MIS Information Systems for Management The University of Manitoba, I.H. Asper School of Business Department of Accounting and Finance
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1 MIS Information Systems for Management The University of Manitoba, I.H. Asper School of Business Department of Accounting and Finance Course Outline Summer Session 2014 A01 Instructor: Campus Office: Class: Office Hours: Textbooks Pavel Platonov 670 Drake Centre 7: pm T, Th, 117 Drake Centre By appointment. platonop@cc.umanitoba.ca Laudon, K.C., J.P. Laudon, and M.E. Brabston Management Information Systems: Managing the Digital Firm, 6th Canadian Edition, Toronto: Pearson Education Canada Inc. ISBN Go with MS Excel & Access Brief RVP, 1 st Edition Online Class Materials Class materials (e.g., syllabus, PPT slides and project descriptions) will be posted on Desire2Learn syste, (D2L). Please check frequently for new information. PPT slides will be available for download on D2L 24 hours before the lecture. URL: OVERVIEW Today, information technology (IT) and information systems (IS) are embedded in all functional areas of the firm (from accounting to marketing to operations to human resources). The convergence of processes and technologies for accessing, gathering, analyzing, and presenting information is often referred to as information and communications technologies (ICT). (IS and IT are known collectively as IST; we may use the terms ICT or IST interchangeably, depending on the context.) Many organizations also use IST to add value to products or services. In some cases, firms have even used IT and IS to gain massive advantages over competitors, which are then typically forced to follow with similar technology just to survive. Regardless of your field of specialization, the type of organization you expect to work in, or what kind of job you might hold, developing and maintaining a sufficient understanding of the relationship between IT, IS, and organizational performance will have important implications for your career. Page 1 of 8
2 This course introduces aspects of IST from a business perspective. Our objective is to answer the question: What do I need to know about IST to make good management decisions? To answer this question, we will examine three aspects of IST management: Exploring and understanding the organizational foundations of IS and its emerging strategic role in business, focusing on its relationship to organizational, managerial, ethical, and social issues; Understanding the technical foundations of IT in terms of hardware, software, data and databases, functionality, capabilities, and limitations; and Understanding the design, development, use, adoption, and management of IS. Specific concepts will be highlighted during the course. This coverage will also provide an appreciation of the major challenges that we face today in designing, developing, applying, and managing IST effectively. This course is primarily intended for students with little background in IST. For those who have some previous experience in this area, the course can serve as an update or systematic review of IST concepts that are relevant and important in business today. TEACHING PHILOSOPHY We believe that to be successful, each student must ultimately take on the responsibility for his or her learning. Only in doing so, and by being an active learner, will the student truly learn the material that is taught. Our goal, therefore, is to do our best to guide students through the different subjects of the course and to help to facilitate this learning. We will also try to make learning enjoyable as well as interesting and engaging. You are strongly encouraged to attend all classes. Some exam questions will be based on material, particularly recent IST developments, introduced in the classroom. Moreover, class discussions should give you a good idea of what topics will be emphasized and how to think about IT in organizations. EVALUATION Your final grade will be based on the following: Deliverable Percentage Assignments 20% Participation 6% Class Quiz 2% Labs 7% Mid-term Examination 30% Final Examination (cumulative) 35% Page 2 of 8
3 COURSE POLICY Assignments All assignments are due on the date and time specified in the assignment descriptions to be posted on D2L. Any request for postponing an assignment submission must be made at least 48 hours before the deadline and must involve unusual circumstances. There is a ten percent (10%) penalty per day for late assignments, starting the minute the assignment is due. All assignments must be completed satisfactorily by the last day of class in order to pass the course. Teams can only be composed of students from the same section. Labs In order to provide students with the computing skills necessary for a wide range of business applications, this course is complimented by a set of mandatory lab sessions. Students must achieve, at minimum, a 50% lab mark in order to pass the course. Exams Students who receive less than 50% (weighted average) on the midterm and final examinations will be assigned a grade of F for the semester. Students who miss the midterm will receive a mark of zero unless a valid medical excuse with supporting written documentation is presented. A copy of the Asper School of Business Medical Absenteeism Form is attached to this syllabus; this form details the information required for a medical excuse. If you do not use the form itself, then other documentation must contain all of this information. No make-up exams will be scheduled; students with valid medical excuses who miss the midterm will have that component's weight in the overall mark added to the final examination's weight. All medical excuses are subject to validation by the doctor s office. With regard to final exams, students are reminded that they must remain available during the entire examination period. Make-up exams can be given only in extremely rare situations (e.g., a very serious illness or death of a family member). Electronic devices of any kind are not permitted to be in the possession of any student during any exam. All electronic devices must be left at the door or with the invigilator. Any student found in possession of an electronic device (for example, cell phone, smart phone, smart watch, calculator, dictionary, translator, personal digital assistant, MP3 player, or ipod, etc.) will be debarred from the examination and will receive a mark of 0 for the examination. Page 3 of 8
4 Participation Six (6%) percent of the semester mark is based on your participation in classes. Mere attendance, however, does not count at all toward participation. Students have to contribute to discussions and other in-class activities to earn participation marks. Student participation must be specific and must relate to the topic being discussed. Merely echoing another student s comments (or those of the instructor) does not count for participation. Participation marks can range from 1 to +1 for a given day or activity. Disruptive behaviour (e.g., talking to other students during class, using , or surfing the Web during class, being late for class, leaving class early without advance notice, etc.) counts as negative participation marks. Therefore, it is possible for a student to earn a negative participation mark for a particular class. Students caught surfing the Web or using their computers for other than class purposes (approved by the professor) may also be debarred from the course. Students must display their nameplates to receive credit for participation. Quiz The primary purpose of the quiz is to demonstrate the type of multiple choice questions that students should expect on the midterm, as well as final, exams. All you send to your MIS 2000 instructors must have a subject line that starts with MIS 2000, Section #A0 (your section number), and the topic of the ; for example, a subject line that reads MIS 2000, Section #A01, Question on assignment. Wireless Policy Wireless access has been established throughout the Drake Centre. However, in order to ensure that students who attend class pay attention to what is going on in the classroom and not to unrelated material they may be accessing during class, we have established rules for wireless use in the classroom during MIS 2000 classes. Students may only use their laptops during class time for classroom purposes only, such as accessing the PowerPoint slides for that specific class. There should be no other reason during class time for students to access the Web. Students found to be using the Web for purposes other than accessing the PowerPoint file for that specific class or for another purpose specifically stated by the instructor will lose participation marks for the first violation; a second violation will result in the student being asked to leave the class. A third violation will result in the student being debarred from the course. Page 4 of 8
5 Academic Integrity It is critical to the reputation of the I.H. Asper School of Business and of our degrees that everyone associated with our faculty behave with the highest academic integrity. As the faculty that helps create business and government leaders, we have a special obligation to ensure that our ethical standards are beyond reproach. Any dishonesty in our academic transactions violates this trust. The University of Manitoba General Calendar addresses the issue of academic dishonesty under the heading "Plagiarism and Cheating." Specifically, acts of academic dishonesty include, but are not limited to: using the exact words of a published or unpublished author without quotation marks and without referencing the source of these words; duplicating a table, graph or diagram, in whole or in part, without referencing the source; paraphrasing the conceptual framework, research design, interpretation, or any other ideas of another person, whether written or verbal (e.g., personal communications, ideas from a verbal presentation) without referencing the source copying the answers of another student in any test, examination, or take-home assignment; providing answers to another student in any test, examination, or take-home assignment; taking any unauthorized materials into an examination or term test (crib notes); impersonating another student or allowing another person to impersonate oneself for the purpose of submitting academic work or writing any test or examination; stealing or mutilating library materials; accessing tests prior to the time and date of the sitting; changing name or answer(s) on a test after that test has been graded and returned; submitting the same paper or portions thereof for more than one assignment, without discussions with the instructors involved. Group Projects and Group Work Many courses in the I.H. Asper School of Business require group projects. Students should be aware that group projects are subject to the same rules regarding academic dishonesty. Because of the unique nature of group projects, all group members should exercise special care to insure that the group project does not violate the policy on Academic Integrity. Should a violation occur, group members are jointly accountable unless the violation can be attributed to a specific individual(s). Some courses, while not requiring group projects, encourage students to work together in groups (or at least do not prohibit it) before submitting individual assignments. Students are encouraged to discuss this issue as it is related to academic integrity with their instructor to avoid violating this policy. In the I.H. Asper School of Business, all suspected cases of academic dishonesty are passed to the Dean's office in order to ensure consistency of treatment. Page 5 of 8
6 Disabled Students Any student who, because of a disability of any kind, may require some special arrangements in order to meet course requirements should contact either Disability Services at or the instructor as soon as possible to make the necessary accommodations. Page 6 of 8
7 COURSE SCHEDULE Date Topics & Readings Other Information May 6 Introduction to course Handouts: Syllabus, Nameplates Chapter 1: ISs in Global Business Today June 8 Chapter 2: How Businesses Use Information Systems Chapter 3: ISs, Organizations, and Strategy 13 Chapter 6: Database and Information Management 15 Chapter 6: Database and Information Management cont d Case Discussion - Data, Data Everywhere Data Diagraming Tutorial 20 Chapter 5: IT Infrastructure and Emerging Tech Case Discussion - Double Infrastructure Toil and Trouble 22 Chapter 7: Telecommunications, the Internet, & Wireless Technologies Case Discussion Can You Hear Me Now? 27 Chapter 4: Social, Legal & Ethical Issues Quiz 29 Midterm Exam Bring pencils, erasers, pens, student ID. 3 Chapter 13: Developing Information Systems Case Discussion Full Count Chapter 14: Project Management, Business Value, and Managing Change 5 Chapter 8: Securing Information Systems 10 Chapter 10: E-Commerce Chapter 11: Managing Knowledge 12 Chapter 9: Enterprise Applications SAP Lab 17 Chapter 12: Enhancing Decision Making Assignment Discussion/Presentations 19 Chapter 15: Managing Global Systems Review 21 Final Exam Bring pencils, erasers, pens, student ID. Page 7 of 8
8 Student Identification: (please print clearly) UNIVERSITY OF MANITOBA I. H. Asper School of Business Medical Absenteeism Form Last Name First Name Middle Initial U of M Student Identification Number I hereby authorize to verify with the attending physician or his/her (Name of Instructor/Administrator) staff or colleagues that the contents of this form are true. Student s Signature Date To be completed by the attending physician: (after the above section is completed) Physician s Last Name (please print clearly) Physician s First Name Middle Initial Street Address City, Province Postal Code Telephone Number Fax Number To the attention of the physician: Your evaluation of the student s condition is being used for the purpose of determining whether or not the student has a valid reason to miss an important exam or assignment. Your professional evaluation is necessary to ensure that only valid cases are excused. I certify that the nature of the student s condition is severe enough to prevent the student from taking an exam or completing an assignment. If requested, my associates or I will verify for the above-named instructor/administrator that this information is accurate. The student s condition will likely span the following dates: (indicate start date) until (indicate end date) Physician s Signature Date Notes to physician: Please make a note in the student/patient s file indicating that the student has given the above-named instructor/administrator permission to verify with you, your staff, or your colleagues, that the information contained on this form is correct. Thank you for your professional evaluation of this student s condition. PLEASE ATTACH THIS FORM TO YOUR REGULAR OFFICE STATIONERY THAT INDICATES THE STUDENT VISITED YOUR OFFICE. Note to student: The use of this form is at the option of the student. However, in order to obtain an excused absence for an assignment or exam, the student must obtain a doctor s certification that the student s condition is severe enough to prevent the student from taking the exam or completing the assignment. It is NOT SUFFICIENT to provide a note that only indicates the student visited the doctor s office. Page 8 of 8
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