Indian Institute of Banking & Finance Training for the Trainers International Training Program for Trainers of Banks, Banking Institutes and Financial Institutions From 10 th to 15 th February 2014 VENUE Indian Institute of Banking & Finance Leadership Centre Tower I, 3rd Floor, Commercial II, Kohinoor City, Off. L.B.S. Marg, Kirol Road, Kurla (W), Mumbai - 400 070 Website: www.iibf.org.in 1
ABOUT THE PROGRAMME: Today s Banking has thrown up enormous opportunities and challenges. Banks, to be successful, need to have human resources with a cutting edge over competitors. This calls for effective training initiatives. Again, if training has to be effective, well groomed faculty members in various bank training establishments is imperative. This programme will impart the necessary set of training skills to banks, banking institutes and financial institutions faculty, to enable them to be effective in their training function. The focus of the Programme is on Faculty Development, and aims to improve Presentation Skills, developing Comprehension, Conceptualization, Creativity and Conduct and Control over the class. Programme methodology: 1. Interactive Class room sessions 2. 3. 4. Group discussions Practical sessions on designing a training programme, preparation of session plans, developing reading materials, power points and presentation skills Discussions of group dynamics and 5. Soft skills including communication, motivation, empathy and leadership skills through class room sessions and videos Programme contents: Broadly, the Programme will cover the following modules: Learning Styles - VARK (Visual, Aural / Auditory, Read/Write, Kinesthetic), Self-assessment Effective communication as a primary tool for training Factors affecting training effectiveness - A URA (Attention, Understanding, Retention, Application) Developing exercises and games for training Designing of training sessions- Training Needs Analysis, setting objectives and detailed design Improving presentation skills Managing feedback Designing courses and course delivery Developing end of training test material and conduct of test 2
Programme outcome: At the end of the programme, the participants will be able to: Work as a trainer in a banking institution. Identify the characteristics of an exceptional trainer. Understand and identify different behavioral styles and adapt training as necessary. Participants will demonstrate their understanding of new material through completion of case studies. Describe a need analysis and why it is a necessary step in any training programme. Explain various methods for making lecture-based programs active. Develop strategies for handling disruptive participants. Point out the highlights and pitfalls of various visual aid options. Present information in a clear, concise, engaging manner. Develop EQ, Social intelligence skills. Who Will Benefit: Faculty of Banks Training Centers, Banking Institutes, Financial Institutions Middle/Senior Management personnel identified as Faculty members or those who are interested in being a trainer in Banks/Banking institutes and FIs. Venue: Leadership Center, Indian Institute of Banking & Finance, 3 rd Floor, Tower I, Commercial II, Kohinoor City, Off. LBS Marg, Kirol Road, Kurla (W), Mumbai 400 070 Program Dates: 10 th to 15 th February 2014 (both days inclusive) Program is Non Residential : Program Fee: Rs.25,000 plus Service Tax @ 12.36% per participant total Rs. 28,090/-. In case of TDS deduction, please send us TDS certificate. Mode of payment: Programme fees may be remitted to the credit of Institute s account with SBI, details of which are given below: Name of the Bank branch: State Bank of India, Kurla (West). Account no: 10783154783 IFSC code: SBIN0001886 3
PAN (Permanent Income tax Account Number): AAATT3309D Residential arrangements will be made on request at the following rates: The Institute has an arrangement with Kohinoor Elite (a 3 star hotel within 5 minutes walking distance from the Institute) at an all inclusive price of Rs. 4500/- on single occupancy basis per day plus taxes and Rs. 5500/- on double occupancy per day plus taxes. The rates are exclusive for IIBF trainees and include a)complimentary breakfast, lunch, evening tea and dinner. b)4 hours of free internet and laundry of 4 pieces of garments. Please send your nominations by 15 th January 2014 to: Mr. Dr T.C.G. Namboodiri Joint Director (Faculty) Email: drnamboodiri@iibf.org.in Tel: 91-022-25040175 (D); Board No.: 91-022-25039746/9604/9907 Ext: 160; Fax: 91-022-25037332 or Dr. Rekha Rani Singh Joint Director: Mktg & Admn Email: rsingh@iibf.org.in, Tel: 91-022- 25040063 (D) Board No.: 91-022-25039746/9604/9907Ext: 154 Fax: 91-022-25037332 4
(For availing Hotel Reservations through us at concessional tariffs please send us the following details per participant) INDIAN INSTITUTE OF BANKING & FINANCE Programme on Training the Trainers Nomination Form ABOUT THE PARTICIPANT : Name : (Mr./Ms./Mrs.) Designation : Bank/Organisation: Address : City : Pin Code : Phone : - Fax : - E-mail : Mobile : HOTEL RESERVATION DETAILS: Date of arrival: Single/Double Occupancy : Date of Departure : Food Preference : Vegetarian/ Non-vegetarian ------------------------------------------ Signature of the Sponsor/Participant DETAILS OF NOMINATING AUTHORITY: Name : (Mr./Ms./Mrs.) Desig. : ---------------------------- Bank/Organization: Address : City : Pin Code : ----------------------------------- Phone : - Fax : - E-mail : Mobile : (NOTE: Use separate nomination form for each participant) 5
Time t able for Int ernat ional Trainers Training Programme Day Sessions Subject Training methodology 10.2.2014 09.30 hrs Registration of participants 10.00 to 10.30 hrs 10.30 to 12.15 hrs 12.30 to 13.30 hrs 14.30 to 16.30 hrs 16.30 to 17.30 hrs Inauguration and Introduction Learning Styles Different learning styles VARK (Visual, Aural / Auditory, Read/Write, Kinesthetic) Distinction between Androgogy and pedagogy Different methods of training Lecture Method, Role play method, In basket exercises method How to choose the right method? Bank training is targeted on different classes of people. Interventions can be classified as class room training, workshops, conferences, symposiums, counseling, TTP, field visit, etc. Choosing the right type of learning Planning for classes Infrastructure, ambience, appropriate training support systems play a crucial role in improving 6 Exercise on and tools identification of learning style of self Group work and presentations on choosing appropriate Training Method Subject :Training in SME financing different learning outcomes for different target groups, Group work and presentation on each learning approach Subject : Marketing and customer care Lecture and power points
training effectiveness 11.2.2014 09.30 11.15 hrs 11.30 to 12.45 hrs 12.45 to 13.30 hrs 14.30 to 17.15 hrs Pre dinner 12.2.2014 9.30 to 10.45 hrs Training need assessment Training System design Design model consisting of Analysis, Design, Development, Implementation and Evaluation Class room Management, trainee vis a vis faculty behavior Taxonomy Content development and trainer effectiveness Structuring the feedback and evaluation reports Presentations on content development and training notes Organisational Development Interventions and training 7 Interviewing of officials from an NGO / arriving at training needs Subject : Financial Inclusion Preparation of 3/5 days training programme design. Groups to study Debt Recovery Agents training and BC/BF training and based on that develop and design training material for a topic Group exercise on content development and training notes for trainees from : junior management, middle management and senior management Subject : Retail banking Groups to study book and make presentations Group work and presentations Lecture and power points
11.00 hrs onwards Outbound programme 13.2.2014 09.30 to 12.00 hrs 12.00 to 13.30 hrs 14.30 to 16.15 hrs 16.15 to 17.45 hrs Pre dinner 14.2.2014 09.30 to 11.15 hrs 11.30 to 13.30 hrs Understanding, writing / developing a case study and trainers notes for case study Blended learning approach in training Using video presentation as a powerful training method Use of games in training- theory and practice Games, energizers and team work Presentations on case study development Use of technology in training E learning, Web based training, simulations, social networking sites Communication and listening skills for trainers Group work on case study and discussions Lecture, discussions and power points Lecture, discussions and power points Lecture, discussions and power points Lecture, discussions and power points Role play on Communication 14.30 to Participants Presentations for each To be evaluated for the 17.30 hrs person maximum 5 slides / 5 minutes purpose of course completion. 15.2.2014 09.30 to Participants Presentations (contd.) 11.15 hrs for each person maximum 5 slides / 5 To be evaluated for the minutes purpose of course 11.30 to Review of participants presentations completion. 13.30 hrs Feedback & valediction Daily feedback on the days sessions using emoticon displays on soft board Session Break Timings: Tea breaks 11.15 to 11.30 hrs Lunch Break 13.30 pm to 14.30 hrs 8
15.45 to 16.00 hrs Faculty profile Dr. R. Bhaskaran Chief Executive Officer Dr. R. Bhaskaran is a rank holding post graduate in commerce from Madras University. He holds a PG diploma in Financial Management, and a PG Diploma in Treasury and Forex management. He is a fellow of the Indian Institute of Banking and Finance and a Certified Treasury Manager. He has worked in Bank of India and NABARD. He was Chief General Manager of NABARD before he took over as CEO at IIBF. He obtained his PhD in Banking from the University of Pune. He has published three books and many articles in the area of Banking & Finance. He worked as Joint Director and thereafter as Director in charge of Bankers Institute of Rural Development (BIRD). He is a leading consultant in the area of Banking Education and Training. S. Venkatesh, Director, Training Mr. Venkatesh has experience of nearly four decades with Bank of India in different Managerial positions. He retired as Deputy General Manager and Principal of their Apex College. He was also the Principal and training in charge at Chennai and Patna training collages of Bank of India. His exposure in training and HR spans over 10 years in Bank of India. 9
He worked for four years in Hong Kong Centre as Alternate Chief Executive in charge of Forex, ALM and Funds Management and was member of Treasury Managers Association in Hong Kong. Dr. T C G Namboodiri Joint Director (Faculty) Dr. Namboodiri is a Ph.D in banking and a post graduate in economics with CAIIB. He has more than 33 years of experience in banking. He was Chief Manager and a Member of Faculty at Union Bank of India Staff College, Bangalore. He later worked as Asst. General Manager in Lakshmi Vilas Bank Ltd; at Head Office Karur, in the Credit Department. He has written several articles in Banking and Management. His Book on Credit Appraisal is well received among the bankers. His areas of interest are training, corporate credit, corporate governance and business ethics. The Institute will also use many external faculty such as Head of credit counseling centre at Mumbai, Resource person form an NGO, Professor from a B School in Mumbai and former Head of IT in a public sector bank. 10