CECOA Centro de Formação Profissional para o Comércio e Afins

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CECOA Centro de Formação Profissional para o Comércio e Afins Vocational Training Center for the Trade www.cecoa.pt

CECOA PRESENTATION CECOA was created in July 1986 by a protocol signed between: the Employment and Vocational Training Institute - public body depending on the Ministry of Ministry of Economics and Employment and responsible for the implementation of the national policies in terms of Employment and VET and the Portuguese Commerce and Services Confederation - social partner representing the Trade and Services The aim of CECOA is to promote education and vocational training for the trade and services sector CECOA has its own patrimony and an administrative and financial autonomy. In CECOA work 47 employees and more than 300 trainers With a national scope, CECOA has its head-office in Lisbon and two other branches in Oporto (north) and Coimbra (centre) Since 1987, CECOA trained more than 71.500 trainees

CECOA PRESENTATION CECOA is accredited under the national system of assessment and accreditation of VET Providers CECOA Quality Management System is ISO 9001:2008 certified (since 2005) CECOA is member of the national network of knowledge resources centres (KRC), especially dedicated to resources in the trade and services sector CECOA is member of the national network of NOC - New Opportunities Centres, centres dedicated to guidance, validation, assessment and certification of skills and competences of Adults (since 2001)

Initial VET (double certification) for Young People and for Adults (National Qualifications Catalogue level 2 to 5 EQF) Continuing VET (National Qualifications Catalogue; tailor made training; distance learning) Training of Trainers Support services for companies and organisations (consultancy, quality service audits ) Educational and Vocational Guidance Accreditation of Prior Learning (APL) / Recognition and Validation of Non Formal and Informal Learning

Training Areas Finances and Accounting Foreign Languages Health and Safety at Work ICT Legislation Management Personal Development Real State Sales Secretariat/Administrative Work Tourism Trade (International Trade) Training of Trainers Windows Dressing

CNO New Opportunities Centre (APL) Centres dedicated to guidance, validation, assessment and certification of skills and competences of Adults (Run by the NQA) Target: people with over 18 years old Allows individuals to recognize, validate and certify knowledge, skills and competences acquired within different contexts of his/her Life Long Learning experiences (formal, non formal and informal) Scholar recognition (9 or 12 school years) Professional Certification (Professions: Administrative Assistant; Administrative Technician; Shop Assistant; Shop Technician)

R&D and Innovation CECOA MISSION: promotion of projects and studies aiming to develop innovative contents, methodologies and tools to support VET and/or targeted to the Trade and Services sector (one strategic key point) CECOA investment in R&D and Innovation = advantage regarding other VET providers Development of national and international R&D, Innovation, Cooperation and Partnership projects = source of innovation and differentiation Experience of more than 15 years in the preparation, coordination and development of national and European projects

R&D and Innovation European Projects Training Evaluation, ROI Quality Assurance and Development (EQARF) Training of Trainers (profiles; quality of training) Training Resources and Materials (Handbooks, CDROM, DVD) E-learning, E-Commerce Self Learning, Work-Based Learning Facilitation of Learning CSR - Corporate Social Responsibility & Sustainability ECVET, EQF, Mobility

Filipa Curto Filipa.curto@cecoa.pt www.cecoa.pt