Ayurveda. Paragon Newsletter. No. 17

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6 Interviews with repeating guests Many of our guests are visiting Ayurveda Paragon to revive their health and vitality. Some guests come in search of relief or healing from acute diseases. In the 20-year history of Ayurveda Paragon, we have come into thousands of guests who have found a great love and appreciation for what the practice of Ayurveda has to offer. There is repeating clientele who has been with us from the opening day that continue to visit Paragon today. We have testimony from a few of our repeating guests that we d like to share with you. See you next time we look forward to meeting you again. Felicitas E. Our guest since 1996 Felicitas E. was one of the first guests who visited Ayurveda Paragon during its opening on October 24th Together with approx. 51 guests she enjoyed one of the first Panchakarma-cures in this house. People were working continuously day and night before the opening, so everything could be prepared in time. The opening ceremony was an impressing event for Felicitas E. There was a fascinating Buddhist monk ceremony that lasted all night. Sri Lanka s Prime Minister at the time, Sirimavo Bandaranaike personally attended the opening of Ayurveda Paragon, which of course was a special honor for the hotel. For Felicitas E. the cure had become an outstanding success. The treatments, the balanced and well-tasting food as well as her doctor in charge and the therapists contributed to it. Communication between departments already ran smoothly at that time and everyone worked well together. In the beginning, doctor s consultations were held in a team, to broaden the knowledge and experience about European culture and demands faster. Felicitas E. still likes to return to Ayurveda Paragon, to refuel for the new projects that wait for her in Germany. 06

7 Joachim V. Our guest since 1998 Joachim V. has visited Ayurveda Paragon 15 times in the last 18 years and plans to return again and again. He has seen a lot in Sri Lanka in terms of other Ayurvedic Resorts to compare and to finally decide for his cure hotel. As mentioned, his decision was made a long time ago and he would never take a cure in another hotel again. Joachim V. benefits a lot from the Ayurvedic therapy with its medical and therapeutic care. He is suffering from an incurable disease, but in the course of time he could achieve many successes, which still enable him to travel to Sri Lanka. But not only has the therapy helped him to keep the required balance, he also enthuses over the warm atmosphere, the smile of the staff, making his heart flourish. For him, the Ayurveda Paragon has become a home, for his body, mind and soul. Additionally, the contact with other guests is very important to him and makes him feel comfortable. Joachim V. enjoys sharing his views and likes to share his experiences with other guests especially those who visit Paragon for the first time. Richild v. H. Our guest since 1997 Since 1997 Richild v. H. finds beauty and health at the Paragon. The caring atmosphere, to which all staff members contribute, authentic beauty and calmness of the Paragon are incomparably relaxing for her. It is of significant value and a great pleasure for Mrs. Richild v. H. that she can swim in the warm ocean, protected by a reef. She has much faith in the thousands of year old Ayurvedic art since it helped her when western medicine faced its limits. Gerda E. Our guest since 1999 When Gerda E. is walking through the hotel, she knows all the employees, and everybody recognizes her. Counting her 31 st visit this year, she is one of our most frequently repeating guests. Since her first stay in 1999 Gerda E. usually takes a cure with us twice a year. She swears by the Ayurvedic art of healing, which, as she says, is practiced excellently at the Ayurveda Paragon. Gerda E. is receiving therapy that is easing her back pains and also for her knee arthritis the cures have been proven effective. Not only the quality of the treatments but also the caring staff as well as the atmosphere are further reasons for her unparalleled loyalty. 07

8 Security Reception Kitchen Restaurant Faces Ayurveda Driver Health center 08 Maintenance Gardener and Pool service

9 The pictures only show part of the staff. Dr. Poshini, Dr. Buddhike, Dr. Chatrurika, Dr. Wijayarathne Pharmacy Ms. Lalanganie, Yoga teacher Ms. Kanthi, Health center Manager Dr. Oshadhie, Night duty Doctor Ms. Hemamali, Beauty Salon of the Paragon Housekeeping Laundry and florist Human resources and accounting 09

10 We present our employees Mr. Liyanage was one of the first members of the Paragon team and one of the most important personnel in the opening of Paragon. He started as a Resident Manager in mid July 1996 and was announced General Manager in March 1997 by the Chairman Mr. Samararatne. When Mr. Liyanage started in Paragon, the hotel was still under construction. There was neither water nor electricity supply. His first official act was recruiting the head of departments and their teams: reception, housekeeping, restaurant, maintenance, health centre, garden- and pool area as well as security. Sriyan Liyanage General Manager Each morning Mr. Liyanage does his rounds through the hotel. He prefers this daily ritual to regular meetings with his head of departments. For him, sitting on a table and listening to reports is not sufficient. With his daily tour he would like to give the employees the opportunity to discuss their issues with him. His slogan is: Confidence is good, control is better. For this, Mr. Liyanage likes to wear his leisure outfit he just feels more comfortable in it. How about the rest of his day? No day is like the next, because Mr. Liyanage is the contact person for all occurrences within the hotel. This refers to all departments for which he has to make the executive decisions. But he is also at the disposal of the guests at any time. The objective of Mr. Liyanage is to constantly improve and optimize the holistic care of Ayurveda Paragon. Although the Paragon is a large-scale Ayurveda house with 68 rooms, the guests appreciate the extraordinary personal care. For Mr. Liyanage the secret of the Paragon is the ability to think outside the box and fulfill the wishes of the guests. Celebrate 20 years Ayurveda Paragon with us! Birthday Offer Dear guests, 20 October is our birthday month. We invite you to celebrate this special occasion on October 23 rd and 24 th 2016 with us. Look forward to a unique birthday ceremony! For your stay between the 1st and 31st of October 2016 you receive 10 % discount on your basic cure price for a direct reservation. Should you be a repeating guest at the Ayurveda Paragon, your repeater bonus will of course be provided. We look forward to welcome you! 10

11 Our prices valid for new reservations after July 15 th 2016 Summer Offer (01 May 15 October 2016) Duration of Stay Garden Room p.p. Standard with Balcony p.p. Roof Terrace Room p.p. 14 Nights 1.915,90 EUR 2.076,90 EUR 2.366,70 EUR 21 Nights 2.753,10 EUR 2.994,60 EUR 3.429,30 EUR 28 Nights 3.509,80 EUR 3.831,80 EUR 4.411,40 EUR Summer Special: May 1 st, 2016 October 15 th, 2016 NO single use surcharge and book our garden rooms for less! Winter & Spring Offer (16 October 20 December 2016 & 16 March 30 April 2017) Duration of Stay Basic Price* p.p. Single Occupancy Roof Terrace Double p.p. Roof Terrace Single 14 Nights 2.608,20 EUR 2.849,70 EUR 2.898,00 EUR 3.139,50 EUR 21 Nights 3.743,25 EUR 4.105,50 EUR 4.177,95 EUR 4.540,20 EUR 28 Nights 4.862,20 EUR 5.345,20 EUR 5.441,80 EUR 5.924,80 EUR Winter Peak Season (21 December March 2017) Duration of Stay Basic Price* p.p. Single Occupancy Roof Terrace Double p.p. Roof Terrace Single 14 Nights 2.704,80 EUR 2.946,30 EUR 2.994,60 EUR 3.236,10 EUR 21 Nights 3.864,00 EUR 4.226,25 EUR 4.298,70 EUR 4.660,95 EUR 28 Nights 5.023,20 EUR 5.506,20 EUR 5.602,80 EUR 6.085,80 EUR Seasonal Surcharge from December 20 th, 2016 January 03 rd, 2017: EUR 105 per week per person Repeaters Discount Visits are counted from 1996 onwards. Discounts are not applicable to single room or roof terrace surcharges or for bookings made through a travel agency. Discounts are calculated on the basic price. 2 nd 5 th Visit 6 th 10 th Visit from 11 th Visit 5 % 10 % 15 % Previous price are no longer valid after July 15 th * The basic price is equal to the price in a standard room per person. Our standard rooms are on the ground floor, 1st and 2nd floor. Dear guests, We would like to inform you about some changes that are taking effect as of July 15 th, The Sri Lankan government implemented a value added tax of 15 % for all health institutions on May 2 nd, As you know, we are recognized as an Ayurvedic Hospital and therefore, have been exempt from this tax up till now. With this new regulation in place, we will be making changes to our current pricelist accordingly. We apologize for this inconvenience but assure you that if this tax is reduced in the future we will apply those savings directly to our valued guests. Please note the changes in the pricelist will not affect any existing bookings but rather future booking made after July 15 th, 2016 because we simply will not be able to offer our guests the services you have become accustomed to without this modification. Should you need any further information, please feel free to reach our sales team who will gladly answer any questions you may have at info@paragonsrilanka.com or /-4887/ Thank you, Nandasiri Samararatne 11

12 Contact us Call us any time. We will be happy to be of service to you! You can reach our reservations office seven days a week. If you are unable to reach us during the times indicated below, please leave a message and we will return your call promptly. Monday Friday: to hrs CET Saturday Sunday: to hrs CET Our telephone numbers: From Germany, Austria and Switzerland: Our free call No. is now also accessible from mobile phones. From the U.S.: our toll free No. is 1-(888) From all other countries you can reach us at /-4887/ We will be happy to answer any questions and provide you with a price quote for your visit. You can also calculate the price of your stay at our website under Prices and Reservations. Paragon Friends If you have already been a guest at Ayurveda Paragon and enjoyed your stay, we welcome your comments in our guest book at Guest Referrals: When referring a guest to Ayurveda Paragon, you will receive a voucher of 50 Euros for each new booking based on your referral (booking should be a minimum of 14 nights). This voucher can either be applied towards the cost of your next cure at Ayurveda Paragon or it can be gifted to a friend. This offer is only valid for direct bookings made with Ayurveda Paragon. P.O. Box 1. Talpe. Sri Lanka Phone /-4887/-4888 Fax info@paragonsrilanka.com your arms to change but don t let go of your values.«dalai Lama [ 12