Tribal Group Short Summary Tribal Group is one of the most successful and fastest growing companies supporting the public sector in the UK today. We are a leading provider of professional support services, directly employing over 2,000 dedicated people, supported by a further 1,000 associates operating from a nationwide network of 26 offices. We have a genuine culture of commitment and passion for supporting public sector initiatives and the whole Group is built on serving the public sector. We offer a broad range of professional and administrative services to the public sector. Our core markets are education, local government, central government and health and social care. Our services are delivered in the areas of: Performance improvement through management and support services Information technology and information systems Information management Property and architectural services Human resources and recruitment Training and public relations Communication and design services In education, we have proven expertise and capability in areas such as benchmarking, coaching and mentoring, professional services and support, course design and delivery, distance and e-learning, academies and Building Schools for the Future, Ofsted inspection services, school and post-16 improvement and skills transfer. Our professional services expertise embraces procurement, supply chain management, best value reviews, change management, organisational development, performance management and process improvement. Our technology understanding and capability includes ICT strategy and support, document and records management, learning infrastructure and information management solutions. We also have a strong communications presence with advertising, public relations (PR), event management and communications strategy capability. Our resourcing team recruits and supports human resources (HR) across the sector.
Tribal Group More detailed summary Tribal Group plc is a leading provider of professional support services to the education sector and the wider public sector in the UK. Tribal has a long and established track record of supporting educational improvement regionally, nationally and internationally. Our reputation is built by supporting Local Education Authorities, government agencies such as Ofsted and the Department for Children, Schools and Families (DCSF), charitable organisations, colleges and schools in all phases. The quality of our work has been recognised by both the DCSF and Ofsted and we have been praised for our contribution to improving schools in challenging circumstances. The breadth and intensity of our work programme has required significant investment in staff and resources. Systems and procedures are constantly under development and review to meet demanding quality assurance standards and to ensure that our clients receive the best possible service. This ongoing investment in staff and systems has been recognised through the award of the Investor in People certification. Tribal currently works with over 70% Local Authorities, 2000 schools and 400 colleges and several Non-Departmental Public Bodies covering a wide range of specialist education functions and improvement projects. Tribal has the capacity to deal with large multi-million pound contracts (e.g. our 75m contract with Ofsted to provide inspection services; our 15m contract to run the National Centre for Excellence in the Teaching of Mathematics (NCETM); our 11m contract to provide Offender Learning Services for the Learning and Skills Council, as well as the flexibility and responsiveness to deal with smaller contracts, of which we have many. Below we draw your attention to a selection of these contracts: In Local Authorities, Tribal: Is working with over 70% of local education authorities / children s services authorities Is providing recruitment and selection services to many local authorities and children s services authorities and has recruited over 25 directors of education in recent years Is providing asset management services for over 100 local authorities, a number of which have had their asset management function described independently as exemplary Has reviewed school admissions in several local authorities where admissions is a highly complex and controversial issue Is providing customised management software applications and support to over 90 local authorities Works across health, social services and education and has worked extensively in the children s services area In Further Education, Tribal: Has worked with 90% of FE colleges Runs the market leading benchmarking service in the post 16 sector, providing a range of benchmarking services to 380 FE / HE colleges and adult learning providers Is the market leader in professional services specialising in European and UK-based external funding for FE and HE colleges and business. Tribal is successful in 90 per cent of applications Has an unrivalled track record at turn around management and interim management for FE colleges Offers a complete specialist service to the college sector in search and selection, recruitment, assessment, coaching and mentoring
Delivers the Improvement Advisory Service on behalf of the Learning and Skills Improvement Service (LSIS) Is a specialist publisher of high quality, accredited distance learning materials, working with over 80 colleges and seven national awarding bodies Publishes market-leading online and paper based support for Skills for Life, used in over 350 colleges, community education centres and work based learning providers In the Learning and Skills Sector, Tribal: Is working with 90% of local Learning and Skills Councils (LSC) and with the National Learning and Skills Council Is working with local LSCs on property audits, feasibility studies, reviews of FE assets and the provision of support for area wide inspections Is providing professional services to local LSCs on the development of work-based learning and employer based provision Is providing professional services on the establishment and development of Professional Development Centres to support teachers of basic skills and English for Speakers of other languages (ESOL) Has supported 32 local LSCs in strategic planning and achievement of Skills for Life targets, including audits of learner and teacher numbers, advice on building teacher capacity, and expanding diversity of provision In Central Government: Tribal has been approved by the DCSF and Department for Innovation, Universities and Skills (DIUS) now Department for Business Innovation & Skills (DBIS) as a supplier of services under a range of framework agreements including general consultancy, education services, local authority interventions, city academy project management, and adult basic skills In Technology: Tribal manages the National Centre for Excellence in the Teaching of Mathematics (NCETM) on behalf of the DCSF, and has developed the NCETM portal application supporting CPD for all secondary mathematics teachers, teaching assistants and HE / FE lecturers. Tribal has provided the portal application for the National Network of Science Learning Centres (NSLC) and for STEM support centres. Tribal provides all ICT services including the ICT applications, infrastructure, end user support service, hosting and operations (including disaster recovery) as well as systems integration with legacy applications As a partner in the South Yorkshire elearning Programme, Tribal developed and supported the virtual learning application and management information system implemented and used throughout South Yorkshire in 140 schools, 11 FE colleges and 400 small and medium sized businesses. Tribal has developed the largest e-learning application in Europe that of learndirect for Ufi used daily by in excess of 20,000 users. The skills and experience of building and supporting this system have enabled us to design the software and oversee the procurement/design of technical infrastructure on all of our other programmes to maximise performance and resilience. Tribal directly employees 135 full time advisors and consultants who work across schools, colleges, and with WBL providers, and maintains a database of over 100 quality improvement advisers / consultants for providers who have a breadth of experience across sectors, curriculum areas and business discipline which includes:
Tribal s Information and Technology and information management specialists: Work at the forefront to help government organisations implement electronic and record management systems using specifications and guidance laid down by the National Archives Provide programme planning and strategic consultancy support for the NHS National IT Programme, including work on the integrated care records systems, the national electronic bookings programme and the national patient record access service Support the Metropolitan Police in the procurement and negotiation of outsourced ICT contracts Have developed business continuity plans to support the major MOT computerisation programme across 19,000 testing centres for the Vehicle and Operator Services Agency Led a high profile change management programme at the Department for Work and Pensions involving the re-structuring across multiple locations to support the Modernisation programme Deliver the e-learning solution at the heart of learndirect, one of the largest single on-line learning initiatives in the world We are a leading provider of software applications to support the management of learning, assets and information, specialising in: Management information and business support systems for traditional education and vocational learning programmes for further and higher education, local authorities and workbased learning providers and private companies Learning technology to deliver, track and manage blended and personalised learning, including the provision of portals, online learning environments, content management systems, e-portfolios, and other e-assessment tools. Tribal is also a market leader in the development of mobile applications that enhance access to materials and encourage greater learning. Department for Children, Schools and Families (DCSF) and Office of the Deputy Prime Minister (ODPM) compliant software for property and asset management in local education authorities, Government, public sector organisations and corporate businesses Systems to support the tracking, management and reporting of data, assets, documents, people, workflow and other information using web and mobile technology Tribal is also a Microsoft Gold Partner with expertise in the deployment of Microsoft solutions In Education In Education Tribal has a long established track record of supporting all phases, and in the Learning & Skills sector provide services and undertake professional services work across the UK for national and local Learning and Skills Councils, further education colleges; schools; local authorities and work based learning (WBL) providers. We currently work with: 90% of further education colleges 80% of secondary schools 20% of Work Based Learning (WBL) providers 50% of Higher Education Institutions 50% of local authorities Training
Tribal has extensive experience in training. A few examples of training provided by Tribal include: All the training, educational advice and guidance to 14,000 prisoners per annum through a recently secured contract with the Learning and Skills Council to deliver the services for the next four years Software application training to 7,500 users each year The course material and content for the third party delivery of 50,000 events each year, and also 50,000 learners and their course content to further education colleges for vocational training Further detail on Tribal in Education Tribal Group plc is a leading provider of professional support and professional management services to the public sector with particular strengths in central education, government, health and local authorities. The Group has a turnover of over 290 million, employs over 2,000 people and operates from a nationwide network of 26 offices. Tribal is one of the most successful and fastest growing companies supporting the public sector in the UK today. The following sections contain synopses of Tribal s principal areas of business activity. Education is covered most comprehensively, not only because of the relevance to the current requirement, but because it is the dominant sector for Tribal, contributing nearly half our revenues. Education and Children s Services Tribal is one of the UK's most experienced and innovative educational professional services provider, delivering a wide range of services in the school, local authority, further education and learning and skills sectors. Tribal is a leading provider of professional development to secondary schools and organisations in the further education sector, delivering training to teachers, lecturers, managers and support staff. We have a 4 year track record in delivering our Managers into Leaders programme. Our facilitators research and develop several hundred training courses and conferences a year. Training is delivered across the UK and through blended learning approaches. Tribal manages the National Centre for Excellence in Teaching Mathematics (NCETM), a major DCSF initiative to support mathematicsspecific continuing professional development, for all teachers of mathematics across all phases. Our Early Years consultants and trainers have developed curricula and e-learning resources for all four pathways, customising learning packages to suit individual candidate needs, providing additional work experience, tutor and mentor support. Tribal leads on the national Family Literacy, Language and Numeracy initiatives (FLLN) and in support of the Family Learning Initiative Fund strands has developed and mainstreamed FLLN programmes targeted at Early Years Foundation Stage in addition to supporting workforce development in relation to literacy, language and numeracy and parental engagement through our Step in to Learning programme delivered on behalf of DIUS. Tribal is a specialist publisher of distance learning material leading to nationally accredited qualifications. We have more than 20 years' experience in developing highly creative products and resources for training; using both high and low technology formats to design learning systems that combine skills in learning design, graphics, software engineering and multimedia in a powerful multidisciplinary mix. Our professional support services assist clients to plan, deliver and evaluate learning programmes and processes.
Inspection Services Tribal has been inspecting schools on behalf of Ofsted for over ten years. In that time we have successfully carried out over 10,000 inspections in primary, secondary and special schools. We also have experience of inspection early years provision that is associated with maintained schools. For the last four years, Tribal has been the largest inspection provider working with Ofsted, carrying out over 6,500 inspections over this period. Since the contract award in April 2005, we have consistently achieved 100% performance ratings on KPIs 5, 6 and 7, which cover our work on data issues, as well broader co-operation and complaints. For KPIs 1 4 we have always exceeded the minimum quality requirements set since September 2005 with our performance variously described by our Regions as outstanding and exemplary. We have strong professional relationships with Ofsted s professional and administrative staff at both national and regional level. We have worked on specific projects such as piloting and developing improvements in data capture and reporting, improvements in the QA system, developing strategies for the inspection of early years and reduced tariff inspection. While retaining its focus on serving the public sector, a small part of Tribal s revenue is generated from private sector companies. Not only is this important in exposing our professional staff to broader good practice but it often links directly to much of our public sector work. This is particularly the case in training and education initiatives where employers are utilising the support and funding of government agencies.