City University of Hong Kong Course Syllabus offered by Department of Systems Engineering and Engineering Management with effect from Semester B 2017/18 Part I Course Overview Course Title: Work Design Course Code: SEEM3034 Course Duration: One Semester Credit Units: 3 Level: Proposed Area: (for GE courses only) B3 Arts and Humanities Study of Societies, Social and Business Organisations Science and Technology Medium of Instruction: Medium of Assessment: Prerequisites: Precursors: Equivalent Courses: Exclusive Courses: English English MEEM3034/MBE3034/JC3034 Work Design 1
Part II Course Details 1. Abstract (A 150-word description about the course) The aim of this module is to provide students an understanding of the principles and techniques used in the improvement and measurement of work methods and procedures, as well as creating effective and efficient organisation structures and systems over a wide field of commercial, administrative and manufacturing activities. The objective is to equip students with the ability to use and apply the techniques of method study, work measurement, motion study and organisation study to improve productivity in different industries. 2. Course Intended Learning Outcomes (CILOs) (CILOs state what the student is expected to be able to do at the end of the course according to a given standard of performance.) No. CILOs # Weighting* (if applicable) Discovery-enriched curriculum related learning outcomes (please tick where appropriate) A1 A2 A3 1. to identify the poor productivity area(s) of a system 2. to list different activities in the work study 3. to describe the existing operation of the system by the charting and diagram techniques. 4. to evaluate the existing system by the principles and techniques of work measurement, motion study and organization study. 5. to propose improvements to the system to address problems identified in the evaluation 6. to recognize the features and difficulties of installation and maintenance of a new system. 7. to work effectively as a team member in laboratory activities and mini-project * If weighting is assigned to CILOs, they should add up to 100%. 100% # Please specify the alignment of CILOs to the Gateway Education Programme Intended Learning outcomes (PILOs) in Section A of Annex. A1: Attitude Develop an attitude of discovery/innovation/creativity, as demonstrated by students possessing a strong sense of curiosity, asking questions actively, challenging assumptions or engaging in inquiry together with teachers. A2: Ability Develop the ability/skill needed to discover/innovate/create, as demonstrated by students possessing critical thinking skills to assess ideas, acquiring research skills, synthesizing knowledge across disciplines or applying academic knowledge to self-life problems. A3: Accomplishments Demonstrate accomplishment of discovery/innovation/creativity through producing /constructing creative works/new artefacts, effective solutions to real-life problems or new processes. 2
3. Teaching and Learning Activities (TLAs) (TLAs designed to facilitate students achievement of the CILOs.) TLA Brief Description CILO No. Hours/week (if applicable) 1 2 3 4 5 6 7 Large Class Activities The large class activities include mainly lectures. 32.5 hours/semester Laboratory Work Consultation Hours There will be three laboratory sessions. Consultation hours will be used to facilitate discussions of various issues related to the lecture materials, mini-projects, and tutorial questions. 9 hours/semester 1 hour/week/25 students 4. Assessment Tasks/Activities (ATs) (ATs are designed to assess how well the students achieve the CILOs.) Assessment Tasks/Activities CILO No. Weighting* Remarks 1 2 3 4 5 6 7 Continuous Assessment: 50% Three Laboratory Reports 20% One Mini-project Report 20% Quiz scores 10% Examination: 50% (duration: 2 hours) *The weightings should add up to 100%. 100% N.B. a) Examination will include multiple choice questions and long questions b) Laboratory reports will be marked according to the lab sheet description. c) Mini project include presentation and written report including charts and diagrams. d) Quizzes are mainly in multiple choice formats. For a student to pass the course, at least 30% of the maximum mark for the examination should be obtained. 3
5. Assessment Rubrics (Grading of student achievements is based on student performance in assessment tasks/activities with the following rubrics.) Assessment Task Criterion Excellent (A+, A, A-) 1. Laboratory activities ABILITY to CONDUCT experiments and EXPLAIN the methodology and procedure, and PREPARE technical reports. 2. Mini-project CAPACITY for SELF-DIRECTED ACTION LEARNING to understand and apply the principles of ergonomics. 3. Quiz scores ABILITY to COMPREHEND the general work design principles, guidelines, and knowledge. 4. Examination ABILITY to DIAGNOSE and GIVE SOLUTIONS to workplace ergonomics problems. Good (B+, B, B-) Fair (C+, C, C-) Marginal (D) Failure (F) 4
Part III Other Information (more details can be provided separately in the teaching plan) 1. Keyword Syllabus (An indication of the key topics of the course.) Productivity Measurement and Indices. Standards and Work Methods Design. SREDIM Approach of Method Study. Principles of Motion Economy. Time Study Techniques: performance rating and allowances. Standard Data and Formulas. Work Sampling. Learning Curve. Multi-factor Wage Incentive Plans. Job shop and flow shop. Assembly line balancing. 2. Reading List 2.1. Compulsory Readings (Compulsory readings can include books, book chapters, or journal/magazine articles. There are also collections of e-books, e-journals available from the CityU Library.) 2.2. Additional Readings (Additional references for students to learn to expand their knowledge about the subject.) 1. Niebel s Methods, Standards and Work Design, Andris Freivalds, and Benjamin W. Niebel, 13th Ed., 2013. 2. Work Systems and the Methods, Measurement, and Management of Work, Mikell P. Groover, Pearson Prentice Hall, 2007. 5