Annual Report Accredited Member

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1 International Assembly for Collegiate Business Education Annual Report Accredited Member Institution: Academic Business Unit: College of Saint Mary Business Academic Year: International Assembly for Collegiate Business Education Strang Line Road Lenexa, Kansas USA

2 IACBE ANNUAL REPORT For Academic Year: This annual report should be completed for your academic business unit and submitted to the IACBE by November 1 of each year. General Information Institution s Name: Institution s Address: College of Saint Mary 7000 Mercy Road City and State or Country: Omaha, Nebraska Zip or Postal Code Name of Submitter: Title: Your Address: Narcissus Shambare Program Director nshambare@csm.edu Telephone (with country code if outside of the United States): Type of Institution: Public X Private Nonprofit Private For-Profit Date of Submission: November 3, 2014 Total Headcount Enrollment of the Institution for : 1018 Administrative Information 1. Provide the following information pertaining to the current president/chief executive officer of your institution: Name: Title: Maryanne Stevens, RSM, PhD President Highest Earned Degree: PhD mstevens@csm.edu Telephone (with country code if outside of the United States): Provide the following information pertaining to the current chief academic officer of your institution: Name: Title: Check here if this represents a change from the previous year. Christine Pharr, PhD Vice President for Academic Affairs Fax (with country code if outside of the United States): Highest Earned Degree: PhD cpharr@csm.edu Telephone (with country code if outside of the United States): Check here if this represents a change from the previous year. Fax (with country code if outside of the United States): IACBE Annual Report:

3 3. Provide the following information pertaining to the current head of your academic business unit: Name: Title: Susan Joslin, PhD Division Chair Highest Earned Degree: PhD Telephone (with country code if outside of the United States): Fax (with country code if outside of the United States): Check here if this represents a change from the previous year. 4. Provide the following information pertaining to your current primary representative to the IACBE, i.e., the person who is your primary contact for the IACBE and who votes on behalf of the academic business unit on IACBE matters (if not the same as the head of the academic business unit): Name: Title: Narcissus Shambare, PhD Business Program Director Highest Earned Degree: PhD nshambare@csm.edu Telephone (with country code if outside of the United States): Fax (with country code if outside of the United States): Check here if this represents a change from the previous year. 5. Provide the following information pertaining to your current alternate representative to the IACBE: Name: Title: Christine Pharr, PhD Vice President for Academic Affairs Highest Earned Degree: PhD cpharr@csm.edu Telephone (with country code if outside of the United States): Fax (with country code if outside of the United States): Check here if this represents a change from the previous year. IACBE Annual Report:

4 Accreditation Information 1. If applicable, when is your next institutional accreditation site visit? 2018 Year 2. When is your next reaffirmation of IACBE accreditation site visit? 2016 Year 3. Provide the website path to the page containing your public notification of accreditation by the IACBE: (Note: Do not provide URL addresses. Beginning with the institution s home page, describe the link on each page in the path on which someone would click in order to advance to the next page in the path. For example: 1. Click on Academics 2. Click on School of Business 3. Click on IACBE Accreditation etc.) 1. Click on About Us 2. Click on Accreditation 3. Click on International Assembly for College Business Education Provide the website path to the page containing your public disclosure of student learning assessment results: (Note: Do not provide URL addresses. Beginning with the institution s home page, describe the link on each page in the path on which someone would click in order to advance to the next page in the path. For example: 1. Click on Academics 2. Click on School of Business 3. Click on IACBE Accreditation etc.) IACBE Annual Report:

5 5. If your accreditation letter from the IACBE Board of Commissioners contained notes that identified issues that needed to be addressed, please list the number of the IACBE s Accreditation Principle for each note in the table below. Indicate whether action has already been taken or that you have made plans to do so. (Insert additional rows as necessary.) Commissioners Notes Action Already Taken Action Planned Principle 1.0 Outcomes Assessment. You have developed and implemented an acceptable outcomes assessment plan. However, the plan should be revised in the following ways: (1) Provide a revised outcomes assessment plan for the Business Leadership Program that removes non-student learning objectives/outcomes from the plan and update the assessment plan summary. Outcomes Assessment Summary and Assessment plan were submitted in Annual Report as Appendices B and C. N/A 2) Provide a revised section of the assessment plan relating to basic skills development and personal skills development that includes the methods used to assess the development. (3) Provide a section of the assessment plan that describes the operational measures and the techniques and patterns of evidence that will be used to measure operational effectiveness. Principle 2.0 Strategic Planning. You have developed a good strategic plan, but the plan is in need of further revision. (1) The revised strategic plan should include: The assessment methods for basic skills, personal development and operational objectives were submitted in the Outcomes Assessment Summary of Annual Report as Appendix A. The strategic plan has been revised to reflect the academic business unit and was submitted in Annual Report as Appendix B. N/A N/A (a) A profile of the business school including its history, vision, foundational assumptions and guiding values. (b) A description and assessment of the business school s resources, including human resources, facilities, finances and IACBE Annual Report:

6 Commissioners Notes Action Already Taken Action Planned technology. (c) An external analysis, including key sociological, technological, economic, and political trends relevant to the environment in which the business school competes along with an analysis of the competitive environment. (d) Operational objectives, strategies, action plan, and outcomes assessment processes. (2) Remove the CSM strategic plan information and develop a plan that clearly focuses on the business programs Principle 4.1 Faculty Qualifications Principle 6.1 Financial Resources The response to the commissioners was submitted in Annual Report as Appendix A. The response to the commissioners note was submitted in Annual Report under Principle 6.1 Financial Resources section on page 2. N/A N/A IACBE Annual Report:

7 Programmatic Information 1. For each of your IACBE-accredited business programs, provide the total headcount enrollment and the number of degrees conferred in the program (including each major, concentration, specialization, emphasis, option, or track) for (insert rows in the table as needed): Program Enrollment Number of Degrees Conferred Business Information Systems 2 2 Business Administration 4 4 Business Leadership 17 7 CSM Business 23 5 Totals for All Programs Combined (In the totals, please do not double-count students who pursued multiple programs during the reporting year, e.g., students who double-majored in both accounting and finance.) Do you offer any of your IACBE-accredited business programs outside of your home country? X No. Yes. If yes, please identify the programs and countries in the table below. In addition, if the programs are delivered in partnership with other institutions, please identify those institutions as well. (Insert rows in the table as needed.) Program Country or Countries Partner Institution(s) 3. Did you terminate any IACBE-accredited business programs during the reporting year? X No. Yes. If yes, please identify the terminated programs in the table below and provide a brief description of your termination plan (e.g., plan for teaching-out the program, when last graduates are expected, etc.). (Insert rows in the table as needed.) Terminated Programs Termination Plan IACBE Annual Report:

8 4. Were changes made in any of your IACBE-accredited business programs during the reporting year? (Note: You do not have to identify course-level changes, e.g., changes in course names, course coding, course numbering, course content, etc.; identify only program-level changes, e.g., changes in program names, program curricula, etc.) X No. Yes. If yes, please identify the changes on a separate page at the end of this report. 5. Were any new business programs (including new majors, concentrations, specializations, emphases, options, and/or tracks) established during the reporting year? X No. Yes. If yes, please identify the new programs and the locations at which they are offered in the table below. (Insert rows in the table as needed.) Please also describe the curricular requirements for the programs on a separate page at the end of this report, and answer item 6 below. New Programs Locations Note: Any new programs (including new majors, concentrations, specializations, emphases, options, and/or tracks) cannot be listed, identified, or advertised as being accredited by the IACBE until they have undergone an accreditation review and have been granted accreditation by the Board of Commissioners. 6. If applicable, was approval of your institutional accrediting body required for any of the new programs identified in item 5 above? No. Yes. If yes, please attach a copy of the material that you sent to your institutional accrediting body. 7. Did you establish any new locations/instructional sites during the reporting year? X No. Yes. If yes, please identify the new locations/instructional sites and the IACBE-accredited programs offered at those locations/sites in the table below. Please also indicate whether you anticipate that any of the locations/sites will account for 25% or more of the total student credit hours (or contact hours as applicable) in business. (Insert rows in the table as needed.) New Locations/Instructional Sites Programs Offered 25% or More of Total SCH? IACBE Annual Report:

9 8. If applicable, was approval of your institutional accrediting body required for any of the new locations/instructional sites identified in item 7 above? No. Yes. If yes, please attach a copy of the material that you sent to your institutional accrediting body. IACBE Annual Report:

10 Outcomes Assessment 1. Do you offer any majors, concentrations, specializations, emphases, options, or tracks as part of your business programs? Yes. If yes, proceed to item 2 below. X No. If no, proceed to item 4 below. 2. Do your majors, concentrations, specializations, emphases, options, or tracks appear on students transcripts, diplomas, diploma supplements, or other official records of program completion? Yes. If yes, proceed to item 3 below. No. If no, proceed to item 4 below. 3. Does your current outcomes assessment plan include student learning assessment information for all majors, concentrations, specializations, emphases, options, and tracks contained within your business programs? Yes. If yes, proceed to item 4 below. No. If no, please submit a revised outcomes assessment plan with your annual report that addresses student learning assessment for all majors, concentrations, specializations, emphases, options, and tracks comprising any portion of your business programs. Information about this requirement can be found on the IACBE website at the following address: 4. Is the outcomes assessment plan that you submitted to the IACBE still current or have you made changes? The outcomes assessment plan that we have previously submitted is still current. X Changes have been made and the revised plan is attached. (Business Leadership and Management) We have made changes and the revised plan will be sent to the IACBE by: 5. Complete the Outcomes Assessment Results form below and include it with this annual report to the IACBE. Note: Section II of the form (Operational Assessment) needs to be completed only if you received first-time accreditation or reaffirmation of accreditation after January 1, An example of a completed form can be found in a separate document that is available for download on the IACBE s website at: Section I (Student Learning Assessment) of the Outcomes Assessment Results form must be completed for each business program that is accredited by the IACBE (i.e., a separate table must be provided for each program). Add tables, and insert or delete rows in the tables as needed in order to accommodate the number of your (i) business programs, (ii) majors, concentrations, specializations, emphases, options, or tracks in the programs, (iii) intended student learning outcomes, and (iv) intended operational outcomes. In the sections of the assessment results tables entitled Summary of Achievement of Intended Student Learning Outcomes and Summary of Achievement of Intended Operational IACBE Annual Report:

11 Outcomes, do not add or delete columns. Space is provided in these sections for four direct measures of student learning, four indirect measures of student learning, and eight operational assessment measures/methods. If you are employing fewer than this number of assessment instruments, simply leave cells in the unused columns blank. If you are employing more than this number of instruments, you will need to create additional summary-of-achievement tables to report your assessment information. Delete rows in the assessment results tables that do not apply to your academic business unit (e.g., if the business unit does not offer any majors, concentrations, specializations, emphases, options, or tracks in its programs, or if the business unit s current outcomes assessment plan does not include student learning assessment information for the majors, concentrations, specializations, emphases, options, or tracks in its programs, then delete those rows in the tables). In the sections of the assessment results tables entitled Summary of Achievement of Intended Student Learning Outcomes and Summary of Achievement of Intended Operational Outcomes, enter Met in a given cell of the table if the performance target for the instrument in that column was achieved for the intended outcome in that row; Not Met if the performance target for the instrument in that column was not achieved for the intended outcome in that row; or N/A (Not Assessed) if the instrument in that column does not measure the intended outcome in that row. Student learning performance objectives are the measurable targets/criteria associated with the assessment instruments and rubrics used by the academic business unit in determining whether the intended student learning outcomes have been achieved. For example, if the academic business unit is using a comprehensive project in a capstone course as a direct measure of student learning, then a performance objective might be that, on the project evaluation rubric, at least 80% of the students will be rated at the highest level (e.g., proficient, exemplary, etc.) on each learning-outcome-related project evaluation criterion. Operational performance objectives are the measurable targets/criteria associated with the assessment instruments used by the academic business unit in determining whether the intended operational outcomes have been achieved. For example, if the academic business unit has identified an operational outcome pertaining to faculty teaching and is using a senior exit survey as a measure of this outcome, then a performance objecitve might be that 90% of the students will be either satisfied or highly satisfied with various aspects of faculty teaching as identified by relevant items in the survey form. Your student learning assessment results tables need to include two or more direct measures of student learning and two or more indirect measures of student learning for each IACBE-accredited program. These measures must be used at the program level. At the bottom of each assessment results table, space is provided to identify changes and improvements that you plan to make as a result of your assessment activity. Italicized entries in the form represent areas where the academic business unit should insert its own assessment information. IACBE Annual Report:

12 Other Issues Closing of an Off-Site Campus: Lincoln As indicated in the Annual Report for , we continued to offer programs that were moved to the main campus from the Lincoln site. Consistent with the Higher Learning Commission requirements, we continued to teach out the remaining four students from the business administration program. These students had not completed their program during reporting period. All the remaining four students have now graduated. Two students graduated in Fall 2013 and the remaining two students graduated in Spring We therefore do not have anymore students in the Weekend College for both the Business Information Systems and Business Administration programs. Outcomes Assessment Timeline As indicated in the previous annual report, our Outcomes Assessment cycle timeline is not aligned with the IACBE Annual Reporting period. We are currently processing the academic assessment reports for the period and these will be finalized in May We are therefore using the academic assessment reports for as these reports have been used to close the loop in time for the current annual report. Outcomes Assessment for the revised programs As a follow up to the narrative that was provided in the previous report, our Annual Reports have included outcomes assessment reports for the revised programs in addition to the reports for the programs that were originally accredited programs, namely Business Administration (BSA), Business Information Systems (BIS), and the Business Leadership Degree (BLD). We have been collecting data and closing the loop for the revised programs and these are CSM Business and the Business Leadership and Management (BLM) programs. The BLM program revised the Outcomes Assessment plan and it is being submitted with this annual report. These outcomes assessment reports are being submitted to demonstrate our commitment for continuous assessment of the revised program and also to facilitate the accelerated accreditation during the reaffirmation site visit that is slated for early The outcomes assessment plans for the revised programs were submitted in the Annual Report and the assessment reports have been submitted ever since. We also wish to report that all students from the BSA and BLD have graduated from the respective programs. The BIS program has one student at our main campus (not to be confused with the Lincoln Site) who is on track to graduate in spring The student graduated with an Associate degree in spring but was allowed to complete the bachelor s degree because she had already completed the major courses. The emphasis on outcomes assessment is now being shifted to the revised programs because there is no more justifiable data to report for the discontinued programs. We have been constantly seeking guidance from the IACBE office to ensure that correct processes are followed. Notes on Reaffirmation Site Visit As we reported in the last annual report, our accreditation expiry date is set for September In anticipation of the deadline, we have developed a timeline to ensure that we can gradually prepare for the reaffirmation process while not overlooking the necessary resources required for the preparation. A representative of the academic business unit attended an all-day site visit workshop at the 2014 IACBE Annual Conference in San Diego in April. This was consistent with the new IACBE requirement that IACBE Annual Report:

13 makes the workshop mandatory for institutions planning for a site visit. Useful information was sourced from the workshop and will enable us to begin the self-study process beginning February 2015 in time for the academic year data availability. Using that timeline, we will be able to populate the self-study report with the academic year data during the May-July 2015 period. The timeline should allow for the submission of the reaffirmation request to IACBE in August 2015 (6 months-notice prior to the site visit). We should be able to submit our self-study draft report to IACBE for mentoring feedback on the completeness of the report during the same period. Subsequently, the final self-study report for site reviewers will be submitted by December 2015 or early January 2016 (60 days prior to the site visit as stipulated in the accreditation manual) so that we can host a site visit by the end of February/early March of We anticipate the timeline to be adequate for our reaffirmation process that we anticipate to be completed before September We have been aligning the timeline with our outcomes assessment for the two revised programs that are not accredited to allow for opportunities to close multiple loops before the next site visit. We are therefore anticipating that we will have closed the loop three times for the CSM Business program outcomes assessment and two times for the Business Leadership and Management program. Additional information is provided in the preceding section and the Outcomes Assessment section of this Annual Report. IACBE Annual Report:

14 Section I: Student Learning Assessment Outcomes Assessment Results For Academic Year: Student Learning Assessment for Business Administration Intended Student Learning Outcomes for Business Administration: The Business Administration Program prepares women to enter the business world as well as continue their education in a business-related graduate program through professional coursework which builds upon a liberal arts foundation. 1. Graduates will have mastery of the principles on which business is based as introduced in the support- and major-courses of the degree requirements. 2. Graduates will be able to demonstrate ability to present information and opinions in written and oral form with the effective use of technology. 3. Graduates will have developed critical thinking and research skills. 4. Graduates will demonstrate an ability to work as a member of a team and problem-solve in a collaborative environment. 5. Concentrations offered in the program will reflect future employment market trends. Assessment Tools for Intended Student Learning Outcomes Direct Measures of Student Learning: Targets/Criteria for Direct Measures: 1. Case Study At least 90% of all students will score 4 (on a scale of 1-5) or above on the scoring rubric in the Business Policies Class Case Study Review. 2. Senior Project At least 90% of all students will attain ratings of four or above on the final report and the oral presentation for BUS 496 Business Policies course. Assessment Tools for Intended Student Learning Outcomes Indirect Measures of Student Learning: Targets/Criteria for Indirect Measures: 1. Graduate Survey At least 90% of all alumnae will rate at least four with career preparation at College of Saint Mary. 2. Employer Survey At least 90% of all employers will rank the alumnae s as 4.5 or above on their job preparation skills. 3. Internship At least 90% of all interns will be ranked eight (on a scale of 1-10) or above on computer technical skills on the Internship evaluation form. IACBE Annual Report:

15 Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Outcomes General Program ISLOs 1. Graduates will have mastery of the principles on which business is based as introduced in the support- and major-courses of the degree requirements. 2. Graduates will be able to demonstrate ability to present information and opinions in written and oral form with the effective use of technology. 3. Graduates will have developed critical thinking and research skills. 4. Graduates will demonstrate an ability to work as a member of a team and problem-solve in a collaborative environment. 5. Concentrations offered in the program will reflect future employment market trends. Case Study Senior Project Direct Measure 3 Learning Assessment Measures Direct Measure 4 Graduate Survey Employer Survey Internship Met Met Not met Not met Met Met Met Not met Not met Met Met Met Not met Not met Met Met Met Not met Not met Met N/A N/A N/A N/A N/A Indirect Measure 4 Assessment Results: Business Administration Summary of Results from Implementing Direct Measures of Student Learning: 1. Summary of Results for Direct Measure: Case Study 2. Summary of Results for Direct Measure: Senior Project Summary of Results from Implementing Indirect Measures of Student Learning: 1. Summary of Results for Indirect Measure: Graduate Survey IACBE Annual Report:

16 2. Summary of Results for Indirect Measure: Employer Survey 3. Summary of Results for Indirect Measure: Internship Proposed Courses of Action for Improvement in Areas for which Targets Were Not Met: 1. As reported in the last report, the students in this program are at an advanced stage to be taught out of the program. The emphasis is now being placed on the revised program with the same goals and objectives as well as the same assessment tools. These results are therefore based on prior assessments as no new assessments have been done. 2. The graduate surveys were not administered due to low enrollment. 3. The employer surveys were not administered due to low enrollment. Section I: Student Learning Assessment Student Learning Assessment for Business Information Systems Intended Student Learning Outcomes for Business Information Systems: The Business Information Systems program prepares women to enter the workforce with technology-related skills as well as continue their education in a business- or technology-related graduate program through professional coursework built upon a liberal arts foundation. 1. Graduates will have mastery of the principles on which technology is based as introduced in the support- and major-courses of the degree requirements. 2. Graduates will be able to demonstrate ability to present information and opinions in written and oral form. 3. Graduates will be able to use technology to enhance communications. IACBE Annual Report:

17 4. Graduates will have developed critical thinking and research skills. 5. Graduates will demonstrate an ability to work as a member of a team and problem-solve in a collaborative environment. 6. Graduates will be placed in desired employment or proceed for graduate education. Assessment Tools for Intended Student Learning Outcomes Direct Measures of Student Learning: Targets/Criteria for Direct Measures: 1. Application Technology 60% of the students in the selected classes will demonstrate an ability to carry out an application considered to be above average (80%) on all graded elements of the application. 2. Senior Project All students will complete BIS 490 Information Systems Policy and Strategy and BIS 480 Information Resources Management at 80% or better. 3. Case Study 100% of students will attain ratings of above average or better on case analysis for capstone class or selected class(es). Assessment Tools for Intended Student Learning Outcomes Indirect Measures of Student Learning: Targets/Criteria for Indirect Measures: 1. Internship Students on Internship will receive an evaluation from their business supervisor at 80% or better. 2. Graduate Survey 90% of all alums surveyed will respond that their education adequately prepared them for their career field. 3. Employer Survey 90% of all employers surveyed will rank our graduates as prepared for their jobs. Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Outcomes Learning Assessment Measures General Program ISLOs Application Technology Senior Project Case Study Direct Measure 4 Internship Graduate Survey Employer Survey 1. Graduates will have mastery of the Met Met Met Met Not met Not met Indirect Measure 4 IACBE Annual Report:

18 principles on which technology is based as introduced in the support- and major-courses of the degree requirements. 2. Graduates will be able to demonstrate ability to present information and opinions in written and oral form. 3. Graduates will be able to use technology to enhance communications. 4. Graduates will have developed critical thinking and research skills. Met Met Met Met Not met Not met Met Met Met Met Not met Not met Met Met Met Met Not met Not met Assessment Results: Business Information Systems Summary of Results from Implementing Direct Measures of Student Learning: 1. Summary of Results for Direct Measure: Application Technology 2. Summary of Results for Direct Measure: Senior Project 3. Summary of Results for Direct Measure: Case Study Summary of Results from Implementing Indirect Measures of Student Learning: 1. Summary of Results for Indirect Measure: Internship 2. Summary of Results for Indirect Measure: Graduate Survey 3. Summary of Results for Indirect Measure: Employer Survey Proposed Courses of Action for Improvement in Areas for which Targets Were Not Met: 1. Internship: Internships are optional for this program and may distort assessment results when they are not met. However, one of the last two students took an internship and resulted in a permanent position at graduation. Special note: As reported in the last report, the students in this program are at an advanced stage to be taught out of the program. The emphasis is now being placed on the revised program with the same goals and objectives as well as the same assessment tools. These results are therefore based on prior assessments as no new assessments have been done. IACBE Annual Report:

19 2. Graduate Survey: No surveys were administered due to low number of graduates 3. Employer Survey: No surveys were administered due to low number of graduates Section I: Student Learning Assessment Student Learning Assessment for Business Leadership Intended Student Learning Outcomes for Business Leadership: Designed for the working woman who wants to empower herself through education, the mission of the Business Leadership (BLD) Program is to provide an academically rigorous business education and a supportive community of leadership practice. 1. BLD graduates will demonstrate ability to use critical thinking, creative, and research skills. 2. BLD graduates will demonstrate ability to contribute to a Community of Practice. 3. BLD graduates will demonstrate the ability to practice business leadership principles. 4. BLD graduates will demonstrate ability to communicate using written and oral skills. 5. BLD graduates will demonstrate ability to use technology to enhance learning and communications. Assessment Tools for Intended Student Learning Outcomes Direct Measures of Student Learning: Targets/Criteria for Direct Measures: 1. Case Study 90% of students will attain 80% or better on case study analyses. 2. Article Reviews 90% of students will attain 80% or better on journal article reviews. 3. Research Projects & Reports 90% of students will attain 80% or better on research project and report written in current APA style; 100% of students will receive developmental consultation and summative feedback on research projects and reports. 4. Exams 90% of students will attain 80% or better on exams. Assessment Tools for Intended Student Learning Outcomes Indirect Measures of Student Learning: Targets/Criteria for Indirect Measures: 1. Applied Projects: 90% of action research and business planning clients will report being satisfied or very satisfied with the applied projects completed for IACBE Annual Report:

20 2. Speeches 90% of action research and business planning clients will report being satisfied or very satisfied with both content and delivery of final speeches regarding their applied projects. 3. Report-backs 90% of BLD students will provide positive (self-) report-backs regarding applications of business principles and strategies discussed in classes. 4. Individual Interviews 90% of BLD graduates entering graduate programs in business or leadership will report being well-prepared for success in their graduate work. them. Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Outcomes Learning Assessment Measures General Program ISLOs 1. BLD graduates will demonstrate ability to use critical thinking, creative, and research skills. 2. BLD graduates will demonstrate ability to contribute to a Community of Practice. 3. BLD graduates will demonstrate the ability to practice business leadership principles. 4. BLD graduates will demonstrate ability to communicate using written and oral skills. 5. BLD graduates will demonstrate ability to use technology to enhance learning and communications. Case Study Article Reviews Research Projects & Reports IACBE Annual Report: Exams Met Met Met Met Met Met Met Met Met Met Met Met Met Met Met Met Met Met Met Met Applied projects Speeches Report-backs Individual Interviews

21 Assessment Results: Business Leadership Summary of Results from Implementing Direct Measures of Student Learning: 1. Summary of Results for Direct Measure: Case Study 2. Summary of Results for Direct Measure: Article Reviews 3. Summary of Results for Direct Measure: Research Projects & Reports Summary of Results for Direct Measure: Exams Summary of Results from Implementing Indirect Measures of Student Learning: 1. Summary of Results for Indirect Measure: Applied projects 2. Summary of Results for Indirect Measure: Speeches 3. Summary of Results for Indirect Measure: Report-backs 4. Summary of Results for Indirect Measure: Individual Interviews Proposed Courses of Action for Improvement in Areas for which Targets Were Not Met: As reported in the last report, the students in this program had all been taught out of the program. The emphasis is now being placed on the revised program with the same goals and objectives as well as the same assessment tools. These results are therefore based on prior assessments as no new assessments have been done. Section I: Student Learning Assessment (Revised Program) Student Learning Assessment for CSM Business Intended Student Learning Outcomes for CSM Business: The CSM Business Program prepares women to enter the business world as well as continue their education in a business-related graduate program through professional coursework which builds upon a liberal arts foundation. 1. Graduates will have mastery of the principles on which business is based as introduced in the support- and major-courses of the degree requirements. IACBE Annual Report:

22 2. Graduates will be able to demonstrate ability to present information and opinions in written and oral form with the effective use of technology. 3. Graduates will have developed critical thinking and research skills. 4. Graduates will demonstrate an ability to work as a member of a team and problem-solve in a collaborative environment. 5. Concentrations offered in the program will reflect future employment market trends. Assessment Tools for Intended Student Learning Outcomes Direct Measures of Student Learning: Targets/Criteria for Direct Measures: 1. Case Study At least 90% of all students will score 4 (on a scale of 1-5) or above on the scoring rubric in the Business Policies Class Case Study Review. 2. Senior Project At least 90% of all students will attain ratings of four or above on the final report and the oral presentation for BUS 496 Business Policies course. Assessment Tools for Intended Student Learning Outcomes Indirect Measures of Student Learning: Targets/Criteria for Indirect Measures: 1. Graduate Survey At least 90% of all alumnae will rate at least four with career preparation at College of Saint Mary. 2. Employer Survey At least 90% of all employers will rank the alumnae s as 4.5 or above on their job preparation skills. 3. Internship At least 90% of all interns will be ranked eight (on a scale of 1-10) or above on computer technical skills on the Internship evaluation form. Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Outcomes General Program ISLOs 1. Graduates will have mastery of the principles on which business is based as introduced in the support- and major-courses of the Case Study Senior Project Direct Measure 3 Learning Assessment Measures Direct Measure 4 Graduate Survey Employer Survey Internship Met Not met Met Advisory Board IACBE Annual Report:

23 degree requirements. 2. Graduates will be able to demonstrate ability to present information and opinions in written and oral form with the effective use of technology. 3. Graduates will have developed critical thinking and research skills. 4. Graduates will demonstrate an ability to work as a member of a team and problem-solve in a collaborative environment. 5. Concentrations offered in the program will reflect future employment market trends. Met Met Met Met Met Met Not met Met Met Met Not met Met Met Met Met Assessment Results: CSM Business Summary of Results from Implementing Direct Measures of Student Learning: 1. Summary of Results for Direct Measure: Case Study 1. At least 90% of all students will score 4 (on a scale of 1-5) or above on the scoring rubric in the Business Policies Class Case Study Review. a. Capstone (All students scored higher than 80% with an average of 90%) b. Business Analytics (All students scored higher than 80% with an average of 93%) c. Business Communication (All students scored higher than 80% with an average of 90%) d. Advanced Business Analytics (All students scored higher than 80% with an average of 87%) e. Strategic Communication (All students scored higher than 80% with an average of 92%) 2. Summary of Results for Direct Measure: Senior Project 1. At least 90% of all students will attain ratings of four or above on the final report and the oral presentation for BUS 496 Business Policies course. a. Business Communication (All students scored higher than 80% with an average of 91%) b. Strategic Communication (All students scored higher than 80% with an average of 88%) c. Capstone (All students scored higher than 80% with an average of 92%) d. Internship (All students scored higher than 80% with an average of 90%) IACBE Annual Report:

24 Summary of Results from Implementing Indirect Measures of Student Learning: 1. Summary of Results for Indirect Measure: Graduate Survey 1. At least 90% of all alumnae will rate at least four with career preparation at College of Saint Mary. a. All students ranked career preparedness average at 4.3 on a scale of Summary of Results for Indirect Measure: Employer Survey 1. At least 90% of all employers will rank the alumnae s as 4.5 or above on their job preparation skills. a. The survey was not administered 3. Summary of Results for Indirect Measure: Internship 1. At least 90% of all interns will be ranked eight (on a scale of 1-10) or above on computer technical skills on the Internship evaluation form. a. (All students scored higher than 80% (equivalent of 8 on a scale of 1-10) with an average of 90%) Proposed Courses of Action for Improvement in Areas for which Targets Were Not Met: 1. The graduate surveys were not administered due to low enrollment. The process for graduate surveys had been institutionalized and the process does not seem to be working. We have not been able to get responses. The process is being reviewed to allow programs to communicate directly with recent graduates to improve the response rate. However, the graduate exit surveys have been used for this report. 2. The employer surveys were not administered due to low enrollment. The process for employer surveys had been institutionalized and the process does not seem to be working. We have not been able to get responses. The process is being reviewed to allow programs to communicate directly with recent graduates to facilitate communication with their employers in an effort to improve the response rate. Section I: Student Learning Assessment (Revised Program) Student Learning Assessment for Business Leadership and Management Intended Student Learning Outcomes for Business Leadership and Management: Designed for the working woman who wants to empower herself through education, the mission of the Business Leadership and Management (BLM) Program is to provide an academically rigorous business education and a supportive community of leadership practice. 1. BLM graduates will demonstrate proficiency in Self-Leadership: The First Pillar of Excellence of the BLM Program 2. BLM graduates will demonstrate proficiency in Team-Leadership: The Second Pillar of Excellence of the BLM Program IACBE Annual Report:

25 3. BLM graduates will demonstrate proficiency in Project-Leadership: The Third Pillar of Excellence of the BLM Program 4. BLM graduates will demonstrate proficiency in Organization-Leadership: The Fourth Pillar of Excellence of the BLM Program Assessment Tools for Intended Student Learning Outcomes Direct Measures of Student Learning: Targets/Criteria for Direct Measures: 1. Case Study 80% of students will attain 80% or better on case study analyses. 2. Article Reviews 80% of students will attain 80% or better on journal article reviews. 4. Exams 80% of students will attain 80% or better on exams. Assessment Tools for Intended Student Learning Outcomes Indirect Measures of Student Learning: Targets/Criteria for Indirect Measures: 1. Applied Projects: 80% of action research and business planning clients will report being satisfied or very satisfied with the applied projects completed for them. 2. Speeches 80% of action research and business planning clients will report being satisfied or very satisfied with both content and delivery of final speeches regarding their applied projects. Summary of Achievement of Intended Student Learning Outcomes: These results are based on end of program survey results Intended Student Learning Outcomes Learning Assessment Measures General Program ISLOs Case Study Article Reviews Exams Direct Measure 4 Applied projects Speeches Indirect Measure 3 Indirect Measure 4 1. BLM graduates will demonstrate proficiency in Self-Leadership: The First Pillar of Excellence of the BLM Program Met Met Met 2. BLM graduates will demonstrate proficiency in Team-Leadership: The Second Pillar of Excellence of the BLM Program Met Met Met Met Met IACBE Annual Report:

26 3. BLM graduates will demonstrate proficiency in Project-Leadership: The Third Pillar of Excellence of the BLM Program 4. BLM graduates will demonstrate proficiency in Organization- Leadership: The Fourth Pillar of Excellence of the BLM Program Met Met Met Met Met Met Met Met Assessment Results: Business Leadership and Management Summary of Results from Implementing Direct Measures of Student Learning: 1. Summary of Results for Direct Measure: Case Study 1. 80% of students will attain 80% or better on case study analyses. 2. Summary of Results for Direct Measure: Article Reviews 1. 80% of students will attain 80% or better on journal article reviews. 4. Summary of Results for Direct Measure: Exams 1. 80% of students will attain 80% or better on exams. Summary of Results from Implementing Indirect Measures of Student Learning: 1. Summary of Results for Indirect Measure: Applied projects 1. 80% of action research and business planning clients will report being satisfied or very satisfied with the applied projects completed for them. 2. Summary of Results for Indirect Measure: Speeches 1. 80% of action research and business planning clients will report being satisfied or very satisfied with both content and delivery of final speeches regarding their applied projects. IACBE Annual Report:

27 Proposed Courses of Action for Improvement in Areas for which Targets Were Not Met: The summary of results have been assessed using end of program survey results. The results from rubric-based tools will be reported in the next period. IACBE Annual Report:

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