Next Generation Learning. Tuty Hady

Next Generation Learning Tuty Hady

The Game Is Changing How we learn is evolving Where we go to learn is moving When we learn is no longer 9 to 5 Who our employees and customers learn from constantly changes What our businesses want is better results and more accountability

Comprehensive & Integrated Talent Processes Covering the Employee Lifecycle Wrapped together with Pre-delivered content Extensibility tools Full integration platform Recruiting find the right talent Onboarding drive faster time to productivity Learning Onboarding Recruiting Succession & Development Performance & Goals Compensation HR Analytics Core HR Social Collaboration Content Integration Extensibility Learning ensure compliance, develop talent Performance & Goals ensure organizational alignment and performance Compensation maximize budgets and retain top performers Succession & Development identify successors and development plans 2014 SAP AG or an SAP affiliate company. All rights reserved. 4

Continuous Learning Increases Performance and Business Execution Search talent pools with detailed learning history and competencies from Employee Central Recruitment & Selection Ensure compliance and adherence to organizational and position guidelines Succession Planning On-Boarding Identify learning objectives and opportunities for new roles or expanded responsibilities Learning CORE HRIS Learning Blend informal and formal learning for rapid employee ramp-up and success Role Expansion or Transition Performance Management Create new communities and courses based on strategic planning goals Strategic Planning Create learning goals and objectives based on performance plans 2014 SAP AG or an SAP affiliate company. All rights reserved. 5

The Most Comprehensive, Innovative Learning Solution Available SuccessFactors Learning Learning Metrics & Analytics Social Learning via SuccessFactors Jam Mentoring/development Concept-oriented OJT Near real-time knowledge objects from SMEs Collaborative groups and communities Learning Management System (LMS) Instructor Led Training (ILT) elearning Task-oriented OJT Exams/assessments Reporting and dashboards icontent Content-as-a-Service Self-managed storage Fully-managed service Distribution via Akamai Content Distribution Network Extended Enterprise with ecommerce Mobile Learning via SuccessFactors Mobile Platform 2014 SAP AG or an SAP affiliate company. All rights reserved. 6

Learning Professionals Lead Business Execution thru Training & Compliance Regulate Certify Qualify Performance & Development Motivate Cultivate Innovate Partners, Customers & External Learners Enable Retain Profit 2014 SAP AG or an SAP affiliate company. All rights reserved. 7

Blended Learning Improves Execution and Performance Blended Learning: The Sweet Spot for Accelerating Performance and Learning ROI Informal Learning/ Self-Directed and Social How to fill out a time card How to open a PO Product or process training/certifications Standards of service/support Manager/leadership training Individual/Group goal alignment Corporate/department initiatives Code of Conduct Business/ Regulatory Mandates Formal Learning Corporate Learning Continuum Blended learning is the highest impact way to deliver corporate training on mission critical business initiatives the ROI for some of these programs has been more than 700%. Bersin & Associates 2014 SAP AG or an SAP affiliate company. All rights reserved. 8

Sample Blend by Industry Potential Learning Blend: Transportation Potential Learning Blend: Retail 10% Informal self-directed 10% Informal Social Learning 10% Informal self-directed 70% Informal Social Learning 80% Formal 20% Formal 2014 SAP AG or an SAP affiliate company. All rights reserved. 9

Sample Blend by Function Potential Learning Blend: Finance Potential Learning Blend: Sales 10% Informal Social Learning 80% Informal Social Learning 40% Informal self-directed 5% Informal self-directed 50% Formal 15% Formal 2014 SAP AG or an SAP affiliate company. All rights reserved. 10

The total solution: Seamless and modern user experience Consumer-grade Insight Social Collaborative

Learning Vision: Employee driven, self-sustaining learning organizations Improve delivery so learning can be more Continuous Overhaul content so learning can create a path that is more Personal Engage all audiences with approaches that are more Collaborative Every employee is both a lifelong student and a teacher. 2014 SAP AG or an SAP affiliate company. All rights reserved. 12