Westminster College Economics & Business Department Fall 2018 BA 221 Marketing Research Methods (4 S.H.)

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Westminster College Economics & Business Department Fall 2018 (4 S.H.) Instructor: Dr. Bob Badowski Office: Thompson-Clark 306 Phone: 724-946-6831 Email: badowsr@westminster.edu Class Times: T/R 9:20 to 10:50 Office Hours: MWF: 10:30 2:00 TR: 11:00 2:00 Other times by appointment Course Description: A course in the commonly used statistical and quantitative methods. Broad coverage is given to research design and hypothesis testing. Included are chi-square test of independence, analysis of variance, multiple regression and correlation analysis, and non-parametric statistics. Applications are used with computer software for statistical analysis. Prerequisites: BA/ECO 220 (or equivalent) and MTH 131 Text: There is no text for this course Supplies: Students are expected to bring the textbook, a pencil, eraser, calculator, and notebook to each class period. Programmable calculators and cell phones are not permitted. We will be using Excel for our statistical computations. School of Business Outcomes (SBO): 1. Students will demonstrate competence in data analysis and statistical reasoning. (SBO1) 2. Students will develop and exhibit effective oral and written communication skills, including interpersonal, leadership and team skills necessary for business professionals. (SBO2) 3. Students will identify contemporary business issues and apply relevant knowledge, facilitating logically sound resolutions. (SBO3) 4. Students will foster self-awareness, enabling the selection of an appropriate career path and will pursue career entry or graduate study. (SBO4) Course Objectives: By the end of this course, students should be able to demonstrate their proficiency in the following Designing and executing a statistical research project (as assessed by their final statistics project) (SBO1, SBO2, SBO3, SBO4) Creating and testing hypotheses (as assessed by participation/tests/quizzes/homework and final statistics project) (SBO1, SBO3) Westminster College Fall 2018 Badowski 1

Know what marketing research is and what it does for business. (SBO1, SBO2, SBO3, SBO4) Understand the four characteristics that describe data. (SBO1, SBO3) Classify marketing research as either exploratory research, descriptive research, or causal research. (SBO1, SBO3) Recognize common qualitative research tools and know the advantages and limitations of their use. (SBO2, SBO3) Identify various internal and proprietary sources of secondary data. (SBO1, SBO2, SBO3) Describe ethical issues that arise in survey research. (SBO2, SBO3) Design an experiment using the basic issues of experimental design. (SBO1, SBO2, SBO3) Know the key decisions in questionnaire design. (SBO1, SBO2, SBO3) Describe the process of identifying a target population and selecting a sampling frame. (SBO1, SBO2, SBO3) Use basic descriptive statistics to analyze data and make basic inferences about population metrics. (SBO1, SBO2, SBO3) Choose an appropriate statistic based on data characteristics. (SBO1, SBO2, SBO3) Assignments: If you are unable to hand in one of your assignments on time because of illness or other circumstances beyond your control, you may ask permission for an extension. A penalty of 20% will be applied to assignments that are handed in late without permission. Assignments that are more than a week late, will not be graded. Homework assignments should be completed prior to the class in which it is to be covered. All students are expected to participate in class discussion. Homework assignments will be collected at the discretion of the instructor. Classroom Behavior: It is essential that proper classroom decorum be maintained for learning to take place. Cell phones are to be turned off and texting is not permitted. Failure to comply will result in a reduction of your grade. Cheating will be handled as noted in the college catalog. Those who are late or disruptive may be required to leave. Attendance: In this course, attendance is an essential element in the learning process. The benefits which accrue are numerous and include: receiving lecture material first-hand, participation in classroom dialog, review of homework assignments, and completion of chalkboard exercises. Attendance is, therefore, expected at all regular scheduled classes. You begin the course with an attendance grade of 100 points. Those students who are absent or late three or less times will maintain this grade. Testing: All exams and quizzes are required. There will be no makeup exams or quizzes. An excused absence from an exam or quiz will result in a grade replacement based on the final exam. It is your responsibility to notify the instructor personally. Final Exam: There will be a comprehensive final exam in this course. Westminster College Fall 2018 Badowski 2

Grading: Students will have the opportunity to earn points on projects, exams, quizzes, assignments, class discussion, etc. At any point during the term, your average can be calculated by dividing the number of points you have earned by the total possible points. Understand that your grade is at the discretion of the instructor and may relate to your overall business acumen. Grading Scale: A 92% C < 78 73% A- < 92 90% C- < 73 70% B+ < 90 88% D+ < 70 68% B < 88 83% D < 68 63% B- < 83 80% D- < 63 60% C+ < 80 78% F < 60% Assessment Type Points Possible Class Participation/Attendance 100 Mini Projects (3 x 100) 300 Final Exam 100 Research Project, Presentation and Publishing 250 Quizzes/Homework (10 x 25) 250 Total Points 1000 Accessibility Statement: Westminster College actively strives for the full inclusion of all our students. Students with disabilities who require access solutions for environmental or curricular barriers should contact Faith Craig, Director of Disability Resources, located in 400 level of Thompson-Clark Hall. phone: 724-946-7192 e-mail: craigfa@westminster.edu Westminster College Fall 2018 Badowski 3

Schedule of Classes/Lecture Topics/Assignments/Points Week of Class Lecture Topic Assignments Points Available Week 1 (Aug 27-31) The Role of Marketing Research Quiz/Homework 1 25 The Marketing Research Process Week 2 (Sep 3-7) Qualitative Research Tools Quiz/Homework 2 25 Week 3 (Sep 10-14) Secondary Data Research Mini Project 1 100 Week 4 (Sep 17-21 ) Survey Research Quiz/Homework 3 25 Assign Project Week 5 (Sep 24-28) Observational Research Quiz/Homework 4 25 Week 6 (Oct 1-5) Conducting Marketing Quiz/Homework 5 25 Experiments Week 7 (Oct 8-12) Measurement and Attitude Mini Project 2 100 Scaling Week 8 (Oct 15-19) Questionnaire Design Quiz/Homework 6 25 Week 9 (Oct 22-26) Sampling Design and Sampling Quiz/Homework 7 25 Procedures Fall Break (Oct 27-30) Week 10 (Oct 31-Nov 2) Data Analysis Quiz/Homework 8 25 Week 11 (Nov 5-9) Testing for Differences Between Mini Project 3 100 Groups Week 12 (Nov 12-16) Advanced Data Analysis Project Due 150 Week 13 (Nov 19-20) Hypothesis Testing Quiz/Homework 9 25 Thanksgiving Break (Nov 21-25) Week 14 (Nov 26-30) Using Big Data to Make Decisions Presentation of Projects Quiz/Homework 10 25 Week 15 (Dec 3-7) Presentation of Projects Presentations 100 Final Exam (Wednesday, December Final Exam 100 12, 8:00-10:30) Total Points 900 Westminster College Fall 2018 Badowski 4

Academic Integrity Agreement "Central to the purpose and pursuit of any academic community is academic integrity. All members of the Westminster community, including students, faculty, staff, and administrators, are expected to maintain the highest standards of honesty and integrity, in keeping with the philosophy and mission of the College. Academic dishonesty is a profound violation of this code of behavior." - ACADEMIC INTEGRITY (Westminster College Catalog) As a student in Westminster College's School of Business I,, agree to maintain the highest standards of honesty and integrity, in keeping with the philosophy and mission of the college. I will not cheat, engage in misconduct, plagiarize, or provide false information as outlined in the Westminster College Catalog. I understand and agree that professionalism and ethics are the cornerstone of any educational or business pursuit, and I will strive to establish both. I will also abide by the following School of Business electronic device policy which states: 1. Cell phones are not to be used during class for any purpose unless given specific authorization from instructor. 2. All cell phones are to be turned to silent and placed in some type of carrying bag (such as a backpack), that does not sit on your desk during class. 3. No recordings of any kind are permitted to be taken during class; including audio, video, photos, etc. Student signature: Date: Personal Information Campus address: Cell phone number: Email address: Class/year in school: Major: Advisor: Westminster College Fall 2018 Badowski 5