1 CIS 231 WWW Management Information Systems Spring 2012 Instructor name: Dr. Betty Kleen Office location: 101 White Hall Phone number: 985.448.4191 Email: betty.kleen@nicholls.edu Office hours: M/T/W/Th 9:30 noon; T 5-6 p.m.; Others by appt. Catalog Description: CIS 231. Management Information Systems. 3-3-0. Introduction to business information resources, system design, and information management. Topics include computer hardware, systems analysis, database management, decision support systems, and distributed data processing. Prerequisites: Sophomore standing and OIS 200, or permission of department head. Required Text and Other Materials: Introduction to Information Systems, 15 th edition. James A. O Brien and George Marakas. McGraw-Hill Irwin, 2010 ISBN: 978-0-07-337677-6 MHID: 0-07-337677-9 Visit www.mhhe.com/obrien15e for additional student resources - including chapter quizzes with immediate feedback that you can take prior to taking Dr. Kleen s graded quiz for a chapter. Microsoft Office 2010----all these modules will be used: Word, Excel, Access, and PowerPoint. Visit the following: http://www.microsoftstore.com/store?siteid=msstore&action=displayproductdetailspage&productid=229301900 to learn more about Microsoft Office 2010 deal for students for $99.95 this is possibly the best deal currently for a licensed copy of Microsoft Office 2010 that you can install on your computer. You are welcome to look elsewhere for a licensed copy of Microsoft Office if you cannot travel to Nicholls to use the computer labs, be sure the Microsoft Office version you purchase contains Word, Excel, PowerPoint, and Access. You may also be able to visit Microsoft.com and obtain a FREE 60-day trial version, BUT this will allow no new documents, spreadsheets, or databases after 60 days if you don t pay! Mozilla Web Browser Assignments are to be submitted through Moodle course management system. Mozilla is the preferred web browser to use when working with Moodle. See distance learning website http://www.nicholls.edu/distance/student-resources/ for more information about Moodle supported web browsers and operating systems. Nicholls academic computer network account. Valid student ID needed to gain access to any student computer labs on campus. (ID s obtained in student life office). Students are expected to be familiar with the University s computer use policy. See the Code of Student Conduct and at the following link: http://www.nicholls.edu/documents/student_life/code_of_conduct.pdf. Nicholls email account: NOTE that your instructor will respond to email inquiries done through your Nicholls email account (not other email accounts). If your instructor needs to email you, she will use your Nicholls account only. This is essential to properly track individual communication for the course. Because this is an online course, you should check student email at least 3 times a week.
2 Student Outcome Objectives: The primary purpose of this course is to provide an introduction to the field of information systems. Upon completion of prescribed work for this course, the student will be able to: identify and discuss the organizational, managerial, and technical issues related to Information Systems (IS) identify and discuss what to look for when buying a personal computer or requesting hardware at work research, read, and summarize articles from the IS literature use database software to create a database, answer queries and generate appropriate reports Use components of the Internet, including e-mail and the world wide web identify and discuss ethical issues related to IS such as privacy and security: identify and discuss issues related to networking and telecommunications identify and discuss how information systems are used for decision support identify and discuss the basic methods and techniques of systems analysis and design, including how and when end users may be involved identify and discuss key processes of e-commerce systems and web store requirements Course Content: See last page of syllabus for topic dates I. Foundation Concepts A. Foundations of Information Systems in Business (Chapter 1) B. Competing with Information Technology (Chapter 2) II. Information Technologies A. Computer Hardware (Chapter 3) B. Computer Software (Chapter 4) C. Data Resource Management (Chapter 5) D. Telecommunications and Networks (Chapter 6) III. Business Applications A. Electronic Business Systems (Chapter 7) B. Electronic Commerce Systems (Chapter 8) C. Decision Support Systems (Chapter 9) IV. Development Processes--Developing Business/Information Technology Solutions (Chapter 10) V. Management Challenges--Security and Ethical Challenges (Chapter 11) Course Requirements: See methods of evaluation section below and last page of syllabus for dates Chapter quizzes, midterm exam, final exam, Moodle Forum entries, graded assignments/projects Competent business professionals must be able to apply IS/IT, in addition to passing tests related to IS/IT content. Therefore, various projects/assignments will be given at selected points during the semester. Exams cover text materials, additional materials posted, and any additional readings assigned. Semester Expectations: The face-to-face equivalent of this course involves approximately 42 hours of class time, in addition to outside reading of text chapters, completion of graded projects, and preparation for quizzes and exams. A standard expectation of university study is 2 hours outside of class for each in-class hour. A typical timeline for all the activities in this online version of the course will run 100 to 125 hours since you will be studying the chapters on your own, as well as completing all other activities identified in the syllabus.
Methods of Evaluation: Quizzes, exams, discussion entries, and numerous project assignments throughout the semester will measure the degree to which you have mastered the content of this course. Possible Points: Grading Scale: Chapter Quizzes (lowest 1 of 11 will be dropped) 200 pts. A = 90% + Midterm Exam 100 pts. B = 80 89% Final Exam 100 pts. C = 70-79% Moodle Forum (10 pts. Per weekly forum 10 highest grades kept) 100 pts. D = 60-69% Graded projects 300 pts. F = below 60% Total 800 pts. Calculation of Grades: The grades you earn will also be recorded in a spreadsheet maintained by your instructor; the final grades from the spreadsheet calculations will be the final grades recorded for the course. Submission of Assignments, Make-up Procedure & Late Assignments: All students will submit assignments via the Moodle system, unless otherwise instructed. Makeup quizzes/exams are only allowed with validation of reason. The instructor reserves the right to reject any excuse that does not reflect illness under a doctor's care, official university function, extreme family emergency, or documented employment travel. Late project/graded assignments lose the equivalent of 25% of possible points each calendar day late (example: assignment due Monday is turned in Wednesday loses 50% of possible points. Because students have a full week to complete forum posts, NO time extensions are allowed for Forum postings. Deadlines are based on U.S. Central time zone, adjusting from or to daylight savings time when the U.S. switches. TurnItIn Policy: By taking this course, students agree that all assignments are subject to submission to TurnItIn, a plagiarism detection service. All work submitted to TurnItIn will be added to its database of papers. Specifically, this service compares your paper with Internet web pages, articles in databases, and all papers previously submitted. TurnItIn then either confirms the originality of your work or reports the source(s) of plagiarism. In cases of detected plagiarism, the paper and supporting evidence will be handled in compliance with the Code of Student Conduct, Section Five, Academic Dishonesty and Disruptive Behavior." Academic Honesty Policy: Students are expected to hold themselves to a high level of ethical behavior. Cheating on any method of evaluation will not be tolerated. If the instructor determines a student is cheating, a grade of F will be given for the class. Multiple Cheating Offenses: Section Five of the Code of Student Conduct, Academic Dishonesty and Disruptive Behavior, includes a requirement that faculty file a charge complaint statement with their respective dean whenever a student is confronted or disciplined for cheating. The Office of Academic Affairs will maintain these records, and any student confronted and/or disciplined for multiple offenses of academic dishonesty will be brought before the Academic Affairs Integrity Committee for further review and potential sanctions. Please read the Code of Student Conduct for further details regarding this policy. For additional information on student conduct see the Student Code of Conduct at www.nicholls.edu/documents/student_life/code_of_conduct.pdf. Attendance Policy: Regular progress toward completion of the course is essential for you to do well on quizzes, exams, etc. Your Attendance in the online classroom is mandatory and is defined as completing quizzes, tests, and Forums on time and turning in all projects/assignments by the due dates. Late projects/assignments will receive point deductions as identified above. Forums have NO late completion option; nor do quizzes and tests. The course has established deadlines each week that are to be met. 3 DROP DATE: The last day to drop a course with a W is: Wednesday, April 4, 2012
Americans With Disabilities Act: Students with a documented disability are entitled to classroom accommodations under the ADA. To receive accommodations, contact the Office of Disability Services at (985) 448-4430 or 158-A Shaver Gym. Additional information can be found at www.nicholls.edu/disability 4 Academic Grievances: The proper procedure for filing grade appeals or grievances related to academic matters is listed in Section 5 of the Code of Student Conduct and at the following link: http://www.nicholls.edu/documents/student_life/code_of_conduct.pdf. Continued Learning following an Extreme Emergency: In order to make continued learning possible following an extreme emergency, students are responsible for: reading regular emergency notifications on the NSU website; knowing how to use and access Moodle (or university designated electronic delivery system); being familiar with emergency guidelines; evacuating textbooks and other course materials; knowing their Moodle (or designated system) student login and password; contacting faculty regarding their intentions for completing the course. Faculty are responsible for: their development in the use of the Moodle (or designated) software; having a plan for continuing their courses using only Moodle and email; continuing their course in whatever way suits the completion of the course best, and being creative in the continuation of these courses; making adjustments or compensations to a student s progress in special programs with labs, clinical sequences or the like only in the immediate semester following the emergency.
5 Student Support Services Information for Online Students Technical Problems If you are having problems with the technology involved in this course, you can either e-mail the instructor or bbsupport@its.nicholls.edu Grievance If you have an issue relating to the instructor or your fellow classmates, you can follow the procedures set up in the Code of Student Conduct. This document and the Student Academic Grievance Form are located at http://www.nicholls.edu/sja/ Library The Library Home Page has a link to a specific webpage dedicated to distance education students. This webpage contains tutorials on accessing the library from home, finding and using electronic books, using the electronic research databases, emailing a reference librarian, and other useful information. The page also offers a direct contact with reference librarian through e-mail or telephone. http://www.nicholls.edu/library/distance.htm Counseling Nicholls Counseling Center provides professional assistance for students dealing with a range of mental health, wellness, and adjustment issues through individual, couple, and group counseling; consultation; and various forms of outreach, you can go to the following website http://www.nicholls.edu/counseling/ Disability Services Disability Services acts as a liaison between students and faculty to facilitate the provision of accommodations as per Americans with Disabilities Act. http://www.nicholls.edu/disability/ Career Services Career Services offers placement assistance for students and alumni for temporary and permanent part-time and full-time employment and internships in addition to professional coaching in resume writing, interviewing, and dressing for success. http://www.nicholls.edu/career/ and http://www.collegecentral.com/nicholls/. Tutoring Questions concerning academic tutoring can be sent to: tutoring@nicholls.edu. This e-mail is usually staffed during normal business hours.
6 HOW DO I SUCCEED IN THIS COURSE? Semester Expectations: While you can complete work and study at any time of the day, seven days a week, deadlines are set and are detailed on the course calendar; the course is structured so that you do have work to complete each week. Not having Internet access is not an acceptable excuse for late work. When taking an online course, it is your responsibility to find an alternative location of Internet access if your home Internet access goes down. You are expected to be able to use Microsoft Word, Excel, and PowerPoint prior to enrolling in the course, having completed OIS 200 (or CMPS 101 if you took a 3-hour computer science course instead). You are expected to be able to use Moodle course management software. You are expected to check the Moodle course regularly (such as every 48 hours) to watch for additional announcements and messages from your instructor. You are expected to monitor your student email regularly (such as every 48 hours) to watch for an individual email to you from your instructor about any CIS 231 course issue. You should immediately notify your instructor through email or phone if you have a problem accessing or submitting something. Use the Moodle system s features to determine if something was submitted. You can expect a return email response within 24 hours if you submit an email during the week (up to noon Friday). If you do not receive an email response from your instructor within that 24-hour timeframe, call your instructor to determine whether the email was received. However, please extend your instructor the courtesy of allowing 24 hours. Note: Your instructor cannot stop to check each person s submission individually every time something is due and personally email a confirmation. Moodle will provide you with feedback as to whether your material was submitted properly. You will need to proceed through the chapters in the order set by the instructor, meeting deadlines established. You will complete a chapter quiz for each chapter. Each chapter quiz will have established open/closing dates. Quizzes are typically open 24 hours, so your instructor does NOT extend deadlines when you wait until the last minute and have problems. You may take each quiz only once, so take a practice quiz at the end of each chapter and also visit the textbook authors website (see first page of syllabus) and take the practice quiz for that chapter. The authors website will even give you immediate feedback about correct and incorrect answers on the practice quiz. Once you take a chapter quiz through Moodle, you will receive your score immediately from each quiz taken. You will complete Forum entries throughout the semester. These will have set opening/closing dates. You can at any time throughout the entire semester read and/or post to the general Forum for questions and answers about the course. You may find a comment already posted that will help you. Use this communication to get a general question answered others may have the same question, so all can then see the answer I post in response to your inquiry. You will complete both a midterm exam and a final exam. These exams will be posted on specified dates and are essay exams. Several graded projects will be assigned throughout the course. Each assignment will have established deadlines. You will typically have at least one week to complete assigned projects; late penalties will be applied if deadlines are missed (-25% for each day late). Projects assignments submitted more than a week late will receive no points. You can normally expect projects grades to be posted within a week after due date. The class is large, and the projects often take many hours to grade, so do not expect 24 or 48-hour turnaround on project grading. You can review instructor comments on graded projects. These comments are posted and available for your review through the gradebook feature. Weekly Activities, Forums, Quizzes, and Projects: Each week, obtain the weekly Instruction Sheet from Moodle that contains objectives for the week and a listing of activities to complete with any specific deadlines that are to be met. o Download any additional documents you will need for that week. You will find materials such as PowerPoint slides to help guide your study MP3 files containing short lectures from your instructor Additional readings, videos, and other materials your instructor will hold you accountable for come test/quiz time
7 Read the chapter and any other related readings assigned; also view any videos your instructor assigns. Be sure to pay special attention to the cases provided in each chapter your textbook authors have taken great care to use real world companies and case content that relates to your chapter to increase your understanding. Complete your FORUM entries if a Forum has been assigned for this week. After the free first information Forum, each FORUM posted for a grade is valued at 10 points. To prepare you to be an effective contributor to Forums in the work environment, the grading policy for Forum entries rewards timely responses, evidence of having read the thread of discussion already posted, evidence of having read the text or applicable research, addition of different ideas to the thread, and correct grammar, punctuation, spelling, and other English fundamentals. Points 2 Points 1 Point 0 Points Timely Responses 2 or more postings for question (s) posted for the week well distributed throughout the week 2 postings but not distributed throughout the week Less than 2 postings Evidence of having read the thread Makes reference to others' responses Logic of response includes other responses Little or no evidence of having read thread Evidence of having read the text or applicable research Makes reference to text and assigned readings and synthesizes the information Logic of response indicates minimal reference to text or readings Little or no evidence of reference to text and readings Adding different ideas to the thread Adds considerably to the thread Adds somewhat to the thread Adds little or nothing to the thread Grammar, Punctuation, Spelling, and English Fundamentals Proofread and edited prior to activating posts. 0 2 errors. Three to four errors. Five or more errors. When posting entries to the assigned Forum, be sure to use acceptable netiquette (online etiquette). This means you should write in a clear manner, using correct grammar, punctuation, spelling, and other English fundamentals. Consider that this would be expected in the workplace. Do not flame someone by writing an undiplomatic, angry response. Keep your language appropriate for the workplace. The CIS 231 Forums are no place for vulgar language and phrasing, nor for being discourteous to other participants. While you are encouraged to disagree if you perceive someone has posted an incorrect observation, or add clarification if someone presents unclear statements, do so courteously and back up your statements with good support information and/or examples. By visiting www.mhhe.com/obrien15e you can find a practice quiz that contains true/false and multiple choice questions your answers are checked and you will receive immediate feedback as to whether your answers are correct. While you see whether your answers are right or wrong, this practice quiz is NOT sent to your instructor. To further prepare for each graded chapter quiz so that you can score well, review the chapter by taking the hard copy quiz at the end of each chapter (answers are on pages 543-545). Also, assess whether you can answer the discussion questions also provided at the end of each chapter. Once you have studied a chapter and prepared for the graded quiz, you can proceed to access the quiz and take the quiz within the timeline provided by your instructor. Graded quizzes can be taken only once, so do your best to prepare before taking the quiz. You will have 25 minutes to complete a quiz once you begin, and you cannot stop and then restart later. IF YOU TAKE MORE THAN 25 MINUTES, the quiz will shut off and the software will grade what you have completed.
8 CIS 231 WWW Spring 2012 Note: Class weeks are structured to begin on Mondays and end on Sunday. Whether you are a full-time student, part-time student, full-time employee taking one or two classes, etc., this gives you flexibility of when in the week you complete most of your CIS 231 studying. Quizzes typically open at noon on Sunday (end of each week) and close at noon on Monday (technically rolling over to beginning of next week to ensure your instructor is on hand if problems occur). Week 1 January 16-22 Obtain Week 1 instruction sheet Read entire syllabus especially note section on how to succeed; purchase textbook Obtain a licensed copy of MS Office 2010 software with Word, Excel, Access, & PowerPoint ) PLEASE NOTE YOU NEED OFFICE 2010 (not 2003 OR 2007) Complete the Introductory Forum Read and sign the Memo of Agreement; send it to your instructor through Moodle. Week 2 Obtain Week 2 instruction sheet January 23-29 Study Chapter 1 Complete Moodle Chapter 1 FORUM for the week after studying the chapter Complete Chapter 1 QUIZ on Moodle Quiz 1: Available noon Sunday, January 29; closes at 12 noon on January 30 Week 3 Jan. 30 Feb. 5 Obtain Week 3 instruction sheet Complete Chapter 2 Forum for the week after studying the chapter by 11:59 p.m. Sunday Complete Project posted related to chapter 2 by 11:59 p.m. Sunday, February 5 Complete Chapter 2 QUIZ on Moodle Quiz 2: Available noon Sunday, February 5; closes Noon Monday, February 6 Week 4 February 6-12 Obtain Week 4 instruction sheet Complete Chapter 11 Moodle FORUM for the week after studying the chapter Complete project posted related to chapter 11 by 11:59 p.m. on Sunday, February 12. Complete Chapter 11 QUIZ on Moodle Quiz 11: Available noon Sunday, February 12; closes noon Monday, February 13 Week 5 February 13-19 Obtain Week 5 instruction sheet note extended deadlines for Forum and quiz Complete Moodle FORUM for the week after studying the chapter and before noon Thursday, February 23 Complete Chapter 3 QUIZ on Moodle Quiz 3: Available noon Friday, February 17; closes noon Thursday, February 23 Can begin work on next graded project (see next week s activities for document); Project is worth 40 points and relates to chapters 3 and 4.
9 Week 6 February 20-26 Obtain Week 6 instruction sheet Complete Moodle FORUM for the week after studying the chapter Complete 40-point graded project related to chapters 3 & 4 by 11:59 p.m. Sunday, Feb. 26 Complete Chapter 4 QUIZ on Moodle Quiz 4: Available noon Sunday, February 26; closes noon Monday, February 27 Week 7 Obtain Week 7 instruction sheet February 27 March 4 Complete Moodle FORUM for the week after studying the chapter Complete Chapter 5 QUIZ on Moodle Quiz 5: Available noon Sunday, March 4; closes noon Monday, March 5 Week 8 Obtain Week 8 instruction sheet March 5-11 Prepare for and complete Midterm Exam. Essay exam covers chapters 1-5 and 11 Exam opens at noon Friday, March 9; closes at 11:59 p.m. on Sunday, March 11. LATE EXAMS NOT ACCEPTED You can also proceed to begin the next graded project if you like. Week 9 March 12-18 Obtain Week 9 instruction sheet Submit 60-point graded project using Access Database 2010 version by Monday noon, March 19. Complete Moodle FORUM for the week AFTER completing this project Week 10 Obtain Week 10 instruction sheet March 19 25 Complete Moodle FORUM for the week after studying chapter 6 Complete 40-point project related to Chapter 6; submit by 11:59 p.m. Sunday, March 25 Complete Chapter 6 QUIZ on Moodle Quiz 6: Available noon Sunday, March 25; closes noon Monday, March 26. Week 11 Obtain week 11 instruction sheet March 26 April 1 Complete Moodle FORUM for the week after studying chapter 7 Complete Chapter 7 QUIZ on Moodle Quiz 7: Available noon Sunday, April 1; closes at noon Monday, April 2 Begin study of Chapter 8 E-Commerce and can begin work on next projects LAST DAY TO DROP WITH A W IS Wednesday, April 4
10 LAST DAY TO DROP WITH A W IS Wednesday, April 4 Weeks 12 & 13 Obtain Weeks 12/13 instruction sheet WEEKS COMBINED BECAUSE OF SPRING BREAK April 2 15 Complete Moodle FORUM for the week after studying chapter 8 BY 11:59 P.M. April 15 Complete 40-point Project and submit before 11:59 p.m. on Sunday, April 15 Complete Chapter 8 QUIZ on Moodle Quiz 8: Available noon Thursday, April 5; closes noon Monday, April 16 Week 14 Obtain Week 14 instruction sheet April 16 22 Complete Moodle FORUM for the week after studying chapter 9 Complete final graded project (40 points) by 11:59 p.m. Sunday, April 22 Complete Chapter 9 QUIZ on Moodle Quiz 9: Available noon Sunday, April 22; closes noon Monday, April 23 Week 15 April 23 29 Obtain Week 15 Instruction sheet Complete Moodle FORUM for the week after studying chapter10 Complete Chapter 10 QUIZ on Moodle Quiz 10 available noon Sunday, April 29; closes at noon Monday, April 30. Week 16 April 30 May 6 Prepare for and complete final exam. Final exam will revisit chapters 2 and 5, and also cover chapters 6, 7, 8, 9, and 10. Exam will be all essay, structured similar to midterm exam. By reviewing chapters ahead of time, you should be able to write your exam in 2 ½ to 3 hours. Your instructor will expect you to use IS/IT terminology effectively and provide clear answers that often include IS/IT examples to illustrate your points and demonstrate understanding of IS. Final Exam opens at 6 p.m. on Friday, May 3; must be submitted before 6 p.m. on Sunday, May 6. Week 17 Final exam grades should be available sometime on Wednesday.