Office: 229 G McGee Business Building Phone: Thursday 9:00 am 12:00 pm (on campus)

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Professor: Email: Dr. Susan Evans Jennings All Class Email should be sent in (only if is unavailable use sjennings@sfasu.edu) Office: 229 G McGee Business Building Phone: 936.468.1634 Class meeting time and place: Online Class Office hours: Times listed are for every week of the semester unless notified in to the contrary (such as when Dr. Jennings is attending a conference). For other times please make an appointment by contacting Dr. Jennings by email in and checking on her availability. Generally you will need to contact her at least 24 hours in advance to schedule times other than listed in the office hours. Monday 11:00 am 1:00 pm (online)* Tuesday By Appointment Wednesday 11:00 am 12:00 pm & 1 pm 3 pm (on campus) 6:00 pm 8:00 pm (online)* Thursday 9:00 am 12:00 pm (on campus) Friday By Appointment * I can arrange in to be on-campus instead if given advance notice. Otherwise I will be online with Who s Online and in my virtual office in SecondLife Class Schedule BCM 247-501 Business Communication ONLINE GBU 310-500 Word Processing ONLINE BCM 247-502 Business Communication ONLINE A 3-credit hour comprehensive study of word processing equipment, systems, and procedures. Emphasis on word processing applications, work measurement, and comparative product evaluation. Program learning outcomes define the knowledge, skills, and abilities students are expected to demonstrate upon completion of an academic program. These learning outcomes are regularly assessed to determine student learning and to evaluate overall program effectiveness. You may access the program learning outcomes for your major and particular courses at http://cobweb.sfasu.edu/plo.html. GBU 310 Spring 2011 Page 1

With today s technology, the processing of words takes place in a variety of ways. In this course you will be learning about various technologies used for this processing as well as become familiar with the advanced features of Microsoft Word 2007. By the end of this course, you should be able to: Identify and utilize features of the current Windows operating system program. Demonstrate ability to use key concepts in document technology involving tasks such as: editing, creating tables, performing calculations, inserting graphics, and merging documents. Efficiently create and reproduce business documents by selecting, integrating, and using appropriate Microsoft Office Suite software. Utilize wizards and templates as a basis for business documents such as business cards, memos, and forms. Proofread and use correct word choice, spelling, and grammar in composing and designing documents. Identify the characteristics and communication implications of Web 2.0 applications. Define Social Networking, Social Media, and Social Bookmarking. Define RSS feeds and explain their use in business communication. Define and give an example of the use of Cloud Computing. Differentiate between public, hybrid, and private clouds Demonstrate the ability to effectively use Outlook and PowerPoint for business communication Use Google Docs to create, store and share documents, spreadsheets, and presentations in the Cloud Use Blogger to create and maintain a class blog. Personal High Speed Internet Access and Personal Computer (not campus computers you will be required to participate using options that will not be available on university computers) DO NOT TAKE THIS CLASS IF YOU DO NOT HAVE A COMPUTER, INTERNET ACCESS, AND OFFICE 2007 OR NEWER. Microsoft Office Word 2007 Software (or newer). You MUST use Word 2007 (or Word 2010) to complete work for this course. MS Office 2007 is available at the on campus bookstore at a greatly reduced price. Documents submitted with a.doc extension rather than the.docx will not receive credit. Adobe Reader - Documents will be posted in.pdf format and you will need Adobe Reader to read them. Web 2.0: Concepts and Applications ISBN 1-4390-4802-9 by Shelly/Frydenberg; Copyright Year: 2011 with Access Code SAM 2007 Assessment, Projects, and Training v6.0 Printed Access Card, 1st Edition Publisher: Course Technology; Copyright Year: 2011 Digital ISBN-13: 978-0-8400-6773-9; Digital ISBN-10: 0-8400-6773-9 ACCESS CARD CAN BE PURCHASED ONLINE FOR IMMEDIATE ACCESS Website: http://www.cengagebrain.com (enter one of the above Digital ISBNs, and complete your purchase) GBU 310 Spring 2011 Page 2

Illustrated Series Microsoft Office 2007 Microsoft Office Word 2007: Illustrated Complete by Duffy; Cram; Copyright Year: 2008 Publisher: South-Western, Cengage Learning; Publishing Date: 2007/07/24 Print ISBN-13: 978-1-4239-0527-1; Print ISBN-10: 1-4239-0527-X -- Pages: 480 CSC 121 or equivalent; keyboarding skills of at least 30 words per minute. Student must have Internet Access (high speed), a personal computer, Office 2007 (or newer), and the Required Text and Simulation Software. The student should enter the class with an understanding of basic word processing concepts and basic features of Microsoft Word. This course will build on earlier knowledge to encourage expertise in advanced applications and exploration of the use of Web 2.0 in business communication. The student should have a basic understanding of Windows and its use in opening programs and documents. See Schedule at end of syllabus for a list of all assignments, due dates, and points. Exam opens Saturday, May 7 and closes Thursday, May 12. READ THIS SECTION VERY CAREFULLY IN ORDER TO MAKE THIS COURSE FAIR TO ALL STUDENTS, THESE PROCEDURES MUST BE ADHERED TO. THERE ARE NO EXCEPTIONS TO THESE COURSE POLICIES. The time to worry about your grade in this class is at the BEGINNING of the course, not at the end. The grades you receive throughout the semester will determine your final grade in the course. I will not change the grade you earn. Please do not contact me at the end of the semester with the story of why you need me to GIVE you extra points. If you keep up with the work and do your best throughout the semester you will earn the points you need for the class. Office Hours Please note office hours listed above. You are welcomed to stop by my office during my on campus office hours. For the online office hours you will find me online in and often also online in SecondLife in my virtual office. SecondLife is found at http://www.secondlife.com. My office is on Lumberjack Island. If you need more information please let me know and I can send you a SecondLife URL for the office location. GBU 310 Spring 2011 Page 3

Communication This is an online course -- therefore, the primary contact method will be electronic communication through. You should check your email for this class at least once every day. I make every attempt to respond to students in a reasonable amount of time. Just as I tell you that you should check your email at least once a day -- I will do likewise.. When you send an email, if you would like a reply, please ask a specific question. If you send me as message that does not ask a question, I will not be responding. All emails need to occur in the Email program in order to maintain a record of all messages. You can expect me to answer emails during my office hours. This does not mean I will not answer at other times. My policy is to answer emails within 48 hours. You can usually expect to receive a response within 24 hours; however, please remember that I am not on 24-hr call. I hold regular office hours and those are listed on this syllabus. You should attempt to see that your messages that concern questions pertaining to this course are available at that time for me to answer. This is not to say I will not answer at other times, but you should not expect it or count on it. If you wait until shortly before assignments are due to address questions to me on the assignment, you may or may not get an answer before the deadline arrives. Late Work Policy In order to move quickly and successfully, specific deadlines for all assignments are clearly stated in the course syllabus. No late work is accepted - No Exceptions. For weekly assignments, the due dates for both Web 2.0, SAMS and Textbook Assignments are on Thursday at 10 AM -- That is 10 in the morning. If you work and can t upload on Thursday, you had better get your work uploaded ahead of time. No Makeup Exams will be given and No Late Work is accepted. All documents uploaded and submitted, whether by assignment section or email, must be submitted in the.docx format. Example: JenningsProject1.docx IMPORTANT: DO NOT make the mistake of submitting a file with the file extension.lnk or a file with the document name beginning with a $ replacing the first letter of the file name. LOOK at the file name you have uploaded. If it has either of these problems you need to delete the file you have uploaded to and upload again. The.lnk usually occurs when you have placed a link to a file on your desktop and uploaded from there. The $ in front of the file name usually means you have the file open and instead of choosing the file, you have chosen the temporary file. In either case, the file will not open when submitted meaning I will have nothing to grade, and you will receive a ZERO. In the past, students have purposely turned in these incorrect file formats to buy themselves more time by indicating it was simply a mistake. I have later found out from other students that they did it intentionally. Therefore, I now have the policy that NO EXTENSION will be given because of incorrect file formats or incorrect submission. Hands-on Assignments: These assignments are designed to assist you in performing well on the tests. These assignments are listed in the assignment section of. LATE WORK IS NOT ACCEPTED. THERE IS NO ACCEPTABLE EXCUSE FOR LATE WORK, AS ALL DEADLINES ARE POSTED IN THIS SYLLABUS ON THE GBU 310 Spring 2011 Page 4

FIRST DAY OF CLASS. YOU SHOULD MAKE SURE THAT YOU COMPLETE THE WORK EARLY ENOUGH THAT SHOULD AN EMERGENCY OCCUR, YOU WILL ALREADY HAVE YOUR ASSIGNMENTS SUBMITTED. All assignments are due at 10 am on Thursdays (NOTE: 10 am that is in the morning. If you work on Thursday mornings you should be sure to upload the day before). See listing in syllabus for each week s assignments. OIT is open on Thursdays, so if you are having trouble uploading call 936.468.1919. They can help. Again there is no excuse for late work! Assignment Submission SAMS Exams will be recorded automatically to the SAMS program but not the grade book. These require that I put the scores into the grade book in manually. I will usually only record grades once a week. When you have questions, be sure to check the FAQ section on the homepage of the course when a question comes up new entries are made. Exams Exams MAY NOT BE COMPLETED at times other than the scheduled times. General Student Policies Plagiarism and Cheating Cheating is the easiest way to fail this class. Plagiarism and cheating are not acceptable and will not be tolerated! No points will be given to any assignment where plagiarism or copying exists. Plagiarism includes copying information from another source (fellow student, magazine article, published text, Internet, etc.) without properly citing the source of the information. This class will follow the university s revised policy (April 30, 2001) on Cheating and Plagiarism. See the further information below as well as the web site for this policy -- http://www.sfasu.edu/upp/pap/academic_affairs/cheating_and_plagiarism.html NOTE!!!!!! If two people turn in papers with sufficient similarities to indicate that they were typed by only one person, even if a few changes were made, BOTH people will receive a ZERO on that assignment and for all homework assignments for the entire semester. The daily assignments are designed to prepare you for the exams. They are worth minimal points and are not worth being caught cheating on! Academic Integrity (A-9.1) Academic integrity is a responsibility of all university faculty and students. Faculty members promote academic integrity in multiple ways including instruction on the components of academic honesty, as well as abiding by university policy on penalties for cheating and plagiarism. Definition of Academic Dishonesty - Academic dishonesty includes both cheating and plagiarism. Cheating includes but is not limited to (1) using or attempting to use unauthorized materials to aid in achieving a better grade on a component of a class; (2) the falsification or invention of any information, including citations, on an assigned exercise; and/or (3) helping or attempting to help another in an act of cheating or plagiarism. Plagiarism is presenting the words or ideas of another person as if they were your own. Examples of plagiarism are (1) submitting an assignment as if it were one's own work when, in fact, it is at least partly the work of another; (2) submitting a work that has been purchased or otherwise obtained from an Internet source or another source; and (3) incorporating the GBU 310 Spring 2011 Page 5

words or ideas of an author into one's paper without giving the author due credit. Please read the complete policy at invention of any information, including citations, on an assigned exercise; and/or (3) helping or attempting to help another in an act of cheating or plagiarism. Plagiarism is presenting the words or ideas of another person as if they were your own. Examples of plagiarism are (1) submitting an assignment as if it were one's own work when, in fact, it is at least partly the work of another; (2) submitting a work that has been purchased or otherwise obtained from an Internet source or another source; and (3) incorporating the words or ideas of an author into one's paper without giving the author due credit. Please read the complete policy at invention of any information, including citations, on an assigned exercise; and/or (3) helping or attempting to help another in an act of cheating or plagiarism. Withheld Semester Grades Policy (A-54) Ordinarily, at the discretion of the instructor of record and with the approval of the academic chair/director, a grade of WH will be assigned only if the student cannot complete the course work because of unavoidable circumstances. Students must complete the work within one calendar year from the end of the semester in which they receive a WH, or the grade automatically becomes an F. If students register for the same course in future terms, the WH will automatically become an F and will be counted as a repeated course for the purpose of computing the grade point average. Students with Disabilities To obtain disability related accommodations, alternate formats and/or auxiliary aids, students with disabilities must contact the Office of Disability Services (ODS), Human Services Building, Room 325, 468-3004 / 468-1004 (TDD) as early as possible in the semester. Once verified, ODS will notify the course instructor and outline the accommodation and/or auxiliary aids to be provided. Failure to request services in a timely manner may delay your accommodations. For additional information, go to http://www.sfasu.edu/disabilityservices/. Stephen F. Austin State University Policies Online Attendance/Tardiness The following changes to Stephen F. Austin State University s Attendance/Tardiness policy are effective March 15, 2006: Stephen F. Austin State University online courses have both synchronous and asynchronous requirements. Synchronous (or real-time) learning experiences called seminars happen at the same time for all students in a section. Asynchronous learning experiences happen throughout the course and do not require student participation at a scheduled time. The specific requirements for attendance are the following: Any first-term student, or any student seeking reentry, who does not log into classes within the first seven days of the term will be withdrawn from their classes and their enrollment will be cancelled. Students who have not participated in class by failing to log in for 21 consecutive calendar days (excluding scheduled breaks) will be administratively withdrawn from their program. Students who fail to log into any class within the first 21 days of the term will be dropped from the class or classes. Students dismissed due to nonattendance must apply for readmission by following reentry procedures. Students may appeal to their school s Associate Dean of Students if they feel an error has been made in their attendance calculation. GBU 310 Spring 2011 Page 6

Following is an outline of the content in each unit of the course. A schedule is included at the end of the syllabus showing due dates, assignments, exams, projects, and points associated with each module. Operating Systems File Management Module Microsoft Vista Module Web 2.0 Concepts & Applications The Web Becomes 2.0 How the Web Has Changed Features of Web 2.0 Applications Publishing Online The Structure of Web-based Applications Interacting with a Blog Blogging with Multimedia Extending a Blog s Value Understanding Wikis Syndicating Content Exploring Web Feeds Subscribing to and Reading Feeds Formats for Web Feeds Exploring Podcasts Organizing Information Organizing Digital Information Sharing and Tagging Photos Social Bookmarking Connecting People Common Features of Social Networking Connecting with Friends on FB Business and Professional Networking with LinkedIn Connecting People Twitter Business Uses of Social Networking Linking Data Computing in the Cloud Understanding Distributed Web Applications Computing in the Cloud Linking Data between Applications Creating New Apps from Data in the Cloud Linking Data in Context Formatting Communication Formatting Business Letters Letter Parts Letter Spacing Word Processing Formatting Text and Paragraphs Format Painter Specialized Tabs and Spacing Bullets and Numbering Borders and Shading Formatting Footnotes and Endnotes Document Formatting Creating Sections Page Numbering Headers and Footers Tables Table Creation Modifying Tables & Custom Formats Sorting Data Table Calculations Themes and Building Blocks Quick Parts, Cover Pages, & Building Blocks Merging Documents Creating Documents and Data Sources Editing Records and Adding Fields Merge Fields from Various Sources Creating Labels Sorting and Filtering Records Working with Styles and Templates Creating and Modifying Styles and Templates Developing Multipage Documents Working in Outline View Navigating a Multipage Document Creating a Table of Contents/Index Headers and Footers for Sections Creating a Master Document Working with References Inserting and Modifying Citations Automatically Generating Bibliography Inserting Equations Creating Tables of Figures & Authorities Integrating Word with Other Programs Embedding & Linking Excel Worksheets Embedding PowerPoint Slides Formatting Text and Paragraphs Format Painter Tabs and Spacing Bullets & Numbering, Borders & Shading Formatting Footnotes and Endnotes Exploring Advanced Graphics Modifying Pictures Editing Charts/Clip Art Using Advanced Positioning Aligning, Distributing, and Rotating Compressing Pictures Building Forms Constructing a Form Template Text Content Controls Date Picker and Picture Content Controls Building Blocks Content Control Legacy Forms & Active X Controls Illustrating Documents Inserting Graphics Sizing and Scaling Text Boxes/Word Art/Shapes Creating Charts Collaboration Comments & Tracked Changes Comparing Documents Digitally Signing Customizing Word Macros Locating Visual Basic codes Customizing Quick Access Dictionaries & Document Inspector Microsoft Outlook Managing Emails Managing Calendars Managing Tasks Microsoft PowerPoint Creating Presentations Animations/Builds/Layouts Customizing Colors Best Practices Email Messages Voice Messages Blogs Text Messages GBU 310 Spring 2011 Page 7

Grading Policy Points Breakdown Total = 3000 Business Formats and Electronic Communication Technologies 205 To receive an you will need Microsoft Outlook Microsoft PowerPoint 50 100 To receive a you will need Microsoft Windows 50 To receive a you will need Microsoft Word Web 2.0 Technologies 1125 1470 To receive a you will need Attendance Policy This is an online course. There are, however, specific deadlines. Students are expected to log into the course on a regular basis. Acceptable Student Behavior Classroom behavior should not interfere with the instructor s ability to conduct the class or the ability of other students to learn from the instructional program (see the Student Conduct Code, policy D-34.1). Unacceptable or disruptive behavior will not be tolerated. Students who disrupt the learning environment may be asked to leave class and may be subject to judicial, academic, or other penalties. This prohibition applies to all instructional forums, including electronic, classroom, labs, discussion groups, field trips, etc. The instructor shall have full discretion over what behavior is appropriate/inappropriate in the classroom. Students who do not attend class regularly or who perform poorly on class projects/exams may be referred to the Early Alert Program. This program provides students with recommendations for resources or other assistance that is available to help SFA students succeed. Class Schedule The instructor reserves the right to adjust this schedule as she deems necessary for the benefit of best material coverage for this course should there be extenuating circumstances that prevent the effective coverage of material. For detailed information on each Assignment, see the Assignment Page listing in. GBU 310 Spring 2011 Page 8

ALL ASSIGNMENTS ARE DUE AT 10 AM! IKey: V7466512 for SAMS Obtain books and Sign up for SAMS account and complete the units shown below! 115 points *Extremely important first assignment! Read and STUDY the Syllabus and the content in this Course. Syllabus/Course Materials/ Take the Syllabus/Course Exam named FAQ Getting Started Quiz. All answers to these questions are found in the syllabus or in the course. *NOTE YOU MUST MAKE 100% ON THIS EXAM. YOU WILL NOT HAVE ANY OTHER ASSIGNMENTS ACCEPTED UNTIL YOU COMPLETE THIS EXAM WITH 100% Assignment Section Read and Study the Business Format Lesson Upload assignment 25 Take the Business Format Exam 25 SAMS-File Management SAM Exam Report 25 SAMS-Getting Started SAM Exam Report 25 15 Assignment: SAMS: Word 2007 Unit A, B, C, & D 100 points UNIT A SAMS SAM Exam Report 25 UNIT B SAMS SAM Exam Report 25 UNIT C SAMS SAM Exam Report 25 UNIT D SAMS SAM Exam Report 25 Assignment: SAMS: Units E & F, Project #1 275 points UNIT E SAMS SAM Exam Report 25 UNIT F SAMS SAM Exam Report 25 Assignment Section Hands-On Project #1 225 GBU 310 Spring 2011 Page 9

Assignment: SAMS: Units G, H, I J, & K 125 points UNIT G SAMS SAM Exam Report 25 UNIT H SAMS SAM Exam Report 25 UNIT I SAMS SAM Exam Report 25 UNIT J SAMS SAM Exam Report 25 UNIT K SAMS SAM Exam Report 25 Assignment: SAMS: Units L, M, N, O, P 125 points UNIT L SAMS SAM Exam Report 25 UNIT M SAMS SAM Exam Report 25 UNIT N SAMS SAM Exam Report 25 UNIT O SAMS SAM Exam Report 25 UNIT P SAMS SAM Exam Report 25 Assignment: SAMS: Outlook, PowerPoint, and Hands-On Project #2 400 points Outlook SAMS SAM Exam Report 50 Power Point SAMS SAM Exam Report 100 Assignment Section Hands-On Project #2 250 Assignment: Mid-Term Exam Sams MidTerm SAMS SAM Exam Report (Questions from previous SAMS exams will be on the Exam 250 Exam Sign up for a Second Life Account http://www.secondlife.com See Assgn Section 25 Assignment Section http://maps.secondlife.com/secondlife/lumberjack%20island/66/46/32 Assignment: Electronic Communications & Best Practices 50 points Assignment Section http://gbu310.wikispaces.com Go to the wiki page and request to join the wiki Assignment Section Complete the Assignment on Email Etiquette 75 Assignment Section Complete the Assignment on Rules Rule in the class Wiki listed above. Assignment Section Complete the Assignment on SecondLife 40 GBU 310 Spring 2011 Page 10

Assignment: Web 2.0: Concepts and Applications Chapter 1 The Web Becomes 2.0 150 points Chpt 1 Textbook Read Web 2.0 Chapter 1 The Web Becomes 2.0 - Pages 1-18. Review PowerPoint for Chapter 1 Watch Video Answer questions in. http://www.youtube.com/watch?v=nllgopyxt_g Answer the Think Questions on Page 18 25 Exam in of 100 25 Assignment: Web 2.0: Concepts and Applications Chapter 2 Online Publishing - 250 Points Read Web 2.0 Chapter 2 Publishing Online Pages 21-78. Review PowerPoint for Chpt 2 Textbook Chapter 2 Watch Video Answer questions in. 25 http://www.zdnet.com/videos/whiteboard/what-is-a-wiki/154679 Answer the Think Questions on Page 76 25 Assignment Section/ Textbook/Blog Complete the Try Exercises on page 76 (Tutorials 2-1 and 2-2) Complete the Blog Exercises on page 77. (Exercises 1, 2, 3, & 4) Exam in of 100 100 Assignment: Web 2.0: Concepts and Applications Chapter 3 Syndicating Content - 195 Points Read Web 2.0 Chapter 3 Syndicating Content Pages 79-124. Review PowerPoint for Chpt 3 Textbook Chapter 3 Watch Video Answer questions in. 20 http://www.youtube.com/user/leelefever#p/search/2/0klglssxgsu Answer in the the Think Questions from Textbook Page 122 25 Textbook/Blog/ Complete the Try Exercises on page 122 (Tutorials 2-1 and 2-2) 50 Assignment Section Complete the Blog Exercises on page 123. (Exercises 1 & 2) Exam in of 100 GBU 310 Spring 2011 Page 11

Assignment: Web 2.0: Concepts and Applications Chapter 4 Organizing Information - 250 Points Read Web 2.0 Chapter 4 Syndicating Content Pages 125-167. Review PowerPoint Chpt 4 Textbook for Chapter 4 Watch Video Answer questions in. 25 http://www.youtube.com/watch?v=-4cv05hyabm Answer in the the Think Questions from Textbook Page 165 25 Textbook/Blog/ Complete the Try Exercises on page 165 (Tutorials 4-1 and 4-2) 100 Assignment Section Complete the Blog Exercises on page 166 (Choose four of eight) Chapter 4 Exam in of 100 Assignment: Web 2.0: Concepts and Applications Chapter 5 Connecting People 200 points Chpt 5 Textbook Textbook/Blog/ Assignment Section Read Web 2.0 Chapter 5 Connecting People Pages 169-228. Review PowerPoint for Chapter 5 Watch Video Answer questions in. http://www.ted.com/talks/lang/eng/evan_williams_on_listening_to_twitter _users.html Answer in the the Think Questions from Textbook Page 226 25 Complete the Try Exercises on page 226 (Tutorials 5-1 and 5-2) Complete the Blog Exercises on page 226 Chapter 5 Exam in of 100 25 50 Assignment: Web 2.0: Concepts and Applications Chapter 6 Linking Data 200 points Chpt 5 Textbook Read Web 2.0 Chapter 6 Linking Data Pages 229-288. Review PowerPoint for Chapter 6 Watch Video Answer questions in. http://www.ted.com/talks/kevin_kelly_on_the_next_5_000_days_of_the_web.html Answer in the the Think Questions from Textbook Page 286 25 25 GBU 310 Spring 2011 Page 12

Textbook/Blog/ Assignment Section Complete the Try Exercises on page 286 (Tutorials 6-1 and 6-2) Complete the Blog Exercises on page 287 Chapter 6 Exam in of 100 50 Communication Technologies 225 GBU 310 Spring 2011 Page 13