Stenden University Students Charter

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1 PART 1 Stenden University Students Charter Stenden university of Applied Sciences Rengerslaan 8 P.O. Box CG Leeuwarden The Netherlands General T +31 (0)

2 Tabel of Contents Introduction 10 1 Stenden University Regulations on Admission 11 Requirements 2011/ Article 1 Admission requirements for all Stenden study programmes 11 Article 2 Additional admission requirements 12 Article 3 Additional examination (WHW Art 7.25 paragraph 4) 12 Article 4 Additional requirements for the Study Programmes in International Hospitality Management and Creative Therapy (selection examination) 12 Article 5 Entrance Examination (Colloquium doctum) (entrance examination for prospective students 21 years of age and over) 13 Article 6 Job requirements for the part-time study programmes in Social Care and International Hospitality Management 13 Article 7 Exemption based on other diplomas/degrees (WHW Art. 7.28) 13 Article 8 Admission of students in possession of a foreign diploma/degree 14 Article 9 Admission to the main phase (WHW Art. 7.30) 15 Article 10 Legal protection (WHW Art. 7.61, 7.64) 15 Article 11 Effective date 15 2 Enrolment, termination of enrolment and tuition fees 16 Section 1 Enrolment as a student 16 Article 1 General provisions on enrolment (WHW Art. 7.32) 16 Article 2 Enrolment times 17 Article 2a Enrolment time for the 1 September cohort 17 Article 2b Enrolment time for the 1 February cohort 17 Article 2c Interim enrolment (between September and February or between February and September) 18 Article 3 Rights given by enrolment as students and extraneï (WHW art. 7.34) 18 Section 2 Termination of enrolment 19 Article 4 Termination of enrolment 19 Section 3 Tuition fees 20 Article 5 Obligation to pay tuition fees (WHW Art. 7.43) 20 Article 6 Obligation to pay examination fees (WHW Art. 7.44) 20 Article 7 Statutory tuition fees (WHW Art. 7.45) 20 Article 8 Institutional tuition fees (WHW Art. 7.46) 21 Article 9 Payment of tuition fees 22 Article 10 Reduction, exemption and refund of tuition fees (WHW Art. 7.48) 22 Article 11 Tuition fees for specific fulltime study programmes from the academic year Article 12 Other contributions (WHW Art. 7.50) 23 Article 13 Amount of the statutory tuition fee and institutional tuition fee 2011/ PART 1 Students Charter , adopted by the Executive Board on 19 July

3 Section 4 Final provisions 24 Article 14 Legal protection (WHW art. 7.68) 24 Article 15 Unforeseen circumstances 24 Article 16 Official Title and Effective Date 24 3 Regulations on Study advice 25 Preamble 25 Article 1 Study advice in the propaedeutic phase 25 Article 2 Study advice in the first year of enrolment 25 Article 3 Study advice in the second year of enrolment 26 Article 4 Study advice: form and content 26 Article 5 Study advice: negative 26 Article 6 Quantitative Criteria 27 Article 7 Qualitative Criteria 27 Article 8 Exceptions to the quantitative and qualitative criteria 27 Article 9 Conditions for negative study advice with rejection 28 Article 9a Revision of study advice 29 Article 10 Special/personal circumstances 29 Article 11 Issue times of study advice 31 Article 11a Additional credits 32 Negative advice 32 Article 12 Termination of enrolment due to negative advice for study programmes starting on 1 February 33 Article 13 Responsibilities and powers 33 Article 14 Unforeseen circumstances 33 Article 15 Legal Protection 33 Article 16 Effective date and official title 33 4 Examination Regulations, Plagiarism, Disability & Study Examination Regulations Stenden University 2011/ Article 1 Definitions 34 Article 2 Taking an examination 37 Article 2a Appointment of examination committees 38 Article 3 Duties and powers of the examination committee 38 Article 4 Admission to main phase 39 Article 4a Assessing and awarding a compulsory general credit 39 Article 5 Granting exemptions 40 Article 6 Frequency of tests and examinations per academic year 40 Article 7 Period of validity of examination units 41 Article 7a Intellectual property 41 Article 8 Oral examinations 41 Article 9 Determination of marks 41 Article 9a Study Advice 42 Article 10 Right of Inspection and term for term of storage 43 Article 11 Responsibility for examinations and examination units and examination data 43 PART 1 Students Charter , adopted by the Executive Board on 19 July

4 Article 12 Recording students marks 44 Article 13 Degree certificate and declaration 44 Article 13a Cum Laude 44 Article 14 Force majeure regulations 45 Article 15 Study & Disability 45 Article 16a Rules on the correct procedure for examinations 46 *** Article 16b Irregularities 48 Article 17 Legal Protection 48 Article 18 Hardship clause 49 Article 19 Unforeseen circumstances 49 Article 20 Transitional provision 49 Article 21 Implementation provisions and official title Stenden University Plagiarism Regulations 2011/ Preamble 50 Article 1 Definitions 50 Article 2 Standards for plagiarism 51 Article 3 Handing in digitally 51 Article 4 Procedure for lecturer 51 Article 5 Procedure for suspected plagiarism 51 Article 6 Procedure for proven plagiarism 52 Article 7 Archiving 52 Article 8 Sanctions Regulation Study & Disability Stenden University 2011/ Article 1 Student Counselling Office and the Examination Committee 53 Article 2 Design of the software for test enrolment 53 Article 3 Procedure for registration 53 Article 4 Organisation of timing of tests 54 Article 5 Facilities 54 Article 6 Locations Stenden University 55 Article 7 Hardship clause 55 Article 8 Entry into force 55 5 Rules on Privacy and Personal Data 56 Rules on the Privacy of Students Personal Data 56 Article 1 Definitions of terms 56 Article 2 Scope of application 57 Article 3 Objectives 57 Article 4 Purposes of data processing 57 Article 5 Obligation to report 57 Article 6 Categories of persons 58 Article 7 Types of data 58 Article 8 Special data 59 Article 9 The way in which data are obtained 59 Article 10 Retention period 59 Article 11 Direct access to registrations 60 PART 1 Students Charter , adopted by the Executive Board on 19 July

5 Article 12 Categories of persons or bodies to which personal data from a file are provided 60 Article 13 Types of data that can be provided 61 Article 14 Access 61 Article 15 Protection 61 Article 16 Rights of persons concerned 61 Article 17 Legal Protection 62 Article 18 Confidentiality and protection 62 Article 19 Connections with other registrations 62 Article 20 Effective date and official title 62 6 Financial schemes for students Profile Fund Scheme 63 Article 1 Definitions of terms 63 Article 2 Student financial support 64 Article 3 Reporting; limiting the delay in studies; recording information; appointment of a representative 66 Article 4 Application by a student for the financial support facility 66 Article 5 Handling and deciding on applications for financial support 66 Article 6 Amount and payment of financial support 67 Article 7 Reclaiming financial support and/or compensation erroneously paid 67 Article 8 Hardship clause 67 Article 9 Effective date Financial Support of Participation Bodies and Student Organisations Scheme 68 Article 1 Conditions for financial support 68 Article 2 Organisations 69 Article 3 Administrative activities 69 Article 4 List of Recognised Organisations 69 Article 5 New organisations 70 Article 6 Information 70 Article 7 Application for financial support for joint participation 70 Article 8 Application for financial support for administrative positions 70 Article 9 Handling and decision 70 Article 10 Amount and payment of financial support 71 Article 11 Stopping in the interim and changes 72 Article 12 Concurrence of joint participation and administrative support 72 Article 13 Concurrence of joint participation and/or administrative positions 72 Article 14 Reclaiming erroneously paid financial support 72 Article 15 National financial scheme (7.51 (6) WHW) 72 Article 16 Hardship clause 73 Article 17 Effective date 73 PART 1 Students Charter , adopted by the Executive Board on 19 July

6 Stenden University List of Joint Participation bodies and recognised student organisations 73 Student organisations 73 Joint participation Stenden University Top Sport Financial Support Scheme 74 Article 1 Top sportsmen and women 74 Article 2 Flexibilisation of the study programme 74 Article 3 Conditions for financial support 74 Article 4 Amount of financial support 75 Article 5 Application for financial support 75 Article 6 Obligations of the student top sportsman/woman 75 Article 7 Legal protection 75 Article 8 Effective date 76 NOC*NSF top sport components Student Emergency Fund Scheme 80 Article 1 Object of the Student Emergency Fund 80 Article 2 Management of the Student Emergency Fund 80 Article 3 Target group and application 80 Article 4 Provision of loans and gifts 81 Article 5 Criteria for granting loans or gifts 81 Article 6 Effective date 81 7 Stenden University Rules and Regulations House Rules 82 Article 1 Manner of use 82 Article 2 Instructions 82 Article 3 Provisional denial of access or use 83 Article 4 Request to deny access or use 84 Article 5 Conditional denial of access or use 84 Article 6 Permanent denial of access or use 84 Article 7 Serious nuisance 84 Article 8 Termination of denial 85 Article 9 Legal protection 85 Article 10 Effective date Disciplinary measures 86 Article 1 86 Article 2 Legal protection 87 Article 3 Effective date Stenden University Regulations on the Computer Network and Use of the ICT Facilities 87 Article 1 General 87 Article 2 Use of the IT areas 88 Article 3 Access to the network and use of systems 88 PART 1 Students Charter , adopted by the Executive Board on 19 July

7 Article 4 Responsible use 88 Article 5 Use of laser printers 89 Article 6 Careless use 89 Article 7 Liability 89 Article 8 accounts and personal storage spaces 90 Article 9 Amendments to the Regulations 90 Article 10 Legal protection 90 Article 11 Effective date 90 8 Regulations on Legal Protection of Students 91 Article 1 General definitions of terms Accessible facility; complaints 92 Article 2 Accessible facility; Single Point of Contact 92 Article 3 Complaints Examination Appeals Board (EAB) 92 Article 4 Examination Appeals Board 92 Article 5 Authority of the Examination Appeals Board 92 Article 6 Rules of Procedure of the Examination Appeals Board (EAB) 93 Article 7 Obligation to provide information 94 Article 8 Filing of a notice of appeal 94 Article 9 Contents of the notice of appeal; omissions 94 Article 10 Amicable settlement 95 Article 11 Decision without a hearing 95 Article 12 Written preparation of the hearing 96 Article 13 Determination of the place and time of the hearing of an appeal 96 Article 14 Challenge and disqualification 96 Article 15 Replacement and assistance at the hearing 97 Article 16 Hearing 97 Article 17 Joinder of cases; split 97 Article 18 Deliberation and deciding 98 Article 19 Decision 98 Article 20 Application for interim relief 98 Article 21 Handling of an application for interim relief 99 Article 22 Revocation or change to the interim relief 99 Article 23 Term of validity of the interim relief 99 Article 24 Revision of decisions 99 Article 25 Confidentiality A Disputes Advisory Committee 100 Article 26 Authority and composition of the Disputes Advisory Committee 100 Article 27 Filing an objection 100 Article 28 Decisions on objections 100 PART 1 Students Charter , adopted by the Executive Board on 19 July

8 8.3B Regulations of the Disputes Advisory Committee 101 Article 1 Definitions of terms 101 Article 2 Disputes Advisory Committee 101 Article 3 End of membership 102 Article 4 Secretary 102 Article 5 Confidentiality 102 Article 6 Facilitation 103 Section 2 The objection procedure 103 Article 7 Filing objection 103 Article 8 representation 104 Article 9 Confirmation of receipt 104 Article 10 Other interested parties 104 Article 11 Amicable settlement 104 Article 12 Filing, sending and inspection of documents 105 Article 13 Decision on the objection 105 Article 14 Examination of witnesses and experts 105 Article 15 Further investigation and a new hearing 106 Article 16 Record of the hearing 106 Article 17 Withdrawal of the objection 106 Article 18 Decision on the objection 106 Article 19 Costs 107 Article 20 Immediate action 107 Article 21 Unforeseen cases 107 Article 22 effective date and official title Higher Education Appeals Tribunal 108 Article 29 Higher Education Appeals Tribunal 108 Article 30 Authority and procedure of the Higher Education Appeals Tribunal 108 Article 31 Effective date Regulations on undesired behaviour 109 Article 1 Definitions of terms 109 Section II: Informal phase 110 Article 2 Job requirements 110 Article 3 Term of appointment 110 Article 4 Duties 110 Article 5 Confidentiality 111 Article 6 Facilities and support 111 Section III: Formal phase 112 Article 7 Composition of the Complaints Committee 112 Article 8 Duties of the Complaints Committee 112 Article 9 Duty of Confidentiality of the Complaints Committee 112 Article 10 Conditions of the complaints procedure 112 Article 11 Formal requirements for the complaints procedure 113 PART 1 Students Charter , adopted by the Executive Board on 19 July

9 Article 12 Investigation in the complaints procedure 113 Article 13 Authorisation and working method of the Complaints Committee 114 Article 14 Decision-making by the Executive Board 114 Section IV: Other provisions and final provisions 115 Article 15 Inspection 115 Article 16 Evaluation 115 Article 17 Amendments 115 Article 18 Other provisions 115 Article 19 Effective date Code of Conduct for the use of languages other than 116 Dutch in teaching 116 Article 1 Definitions of terms 116 Article 2 Code of Conduct 116 Article Article 4 Effective date and official title Joint participation 119 PART 1 Students Charter , adopted by the Executive Board on 19 July

10 Introduction The Higher Education and Research Act (WHW) applies to higher professional education. This Act prescribes, among other things, that Teaching and Examination Regulations (TER) must be adopted for each programme. Everything having to do with teaching and examinations must be arranged in TER. The basis for these rules is in the wording of the WHW. All rules applicable to all programmes this academic year are included in the Stenden University Students Charter and, together with the specific TER, constitute the rights and obligations of students. There are, for instance, University-wide rules that apply to enrolment, registration and deregistration, payment of tuition fees, study advice, examination regulations, the regulations on privacy data, financial arrangements for students, the Stenden house rules, legal protection of students, regulations on undesired behaviour and, lastly, the Code of Conduct for teaching in languages other than Dutch. The verbatim text of the WHW is often included in all rules. In this way, each student knows exactly what his or her rights and obligations are at Stenden University. These University-wide rules, together with the programme-specific rules, constitute the TER of the programme. You can find these specific rules in the study guide of your programme. Stenden University has its own Integrity Code. By way of this Code, Stenden wants to indicate that all actions carried out at Stenden and all regulations applicable at the University must be in accordance with the starting points of this Integrity Code. This means, for example that each Stenden student may expect to be treated with integrity at the University in the enforcement and implementation of all rules and regulations. Each student and employee may hold Stenden accountable for this. You can find the complete Integrity Code on PART 1 Students Charter , adopted by the Executive Board on 19 July

11 1 Stenden University Regulations on Admission Requirements 2011/2012. Article 1 Admission requirements for all Stenden study programmes (Higher Education and Research Act (WHW) Art. 7.24, 7.28 paragraphs 1 and 2) Anyone who wants to register as a student or extraneus (examination student) for one of the Stenden study programmes must meet the mandatory statutory admission requirements. In addition, additional admission requirements (prior compulsory specialist subject requirements) (see Article 2) apply to various study programmes. Additional requirements also apply to the study programmes in International Hospitality Management (AD and BA) and Creative Therapy. These study programmes require a selection examination (see Article 4). The mandatory statutory admission requirements applicable to the Stenden study programmes arse the possession of: 1. pre-university education diploma (vwo) new style (with specialist subjects from the Further Regulations on Admission requirements 1998 and with specialist subjects from the Regulations on Additional admission requirements 2007) 2. senior general secondary education (havo) diploma new style (with specialist subjects from the Regulations on Additional admission requirements 1998 and specialist subjects from the Regulations on Additional admission requirements 2007) 3. a middle management or specialist study programme, referred to in Art (1))c) of the Adult and Vocational Education Act (Wet educatie en beroepsonderwijs (WEB)) or a senior secondary vocational education (mbo) diploma old style (three or four year senior secondary vocational education study programme, as it existed before the entry into effect of the WEB on 1 August 1997) 4. the propaedeutic certificate from a University of Applied Sciences or a University 5. Higher Professional Education (HBO) degree certificate 6. University (WO) degree - a degree certificate, whether or not awarded in the Netherlands, which in the opinion of the Examination Committee of the relevant study programme is at least equivalent to a diploma or degree certificate as referred to under 1 to 6. This can also include an old style senior general secondary education and pre-university education diploma obtained after the academic year 2004/05 7.*** Prospective students aged 21 and over who do not fulfil one of the conditions in 1 to 6 must furnish proof that the entrance examination ( colloquium doctum ) for the study programme has been passed. The requirements set in the examination are included in the Teaching and Examination Regulations (OER) of the study programme. 8. In accordance with the Executive Board s decision of 17 April 2007, a pre-university or senior general secondary education diploma old style (subject requirements instead of specialist subjects) also allows admission to all Stenden Bachelor s degree programmes. PART 1 Students Charter , adopted by the Executive Board on 19 July

12 Article 2 Additional admission requirements (WHW Arts and 7.28 paragraphs 3 and 4) In the Additional Requirements for Admission to Higher Education 2007, the Minister set admission requirements for all study programmes at higher education institutions. These additional admission requirements are listed on and are included in the Teaching and Examination Regulations of the relevant study programme. See also under Article 3 Additional Examination, Article 7 Exemption based on other diplomas and Article 8 Admission of students with a foreign diploma/degree. Article 3 Additional examination (WHW Art 7.25 paragraph 4) In the following cases, an additional examination may take place: 1. If a prospective student has a senior general or pre-university or senior secondary vocational diploma but does not meet the additional admission requirements. 2. If a prospective student has a propaedeutic certificate (higher professional education or University) but does not meet the additional admission requirements. 3. If a prospective student has a (Dutch or foreign) diploma equivalent to a senior general secondary, pre-university or senior secondary vocational diploma but does not meet the additional admission requirements. 4. The following applies to those who have a senior general secondary or pre-university diploma new style : For the study programmes referred to in 2, certain specialist subjects or courses within them are designated which allow immediate admission to that study programme. Anyone who does not meet the specialist subject requirements cannot be enrolled. Enrolment is possible only if the additional examination shows that comparable requirements have been met. 5. If a study programme has additional admission requirements, a person having a senior general secondary or pre-university diploma old style can be enrolled only if he or she meets the subject requirements which applied to that study programme at the time the diplomas were awarded according to the Regulations on Subject Requirements for Higher Education of 17 April 1993 and the provisions on specialist subjects in the Regulations on Additional admission requirements *** The requirements set in the additional examination are included in the Teaching and Examination Regulations of the relevant study programmes. Article 4 Additional requirements for the Study Programmes in International Hospitality Management and Creative Therapy (selection examination) (WHW Art. 7.26) 1. Admission to International Hospitality Management is possible only if a prospective student meets the requirements referred to under Articles 1 and 2 and has demonstrated in examination by the Examination Committee that he or she has sufficient aptitude and is suitable for International Hospitality Management, in view of the organisation and structure of the education. PART 1 Students Charter , adopted by the Executive Board on 19 July

13 2. Admission to the Creative Therapy study programme is possible only if a prospective student meets one of the statutory admission requirements and has demonstrated in an examination by the Examination Committee that he or she has sufficient aptitude and is suitable for the programme, in view of the practice of the profession of creative therapist. Article 5 Entrance Examination (Colloquium doctum) (entrance examination for prospective students 21 years of age and over) (WHW Art. 7.29) 1. Prospective students aged 21 or over who do not meet the general admission requirements can be admitted to a study programme by sitting an entrance examination which is sometimes called colloquium doctum (literally: learned discussion). The colloquium doctum allows admission only to that specific study programme. 2. Prospective students with insufficient prior education abroad can also be admitted by sitting a colloquium doctum. They, however, do not have to meet the age requirement of 21 years or over if they possess a diploma which in their own country grants access to an institution of higher education. The Examination Committee may depart from the age criterion even if they are unable to submit a diploma owing to special circumstances. *** The requirements set in the colloquium doctum are included in the Teaching and Examination Regulations of the study programmes. Article 6 Job requirements for the part-time study programmes in Social Care and International Hospitality Management (WHW Art. 7.27) 1.*** The institutional management may designate work activities as units of study. If this is the case, it must be stated in the Teaching and Examinations of those study programmes. 2.*** In case the institutional management designates work activities as units of study, requirements may be set on such work. These requirements must be stated in the Teaching and Examinations of the study programme. Article 7 Exemption based on other diplomas/degrees (WHW Art. 7.28) 1. Anyone who has been awarded a degree (Bachelor s or Master s), and anyone in possession of a certificate for a propaedeutic examination he or she has passed at an institution for higher education, will be exempted from the admission requirements referred to in Article 1. Also exempted from the admission requirements is anyone who has access to academic higher education or higher professional education in a country which is a signatory of and has ratified the Convention on the recognition of qualifications concerning higher education in the European Region (Dutch Treaty Series (Trb.) 2002, 137), without prejudice to the right of the institutional management under Article IV.1 of said Convention to show a substantial difference between the general requirements for access to higher education in the Party in which the qualification was obtained and the Party in which recognition of the qualification is sought, and the general requirements set by or pursuant to this law. PART 1 Students Charter , adopted by the Executive Board on 19 July

14 2. After obtaining advice from the School Examination Committee, the institutional management will grant an exemption from the admission requirements referred to in Articles 1, 7 and 8 to the person in possession of a diploma or degree awarded in the Netherlands or not, which has been designated by a ministerial regulation as at least equivalent to the diploma or degree referred to in the relevant paragraph, without prejudice to paragraphs 3 and 4. The institutional management may grant an exemption to the person possessing a diploma or degree awarded in the Netherlands or not which is not mentioned in the ministerial regulation referred to in the first sentence if the institutional management is of the opinion, after obtaining advice from the School Examination Committee, that the diploma or degree is at least equivalent to the provisions of Articles 1, 7 and 8. If a diploma or degree awarded outside the Netherlands is concerned, the institutional management may decide that no examinations or components thereof will be sat until proof has been furnished to the satisfaction of the relevant Examination Committee of sufficient mastery of Dutch to be capable of undergoing such education with good results. After obtaining advice from the Examination Committee, the institutional management may also decide that the person concerned will not be enrolled as long as the proof referred to in the preceding sentence has not been furnished. 3. If additional admission requirements as referred to in Article 7.25 WHW are set in a ministerial regulation, a person possessing a diploma or degree may not sit any examinations before demonstrating in an additional examination in a way determined by the institutional management that he or she has the knowledge and skills to which the requirements referred to in Article 2 relate. 4. After obtaining advice from the programme Examination Committee, the institutional management may decide that a person possessing a degree as referred to in the first or second paragraph of article 7 cannot be enrolled if that management is of the opinion that the additional admission requirements referred to in Article 2 are of such a nature that one can reasonably expect that the person will not demonstrate during the first year of enrolment in the programme on the basis of an additional examination as referred to in paragraph 3 that he or she possesses the knowledge and skills to which the requirements relate. With a view to enrolment, the institutional management will determine the way in which the person concerned can be exempted from those requirements on the basis of an additional examination. 5. The requirements to be set in the examination referred to in paragraphs 2 to 4 will be included in the Teaching and Examination Regulations of the study programme. Article 8 Admission of students in possession of a foreign diploma/degree (WHW Art. 7.28) A prospective student in possession of a foreign diploma or degree can be admitted to a study programme if he or she meets the following requirements: 1. If a student wants to register for a study programme to which additional admission requirements apply (see Article 2), that student can be enrolled only after demonstrating by means of an additional examination that he or she possesses the knowledge and skills to which the requirements referred to in Article 3 relate. 2. If the foreign diploma or degree is not equivalent to one of the diplomas or degrees referred to in Article 1, a prospective student may be admitted to the study programme on the basis of an entrance examination (colloquium doctum). PART 1 Students Charter , adopted by the Executive Board on 19 July

15 3. If the foreign diploma or degree provides admission to an institution of higher education in a student s own country, the prospective student will not have to meet the age criterion of 21 years which applies to a colloquium doctum. 4.*** In special cases (e.g. concerning refugees), the Examination Committee may also depart from the age limit if no diploma or degree can be submitted. The requirements that must be met are included in the Teaching and Examination Regulations. 5. If a prospective student possesses an NT2-second level certificate, in the case that he or she enrols in a programme taught in Dutch. This requirement can be departed from for prospective students with a German diploma. The requirement set for them for mastery of the Dutch language is included in the Teaching and Examination Regulations of the relevant study programme. Or 6. If a prospective student has obtained a score of six on the IELTS, in the case that he or she enrols in a programme taught in English. Article 9 Admission to the main phase (WHW Art. 7.30) A student can be admitted to the main phase of a programme in different ways: 1.*** With the programme s propaedeutic certificate. Even without the student having passed the programme s propaedeutic examination, according to the provisions in the Teaching and Examination Regulations, he or she can take components of the propaedeutic phase. 2. With a certificate the Examination Committee considers equivalent to the programme s propaedeutic certificate. Article 10 Legal protection (WHW Art. 7.61, 7.64) 1. A prospective student can lodge objection against general decisions on admission within six weeks from the date with the Executive Board on Before deciding, the Executive Board will obtain advice from the Disputes Advisory Committee. 2. Appeal to the Higher Education Appeals Tribunal is possible against decisions on objections. Article 11 Effective date The Regulations will enter into effect on 1 September The Regulations on Admission Requirements were adopted by the Executive Board on 19 July 2011 and can be cited as Stenden University Regulations on Admission Requirements 2011/2012. PART 1 Students Charter , adopted by the Executive Board on 19 July

16 2 Enrolment, termination of enrolment and tuition fees Section 1 Enrolment as a student Article 1 General provisions on enrolment (WHW Art. 7.32) 1. Anyone who wants to use educational facilities, examination facilities or facilities of a different nature for initial education at an institution must be enrolled by the institutional management as a student or extraneus. 2. In departure from the first paragraph, enrolment in a work-study programme is only possible as a student. 3. Enrolment is for a study programme. 4. Enrolment in a study programme is for an indefinite period and ends in the cases referred to in Article 4 of Section 2 (the effective date will be announced later). 5. Enrolment as a student or extraneus is open only to persons whose parents, guardians or caregivers demonstrate, or if they are of age and legally competent, who demonstrate that they: a. have Dutch nationality or are treated as Dutch nationals under a statutory provision, b. are aliens and under the age of18 on the first day on which the study programme starts for which enrolment is desired for the first time, c. are aliens, are 18 years of age or over on the first day on which the study programme starts for which enrolment is desired for the first time, and reside lawfully on that day within the meaning of Article 8 of the Aliens Act 2000 (Vreemdelingenwet 2000), d. are aliens and maintain their residence outside the Netherlands on the first day on which the programme starts for which enrolment is desired for the first time, or e. are aliens who no longer meet the conditions referred to under b, c or d, and were previously enrolled in accordance with one of those subparagraphs for a programme of an institution, which programme is still being taken and has not yet been completed. f. have not received negative binding study advice from the Examination Committee of the study programme for which they want to register in the academic year prior to enrolment. 6. Should enrolment subsequently prove not to have taken place on any basis in accordance with paragraph 5, the enrolment of the student or extraneus will be terminated with immediate effect. 7. Enrolment must be for one study programme, unless the person concerned requests to be enrolled in several study programmes. In all cases, a student will have to pay tuition fees only once (see Section 3 of this Chapter). 8. Anyone who is admitted to a study programme after sitting a colloquium doctum can be enrolled only in the study programme for which he or she sat the colloquium doctum. 9. After enrolment, students will receive proof of enrolment, stating e.g. the student s rights. 10. If a student loses his or her proof of enrolment, the University of Applied Sciences will furnish a new proof of enrolment, which costs 20. This amount will not be charged if the student submits an official report showing that the proof of enrolment was stolen or otherwise lost. PART 1 Students Charter , adopted by the Executive Board on 19 July

17 Article 2 Enrolment times Under Art and Art of the WHW, students can submit a request to register for a study programme of an educational institution at all times. A request to register for an academic year must be made on Students are actually admissible only after all enrolment conditions (financial, administrative and educational conditions) have been fulfilled. Stenden University has two official enrolment times, namely a 1 September cohort and a 1 February cohort. After they register, students who register in the interim will belong to one of these cohorts. Article 2a Enrolment time for the 1 September cohort 1. Before the start of the academic year, namely before 1 September. Enrolment is a fact when the payment or signed or digitally confirmed authorisation has been received by 1 September at the latest. A digitally confirmed authorisation is a standing order generated by going through the protocols of studielink.nl and the institution. 2. Enrolment will take place on 1 September, provided all enrolment conditions have been fulfilled on that date. 3. In the following cases, permission is always given to register in the course of the academic year: a. If the person concerned is not able to start courses on 1 September because of illness (physical or mental). A statement to this effect from a doctor or recognised care provider must be submitted. b. If a student has disenrolled during an academic year because of illness, wants to enrol again in the same academic year and submits a statement from a doctor or recognised care provider. c. If a student has disenrolled during an academic year because of waiting time for placement and he or she can start a placement in the same academic year or during the next academic year. The student must submit a statement from the study programme to that effect. d. If the Examination Committee has converted negative study advice in the programme for which a student wants to register into (conditional) positive study advice after the Examination Appeals Board has declared a notice of appeal well-founded. 4. If the enrolment took place as of 1 September, it will apply to the whole academic year (1 September to 31 August). 5. If the situation referred to in subparagraph d of paragraph 3 occurs, enrolment will apply with retroactive effect to 1 September. Article 2b Enrolment time for the 1 February cohort 1. A request to register for an academic year must be made on before the start of the academic year, namely before 1 February. For students who register again immediately after their previous enrolment, enrolment will be a fact when the payment has been received by 1 February at the latest. PART 1 Students Charter , adopted by the Executive Board on 19 July

18 2. Enrolment will take place on 1 February, provided all enrolment conditions have been fulfilled on that date. 3. In the following cases, permission will always be given to register in the course of the academic year: a. If the person concerned is not able to start courses on 1 February because of illness (physical or mental). A statement to this effect from a doctor or recognised care provider must be submitted. b. If a student has disenrolled during an academic year because of illness, wants to register again in the same academic year and submits a statement from a doctor or recognised care provider. c. If a student has disenrolled during an academic year because of waiting time for placement and he or she can start a placement in the same academic year or during the next academic year. The student must submit a statement from the study programme to that effect. d. If the Examination Committee has converted negative study advice in the programme for which a student wants to register into (conditional) positive study advice after the Examination Appeals Board declared a notice of appeal well-founded. 4. If enrolment took place as of 1 February it will apply to the whole academic year (1 February to 31 August). Re-enrolment will take place as of 1 September. Article 2c Interim enrolment (between September and February or between February and September) 1. If a student applies after 1 September or after 1 February, fulfils all enrolment conditions (financial, administrative and educational) and is deemed admissible, the student will urgently be advised to request a study discussion with the study programme and to decide afterwards whether the application should be converted into a definite enrolment. 2. If a student decides to register definitely on the basis of paragraph 1, the student will pay tuition fees for the number of remaining months of the academic year, will be enrolled on the 1st of the next month and will make agreements with the Examination Committee / study coach / course coordinator on the performance of the other obligations attached to passing the programme. 3. The enrolled student will then belong to the 1 September cohort or 1 February cohort and Article 2 will apply fully. Article 3 Rights given by enrolment as students and extraneï (WHW art. 7.34) 1. Enrolment as a student gives the right: a. to participate in the initial courses of the institution, (subject to the authority of the institutional management of a University or University of Applied Sciences to decide otherwise while applying Articles 7.9 (1), 7.30a (3), 7.30b(1), 7.53 (3) or 7.56), b. to sit examinations in the course components of the study programme, as well as to sit the final examinations of that study programme, c. of access to the facilities belonging to the institution, unless the institutional management is of the opinion that the nature and interests of the education or research prevents this, PART 1 Students Charter , adopted by the Executive Board on 19 July

19 d. to use other facilities put in place for students, including the services of a student counsellor, and e. to personal coaching. The institutional management must give special care to the counselling of students who are members of ethnic or cultural minorities whose participation in higher education significantly lags behind the participation of Dutch nationals who are not members of such minorities. 2. If the institutional management terminates a study programme, that management must set the time at which the decision takes force in such a way that the students enrolled in the programme can complete the programme at the same or a different institution within a reasonable time. 3. The Stenden house rules also apply to this Article. Section 2 Termination of enrolment (WHW Art and 7.42a) Article 4 Termination of enrolment 1. At the request of a student who is enrolled in a study programme, the institutional management will terminate that student s enrolment as of the next month. 2. If a student enrolled in a study programme has not paid his or her statutory tuition fees, institutional tuition fees or examination fees after a demand, the institutional management may terminate the enrolment as of the second month following on the demand. 3. If an enrolment is terminated in a case as referred to in Article 7.8b (5) of the WHW, Article 7.12b, Article 7.37 (5) or (6), Article 7.42a or Article 7.57h (1) or (2) of the WHW, the institutional management will terminate the enrolment as of the next month. 4. The institutional management will lay down rules of procedure relating to the application of this Article. 5. The institutional management must inform the student concerned and the Information Management Group (DUO) of the termination of the enrolment. 6. If a student who violates the rules referred to in Article 4, paragraph 1, has caused serious nuisance in the buildings and on the grounds of the institution and has not stopped such nuisance after a demand by or on behalf of the institutional management, the institutional management may permanently deny that student access to the institution or terminate his or her enrolment (WHW Art. 7.57h). 7. In special cases, after obtaining advice from the Examination Committee, the student counselling service or a body within the institution similar to the student counselling service, and after careful consideration of the interests involved, the institutional management may terminate or refuse the enrolment of a student for a study programme if the student has shown by his or her behaviour or statements that he or she is unfit to exercise one or more professions for which the study programme the student has taken trained him or her, or for the practical preparation for such professional training. 8. The institutional management or the institutional management of another institution that provides the same or a related study programme may decide not to register the student again or not for that study programme. PART 1 Students Charter , adopted by the Executive Board on 19 July

20 9. If the student referred to in Art. 4. paragraph 1 is enrolled in another study programme and takes courses in that programme of a specialisation which is the same as or, given the practical preparation for the profession, related to the study programme for which enrolment was terminated pursuant to paragraph 1, the institutional management, after obtaining advice from the Examination Committee, the student counselling service or a body within the institution similar to the student counselling service, and after careful consideration of the interests involved, may decide that the student may not take that specialisation or other components of that study programme. 10. Termination of enrolment by operation of law. Enrolment will end by operation of law: a. on the last day of the academic year (31 August). This paragraph will cease to apply at the time Art. 1 paragraph 4 takes force. b. through the death of the student. 11. The Stenden house rules also apply to this Article. Section 3 Tuition fees Article 5 Obligation to pay tuition fees (WHW Art. 7.43) 1. A student must pay statutory tuition fees or institutional tuition fees to the relevant institution for each academic year he or she is enrolled by the institutional management for a study programme. 2. Except in the cases referred to in Article 15 of Section 3, Article 7 paragraph 2 in Section 2 will apply. Article 6 Obligation to pay examination fees (WHW Art. 7.44) 1. An extraneus must pay examination fees to the relevant institution for each academic year he or she is enrolled by the institutional management for a study programme. 2. The institutional management determines the amount of the tuition fees. 3. Article 7, paragraph 2 in Section 2, applies mutatis mutandis. Article 7 Statutory tuition fees (WHW Art. 7.45) 1. Statutory tuition fees must be paid by a student who: a. according to the Central Register of Higher Education Enrolment (referred to in Article 7.52 WHW), for enrolment in a Bachelor s degree programme, has not previously obtained a Bachelor s degree, or for enrolment in a Master s degree programme, has not previously obtained a Master s degree, b. resides in the Netherlands, Belgium, Luxembourg or one of the Federal States North Rhineland-Westphalia, Lower Saxony and Bremen of the Federal Republic of Germany, and c. is a member of one of the groups of persons referred to in Article 2.2 of the Student Finance Act 2000 (Wet studiefinanciering 2000), or has Surinam nationality. The condition referred to under a does not apply to students who take a programme in the field of education or healthcare for the first time. PART 1 Students Charter , adopted by the Executive Board on 19 July

21 2. The category of students referred to in paragraph 1 may be expanded by a general administrative measure. 3. A student as referred to in paragraph 1 who is enrolled in a fulltime study programme will have to pay the full statutory tuition fees. 4. A student as referred to in paragraph 1 who is enrolled in a part-time programme or a work-study programme will have to pay part of the statutory tuition fees due which is between an amount to be determined by or pursuant to a general administrative measure and the amount referred to in paragraph If a student as referred to in paragraph 1 takes more than one study programme and passes the study programme in which he or she was enrolled first, this student will have to pay statutory tuition fees for the remaining part of the academic year. In that case, the amount due will be calculated pro rata the number of remaining months of the academic year in question. 6. The amount of the statutory tuition fees referred to in paragraph 3 will be determined by a general administrative measure. This amount will be indexed annually according to the consumer price index, in the manner determined by or pursuant to a general administrative measure. The first and second sentence apply mutatis mutandis to the amount referred to in paragraph The degrees obtained on the basis of Article 7.20 of the WHW are equivalent to the Bachelor s degree and Master s degree as referred to in paragraph 1. Article 8 Institutional tuition fees (WHW Art. 7.46) 1. A student who does not fulfil the conditions referred to in Article 7 paragraphs 1, 2 or 5 must pay the institutional tuition fee. 2. The institutional management determines the amount of the institutional tuition fees. Notwithstanding Article 7.3c (4) of the WHW, the amount of the institutional tuition fees will be at least the amount referred to in Article 7, paragraph The institutional management may determine a different tuition fee per study programme or group of study programmes or per group or groups of students. 4. The institutional management will lay down rules relating to the application of this Article. If the student referred to in paragraph 1 still fulfils the conditions referred to in Article 7, paragraph 1 or 2 during an academic year: a. at his or her request, the student will have to pay the statutory tuition fees for the remaining part of the academic year, and b. the institutional management will refund the institutional tuition fees already paid for the remainder of the academic year. 5. The institutional management will inform the Information Management Group (DUO) of the amounts referred to in paragraph 2 and in Article 7 paragraph 4. PART 1 Students Charter , adopted by the Executive Board on 19 July

22 Article 9 Payment of tuition fees (Art WHW) Tuition fees are to be paid by or on behalf of a student by: a. payment of a lump sum, or b. payment in instalments in accordance with a payment arrangement made by the institutional management and the party who has undertaken to pay, whereby management costs incurred by the institutional management may be charged up to an amount determined by or pursuant to a general administrative measure. Article 10 Reduction, exemption and refund of tuition fees (WHW Art. 7.48) 1. If a student as referred to in Article 7 is enrolled in a study programme at an institute and wants a second enrolment at the same or another funded institute, he or she will be exempted from paying a tuition fee for the latter enrolment, unless the amount paid or to be paid for the first enrolment is lower than the statutory tuition fee referred to in Article 7, paragraph 3. In that case, the difference will be due. 1 a. If a student as referred to in Article 7 is enrolled in a study programme at an institute and has obtained a degree for the first study at the same or another funded institute but has not yet completed the second study, the student will have to pay the institutional tuition fees. Up to and including the academic year 2012/2013, the student will have to pay the fee that is equivalent to the statutory tuition fee. 2. Anyone who has to pay school or course fees pursuant to the School and Course Fees Act (Les- en cursusgeldwet) to take courses paid from public funds and, instead of or in addition to that, wants to be enrolled in the same academic year and must pay the statutory tuition fee referred to in Article 7 paragraph 3, will have to pay a tuition fee for enrolment in a study programme at a funded institution in the amount of the difference between the contribution already paid and the aforementioned higher tuition fee. If the student has to pay a tuition fee which is lower than the amount already paid, he or she will be exempted from paying a tuition fee. 3. A student will owe only part of the statutory tuition fee payable by him or her if the student enrols during the academic year. In that case, the amount due will be calculated pro rata the number of remaining months of the relevant academic year. 4. A student will be entitled to a refund of one twelfth of the statutory tuition fee payable by him or her for each month that the academic year lasts after termination of his or her enrolment, unless a payment arrangement has been made as referred to in Article 9 subparagraph b. If a student dies in the course of an academic year, for each following month of the academic year after the student s death, one twelfth of the statutory tuition fee paid will be refunded. If enrolment is terminated as of July or August, the student will not be entitled to stop paying the instalments referred to in Article 9 subparagraph b or to a refund of the tuition fees paid for those months. 5. Reduction of or exemption from the statutory tuition fees in cases other than those referred to in paragraphs 1 to 4 is considered inefficient spending of the government contribution as referred to in Article 2.9 (1) of the WHW. PART 1 Students Charter , adopted by the Executive Board on 19 July

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