Best Practices for Nursing Documentation: Restraint

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1 Best Practices for Nursing Documentation: Restraint Janet Jacob Corporate Director Clinical Informatics Robecca Quammen Vice President Consultant

2 2 Overview Introduction to Florida Hospital Restraint Definition and Documentation Requirements Florida Hospital s Approach Outcomes Benefits Realized

3 3 Florida Hospital 7 Campus 1792 Beds Over 1 Million Patient Visits a Year #1 Medicare Admissions in Country 1 of 3 Largest Heart Centers Largest Healthcare System in Florida 5th Year in a Row Recognized as One of America's Best Hospitals by U.S. News & World Report

4 4 Electronic Restraint Rollout Timeline LOCATION Winter Park East Orlando Kissimmee Celebration Altamonte Apopka Orlando BED COUNT* *Total 1792 IMPLEMENTATION 3 rd Quarter th Quarter st Quarter st Quarter nd Quarter nd Quarter 2003 August 18, 2003

5 5 Desired Outcome Capture clinically relevant data Support evidence producing information Patient safety Patients rights Satisfy regulatory requirements Provide ability for real time review

6 6 What is Restraint? Any method (chemical or physical) of restricting an individual s freedom of movement, physical activity or normal access to the body. Restraint Documentation Standard TX Each episode of restraint is documented in the medical record, consistent with organizational policies.

7 7 Intent Statement Policies establish frequency, format and content of entries Relative to each episode of restraint use Provide clinical justification of restraint and documents clinical oversight

8 8 Documentation to Include Order for use Results of monitoring Reassessment Significant change in patient condition

9 9 Get Value to End User Quickly User friendly Ensure hospital policy and regulatory standards are satisfied Provide clear direction what needs to be documented Support real time documentation review Increase compliance of data for trending / reporting / improvement activities

10 10 What Outcomes Were Realized? Decrease in documentation errors Increase in restraint reporting Decrease in overall restraint usage Identification of age cohort Proper identification of type of restraint Acute vs behavioral

11 Restraint Documentation Errors Documentation Errors No designation 2 Types 3 Types Number of Documentation Errors 1Q 01 2Q 01 3Q 01 4Q 01 1Q 02 2Q 02 3Q 02 4Q 02 1Q 03

12 Restraint Usage Restraint Usage Usage 2Q 03 Events/100 Patient Days 1Q 01 2Q01 3Q 01 4Q 01 1Q 02 2Q 02 3Q 02 4Q 02 1Q 03

13 13 Restraint Age of Patients Behavioral Restraints Age of Patients in Behavioral Restraints Acute Hospital Number of Patients Q 02 2Q 02 3Q 02 4Q 02 1Q 03 < < < < < < 65 > 66

14 14 Restraint Day of Week Behavioral Restraint Initiated Day of Week Behavioral Restraint Initiated 1st qtr 02 2nd qtr 02 3rd qtr 02 4th qtr 02 1st qtr SUN MON TUE WED THU FRI SAT

15 15 Restraint Shift of Behavioral Restraint Initiated Shift of Behavioral Restraint Initiated Acute Hospital 45 Number of Episodes Q 02 2Q 02 3Q 02 4Q 02 1Q 03

16 16 Benefits Provided consistent mechanism for review Identify and reduce documentation errors Decrease restraint usage Identify incorrectly assigned restraint category Acute vs behavioral Identify patient cohort by age Plan alternate strategies to prevent restraint use

17 17 Successes Strong project leadership Provides consistent data for performance improvement initiatives Well received by users Positive response from State and regulatory agencies Provided focus for a high risk/problem prone procedure Supports patient safety/rights

18 Thank you for attending this session. Session # 3 Best Practices for Nursing Documentation Panel Please take a few moments to complete your evaluation form before you leave.

19 Physician Order Restraint 19

20 Physician Order Restraint 20

21 Monitor / Intervention Restraint 21

22 Physician Order Restraint 22

23 Monitor / Intervention Restraint 23

24 Date and Time Restraint 24

25 Documentation Results Restraint 25

26 Documentation Results Restraint 26

27 Documentation Results Restraint 27

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