Welcome to CLEARFOCUS Workplace Mental Health & Communications Training Tel: 01392 248130 Email: info@clearfocustraining.co.uk www.clearfocustraining.co.uk
About Us Clearfocus Mental Health and Communications Training was founded in 2015, after a successful counselling/psychotherapy and hypnotherapy company decided to increase their focus within the business-training sector. Management is about persuading people to do things they don t want to do, while leadership is about inspiring people to do things they never thought they could. STEVE JOBS WE LISTEN WE DEVELOP WE SUCCEED WE GO FURTHER We do things the right way by understanding your business, people, values and objectives. We create a custommade, adaptable training inventory focused around your core requirements. We take a proactive approach, working alongside your business to ensure you reach your goals. Real staff feedback defines our success and ensures your organisational objectives are achieved. Did you know 77% of employees have experienced symptoms of poor mental health? And that only 11% of these employees communicated their experiences with their line managers? Clearfocus specialise in two unique areas of workplace training; Mental Health & Effective Communications Training that not only builds employee confidence and well-being they will; Create a strong and positive workplace environment Increase business productivity and drive sales Give your organisation and team life long business skills A greater awareness and appreciation of life 1 Mental Health & Communications Training
Why Choose Us? Now more than ever before, our working life is affected by situations directly influenced by interaction, conflict, negotiation, or more sensitive areas such as mental health. With pressure increasing on organisations to solve these issues, the demand for knowledge of how to effectively deal with arising situations has never been greater. COMPANY PHILOSOPHY We believe that setting a good atmosphere in the training room is key to learning. Training should not have to be painful, but be exciting and interactive. Being interesting and passionate with the subject helps to create this culture which often rubs off with participants in their ability to take on board the information and learn at an accelerated pace. We firmly believe that if you give out energy and interest in a subject you are much more likely to get it back. OUR BESPOKE APPROACH TO TRAINING All Clearfocus mental health training sessions are run by fully qualified mental health professionals. This separates us from many other companies. In-company training is tailored to meet your objectives and held at a time and location to suit your staff. Incorporate specific company processes and policies within the customised program. Our courses are developed by psychotherapists and experienced business leaders. www.clearfocustraining.co.uk 2
Our Courses At Clearfocus we build workplace Mental Health & Communications Training courses, which create immediate and ongoing growth in your business performance and it s well-being. MENTAL HEALTH TRAINING MENTAL HEALTH HEALTH & WELL-BEING COMMUNICATIONS TRAINING SUCCESSFUL SELLING PRESENTATION SKILLS MEETING SKILLS CONFLICT MANAGEMENT LEADERSHIP HOW TO FACILITATE TIME MANAGEMENT INFLUENCING NEGOTIATION Our courses are developed for: Healthcare Education Armed forces Business professionals Carers & support workers Local authorities Charities Transport Retail & leisure 3 Mental Health & Communications Training
MENTAL HEALTH Our workshops helps to educate businesses on the facts of mental health awareness, prevention and what to look out for within themselves and their workplace to help reduce the number of mental health issues which occur. It also helps to prevent long term staff illness and is an integral part of Continued Professional Development (CPD). Spotting early warning signs How to keep good mental health Creating a safe environment to talk about mental health Challenging the stigma of mental health Dealing with & reducing workplace stress Mental health first aid Suicide awareness and prevention Well-being strategies Relaxation techniques Learning to become a Mental Health promoter Book A Mental Health Guest Speaker For Your Organisation www.clearfocustraining.co.uk Don t have enough for a full course? Explore our open courses online for individual training sessions tailored to fit you! www.clearfocustraining.co.uk HEALTH & WELL-BEING It s widely known that a happy workforce is a productive workforce, and as such, investing in your colleague s CPD, health and happiness could be the most important investment you ll ever make. Our Health & Well-being courses will teach you how to look after yourself, spot the early signs of a problem and understand which steps you can take to actively combat any issues that arise. HEALTH Mind Body Spirit Fitness www.clearfocustraining.co.uk 4
SUCCESSFUL SELLING We ve fused independent business experience with scientific research to provide a range of fun and informative sessions, carrying with them a number of actionable techniques that you can start to implement immediately. This course also incorporates a number of practical and interactive areas, to keep everyone on their feet along the learning journey. The key factors in successful selling Developing your selling strategy Recognising how we make decisions How to recognise time wasters Dealing with difficult buyers Objection handling Using questions to help you make your case Listening skills Adapting your style when you need to Closing the deal Hugely informative and unlike other training courses delivered with an element of fun. It brought out many new dynamics in my team, very worthwhile indeed. William Crossley-Tinney PYNE & LYON ESTATE AGENTS MEETING SKILLS Our Meeting Skills workshop will teach your team how to listen to each other and communicate at their best, ensuring everyone gets their chance to voice their opinion and each decision is argued from all angles. By attending this session, you ll be presented with key deliverables tailored to your organisation which you can action in the meeting room right away. How to Prepare for Meetings Taking The Right Notes Communicating for Success Asking The Right Questions Managing Meetings Developing an effective Agenda How to ensure everyone gets heard Being clear on what type of meeting to run How to run Virtual meetings How to set up a discussion effectively 5 Mental Health & Communications Training
PRESENTATION SKILLS This workshop has been developed by business training professionals with effectiveness in mind and is an ideal way to start your path towards confidence, clarity and success. The session is fully interactive with whole participation encouraged and is guaranteed to make a difference to the personal objectives of your team. Why present in the first place? Designing the presentation Getting off to a flying start Making it memorable Delivery and voice management Effective body language Staying in control Understanding psychology of the audience Filming participants and watching back with facilitator feedback. Dealing with questions Confident finishes Power Point do s and don t s CONFLICT MANAGEMENT Being able to work effectively with conflict is an essential life skill, which can be developed through training. Clearfocus have developed a range of workshops designed to develop the attitudes, beliefs and skills that will help participants to feel confident and well equipped to handle life s conflict challenges. TYPICAL AREAS TO WORK ON: Ask the right questions to find out what is driving their behaviour. Managing their personal response so that they remain in control. Rethinking the personal beliefs which may be holding them back. Understanding how to think, look and sound assertive. Using strategies to deal with difficult people of all types. Adopt a mindset that is sensitive to diverse populations of people Develop a reflective practice of learning. Work towards a constructive outcome. We must teach our children to resolve their conflicts with words not weapons. Bill Clinton www.clearfocustraining.co.uk 6
LEADERSHIP Throughout this course, you ll be taken through a variety exercises from learning to recognise your mistakes to developing your own beliefs and attitudes. Underpinned by scientific research and real business experience, our Leadership & Management sessions are a quick and effective way to better your leadership strategy and step-up your Continued Professional Development (CPD). Skills of an effective leader Understanding your approach Storytelling & emotional communication How to create an inspiring vision Clarifying what s important Leadership Styles & how to adapt them Coaching your top performers Your leadership DNA & its implication How to lead Change HOW TO FACILITATE This workshop has been put together to cover a range of topics within effective facilitation, to managers get the most out of their team. Covering areas such as preparation, environmental factors and communication, this workshop will give any facilitator what they need to confidently carry out this role. Preparation tips & techniques Setting up the environment How to contract with the group Getting off to a flying start Creating clear & motivating objectives Creating Adult responses How to keep the energy up Handling tricky situations Facilitation tool box What to do with the outputs A refreshing approach to training both informative and fun. It truly broadened our outlook and helped us take the time to understand each other better. Fliss Crosby, General Manager, CARY ARMS, DEVON 7 Mental Health & Communications Training
TIME MANAGEMENT Time management is more than anything a mindset. The key is to make real changes to your focus, habits, prioritisation and decisionmaking. Our course will teach you the fundamental factors to start making real differences to the way you go about your work. Understanding effective time management Recognising barriers to success Methods to manage distractions Using self-motivation to improve productivity Knowing how to prioritise tasks Why and how to say no Great tips to help gain control What to do with time wasters The difference between Urgent and Important Working Smart: right first time Setting objectives which work Clarifying your personal 3 year goals People often complain about lack of time when the lack of direction is the real problem. ZIG ZIGLAR INFLUENCING Our Influencing course is built around the demanding situations which most professionals frequently find themselves in. Being able to recognise when a customer or colleague is starting to have doubt and understanding how to reassure them is an essential CPD skill which can be gained through specialist training and experience. This course will walk through a variety of the most common situations and the most effective and proven ways of getting mutual agreement between all parties. Making a good first impression Adapting your style to others How to create good rapport Using body language to get your message across How to deal with objections The power of silence Some structures to help you towards a yes How to appeal to the decision-making part of the brain How to look & sound more confident Understanding others priorities and preferences www.clearfocustraining.co.uk 8
NEGOTIATION Being prepared when entering into negotiation will allow you to focus on the issues and common interests of each party, and find results that are more satisfying. Our negotiation training produces behaviour change which in turn delivers a clear improvement in performance and personal development. We create this by running fun and interesting skills coaching that is run by engaging and highly trained facilitators. TYPICAL AREAS TO WORK ON: Asking the right questions to find out what is driving the behaviour of the other person. Preparing for negotiations. Understanding how to think, look & sound assertive. Learning how to deal better with negotiations that they have in their workplace. Adopt a mindset that is self-aware and sensitive to diverse populations of people in various settings. Build on the strength of your position. Work towards reaching constructive outcomes through the use of collaborative processes. Closing the deal 9 Mental Health & Communications Training
Open Courses As well as Clearfocus running in house training for companies. We also run open courses for companies that might not have enough staff for in house training. The open courses cover the above subjects and many more which are not listed in this brochure. Interested? To find out more about Clearfocus open courses please visit the website or contact us direct on 01392 248130 www.clearfocustraining.co.uk www.clearfocustraining.co.uk 10
Get in touch to find out more about our training at www.clearfocustraining.co.uk or on 01392 248130 CLEARFOCUS TRAINING LTD 1st Floor, 6 Northernhay Place, Exeter, EX4 3QJ PROUD MEMBERS OF: Tel: 01392 248130 Email: info@clearfocustraining.co.uk Web: www.clearfocustraining.co.uk