MUCH) DECISIONS 39 4.1 Background: Average and Marginal Costs 40 4.2 Marginal Analysis 41 4.3 Incentive Pay 44 4.4 Tie Pay to Performance Measures That Reflect Effert 45 4.5 Is Incentive Pay Unfair? 46

viii Summary & Homework Problems 47 End Notes 50 CHARTER 5 INVESTMENT DECISIONS: LOOK AHEAD AND REASON BACK 51 5.1 Compounding and Discounting 51 5.2 How to Determine Whether Investments Are Profitable 52 5.3 Break-Even Analysis 54 5.4 Choosing the Right Manufacturing Technology 55 5.5 Shut-Down Decisions and Break-Even Prices 56 5.6 Sunk Costs and Post-Investment Hold-Up 57 5.7 Anticipate Hold-Up 58 Summary & Homework Problems 59 End Notes 62 SECTION II Pricing, Costs, and Profits 65 CHARTER 6 SIMPLE PRICING 67 6.1 Background: Consumer Values and Demand Curves 68 6.2 Marginal Analysis of Pricing 70 6.3 Price Elasticity and Marginal Revenue 72 6.4 What Makes Demand More Elastic? 74 6.5 Forecasting Demand Using Elasticity 76 6.6 Stay-Even Analysis, Pricing, and Elasticity 77 6.7 Cost-Based Pricing 78 Summary & Homework Problems 78 End Notes 81 CHARTER 7 ECONOMIES OF SCALE AND SCORE 83 7.1 Increasing Marginal Cost 84 7.2 Economies of Scale 86 7.3 Learning Curves 87 7.4 Economies of Scope 89 7.5 Diseconomies of Scope 90 Summary & Homework Problems 91 End Notes 93 CHARTER 8 UNDERSTANDING MARKETS AND INDUSTRY CRANGES 95 8.1 Which Industiy or Market? 95 8.2 Shifts in Demand 96 8.3 Shifts in Supply 97 8.4 Market Equilibrium 99 8.5 Predicting Industiy Changes Using Supply and Demand 100 8.6 Explaining Industiy Changes Using Supply and Demand 103 8.7 Prices Convey Valuable Information 104 8.8 Market Making 106 Summary & Homework Problems 108 End Notes 111

ix CHARTER 9 CHARTER 10 MARKET STRUCTURE AND LONG-RUN EQUILIBRIUM 113 9.1 Competitive Industries 114 9.2 The Indifference Principle 116 9.3 Monopoly 120 Summary & Homework Problems 121 End Notes 123 STRATEGY: THE QUEST TO KEEP PROFIT FROM ERODING 125 10.1 A Simple View of Strategy 126 10.2 Sources of Economic Profit 127 10.3 The Three Basic Strategies 132 Summary & Homework Problems 133 End Notes 135 CHARTER 11 FOREIGN EXCHANGE, TRADE, AND BUBBLES 11.1 The Market for Foreign Exchange 138 11.2 The Effects of a Currency Devaluation 141 11.3 Bubbles 142 11.4 How Can We Recognize Bubbles? 144 11.5 Purchasing Power Parity 146 Summary & Homework Problems 147 End Notes 149 137 SECTION III Pricing for Greater Profit 151 CHARTER 12 CHARTER 13 CHARTER 14 MORE REALISTIC AND COMPLEX PRICING 153 12.1 Pricing Commonly Owned Products 154 12.2 Revenue or Yield Management 156 12.3 Advertising and Promotional Pricing 157 12.4 Psychological Pricing 158 Summary & Homework Problems 160 End Notes 162 DIRECT PRICE DISCRIMINATION 163 13.1 Introduction 163 13.2 Direct Price Discrimination 166 13.3 Robinson-Patman Act 167 13.4 Implementing Price Discrimination Schemes 168 13.5 Only Schmucks Pay Retail 169 Summary & Homework Problems 169 End Notes 170 INDIRECT PRICE DISCRIMINATION 14.1 Introduction 171 14.2 Indirect Price Discrimination 172 14.3 Volume Discounts as Discrimination 14.4 Bundling Different Goods Together 171 176 177

x Summaiy & Homework Problems 178 End Notes 181 SECTION IV Strategie Decision Making 183 CHARTER 15 STRATEGIC GAMES 185 15.1 Sequential-Move Games 186 15.2 Simultaneous-Move Games 188 15.3 What Can 1 Learn from Studying Games Like the Prisoners' Dilemma? 194 15.4 Other Games 195 Summary & Homework Problems 200 End Notes 203 CHARTER 16 BARGAINING 205 16.1 Strategie View of Bargaining 205 16.2 Nonstrategic View of Bargaining 208 16.3 Conclusion 210 Summary & Homework Problems 211 End Notes 214 SECTION V Uncertainty 215 CHARTER 17 MAKING DECISIONS WITH UNCERTAINTY 217 17.1 Random Variables and Probability 217 17.2 Uncertainty in Pricing 222 17.3 Run Experiments to Reduce Uncertainty 223 17.4 Minimizing Expected Error Costs 224 17.5 Risk Versus Uncertainty 226 Summaiy & Homework Problems 227 End Notes 230 CHARTER 18 AUCTIONS 231 18.1 Oral Auctions 232 18.2 Second-Price Auctions 233 18.3 First-Price Auctions 234 18.4 Bid Rigging 234 18.5 Common-Value Auctions 236 Summaiy & Homework Problems 238 End Notes 240 CHARTER 19 THE PROBLEM OF ADVERSE SELECTION 241 19.1 Insurance and Risk 241 19.2 Anticipating Adverse Selection 242 19.3 Screening 244 19.4 Signaling 247 19.5 Adverse Selection and Internet Sales 248

xi Summary & Homework Problems 249 End Notes 251 CHARTER 20 THE PROBLEM OF MORAL HAZARD 253 20.1 Introduction 253 20.2 Insurance 254 20.3 Moral Hazard Versus Adverse Selection 255 20.4 Shirking 256 20.5 Moral Hazard in Lending 258 20.6 Moral Hazard and the 2008 Financial Crisis 260 Summary & Homework Problems 260 End Notes 263 SECTION VI Organizational Design 265 CHARTER 21 GETTING EMPLOYEES TO WORK IN THE FIRM'S BEST INTERESTS 267 21.1 Principal-Agent Relationships 268 21.2 Controlling Incentive Conflict 269 21.3 Marketing Versus Sales 271 21.4 Franchising 272 21.5 A Framework for Diagnosing and Solving Problems 273 Summary & Homework Problems 275 End Notes 278 CHARTER 22 GETTING DIVISIONS TO WORK IN THE FIRM'S BEST INTERESTS 279 22.1 Incentive Conflict Between Divisions 279 22.2 Transfer Pricing 281 22.3 Organizational Alternatives 283 22.4 Budget Games: Paying People to Lie 285 Summary & Homework Problems 288 End Notes 291 CHARTER 23 MANAGING VERTICAL RELATIONSHIPS 293 23.1 How Vertical Relationships Increase Profit 294 23.2 Double Marginalization 295 23.3 Incentive Conflicts Between Retailers and Manufacturers 295 23.4 Price Discrimination 297 23.5 Antitrust Risks 298 23.6 Do Not Buy a Customer or Supplier Simply Because It Is Profitable 299 Summary & Homework Problems 300 End Notes 302 SECTION VII Wrapping Up 305 CHARTER 24 YOU BE THE CONSULTANT 307 24.1 Truck Leasing 307

24.2 Manufacturer Hiring 308 24.3 American Airlines 309 24.4 Law Firm Pricing 309 24.5 Cash Flow at a Forklift Dealership 310 24.6 Managing Interest-Rate Risk at Banks 311 24.7 What You Should Have Learned 312 Epilogue: Can Those Who Teach, Do? 313 Glossaiy 315 Index 321