The Introvert s Guide to Building Rapport With Anyone, Anywhere

Transcription

1 The Introvert s Guide to Building Rapport With Anyone, Anywhere Presented by Robert Tracz SkillPath. All rights reserved.

2 Introverts Extroverts

3 Emotional Intelligence

4 10 Strengths of an Introvert 10. Works well with others 9. Maintains long-term friendships 1. Studious and smart

5 Trust &Respect apport Be more extroverted initially.

6 Environmentally Based Change the way you think.

7

8 10 Suggestions 1. Join networking groups. 2. Act as if you re extroverted. 3. Take time to gather your energy and prepare. 4. Set a goal to meet 3 new people. 5. Be the first to speak.

9 10 Suggestions 1. Practice deep breathing. 2. Rehearse your point of view. 3. Ask a friend for feedback. 4. Play to your strengths of asking questions, listening, and responding appropriately. 5. Put the strategies into practice.

10 Follow these 3 steps: 1. Prepare a great elevator speech in advance. 2. Approach people in a positive and confident manner. 3. Deliver your self-introduction with the listener in mind.

11 Have a great elevator speech prepared. 1. Who are you? 2. Who do you work for? 3. What do you do there? 4. Why is that important? Hi, I m...? I work for... What I do is... So that...

12 Approach people in a positive and confident manner.

13 Deliver your self-introduction with the listener in mind. Don t explain, apologize, or add too much information. Stop talking when you re done. Meet other people. Use his or her name.

14 1. Quit making excuses. 2. Focus on their face and name. 3. Ask them about the spelling or origin of their name. 4. Try to capture their name and face in a mental image. 5. Go around the group and say their names to yourself. 6. Practice remembering names. Remembering Names

15 Focus: Ask: Comment: Employ: Lock in on the person s face. Inquire which version he or she prefers. Cross-reference it in your head. Put the name to use early and often. FACE

16 Goals &Agenda Write them in present tense. State what you intend to do, not what you don t want to do. Start with the word I. Make them stretch you to do new things.

17 1. Increase awareness about your company, product, or service. 2. Educate others about your product or service. 3. Improve your credibility. 4. Set a number of people you intend to meet. 5. Develop relationships. Ideas

18 6. Meet key members of the group. 7. Plan how you will follow up with qualified prospects. 8. Identify new opportunities. 9. Develop a referral group. And many more... Ideas

19 It allows you to connect with people and target a specific audience. You can get to know people in a specific location. You can connect with new people the same as if it were a real-life networking event. How can social media remove the stress from relationship building?

20 Beginner s Guide 1. Get started in social media. 2. Visit Twitter, LinkedIn, and Facebook. 3. Join each one and pick the same username. 4. Link your profiles and link them back to your main site. 5. Join groups in your niche.

21 Beginner s Guide 6. Observe for 1 week. 7. Subscribe to feeds. 8. Pass along helpful and meaningful tips and information. 9. Build a community. 10. Have fun!

22 Meet someone and get his or her business card. Ask if he or she is on any social networks. Send an letting the person know you will connect with him or her. Include a personal greeting as a part of the friend or connection request. Post an update about your new connection.

23 The biggest mistake you can make in trying to talk convincingly is to put your highest priority on expressing your ideas and feelings. David Burns

24 Good listening: 1. Improves working conditions 2. Increases productivity 3. Improves understanding 4. Builds rapport 5. Resolves problems 6. Eliminates questions 7. Uncovers underlying meanings

25 Good listeners: 1. Smile. 2. Stand open to the other person. 3. Lean in. 4. Nod and ask questions. 5. Reflect back what they hear. Understand. Interpret. 6. Are empathetic to concerns 7. Read body language. Evaluate.

26 3 Steps 1. Analyze where you are and where you want to be. 2. Create a plan for how you intend to cross that gap. 3. Schedule daily activities to cross that gap. reparation

27 Attitude Business cards Conversation starters Directions Exceptional commercial Food plan Goal

28 My Insights 1. Make networking part of an overall strategy. 2. Develop questions in advance. 3. Develop several different elevator speeches. 4. Be prepared to explain why someone would want to do business with you. 5. Adopt a win-win mentality.

29 My Insights 1. Start a file of stories. 2. Review 2 or 3 stories. 3. Help others feel comfortable by introducing them to people. 4. Develop a great handshake. 5. Use their name and have lots of business cards. 6. Establish contact only. 7. Look for opportunities.

30 1. Gather information. 2. Meet them face-to-face. 3. Meet in a neutral location. 4. Observe their gestures, body position, and posture. 5. Listen as you speak with them. 6. Pace their body language and tone. Body Language & Voice

31 3 Steps 1. Match and mirror. 2. Show interest. 3.Confirm rapport.

32 Dress to fit in.

33 eading

34 Listen. Small Talk Ask questions about what they want to talk about. Stay in the moment.

35

36 To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others. Tony Robbins Take an interest in the other person.

37 ehavioral Profile

38 Communication Patterns

39 WII-FM What s in it for me?

40

41 Thank you for joining us today! SkillPath. All rights reserved.