Awesome Advising!: Building and Making Connections Annual Advisement Conference Utah Valley University, Wasatch Campus Friday, June 6, 2014

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1 2014 Annual Advisement Conference Utah Valley University, Wasatch Campus Friday, June 6, 2014 Awesome Advising!: Building and Making Connections Keynote Speaker: Dr. Jennifer Joslin, NACADA UVU Wasatch Campus 3111 N College Way Heber City, UT 84032

2 Utah Valley University s Wasatch Campus is located in beautiful Wasatch County near Heber City, Utah, about fifteen miles south of Park City and just thirty minutes from Provo or Salt Lake City. The campus is a great location for students wishing to continue their education or for those new to college life. With its picturesque location in the hub of the Wasatch Mountains and at the edge of Deer Creek Reservoir, Heber Valley offers world-class outdoor recreation year round. Whether you enjoy hiking, biking, skiing, swimming, or fishing, the valley is a terrific fit for any outdoor enthusiast. There are also plenty of other activities, including concerts, art festivals, theaters, and restaurants. The area hosts several points of interest including Utah Olympic Park, Sundance Resort (home of the Sundance Film Festival), four ski resorts and several golf courses. Wasatch Campus is Awesome! UVU Wasatch currently offers four degree programs (AS in Business Management, AS in Behavioral Science, AS in University Studies, and a BS in Elementary Education), and is looking to expand its degree offerings. UVU Wasatch also has a vibrant and thriving Community Education program. 2

3 Keynote: Dr. Jennifer Joslin Dr. Jennifer Joslin was appointed the Associate Director for Content Development of the National Academic Advising Association (NACADA) in September Prior to this she served as the Director of the Office of Academic Advising at the University of Oregon and as the Senior Associate Director for Training and Development at the University of Iowa. Jennifer is a Past President of NACADA and former Board and Council member. Jennifer is co-editor, with Pat Folsom and Frank Yoder, of the forthcoming (2015) book, The New Academic Advisor Guidebook: Creating a Foundation for Success, and with Dr. Nancy Markee, of the 2011 book, Academic Advising Administration: Essential Knowledge and Skills for the 21st Century. In 2012, she was awarded a University of Oregon Officer of Administration award acknowledging inspired leadership and commitment to fostering an inclusive campus climate. In 2011, she was awarded the NACADA Region 8 Advising Administrator Award which recognizes demonstrated excellence in advising administration. Jennifer has presented at regional, national, and international advising conferences, consulted at institutions in the United States, United Kingdom, and Australia, and presented three national webinars for NACADA on the topics of social media, LGBTQA issues, and advising administration. She has written articles and chapters for the NACADA Journal (2008) and several NACADA books including Advisor Training (2003); Advising Special Populations (2007); The New Advisor Guidebook (2008); and Comprehensive Advisor Training and Development (2010). In addition, she has served on the Content Review Boards for the Academic Advising Handbook, 2nd Edition; Academic Advising Today; Special Populations Monograph; and Foundations of Academic Advising CD 3: Understanding Cultural Identity and Worldview Development. Jennifer currently teaches graduate courses in the Kansas State University College of Education in the Department of Counseling and Educational Psychology. She is a proud member of the Jane Austen Society of North America. Tweet (@jenniferejoslin), befriend, and connect with her at jenniferjoslin.

4 Conference Agenda At-A-Glance 8:00am 9:00am 9:00am 9:10am 9:10am 10:00am 10:00am 10:10am Welcome & Keynote Welcome and Keynote Registration, Breakfast, and Vendor Fair Main Lobby Welcome: Mike Walker Room 204 Keynote Speaker: Jennifer Joslin, NACADA Room 204 Vendor Fair Main Lobby Breakout Sessions 1 10:10am 11:00am Breakout Session 1 1. Jennifer Joslin Special breakout session Room Adam Black, Know Thyself & Your Students Too! Room Tiffany Evans, How to Win Friends and Influence STUDENTS in the Digital Age Room Jordan Doman, Confessions from Behind the Advisor s Desk Room :00am 11:10am Ten-minute Break 11:10am 12:00pm Breakout Session 2 Breakout Session 2 5. Elizabeth Draper, Applying Solution Focused Techniques in Advising Room Melissa Eiche, Kris Swanger, and Kristen Anderson, Building the most awesome YOU! Room Wesley Eldredge, Academic Advisors: Product Experts Poised to Manage Prospective Student Relationships. Room Sam Gedeborg, Understanding Hybrid Instruction from a Professor and a Student Perspective Room :00pm 1:30pm Lunch and Socializing/Networking 4

5 1:30pm 2:20pm Breakout Session 3 Breakout Session 3 9. Sherry Harward, CareerPassport An Advisor s Partner in Helping Students Build and Make Strong Career Connections. Room Marianna Henry, Mike Walker, Tara Ivie and Kim Wright, Advisors are Allies: Building and Making Connections Abroad Room Carolyn Johnson, Laura Loree, Pola Morrison and Jason Rucker, Awesome Accommodations: Building and Making Connections Room Meg Radunich, Bite the Fruit: Using William Perry s Student Development Theory to engage our students Room 213 2:20pm 2:30pm 2:30pm 3:20pm Ten-minute break Breakout Session 4 Breakout Session Maren Mather and Tara Ivie, How Awesome Advisors Promote Internships Room Sue Stephenson, It s What They Go To School For: It s How You Stay in Cool! Room Doug Watson and Shane Gunn, The Generation Anniversary: Are you talking to students from a payphone? Room Marti Webster, A Review of Career Decision-Making Models Room Erin Daniel, Supplemental Instruction (SI): Discover the PoSIbilities Room 228 Awards Closing & Closing 3:30pm 4:00pm Awards/Closing (Wade Oliver & Forrest Williams) Room 204 SEVERAL PRIZES WILL BE DRAWN DURING THE CLOSING 5

6 Sponsors SpringvillePlayhouse.org Thanks also to the UVU School of Education, Turning Point, the Volunteer and Service Learning office, the Career Development Center, the Women s Success Center and the Center for the Advancement of Leadership Tallest Lego Tower, Hungary 2014 Special Thanks to Bracken Rae Hermaensen, who did our Logo Design for free. Her info: BrackenRae@gmail.com Everything is Awesome! Vendor Fair Participants: Financial Aid Extended Studies International Center International Studies Student Health Services Prospective Student Services Center for the Advancement of Leadership Career Development Center Women s Success Center Accessibility Services Academic Tutoring UVU Bookstore Turning Point UVU Clubs 6

7 Breakout Session 1 1. Jennifer Joslin Special breakout session Room 204 Our keynote speaker will offer a special breakout session. 2. Adam Black, Know Thyself & Your Students Too! Room 211 This presentation is designed to give advisors an overview of the Myers- Briggs Type Indicator and how a student s personality may have an effect on their likelihood of success in certain majors and career fields. Even though most advisors do not use the MBTI, basic working knowledge o f type can be useful in helping students clarify their major and career goals. Knowledge of type is also a beneficial skill to have in everyday relationships. I will discuss the basic concept o f personality types identified in the MBTI and give examples of how this can apply to an academic experience. 3. Tiffany Evans, How to Win Friends and Influence STUDENTS in the Digital Age Room 228 Advisors Climbing the Technology Mountain in Higher Education From student information and course management systems to social media, technology plays a major role on today s college campus. Academic advisors can bring a unique understanding and perspective to guiding the development of technology that impacts students. Although there are advantages to having an academic advising professional engaged in this process, not all advisors feel comfortable tackling the challenges of technology development. One model for meeting this need is to create academic advising positions with a primary responsibility for technology, but are still dedicated academic advisors working with students. This presentation will address some of the advantages and challenges o f this approach based on the experiences of advisors at the University of Utah. 4. Jordan Doman, Confessions from Behind the Advisor s Desk Room 229 One of the biggest trends we see as advisors/counselors is a shortage in true commitment by many professionals who play a significant role in providing clear academic, social, emotional and career planning direction to students. This presentation will provide strategies advisors may use to connect and ensure greater student commitment and success. The same old student engagement process does not make the grade anymore. As advisors we have an obligation to ensure that we can listen effectively to meet the student where they are at, to ensure that we are providing accurate information, to extend exceptional service (by networking across campus and in our respective fields) and high quality accessibility and visibility with students and other advisors. Debunk the old methods and enhance opportunities for you and your students. 7

8 Breakout Session 2 5. Elizabeth Draper, Applying Solution Focused Techniques in Advising Room 211 Solution- Focused Brief Therapy (SFBT) was developed by Steve de Shazer ( ), and Insoo Kim Berg ( ) and their colleagues beginning in the late 1970s. SFBT is future- focused, goal- directed and focuses on solutions and resources to those solutions, rather than on the problems that brought clients to seek therapy. Many of the tools utilized in SFBT can be used in academic advising sessions to help students who are struggling in classes, having a difficult time with their academic relationships or who are trying to better balance the academic life with other life responsibilities. This workshop will cover key concepts and tools in Solution- Focused Brief Therapy using Lecture, Visual Aids, Role- playing and hands- on activities. 6. Melissa Eiche, Kris Swanger, and Kristen Anderson, Building the most awesome YOU! Room 224 Building the most awesome YOU! This presentation is not about being perfect. Our presentation is based o n the building blocks of being the best you that you can be. We will touch on self- care including ways to build your mind, body, and spirit. We will also present ways to intro duce FUN into your work life. Being the most awesome YOU helps everyone else around you. 7. Wesley Eldredge, Academic Advisors: Product Experts Poised to Manage Student Relationships and Drive Recruitment and Retention Room 229 In their attempt to implement Customer Relationship Management (CRM), companies and universities have unnecessarily purchased excessive and costly technology, leading to software preoccupation as opposed to building and maintaining relationships. Implementing a CRM strategy does not need to be overly time consuming or costly in fact, it should be quite the opposite. Simply put, a CRM strategy roadmap should start small, iterate and be agile in order to support the inevitable learning and adjustments necessary for success. Lastly, we contend that academic advisors are well poised to implement CRM strategies as they often have the closest relationships with students from an administrative standpoint and can readily serve as product experts to prospects. 8. Sam Gedeborg, Understanding Hybrid Instruction from a Professor and a Student Perspective Room 213 With the increase o f hybrid courses at UVU, there has also increased the need to help inform and prepare students of course expectations for blended instruction. By empowering UVU students with choice and understanding we can give awesome advise to students in choosing the course of action to give them the best chance of success. 8

9 Breakout Session 3 9. Sherry Harward, CareerPassport An Advisor s Partner in Helping Students Build and Make Strong Career Connections. Room 211 Are you interested in providing an effective way to encourage the students you advise to take ownership of their educational and career development process without adding to your own advising load? Find out how CareerPassport can assist you in directing students to effective ways to build and make strong career connections. CareerPassport is an engaged way for UVU students to participate in career exploration, selection and preparation. There are 3 levels of participation to address a variety of students time and commitment levels, and the program focuses on 6 career developmental stages. CareerPassport is a flexible, free and non- graded program available to all UVU students regardless of major or year in college. 10. Marianna Henry, Mike Walker, Tara Ivie and Kim Wright, Advisors are Allies: Building and Making Connections Abroad Room 224 Utah Valley University s International and Multicultural Studies Department administers several Study Abroad programs throughout the world (in Costa Rica, Italy, France, Germany, China, Brazil, England, Scotland, Peru, etc.). This presentation will discuss ways that advisors can implement Study Abroad programming into their disciplines. This presentation will also help advisors to know the different types of international study program options and how to take advantage of these programs when considering their advisees' course of study. Three advisors will share their experiences with Study Abroad programs in the Middle East, France, and Italy. Audience members will receive program proposal forms, literature about specific programs, frequently asked questions, and fundraising advice for students. 11. Carolyn Johnson, Laura Loree, Pola Morrison and Jason Rucker, Awesome Accommodations: Building and Making Connections Room 229 Utilizing interactive tools, this fun and informative workshop will engage attendees in the process o f determining appropriate strategies and resources for their students with disabilities. Specific advising techniques discussed will include: helping students with poor memory or organizational skills remember and track tasks, helping student s with social deficits make necessary connections on campus, how to engage easily distracted students, de- escalating anger and emotional responses, asking the right questions to determine students needs, and differentiating between the need for accommodations and the need for academic support. 12. Meg Radunich, Bite The Fruit: Using William Perry s Student Development Theory to Engage our Students College is a time of accelerated growth for students cognitively, morally, socially, and emotionally. William Perry was the first to study student 9

10 development and recognized themes in students journey in higher education. Perry argues that students begin college as dualistic thinkers who trust authorities as holders of absolute truth and evolve into relativistic thinkers who can solve complex problems, and think critically, for themselves. In this presentation, advisors will learn how to use Perry s theory as a roadmap to guide meaningful conversations with students, helping them recognize how education is impacting ALL aspects of their lives. With this insight into the college experience, advisors can help students find answers that work for him or her. With many students (and their parents) under the impression that the purpose of a college degree is to get a job, advisors can use Perry to help their students recognize the personal benefits of college and to embrace the ambiguity inherent in college and life. Breakout Session Maren Mather and Tara Ivie, How Awesome Advisors Promote Internships Room 211 The lyrics of Everything is Awesome tell us that everything is cool when we re part of a team and everything is better when we stick together. Internship Services invites all Advisors to join the UVU team in promoting internships to students. An internship can be a determining factor in helping students select the right major and assisting in the retention efforts to keep students interested and excited about the career path they have chosen. Come learn about how Awesome Advisors are promoting internships to students at UVU. Our presentation will focus on the role internships play in students success fro m helping a student decide if their major is the one to using internship credit to fulfill students graduation requirements. There will also be a group discussion for sharing ideas on encouraging students to complete an internship and plan earlier to do so. 14. Sue Stephenson, It s What They Go To School For: It s How You Stay in Cool! Room 224 The Career Development Center s newest tag line It s what you go to School for, is all about helping students understand the reasons why they are getting their education and how to put it to work. This workshop will highlight what employers are looking for in awesome people to hire. As advisors, you are in a key position to help students understand there is more to career success than they might realize. For example, how do they get a promotion? How do they work with a difficult boss? How do they react to failure? Then, the next part of the workshop will deal with a relaxation strategy to help both you and your students release the stress in a situation. This technique can be easily and inconspicuously done right at your desk but you will definitely feel the relief! 10

11 15. Doug Watson and Shane Gunn, The Generation Anniversary: Are you talking to students from a payphone? Room 229 Do any of you remember the payphone? Were you a teenager when cell phones hit the scene? What about the Internet; have you always been connected or did you discover the Internet for the first time while in high school? These are some of the questions we may want to ask ourselves when we meet students fro m different generations, cultures, systems and skill sets. Ho w do we reach all our students? In this session we will discuss the different generational issues that affect our students success in college as well as their differences, challenges and how generational communication can hinder the advisors success in connecting with their students. After discussing these issues, we will propose a few ideas for reaching out to our individual student s needs. 17. Erin Daniel, Supplemental Instruction (SI): Discover the PoSIbilities Room 224 The Supplemental Instruction Motto is Tell me and I ll forget/show me and I may remember/involve me and I understand (Chinese Proverb). Thirty- five years of research has shown that SI enhances student learning, improves grades, and bolsters retention rates. UVU s Tutoring and Academic Support Services (TASS) has created an initiative to increase Supplemental Instruction (SI) across disciplines. With new support from PBA funding, we are excited to expand our offerings this fall. Come discover what SI is and how it can help your students. Gain an understanding of how SI differs from other types of tutoring and learn more about the outcomes from UVU students that attend SI sessions. 16. Marti Webster, A Review of Career Decision- Making Models Room 213 This presentation will include a brief historical review of decision- making models and information on some of the decision- making models being used today. The last part o f this presentation will allow the audience to share what decision- making model(s) work for them. This presentation will give the audience new insights that can be used in advising their students on effective decision- making. 11

12 Everything is Awesome! Notes Our Presenters We would also like to thank all of our awesome presenters. Their time and effort has made this conference a success. Thank you! Kristen Anderson, Adam Black, Erin Daniel, Jordan Doman, Elizabeth Draper, Melissa Eiche, Wesley Eldredge, Tiffany Evans, Sam Gedeborg, Shane Gunn, Sherry Harward, Marianna Henry, Tara Ivie, Carolyn Johnson, Laura Loree, Maren Mather, Pola Morrison, Meg Radunich, Jason Rucker, Sue Stephenson, Kris Swanger, Mike Walker, Doug Watson, Marti Webster, and Kim Wright. Committee Chair: Mike Walker - Wasatch Campus Committee Support: Sarah Grelle - Advisor Training Chris Alldredge - School of Education Kimberly Barraclough - Deferred Enrollment Lauren Benally - Financial Aid Dianna Bunker - Aviation Science Elizabeth Draper - School of the Arts Our Committee 2014 Advisement Conference Committee Members: Everything is awesome when you re part of a team. Kristine Farnsworth - Phys. Education/Exer. Science Andrew Gifford - Digital Media Clint Moser - Advisor Training Joyce Porter - Digital Media Gae Robinson - Communication Jason Rucker - Accessibility Services Kim Wright - Woodbury School of Business 12

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16 Awesome Advising!: Building and Making Connections