EXECUTIVE DEVELOPMENT PROGRAMMES. Specially tailored for executives in Asia

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1 EXECUTIVE DEVELOPMENT PROGRAMMES Specially tailored for executives in Asia November 2014 to June 2015

2 Introducing LSBF in Singapore: Welcome to the World s Business School London School of Business & Finance (LSBF) was founded with one mission: to prepare the global business leaders of tomorrow for leadership, excellence and success. We have campuses across the UK, Asia and North America, and are backed by an award-winning online learning platform, powered by InterActive. London School of Business & Finance (LSBF) in Singapore was established in 2011 with the support of LSBF in UK, under the royal patronage, His Royal Highness Prince Michael of Kent GCVO. Our Executive Development Programmes are designed to reflect today s global business trends, with strong distinction in financial and accounting solutions. As a global institution, LSBF has grown exponentially; receiving numerous awards and accreditations in Singapore and boosts two impressive campuses, right in the heart of the Central Business District. LSBF in Singapore equips its learners with the requisite knowledge and skills through 5 unique business units School of Professional Education, School of Business, School of Hospitality, School of English, Chinese Business Studies as well as Executive Programmes. With highly sought after trainers & facilitators, holistic learner services and resources, LSBF in Singapore is committed to break down geographical barriers by providing the highest quality British education to learners from every corner of the globe.

3 Online THE LSBF The EXECUTIVE LSBF Executive DEVELOPMENT Development Framework FRAMEWORK Professionals Managers Leaders (Developing professionals, (Developing managers, (Developing aspiring managers) aspiring leaders) leaders) Enable (Functional capabilities for Professionals & Managers) Enhance (Personal effectiveness for Professionals, Managers & Leaders) Empower (Strategic, leadership development for Managers & Leaders) Edge (Radical, advance and innovative solutions) Customised (Tailor made solutions) Industry Finance / & Specialisation Accounting Finance & Accounting In a fast-paced, connected world, organisations must develop and implement responsive business strategies to stay ahead. Professionals, Managers and Leaders need to continually acquire new knowledge, skills and work attitudes to contribute effectively to their organisations. Crafted to meet the continuous development needs and beyond of executives, the LSBF Executive Development Framework aims to deliver results-oriented short programmes, focusing on functional capabilities, personal effectiveness and strategic, leadership development, coupled with radical and innovative solutions to give you and your organisation the leading edge to excel and get ahead of the competition. Our approach Learning is an ongoing process, hence, LSBF describes our executive participants as Developing, Aspiring Professionals, Managers and Leaders. Our holistic approach to programme design focuses on the 3 core learning elements, across industries and specialisations, with strong focus on financial and accounting solutions to Enable, Enhance and Empower you and your organisations: Enable Programmes Enables Professionals and Managers with functional capabilities to perform specific tasks. Enhance Programmes Enhances the individual competencies of Professionals, Managers and Leaders for personal effectiveness. Empower Programmes Empowers Managers and Leaders to strategise, lead and act incisively. With our strong international networks and partnerships, our Edge Programmes goes beyond the core and strategic competencies to provide executives with Radical, advance and innovative solutions and concepts to give you & your organisation the leading edge.

4 Our Facilitators Facilitators with real-world experience Our programmes are designed and taught with industry input from leading professionals in major global businesses, the experts shaping the very future of those industries themselves. They consist of world-renowned academics and experienced industry professionals. Their wealth of practical experience has been an invaluable resource for classroom interactions. We also regularly invite guest lecturers to speak as part of our industry-influenced curricula. Dr Teoh Teik Toe Mr Andrew Goh Ms Jessica Hong has a Doctor of Philosophy (PhD) in Computer Engineering from Nanyang Technological University and Doctor of Business Administration from University of Newcastle. He is a fellowship holder of Association of Chartered and Certified Accountants, a chartered holder of Chartered Institute of Management Accountant, a Chartered Accountant of Singapore, and Accredited Tax Professional (Singapore). Dr Teoh is a director of listed company (NTPM Berhad) and is in the audit committee for more than 10 years, handling accounting and business related functions. He has more than 10 years of experience in teaching MBA, Master in Professional Accounting, Bachelor in Accounting, Bachelor in Business, Master and Bachelor in IT and Bachelor in Engineering. has held senior regional positions in several MNCs such as Texas Instruments & Baxter Healthcare. He has managed a local SME from its early inception to its successful IPO on the SGX and subsequently served as its Executive Director responsible for finance and operations. His experience spans across corporate start up, restructuring and fund-raising activities. He is also adept in the areas of corporate governance and compliance with listing rules. He has conducted training for clients in both the public and private sectors. Andrew has a degree in economics and management studies, and holds membership with CIMA, ICPAS and CPA (Australia). is a Malaysian Chartered Accountant and holds a Bachelor of Accountancy from University of Malaya. She completed her post-graduate studies in Management Development at INSEAD, Singapore. She is a certified International Financial Reporting Standard trainer and also conducts the Business Ethics and Conduct programme (specialising in Anti money Laundering and financial reporting standards) for the Institute of Singapore Chartered Accountants. Her career with PricewaterhouseCoopers has given her invaluable insights into system assurance, auditing process, and fraud investigation as well as financial management practices and their impact on corporate performance. Her varied experience includes developing & implementing credit control policies, project management, debt recovery training and systems integration.

5 Mr Fredrick Cabanes has held senior regional positions with several large American Institutions such as Bankers Trust and Option One. He has also held senior roles in public accounting firms, specialising in the Small-Medium Enterprises, Real Estate, Financial/Lending, and Non-profit sectors. His past memberships include serving on the Non-profit Fraud Taskforce of the Internal Revenue Service, and the Department of Corporations subcommittee on Trust Services. His Bachelor s Degree (BA) was in Accounting from California State. For the last fifteen years, he has conducted training for clients, and academic programmes, on budgeting, financial management, and regulatory compliance, including SOX. In Singapore, he was often involved in the Merger and Acquisition of Small-Medium Enterprises. He has taught MBA for the University of Wales and managed IT projects for SMEs in ASEAN since relocating here in Dr Luuk van Breda has more than 35 years experience helping both businesses and individuals realise their full potential. Working on projects ranging from USD 5m to USD 350m, his work has taken him all over the world including nearly 20 years in South East Asia. This has afforded him a deep understanding of regional markets. His professional experience with organisations of all sizes, from SMEs to large domestic and international corporates in both the private and public sector ensures that Dr van Breda has a strong grasps of all major business and people drivers. Ms Anne Leong has worked in the field of Human Resource management and Training & Organisational Development for the last 20 years in the USA and Canada, Europe and in Singapore. She has more than 20 years of experience as an HR consultant in Singapore, Oceania and the greater Asia region. From 1996 to 2000, she was Managing Director and Principal HRD Consultant of Ewing Communications, leading the company into the arena of Talent Management consulting and Performance-Based training customisation for clients. Mr Joshua Leong holds multiple academic qualifications including a Masters in Industrial & Organizational Psychology and Bachelor in Business Administration, and is currently working towards a PhD in Training/Learning Psychology. A certified organisational psychologist, Joshua has designed and conducted various application-based consumer and service psychology concept programmes for well-established service organisations, and is an accredited trainer for the acclaimed Disney Customer-oriented Service programmes. Mr Gideon For-mukwai is an award-winning speaker, trainer and facilitator with over 10 years of local and international experience from Asia, Europe, Middle East, Africa and North America. In 2004, he founded his consultancy in Singapore and since then, he has trained over 15,100 executives from organisations such as Oracle Corporation, US Social Security Administration Department, Dell, DBS Bank, People s Association, National University of Singapore, Siemens, Gillette, Singapore Armed Forces (SAF) and Great Eastern Life. Mr John Martin is a highly experienced business leader, coach, and MBA lecturer, with an extensive track record in corporate leadership, strategy, business development, building and reorganizing businesses. In his 35 years of leadership and management experience in Asia, John has worked at the highest levels of corporate management, holding broad P&L managing director/general manager positions, and has established numerous joint ventures and major alliances. John has worked with some of the leading managers of their time in the US, Europe and Asia, gaining incredible experience and insights. Ms Lim Ai Leng has more than 15 years of experience in the banking industry specialising in derivative product structuring. Until recently, she was a Director for Interest Rate Structuring in Global Market of a major foreign bank in Singapore. She has also worked with many banks and financial institutions in the ASEAN region, advising them on their derivative and risk management activities. She was invited by one Asian central bank to provide consultation on drafting derivative regulations on interest rate derivative products.

6 Contents Executive Development Programme Chart 8 Face to Face Programmes Service Excellence Series 10 Performance Management Series 13 Finance & Accounting Series 16 Communication Series 20 Personal Effectiveness Master Series 22 Management & Leadership Series 25 Online Programmes 29 Customised Programmes 31

7

8 EXECUTIVE DEVELOPMENT PROGRAMME CHART Find the right course for you The chart will help you to find the most suitable course, taking into account your current academic or career level. At Executive Development we know each individual will have different professional needs depending where they are in their careers, and to choose from different courses can be overwhelming. The Chart We created this chart to assist you in finding the most suitable programmes. Use the chart to guide you through the topics and levels, according to your current academic or professional situation, and sail through our portfolio of courses in finance, service excellence, communication, personal development, management, leadership and business skills. Advisory We also know that you might need to speak to someone too. Our devoted team of advisors are trained to provide further guidance on which programmes may be suitable for you. For further information on courses, or if you wish to talk to an advisor please, send an to Or call Professionals Managers Leaders FINANCE & FINANCE & ACCOUNTING ACCOUNTING N0n-financial Professional Financial Professionals Enable Empower Enable Enhance Financial Modelling (p19) Introduction to Enterprise Risk Management (p18) Fundamentals of Market Risks and its Application (p19) Finance for Non-Financial Managers (p18) Effective Budget & Control (p17) Understanding and Analysing Financial Statements (p17)

9 Professionals Managers Leaders LEADERSHIP & MANAGEMENT PERSONAL EFFECTIVENESS MASTER SERIES COMMUNICATIONS PERFORMANCE MANAGEMENT SERVICE EXCELLENCE Enhance Empower Edge Enable Enhance Enable Enhance Edge Enable Enhance Enhance Leadership & Management Techniques (p27) From Ideas to Market An Innovation Journey (Masterclass) (p28) Strategic Leadership & Change (p26) Practical Project Management (p26) An Introduction to Multi-Generational Behaviour in Organisations (p27) Real Time Management Stop time wasters and get real work done! (p23) Your plan, to UNPLUG YOU! What s the worst that could happen? (p23) Negotiation How to achieve your outcome, fairly! (p24) Effective Communication for Accounting Professionals Engage before you Communicate (p21) Professional Presentation Skills (p21) Coaching & Mentoring Masterclass (p15) Collaborative Dialogue & Coaching (p14) Performance Management and Appraisals (p14) Unlock the Psychology of Service Excellence (p11) Hands-on Service Service Blueprinting (p12) Service Evaluation Mystery Shopping (p11) 9

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