CHAPTER 3 WE ARE UNITED GLOBALLY IN OUR GOALS AND VALUES

Transcription

1 CHAPTER 3 WE ARE UNITED GLOBALLY IN OUR GOALS AND VALUES In this Chapter, findings of the Global Vision discussion are organised per each of the six questions. Each question contains global results as well as the view on results from different dimensions: library types, library experience, regions, and professional units.

2 HOW TO READ CHARTS Findings are organised by question; each question contains Global Top Five and charts analysing results from different dimensions: Library Types, Library Experience, Regions, and Professional Units Navigation List of this Chapter will help to locate the results of interest per question Brighter colours in charts mean more votes or higher ranking; results are displayed as percentages Charts are sorted in TOTAL results of the dimension analysed When describing Top Fives UPPERCASE is used to highlight the number one item on the Top Five list When describing Top Fives turquoise colour is used to highlight items different from Global Top Five

3 NAVIGATION LIST WHAT ARE THE CORE VALUES OF LIBRARIES? Global Top Five Chart 3.1 Global Top Five Dimension Library Types Chart 3.2 Global Online voting results by library type Chart 3.3 National libraries Chart 3.4 Academic and Research Libraries Chart 3.5 Public Libraries Chart 3.6 School Libraries Chart 3.7 Special Libraries Chart 3.8 Other Types of Libraries Dimension Library Experience Chart 3.9 Global Online voting results by library experience 168 Dimension Regions Chart 3.10 Global results by region Chart 3.11 Africa Chart 3.12 Asia and Oceania Chart 3.13 Europe Chart 3.14 Latin America and the Caribbean Chart 3.15 Middle East and North Africa Chart 3.16 North America Dimension Professional Units Chart 3.17 Professional Unit workshops results by division Chart 3.18 Division I (Library Types) Chart 3.19 Division II (Library Collections) Chart 3.20 Division III (Library Services) Chart 3.21 Division IV (Support of the Profession) Chart 3.22 Division V (Regions) Chart 3.23 Strategic Programmes Chart 3.24 Community

4 WHAT ARE LIBRARIES EXCEPTIONALLY GOOD AT? Global Top Five Chart 3.25 Global Top Five Dimension Library Types Chart 3.26 Global Online voting results by library type Chart 3.27 National libraries Chart 3.28 Academic and Research Libraries Chart 3.29 Public Libraries Chart 3.30 School Libraries Chart 3.31 Special Libraries Chart 3.32 Other Types of Libraries Dimension Library Experience Chart 3.33 Global Online voting results by library experience192 Dimension Regions Chart 3.34 Global results by region Chart 3.35 Africa Chart 3.36 Asia and Oceania Chart 3.37 Europe Chart 3.38 Latin America and the Caribbean Chart 3.39 Middle East and North Africa Chart 3.40 North America Dimension Professional Units Chart 3.41 Professional Unit workshops results by division Chart 3.42 Division I (Library Types) Chart 3.43 Division II (Library Collections) Chart 3.44 Division III (Library Services) Chart 3.45 Division IV (Support of the Profession) Chart 3.46 Division V (Regions) Chart 3.47 Strategic Programmes Chart 3.48 Community

5 WHAT SHOULD LIBRARIES DO MORE OF? Global Top Five Chart 3.49 Global Top Five Dimension Library Types Chart 3.50 Global Online voting results by library type Chart 3.51 National libraries Chart 3.52 Academic and Research Libraries Chart 3.53 Public Libraries Chart 3.54 School Libraries Chart 3.55 Special Libraries Chart 3.56 Other Types of Libraries Dimension Library Experience Chart 3.57 Global Online voting results by library experience216 Dimension Regions Chart 3.58 Global results by region Chart 3.59 Africa Chart 3.60 Asia and Oceania Chart 3.61 Europe Chart 3.62 Latin America and the Caribbean Chart 3.63 Middle East and North Africa Chart 3.64 North America Dimension Professional Units Chart 3.65 Professional Unit workshops results by division Chart 3.66 Division I (Library Types) Chart 3.67 Division II (Library Collections) Chart 3.68 Division III (Library Services) Chart 3.69 Division IV (Support of the Profession) Chart 3.70 Division V (Regions) Chart 3.71 Strategic Programmes Chart 3.72 Community

6 WHAT SHOULD LIBRARIES DO LESS? Global Top Five Chart 3.73 Global Top Five Dimension Library Types Chart 3.74 Global Online voting results by library type Chart 3.75 National libraries Chart 3.76 Academic and Research Libraries Chart 3.77 Public Libraries Chart 3.78 School Libraries Chart 3.79 Special Libraries Chart 3.80 Other Types of Libraries Dimension Library Experience Chart 3.81 Global Online voting results by library experience240 Dimension Regions Chart 3.82 Global results by region Chart 3.83 Africa Chart 3.84 Asia and Oceania Chart 3.85 Europe Chart 3.86 Latin America and the Caribbean Chart 3.87 Middle East and North Africa Chart 3.88 North America Dimension Professional Units Chart 3.89 Professional Unit workshops results by division Chart 3.90 Division I (Library Types) Chart 3.91 Division II (Library Collections) Chart 3.92 Division III (Library Services) Chart 3.93 Division IV (Support of the Profession) Chart 3.94 Division V (Regions) Chart 3.95 Strategic Programmes Chart 3.96 Community

7 WHAT ARE THE MAIN CHALLENGES TO LIBRARIES Global Top Five Chart 3.97 Global Top Five Dimension Library Types Chart 3.98 Global Online voting results by library type Chart 3.99 National libraries Chart Academic and Research Libraries Chart Public Libraries Chart School Libraries Chart Special Libraries Chart Other Types of Libraries Dimension Library Experience Chart Global Online voting results by library experience264 Dimension Regions Chart Global results by region Chart Africa Chart Asia and Oceania Chart Europe Chart Latin America and the Caribbean Chart Middle East and North Africa Chart North America Dimension Professional Units Chart Professional Unit workshops results by division Chart Division I (Library Types) Chart Division II (Library Collections) Chart Division III (Library Services) Chart Division IV (Support of the Profession) Chart Division V (Regions) Chart T Strategic Programmes Chart Community

8 WHAT WOULD BE THE CHARACTERISTICS OF A UNITED LIBRARY FIELD? Global Top Five Chart Global Top Five Dimension Library Types Chart Global Online voting results by library type Chart National libraries Chart Academic and Research Libraries Chart Public Libraries Chart School Libraries Chart Special Libraries Chart Other Types of Libraries Dimension Library Experience Chart Global Online voting results by library experience289 Dimension Regions Chart Global results by region Chart Africa Chart Asia and Oceania Chart Europe Chart Latin America and the Caribbean Chart Middle East and North Africa Chart North America Dimension Professional Units Chart Professional Unit workshops results by division Chart Division I (Library Types) Chart Division II (Library Collections) Chart Division III (Library Services) Chart Division IV (Support of the Profession) Chart Division V (Regions) Chart Strategic Programmes Chart Community

9 WHAT ARE THE CORE VALUES OF LIBRARIES? VALUES GLOBAL TOP FIVE Chart 3.1 Core values of libraries Global Top Five Free and open access to everyone regardless of race, colour, religion, gender, gender expression, age, national origin, disability, marital status, or sexual orientation was the most common response. Professional Unit Report The number one core value is EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE. Global Top Five also includes other important values such as: Commitment to dissemination of information and knowledge Protection of cultural heritage and memory Commitment to community engagement and empowerment Dedication to learning

10 VALUES DIMENSION LIBRARY TYPES Chart 3.2 Core values of libraries - Global Online voting results by library type We are different, but we are equal at a library; library treats us equally. National Workshop Report EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE is shared value across all library types. It is the top value for all library types except national libraries where Protection of cultural heritage and memory has been voted slightly higher. Academic, research and school libraries gave more votes for Dedication to learning, while public and special libraries focus more on community engagement. 161

11 Values Top Fives by library type National Libraries Chart 3.3 Top five core values National libraries Reflecting the participants background (i.e., national library / cultural heritage), a significant emphasis was placed on the collection, safeguarding and transmission of culture. Professional Unit Report Top Five from National Libraries shares three core values with the Global Top Five (Chart 3.1): PROTECTION OF CULTURAL HERITAGE AND MEMORY Equal and free access to information and knowledge Commitment to dissemination of information and knowledge Instead of Commitment to community engagement and empowerment and Dedication to learning, which are included in the Global Top Five, national libraries feature: Professionalism and ethical conduct, and Embracing the shift to digital 162

12 Values Top Fives by library type Academic and Research Libraries Chart 3.4 Top five core values Academic and Research Libraries PARTNERING OPENNESS INNOVATION Professional Unit Report Top Five from academic and research libraries shares four core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Equal and free access to information and knowledge Protection of cultural heritage and memory Dedication to learning Instead of Commitment to community engagement and empowerment, which is included in the Global Top Five, academic and research libraries feature: Professionalism and ethical conduct 163

13 Values Top Fives by library type Public Libraries Chart 3.5 Top five core values Public Libraries Libraries are places that work in public interest. There s a special value in libraries being a third place. Equality of access to information and supporting personal development were also emphasized as important features of libraries. National Workshop Report Top Five from public libraries shares four core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Commitment to dissemination of information and knowledge Commitment to community engagement and empowerment Protection of cultural heritage and memory Instead of Dedication to learning, which is included in the Global Top Five, public libraries feature: Diversity and inclusion 164

14 Values Top Fives by library type School Libraries Chart 3.6 Top five core values School Libraries Libraries are the place making and opportunity to find information sources, literature, textbooks (school books), have free access into the internet and/or other electronic data bases. National Workshop Report Top Five from school libraries shares four core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Commitment to dissemination of information and knowledge Dedication to learning Protection of cultural heritage and memory Instead of Commitment to community engagement and empowerment, which is included in the Global Top Five, school libraries feature: Diversity and inclusion 165

15 Values Top Fives by library type Special Libraries Chart 3.7 Top five core values Special Libraries Participants considered these points as the fundamental values of libraries, which in turn contribute to understanding the environment, quality of life and social transformation of the community. National Workshop Report Top Five from special libraries shares four core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Commitment to dissemination of information and knowledge Protection of cultural heritage and memory Commitment to community engagement and empowerment Instead of Dedication to learning, which is included in the Global Top Five, special libraries feature: Professionalism and ethical conduct 166

16 Values Top Fives by library type Other Types of Libraries Chart 3.8 Top five core values Other Types of Libraries From the viewpoint of government information librarians, public no-fee access to government information stood out as a particular value of great importance. Professional Unit Report Top Five from other library types libraries shares four core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Commitment to dissemination of information and knowledge Protection of cultural heritage and memory Commitment to community engagement and empowerment Instead of Dedication to learning, which is included in the Global Top Five, special libraries feature: Diversity and inclusion 167

17 VALUES DIMENSION LIBRARY EXPERIENCE Chart 3.9 Core values of libraries - Global Online voting results by library experience Libraries are free, open, neutral, and inclusive meeting points which support free opinion building, democracy, digitalizing, literacy and access to literature and information. National Workshop Report EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE is the value number one across all generations of librarians. Librarians with greater experience (i.e. those with greater number of years worked in libraries) assign greater value to Professionalism and ethical conduct comparing to librarians with less library experience. 168

18 VALUES DIMENSION REGIONS Chart 3.10 Core values of libraries - Global results by region All the above are core values of all libraries. All libraries must strive to achieve them. National Workshop Report EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE is shared value number one across all regions. Commitment to dissemination of information and knowledge is another value with high alignment between regions. Commitment to community engagement and empowerment is voted higher than an average in all regions except Europe. 169

19 Values Top Fives by region Africa Chart 3.11 Top five core values Africa Libraries are rare place where ages, sex, social environment of person are not important National Workshop Report Top Five from region of Africa shares four core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Commitment to dissemination of information and knowledge Protection of cultural heritage and memory Commitment to community engagement and empowerment Instead of Dedication to learning, which is included in the Global Top Five, results from Africa feature: Professionalism and ethical conduct 170

20 Values Top Fives by region Asia and Oceania Chart 3.12 Top five core values Asia and Oceania An atmosphere of inspiration and creativity is the core success to the knowledge centre and knowledge sharing. National Workshop Report Top Five from region of Asia and Oceania shares all five core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Commitment to dissemination of information and knowledge Commitment to community engagement and empowerment Protection of cultural heritage and memory Dedication to learning 171

21 Values Top Fives by region Europe Chart 3.13 Top five core values Europe Libraries are very socially responsible organizations, so they undertake to help to overcome the challenges caused by changes in the environment and society. This attitude shapes our values. National Workshop Report Top Five from region of Europe shares four core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Commitment to dissemination of information and knowledge Protection of cultural heritage and memory Dedication to learning Instead of Commitment to community engagement and empowerment, which is included in the Global Top Five, results from Europe feature: Diversity and inclusion 172

22 Values Top Fives by region Latin America and the Caribbean Chart 3.14 Top five core values Latin America and the Caribbean Libraries are essential part of their community and are committed to their development. Topics such as inclusion, equality, democracy, multiculturalism, and the like, are essential values that libraries support within our country. National Workshop Report Top Five from region of Latin America and the Caribbean shares four core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Commitment to dissemination of information and knowledge Protection of cultural heritage and memory Commitment to community engagement and empowerment Instead of Dedication to learning, which is included in the Global Top Five, results from Latin America and the Caribbean feature: Diversity and inclusion 173

23 Values Top Fives by region Middle East and North Africa Chart 3.15 Top five core values Middle East and North Africa Libraries should do more work to the society and librarians feel that they have this obligation to raise the society knowledge. National Workshop Report Top Five from region of Middle East and North Africa shares all five core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Commitment to dissemination of information and knowledge Protection of cultural heritage and memory Commitment to community engagement and empowerment Dedication to learning 174

24 Values Top Fives by region North America Chart 3.16 Top five core values North America Libraries hold close the values of privacy, open and free access, freedom of expression. National Workshop Report Top Five from region of North America shares four core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Commitment to dissemination of information and knowledge Commitment to community engagement and empowerment Dedication to learning Instead of Protection of cultural heritage and memory, which is included in the Global Top Five, results from North America feature: Diversity and inclusion 175

25 CORE VALUES OF LIBRARIES DIMENSION PROFESSIONAL UNITS Chart 3.17 Core values of libraries Professional Unit workshops results by division EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE as the number one for all groups of Professional Units except Strategic Programmes where it is shares number two along with Diversity and inclusion, Protection of cultural heritage and memory and Freedom of expression, and Professionalism and ethical conduct is the first. Some professional units assign a greater value to Diversity and inclusion than others. 176

26 Values Top Fives by professional unit group Division I Chart 3.18 Top five core values Division I (Library Types) Libraries must have the conditions and mechanisms to ensure access to reading to all potential users. Professional Unit Report Top Five from Division I (Library Types) shares three core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Commitment to community engagement and empowerment Dedication to learning Instead of Protection of cultural heritage and memory and Commitment to dissemination of information and knowledge, which are included in the Global Top Five, results from Division I (Library Types) feature: Diversity and inclusion Freedom of expression 177

27 Values Top Fives by professional unit group Division II Chart 3.19 Top five core values Division II (Library Collections) Openness was the most common word people used to describe a core value and it seems that a lot of our other core values flow from that some of the other words used relate to that openness of buildings, collections and information (accessibility, diversity). Professional Unit Report Top Five from Division II (Library Collections) shares three core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Protection of cultural heritage and memory Commitment to community engagement and empowerment Instead of Commitment to dissemination of information and knowledge and Dedication to learning, which are included in the Global Top Five, results from Division II (Library Collections) feature: Diversity and inclusion Freedom of expression 178

28 Values Top Fives by professional unit group Division III Chart 3.20 Top five core values Division III (Library Services) A fundamental value of libraries is the equal and free access to information. This entails many other things: objectivity, diversity and inclusion. Libraries stand for intellectual freedom - manifested as freedom of expression and freedom of enquiry. Professional Unit Report Top Five from Division III (Library Services) shares four core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Dedication to learning Protection of cultural heritage and memory Commitment to community engagement and empowerment Instead of Commitment to dissemination of information and knowledge, which is included in the Global Top Five, results from Division III (Library Services) feature: Freedom of expression 179

29 Values Top Fives by professional unit group Division IV Chart 3.21 Top five core values Division IV (Support of the Profession) The participants had strong agreement around intellectual freedom and the interrelated issues of access to information and freedom of expression. Professional Unit Report Top Five from Division IV (Support of the Profession) shares four core values with the Global Top Five (Chart 3.1): Equal and free access to information and knowledge Dedication to learning Protection of cultural heritage and memory Commitment to community engagement and empowerment Instead of Commitment to dissemination of information and knowledge, which is included in the Global Top Five, results from Division IV (Support of the Profession) feature: DIVERSITY AND INCLUSION 180

30 Values Top Fives by professional unit group Division V Chart 3.22 Top five core values Division V (Regions) Respondents addressed many issues related to the role of libraries in society, and mentioned things such as equity, freedom, defence of people s rights. Professional Unit Report Top Five from Division V (Regions) shares three core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Dedication to learning Commitment to community engagement and empowerment Instead of Commitment to community engagement and empowerment and Protection of cultural heritage and memory, which are included in the Global Top Five, results from Division V (Regions) feature: Freedom of expression Professionalism and ethical conduct 181

31 Values Top Fives by professional unit group Strategic Programmes Chart 3.23 Top five core values Strategic Programmes Human rights Advocacy Equalities Professional Unit Report Top Five from Strategic Programmes shares two core values with the Global Top Five (Chart 3.1): Protection of cultural heritage and memory Equal and free access to information and knowledge Instead of Commitment to dissemination of information and knowledge, Commitment to community engagement and empowerment, and Dedication to learning, which are included in the Global Top Five, results from Strategic Programmes feature: PROFESSIONALISM AND ETHICAL CONDUCT Diversity and inclusion Freedom of expression 182

32 Values Top Fives by professional unit group Community Chart 3.24 Top five core values Community The importance of establishing a dialogue was discussed, not only between those who make up the library sector, but also with other actors and institutions, so that these diverse perspectives enrich and broaden the scope of action of libraries. Professional Unit Report Top Five from Community shares four core values with the Global Top Five (Chart 3.1): EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE Protection of cultural heritage and memory Commitment to dissemination of information and knowledge Commitment to community engagement and empowerment Instead of Dedication to learning, which is included in the Global Top Five, results from Community feature: Freedom of expression 183

33 WHAT ARE LIBRARIES EXCEPTIONALLY GOOD AT? EXCEPTIONALLY GOOD AT GLOBAL TOP FIVE Chart 3.25 Exceptionally good at Global Top Five Libraries will continue to connect people with information and ideas, providing a place/space for conversations and thinking about learning, society and self. Professional Unit Report The number of one on the list of what libraries are exceptionally good at is PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE. Global Top Five also includes: Supporting learning, literacy and reading Disseminating and sharing information and knowledge Organising information and knowledge Preservation and conservation of cultural heritage and memory 184

34 EXCEPTIONALLY GOOD AT DIMENSION LIBRARY TYPES Chart 3.26 Exceptionally good at - Global Online voting results by library type PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE is the number one for all library types except school libraries where it is the second and Supporting learning, literacy and reading is the first, and national libraries where it is second and Preservation and conservation of cultural heritage and memory is number one and the highest ranking among all library types. Comparing to other libraries, public and school libraries rank Supporting learning, literacy and reading higher. Public libraries rank Offering non-commercial, safe spaces for individuals and communities higher than average. 185

35 Exceptionally good at Top Fives by library type National Libraries Chart 3.27 Top five exceptionally good at National libraries The mission of the national library to collect, preserve and make available cultural heritage. Professional Unit Report Top Five from national libraries shares all five items with the Global Top Five (Chart 3.25): PRESERVATION AND CONSERVATION OF CULTURAL HERITAGE AND MEMORY Providing opportunities for access to information and knowledge Supporting learning, literacy and reading Organising information and knowledge Disseminating and sharing information and knowledge 186

36 Exceptionally good at Top Fives by library type Academic and Research Libraries Chart 3.28 Top five exceptionally good at Academic and Research Libraries We are proud of both the collections and services we deliver and the physical spaces we offer those collections and services from. Professional Unit Report Top Five from academic and research libraries shares all five items with the Global Top Five (Chart 3.25): PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE Organising information and knowledge Supporting learning, literacy and reading Disseminating and sharing information and knowledge Preservation and conservation of cultural heritage and memory 187

37 Exceptionally good at Top Fives by library type Public Libraries Chart 3.29 Top five exceptionally good at Public Libraries Libraries/librarians are excellent at communicating with people and being willing to help and engage; also, at promotion of lifelong learning. Professional Unit Report Top Five from public libraries shares four items with the Global Top Five (Chart 3.25): PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE Supporting learning, literacy and reading Disseminating and sharing information and knowledge Organising information and knowledge Instead of Preservation and conservation of cultural heritage and memory, which is included in the Global Top Five, results from public libraries feature: Offering non-commercial, safe spaces for individuals and communities 188

38 Exceptionally good at Top Fives by library type School Libraries Chart 3.30 Top five exceptionally good at School Libraries Provide assistance, give recommendations, break information, give good service. Professional Unit Report Top Five from school libraries shares four items with the Global Top Five (Chart 3.25): SUPPORTING LEARNING, LITERACY AND READING Providing opportunities for access to information and knowledge Organising information and knowledge Disseminating and sharing information and knowledge Instead of Preservation and conservation of cultural heritage and memory, which is included in the Global Top Five, results from public school feature: Providing access to and supporting the use of Information and Communications Technology (ICT) 189

39 Exceptionally good at Top Fives by library type Special Libraries Chart 3.31 Top five exceptionally good at Special Libraries One of the librarians has highlighted the how libraries are not only for learning and leisure, they can also save lives, she works in a medical library and understands through her job the vital role of information in time. Professional Unit Report Top Five from special libraries shares all five items with the Global Top Five (Chart 3.25): PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE Organising information and knowledge Disseminating and sharing information and knowledge Supporting learning, literacy and reading Preservation and conservation of cultural heritage and memory 190

40 Exceptionally good at Top Fives by library type Other Library Types Chart 3.32 Top five exceptionally good at Other Types of Libraries Libraries can be a place where everyone is welcome and are at the forefront of diversification through service and outreach provision. Professional Unit Report Top Five from other library types libraries shares all five items with the Global Top Five (Chart 3.25): PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE Supporting learning, literacy and reading Disseminating and sharing information and knowledge Organising information and knowledge Preservation and conservation of cultural heritage and memory 191

41 EXCEPTIONALLY GOOD AT DIMENSION LIBRARY EXPERIENCE Chart 3.33 Exceptionally good at - Global Online voting results by library experience Creating bridges, between communities, past and present, cultures, innovations and things that last. Professional Unit Report Responses are highly consistent across all generations of librarians. PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE is the number one at what libraries are exceptionally good at. 192

42 EXCEPTIONALLY GOOD AT DIMENSION REGIONS Chart 3.34 Exceptionally good at - Global results by region PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE is the number one for all regions except Africa and Asia and Oceania where it is the second and Supporting learning, literacy and reading is number one. 193

43 Exceptionally good at Top Fives by region Africa Chart 3.35 Top five exceptionally good at Africa Empowering communities with information literacies skills and knowledge to manage the digital world. National Workshop Report Top Five from region of Africa shares four items with the Global Top Five (Chart 3.25): SUPPORTING LEARNING, LITERACY AND READING Providing opportunities for access to information and knowledge Disseminating and sharing information and knowledge Organising information and knowledge Instead of Preservation and conservation of cultural heritage and memory, which is included in the Global Top Five, results from Africa feature: Fostering research and innovation 194

44 Exceptionally good at Top Fives by region Asia and Oceania Chart 3.36 Top five exceptionally good at Asia and Oceania Libraries are portals to all of the world s knowledge. And librarians make sure that knowledge continues to be recorded and saved for the future, even as information-storage devices and formats change. National Workshop Report Top Five from region of Asia and Oceania shares all five items with the Global Top Five (Chart 3.25): SUPPORTING LEARNING, LITERACY AND READING Providing opportunities for access to information and knowledge Organising information and knowledge Disseminating and sharing information and knowledge Preservation and conservation of cultural heritage and memory 195

45 Exceptionally good at Top Fives by region Europe Chart 3.37 Top five exceptionally good at Europe Libraries are an open democratic meeting place with free access to knowledge and information, where people of different backgrounds are welcome to share and participate. National Workshop Report Top Five from region of Europe shares all five items with the Global Top Five (Chart 3.25): PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE Supporting learning, literacy and reading Disseminating and sharing information and knowledge Organising information and knowledge Preservation and conservation of cultural heritage and memory 196

46 Exceptionally good at Top Fives by region Latin America and the Caribbean Chart 3.38 Top five exceptionally good at Latin America and the Caribbean There is a wide pool of talented staff at the libraries who can use their talents to help engage patrons and communities. National Workshop Report Top Five from region of Latin America and the Caribbean shares four items with the Global Top Five (Chart 3.25): PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE Supporting learning, literacy and reading Disseminating and sharing information and knowledge Organising information and knowledge Instead of Preservation and conservation of cultural heritage and memory, which is included in the Global Top Five, results from Latin America and the Caribbean feature: Fostering research and innovation 197

47 Exceptionally good at Top Fives by region Middle East and North Africa Chart 3.39 Top five exceptionally good at Middle East and North Africa Libraries should a home for everyone in the society and libraries should be able to provide services to all. National Workshop Report Top Five from region of Middle East and North Africa shares four items with the Global Top Five (Chart 3.25): PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE Disseminating and sharing information and knowledge Organising information and knowledge Supporting learning, literacy and reading Instead of Preservation and conservation of cultural heritage and memory, which is included in the Global Top Five, results from Middle East and North Africa feature: Fostering research and innovation 198

48 Exceptionally good at Top Fives by region North America Chart 3.40 Top five exceptionally good at North America People look at the library as a source of knowledge a place where information will be factual and at hand, or at least easily attainable. Librarians are almost forced to become jacks of all trades and masters of many too! National Workshop Report Top Five from region of North America shares four items with the Global Top Five (Chart 3.25): SUPPORTING LEARNING, LITERACY AND READING Providing opportunities for access to information and knowledge Organising information and knowledge Disseminating and sharing information and knowledge Instead of Preservation and conservation of cultural heritage and memory, which is included in the Global Top Five, results from North America feature: Offering non-commercial, safe spaces for individuals and communities 199

49 EXCEPTIONALLY GOOD AT DIMENSION PROFESSIONAL UNITS Chart 3.41 Exceptionally good at Professional Unit workshops results by division PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE is in the Top Five of all groups of Professional Units and results as the total number one. Strategic Programmes rank Organising information and knowledge higher than average. Division II and Division V rank Developing and delivering inclusive services higher than average. Division IV and Strategic Programmes rank Building relationships higher than average. Advocacy receives low ranking across all professional units. 200

50 Exceptionally good at Top Fives by professional unit group Division I Chart 3.42 Top five exceptionally good at Division I (Library Types) Libraries aren t necessarily good at anything unless they have effective staff. Professional Unit Report Top Five from Division I (Library Types) shares three items with the Global Top Five (Chart 3.25): ORGANISING INFORMATION AND KNOWLEDGE Providing opportunities for access to information and knowledge Supporting learning, literacy and reading Instead of Disseminating and sharing information and knowledge and Preservation and conservation of cultural heritage and memory, which is included in the Global Top Five, results from Division I (Library Types) feature: Offering non-commercial, safe spaces for individuals and communities Community engagement 201

51 Exceptionally good at Top Fives by professional unit group Division II Chart 3.43 Top five exceptionally good at Division II (Library Collections) Libraries are consistent over time, welcoming, and provide access to information. Professional Unit Report Top Five from Division II (Library Collections) shares three items with the Global Top Five (Chart 3.25): Providing opportunities for access to information and knowledge Organising information and knowledge Preservation and conservation of cultural heritage and memory Instead of Supporting learning, literacy and reading and Disseminating and sharing information and knowledge, which are included in the Global Top Five, results from Division II (Library Collections) feature: DEVELOPING AND DELIVERING INCLUSIVE SERVICES Offering non-commercial, safe spaces for individuals and communities 202

52 Exceptionally good at Top Fives by professional unit group Division III Chart 3.44 Top five exceptionally good at Division III (Library Services) Libraries are egalitarian organizations and believe in equal access to information regardless of customer background. We serve all users to the best of our collective ability. Professional Unit Report Top Five from Division III (Library Services) shares three items with the Global Top Five (Chart 3.25): PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE Supporting learning, literacy and reading Organising information and knowledge Instead of Supporting learning, literacy and reading and Disseminating and sharing information and knowledge, which are included in the Global Top Five, results from Division III (Library Services) feature: Developing and delivering inclusive services Community engagement 203

53 Exceptionally good at Top Fives by professional unit group Division IV Chart 3.45 Top five exceptionally good at Division IV (Support of the Profession) Libraries are good at service - at helping people find what they want, whether that is particular information or more generally bringing them into contact with their cultural heritage. Professional Unit Report Top Five from Division IV (Support of the Profession) shares two items with the Global Top Five (Chart 3.25): Providing opportunities for access to information and knowledge Preservation and conservation of cultural heritage and memory Instead of Supporting learning, literacy and reading, Disseminating and sharing information and knowledge, and Organising information and knowledge, which are included in the Global Top Five, results from Division IV (Support of the Profession) feature: OFFERING NON-COMMERCIAL, SAFE SPACES FOR INDIVIDUALS AND COMMUNITIES Community engagement Building relationships 204

54 Exceptionally good at Top Fives by professional unit group Division V Chart 3.46 Top five exceptionally good at Division V (Regions) Libraries are good at providing access to accurate information. Professional Unit Report Top Five from Division V (Regions) shares three items with the Global Top Five (Chart 3.25): Organising information and knowledge Providing opportunities for access to information and knowledge Disseminating and sharing information and knowledge Instead of Supporting learning, literacy and reading and Preservation and conservation of cultural heritage and memory, which are included in the Global Top Five, results from Division V (Regions) feature: DEVELOPING AND DELIVERING INCLUSIVE SERVICES Community engagement 205

55 Exceptionally good at Top Fives by professional unit group Strategic Programmes Chart 3.47 Top five exceptionally good at Strategic Programmes There was an interesting contrast between the professional and service skills that we offer, with being self-critical and also complacent about the challenges that we face. Professional Unit Report Top Five from Strategic Programmes shares two items with the Global Top Five (Chart 3.25): ORGANISING INFORMATION AND KNOWLEDGE Providing opportunities for access to information and knowledge Instead of Supporting learning, literacy and reading, Disseminating and sharing information and knowledge and Preservation and conservation of cultural heritage and memory, which are included in the Global Top Five, results from Strategic Programmes feature: Building relationships Dedicated and motivated professional staff Doing more with less 206

56 Exceptionally good at Top Fives by professional unit group Community Chart 3.48 Top five exceptionally good at Community Libraries can contribute to economic development by providing different types of training that can improve users' opportunities to find employment, and by providing citizens with opportunities for the development of initiatives of entrepreneurship. Professional Unit Report Top Five from Community shares four items with the Global Top Five (Chart 3.25): SUPPORTING LEARNING, LITERACY AND READING Preservation and conservation of cultural heritage and memory Providing opportunities for access to information and knowledge Organising information and knowledge Instead of Preservation and conservation of cultural heritage and memory, which is included in the Global Top Five, results from Community feature: Offering non-commercial, safe spaces for individuals and communities 207

57 WHAT SHOULD LIBRARIES DO MORE OF? TO DO MORE GLOBAL TOP FIVE Chart 3.49 To do more Global Top Five Libraries have the potential to be active members of their own community National Workshop Report The number of one on the list of what libraries should do more is PARTNERSHIP AND COLLABORATION. Global Top Five also includes: Embrace digital innovation Support learning, literacy and reading Community engagement Training and development of staff and leaders 208

58 TO DO MORE DIMENSION LIBRARY TYPES Chart 3.50 To do more - Global Online voting results by library type Libraries must speak up about their important role in a democratic society and why we cannot be civilized without them and emphasize that they are trustworthy institutions that stand for the core values of libraries. Professional Unit Report There are moderate variations in ranking across library types. Community engagement is the top response for public libraries. Support learning, literacy and reading is the top response for school libraries. Supporting the SDGs and the current social needs is rated slightly higher by school, special and other types of libraries. Advocacy and Measure impact is ranked low across all library types. 209

59 To do more Top Fives by library type National Libraries Chart 3.51 Top five to do more National libraries Cooperation with other memory institutions and communities and improving access through digitization are the main elements underlined by respondents. Professional Unit Report Top Five from national libraries shares four items with the Global Top Five (Chart 3.49): PARTNERSHIP AND COLLABORATION Embrace digital innovation Training and development of staff and leaders Support learning, literacy and reading Instead of Community engagement, which is included in the Global Top Five, results from national libraries feature: Foster research and innovation 210

60 To do more Top Fives by library type Academic and Research Libraries Chart 3.52 Top five to do more Academic and Research Libraries There is the need for radical innovation in partnerships. Professional Unit Report Top Five from academic and research libraries shares four items with the Global Top Five (Chart 3.49): EMBRACE DIGITAL INNOVATION Partnership and collaboration Support learning, literacy and reading Training and development of staff and leaders Instead of Community engagement, which is included in the Global Top Five, results from academic and research libraries feature: Foster research and innovation 211

61 To do more Top Fives by library type Public Libraries Chart 3.53 Top five to do more Public Libraries The library should be more than a reading space. National Workshop Report Top Five from public libraries shares all five items with the Global Top Five (Chart 3.49): COMMUNITY ENGAGEMENT Partnership and collaboration Support learning, literacy and reading Embrace digital innovation Training and development of staff and leaders 212

62 To do more Top Fives by library type School Libraries Chart 3.54 Top five to do more School Libraries Libraries are good at developing digital resources and digital literacy. Professional Unit Report Top Five from school libraries shares four items with the Global Top Five (Chart 3.49): SUPPORT LEARNING, LITERACY AND READING Embrace digital innovation Partnership and collaboration Community engagement Instead of Training and development of staff and leaders, which is included in the Global Top Five, results from school libraries feature: Foster research and innovation 213

63 To do more Top Fives by library type Special Libraries Chart 3.55 Top five to do more Special Libraries Libraries should combine their cultural capital with innovation. Professional Unit Report Top Five from special libraries shares four items with the Global Top Five (Chart 3.49): EMBRACE DIGITAL INNOVATION Partnership and collaboration Training and development of staff and leaders Support learning, literacy and reading Instead of Community engagement, which is included in the Global Top Five, results from special libraries feature: Foster research and innovation 214

64 To do more Top Fives by library type Other Types of Libraries Chart 3.56 Top five to do more Other Types of Libraries Libraries should increase their services to the society in order to be more known and more appreciated by the society. National Workshop Report Top Five from other types of libraries shares all five items with the Global Top Five (Chart 3.49): SUPPORT LEARNING, LITERACY AND READING Partnership and collaboration Embrace digital innovation Community engagement Training and development of staff and leaders 215

65 TO DO MORE DIMENSION LIBRARY EXPERIENCE Chart 3.57 To do more - Global Online voting results by library experience Libraries and librarians should do more for visibility and promotion of things we do in our institutions on the local, regional and global level. National Workshop Report There are slight variations among different generations of librarians. Younger professionals (1-10 years of library experience), rank Embrace digital innovation just slightly higher than Partnership and collaboration. More experienced librarians (31+ years of library experience), rank Support learning, literacy and reading higher than Embrace digital innovation. 216

66 TO DO MORE DIMENSION REGIONS Chart 3.58 To do more - Global results by region While in total, first five items received slightly higher ranking comparing to the rest of the list, there are moderate variations in ranking by region. In North America, Community engagement is ranked slightly higher. Foster research and innovation is ranked higher than average in regions of Latin America and the Caribbean (LAC) and Middle East and North Africa (MENA). Supporting the SDGs and the current social needs is ranked higher in Africa, LAC and MENA. 217

67 To do more Top Fives by region Africa Chart 3.59 Top five to do more Africa Libraries do not exist in a vacuum they are part of socio-economic and political milieu and this justifies the need for robust strategies to engage communities. Communities and libraries should exist symbiotically. Citizens need literacies that empower them to cope with the complexities of the knowledge driven economies. National Workshop Report Top Five from region of Africa shares four items with the Global Top Five (Chart 3.49): EMBRACE DIGITAL INNOVATION Support learning, literacy and reading Training and development of staff and leaders Partnership and collaboration Instead of Community engagement, which is included in the Global Top Five, results from Africa feature: Supporting the Sustainable Development Goals (SDGs) and the current social needs 218

68 To do more Top Fives by region Asia and Oceania Chart 3.60 Top five to do more Asia and Oceania Local libraries needed to reach out more to one another and explore collaboration opportunities such as for acquisition or even programming purposes. National Workshop Report Top Five from region of Asia and Oceania shares all five items with the Global Top Five (Chart 3.49): PARTNERSHIP AND COLLABORATION Support learning, literacy and reading Training and development of staff and leaders Community engagement Embrace digital innovation 219

69 To do more Top Fives by region Europe Chart 3.61 Top five to do more Europe More new technologies should be introduced to the libraries, librarians should be trained more, and we should also be better at planning and be more aware politically. National Workshop Report Top Five from region of Europe shares all five items with the Global Top Five (Chart 3.49): EMBRACE DIGITAL INNOVATION Partnership and collaboration Support learning, literacy and reading Community engagement Training and development of staff and leaders 220

70 To do more Top Fives by region Latin America and the Caribbean Chart 3.62 Top five to do more Latin America and the Caribbean It is important that libraries invest in ethical values, in training and in the development of public policies. National Workshop Report Top Five from region of Latin America and the Caribbean shares three items with the Global Top Five (Chart 3.49): Embrace digital innovation Support learning, literacy and reading Community engagement Instead of Partnership and collaboration and Training and development of staff and leaders, which are included in the Global Top Five, results from Latin America and the Caribbean feature: FOSTER RESEARCH AND INNOVATION Supporting the Sustainable Development Goals (SDGs) and the current social needs 221

71 To do more Top Fives by region Middle East and North Africa Chart 3.63 Top five to do more Middle East and North Africa Libraries need first to promote its services and collection, and second to collaborate with society and other libraries. National Workshop Report Top Five from region of Middle East and North Africa shares three items with the Global Top Five (Chart 3.49): TRAINING AND DEVELOPMENT OF STAFF AND LEADERS Support learning, literacy and reading Embrace digital innovation Instead of Partnership and collaboration and Community engagement, which are included in the Global Top Five, results from Middle East and North Africa feature: Foster research and innovation Supporting the Sustainable Development Goals (SDGs) and the current social needs 222

72 To do more Top Fives by region North America Chart 3.64 Top five to do more North America Libraries should be taking more risk and trying more new things. National Workshop Report Top Five from region of North America shares all five items with the Global Top Five (Chart 3.49): COMMUNITY ENGAGEMENT Partnership and collaboration Training and development of staff and leaders Support learning, literacy and reading Embrace digital innovation 223

73 TO DO MORE DIMENSION PROFESSIONAL UNITS Chart 3.65 To do more Professional Unit workshops results by division In the Professional Unit workshops, PARTNERSHIP AND COLLABORATION and Community engagement are tied for most important. Strategic Programmes rank Advocacy slightly higher than other Professional Unit groups. Division IV (Support of the Profession) rank Measure impact considerably higher than average. Division II rank Access to Information and Intellectual Freedom higher than average. 224

74 To do more Top Fives by professional unit group Division I Chart 3.66 Top five to do more Division I (Library Types) The participants felt strongly that libraries should do more advocacy work: advocacy for libraries, advocacy for users, and advocacy for free access to information wherever and whoever you are. Professional Unit Report Top Five from Division I (Library Types) shares three items with the Global Top Five (Chart 3.49): PARTNERSHIP AND COLLABORATION Community engagement Embrace digital innovation Instead of Support learning, literacy and reading and Training and development of staff and leaders, which are included in the Global Top Five, results from Division I (Library Types) feature: Advocacy Promotion and marketing 225

75 To do more Top Fives by professional unit group Division II Chart 3.67 Top five to do more Division II (Library Collections) Social media, new trends in scholarly communication, open access, and innovative approaches to budgeting and fundraising will need to be pursued in order for libraries to thrive and prosper. Engaging directly with uses and outreach is key. Professional Unit Report Top Five from Division II (Library Collections) shares three items with the Global Top Five (Chart 3.49): Community engagement Partnership and collaboration Support learning, literacy and reading Instead of Support learning, literacy and reading and Training and development of staff and leaders, which are included in the Global Top Five, results from Division II (Library Collections) feature: ADVOCACY Access to Information and Intellectual Freedom 226

76 To do more Top Fives by professional unit group Division III Chart 3.68 Top five to do more Division III (Library Services) Inclusion in library programs; gamification; work on attitudes and knowledge of librarians; education of people with special needs; staff training; funding; get out of the library to meet needs; hire people with disabilities for staff; raise public awareness of people with special needs; and improve institutional cooperation of experts who work with people with special needs. Professional Unit Report Top Five from Division III (Library Services) shares three items with the Global Top Five (Chart 3.49): PARTNERSHIP AND COLLABORATION Community engagement Support learning, literacy and reading Instead of Embrace digital innovation and Training and development of staff and leaders, which are included in the Global Top Five, results from Division III (Library Services) feature: Promotion and marketing Inclusivity and Equality 227

77 To do more Top Fives by professional unit group Division IV Chart 3.69 Top five to do more Division IV (Support of the Profession) Libraries should be more innovative, speak up more for communities, involve them more in our decision making, be ready to walk away from our own pet projects and evaluate the impact of our work more regularly. Professional Unit Report Top Five from Division IV (Support for the Profession) shares one item with the Global Top Five (Chart 3.49): Community engagement Instead of Partnership and collaboration, Embrace digital innovation, Support learning, literacy and reading, and Training and development of staff and leaders, which are included in the Global Top Five, results from Division IV (Support for the Profession) feature: ADVOCACY Promotion and marketing Measure impact Foster research and innovation 228

78 To do more Top Fives by professional unit group Division V Chart 3.70 Top five to do more Division V (Regions) Evaluating and measuring are very important actions because they provide tools to promote the impact of libraries and to give an account of the work they do. Professional Unit Report Top Five from Division V (Regions) shares four items with the Global Top Five (Chart 3.49): PARTNERSHIP AND COLLABORATION Community engagement Training and development of staff and leaders Embrace digital innovation Instead of Support learning, literacy and reading, which is included in the Global Top Five, results from Division V (Regions) feature: Promotion and marketing 229

79 To do more Top Fives by professional unit group Strategic Programmes Chart 3.71 Top five to do more Strategic Programmes The activities that libraries should do essentially build on worth they already do well. They should develop their unique contributions and advocate very strong for their principles and role. Professional Unit Report Top Five from Strategic Programmes shares three items with the Global Top Five (Chart 3.49): Community engagement Partnership and collaboration Support learning, literacy and reading Instead of Embrace digital innovation and Training and development of staff and leaders, which are included in the Global Top Five, results from Strategic Programmes feature: ADVOCACY Foster research and innovation 230

80 To do more Top Fives by professional unit group Community Chart 3.72 Top five to do more Community LEADERSHIP Professional Unit Report Top Five from Community shares four items with the Global Top Five (Chart 3.49): EMBRACE DIGITAL INNOVATION Training and development of staff and leaders Partnership and collaboration Community engagement Instead of Support learning, literacy and reading, which is included in the Global Top Five, results from Community feature: Advocacy 231

81 WHAT SHOULD LIBRARIES DO LESS? TO DO LESS GLOBAL TOP FIVE Chart 3.73 To do less Global Top Five Libraries should stop to have as target point the traditional library focus: only to be a buyer; only to be a physical library; only to provide services for the in-house users. They should work towards a better fit between the skills and values of LIS professionals and the managerial structures within which they work. Professional Unit Report The number of one on the list of what libraries should do less is WORKING IN ISOLATION. Global Top Five also includes: Being inflexible, bureaucratic and implementing too many restrictions Resisting and fearing change Having a passive approach Maintaining outdated services and collections 232

82 TO DO LESS DIMENSION LIBRARY TYPES Chart 3.74 To do less - Global Online voting results by library type Ranking of things which libraries should do less is consistent across all library types. School librarians want to work less in isolation than the average respondent. National libraries find Duplicating slightly more important than other library types. Maintaining outdated services is ranked slightly higher in public and school libraries. 233

83 To do less Top Fives by library type National Libraries Chart 3.75 Top five to do less National libraries In general, libraries should be more selfconfident: stop justifying themselves of being useful and think positively about their contribution to the society they serve. Professional Unit Report Top Five from national libraries shares all five items with the Global Top Five (Chart 3.73): BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY RESTRICTIONS Working in isolation Resisting and fearing change Having a passive approach Maintaining outdated services and collections 234

84 To do less Top Fives by library type Academic and Research Libraries Chart 3.76 Top five to do less Academic and Research Libraries Stop being an island in society; stop doing that that others do better; waiting to take proactive role in meeting their needs; and stop being afraid of changes. Professional Unit Report Top Five from academic and research libraries shares all five items with the Global Top Five (Chart 3.73): WORKING IN ISOLATION Being inflexible, bureaucratic and implementing too many restrictions Resisting and fearing change Having a passive approach Maintaining outdated services and collections 235

85 To do less Top Fives by library type Public Libraries Chart 3.77 Top five to do less Public Libraries Traditional libraries were havens of peace and tranquillity. In the current era libraries need to be less preoccupied with our own rules, ideals and collections, and reach out more to our communities. Professional Unit Report Top Five from public libraries shares all five items with the Global Top Five (Chart 3.73): BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY RESTRICTIONS Resisting and fearing change Working in isolation Having a passive approach Maintaining outdated services and collections 236

86 To do less Top Fives by library type School Libraries Chart 3.78 Top five to do less School Libraries The strongest area of consensus was the need to be less concerned about physical collections and lending. Professional Unit Report Top Five from school libraries shares all five items with the Global Top Five (Chart 3.73): WORKING IN ISOLATION Being inflexible, bureaucratic and implementing too many restrictions Resisting and fearing change Having a passive approach Maintaining outdated services and collections 237

87 To do less Top Fives by library type Special Libraries Chart 3.79 Top five to do less Special Libraries Libraries should stop focusing on traditional services and being so fearful about changing current practice. Professional Unit Report Top Five from special libraries shares all five items with the Global Top Five (Chart 3.73): WORKING IN ISOLATION Being inflexible, bureaucratic and implementing too many restrictions Resisting and fearing change Having a passive approach Maintaining outdated services and collections 238

88 To do less Top Fives by library type Other Types of Libraries Chart 3.80 Top five to do less Other Types of Libraries Stop whining, not focusing on digitization but community user needs. Professional Unit Report Top Five from other types of libraries shares four items with the Global Top Five (Chart 3.73): WORKING IN ISOLATION Resisting and fearing change Being inflexible, bureaucratic and implementing too many restrictions Having a passive approach Instead of Maintaining outdated services and collections, which is included in the Global Top Five, results from other types of libraries feature: Relying on collections instead of community needs 239

89 TO DO LESS DIMENSION LIBRARY EXPERIENCE Chart 3.81 To do less - Global Online voting results by library experience Stop living in the past. Professional Unit Report Answers to question about what libraries should do less are mostly consistent across generations of librarians. Resisting and fearing change is ranked higher among librarians in their early career (1-10 years of library experience). 240

90 TO DO LESS DIMENSION REGIONS Chart 3.82 To do less - Global results by region Stop working in isolation! National Workshop Report Answers to question about what libraries should do less are consistent across regions. Having a passive approach is ranked a little higher in Europe and Latin America and the Caribbean. Relying on collections instead of community needs moves into the top five in Middle East and North Africa. 241

91 To do less Top Fives by region Africa Chart 3.83 Top five to do less Africa Libraries are not guardians of books. They must make them accessible. And librarians should less complain about their fate. National Workshop Report Top Five from regions of Africa shares four items with the Global Top Five (Chart 3.73): WORKING IN ISOLATION Resisting and fearing change Being inflexible, bureaucratic and implementing too many restrictions Maintaining outdated services and collections Instead of Having a passive approach, which is included in the Global Top Five, results from Africa feature: Relying on collections instead of community needs 242

92 To do less Top Fives by region Asia and Oceania Chart 3.84 Top five to do less Asia and Oceania The passive and negative attitude of librarians and library staff affect the reputation of library services. National Workshop Report Top Five from regions of Asia and Oceania shares all five items with the Global Top Five (Chart 3.73): BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY RESTRICTIONS Resisting and fearing change Working in isolation Having a passive approach Maintaining outdated services and collections 243

93 To do less Top Fives by region Europe Chart 3.85 Top five to do less Europe We must refuse activities and actions understandable and necessary only for librarians. National Workshop Report Top Five from regions of Europe shares four items with the Global Top Five (Chart 3.73): WORKING IN ISOLATION Being inflexible, bureaucratic and implementing too many restrictions Resisting and fearing change Having a passive approach Instead of Maintaining outdated services and collections, which is included in the Global Top Five, results from Europe feature: Being shy and humble 244

94 To do less Top Fives by region Latin America and the Caribbean Chart 3.86 Top five to do less Latin America and the Caribbean We need to change our way of thinking about the way libraries were the past decade. We need to see our jobs in other way more creative and more inclusive. National Workshop Report Top Five from regions of Latin America and the Caribbean shares all five items with the Global Top Five (Chart 3.73): WORKING IN ISOLATION Resisting and fearing change Being inflexible, bureaucratic and implementing too many restrictions Having a passive approach Maintaining outdated services and collections 245

95 To do less Top Fives by region Middle East and North Africa Chart 3.87 Top five to do less Middle East and North Africa Libraries must change its services and the way they work. National Workshop Report Top Five from regions of Middle East and North Africa shares four items with the Global Top Five (Chart 3.73): BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY RESTRICTIONS Working in isolation Resisting and fearing change Maintaining outdated services and collections Instead of Having a passive approach, which is included in the Global Top Five, results from Middle East and North Africa feature: Relying on collections instead of community needs 246

96 To do less Top Fives by region North America Chart 3.88 Top five to do less North America There is the need to spend less time and money introducing new technology and more time assessing user needs so that the introduction of new technology is effective. National Workshop Report Top Five from regions of North America shares all five items with the Global Top Five (Chart 3.73): BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY RESTRICTIONS Resisting and fearing change Working in isolation Having a passive approach Maintaining outdated services and collections 247

97 TO DO LESS DIMENSION PROFESSIONAL UNITS Chart 3.89 To do less Professional Unit workshops results by division It is essential that, in order for libraries to move forward, they stop fearing change and leave their comfort zone. Professional Unit Report The number one - BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY RESTRICTIONS, received more attention during professional unit workshops if to compare to ranking of other items on the list, and there are moderate variations among different groups. Strategic Programmes highlights Accepting without questioning which is of same importance as Maintaining outdated services and collections. Relying on collections instead of community needs is ranked above the average by Division II (Library Collections) and Division IV (Support of the Profession). 248

98 To do less Top Fives by professional unit group Division I Chart 3.90 Top five to do less Division I (Library Types) Libraries should look for opportunities to outsource, review the need for activities, asking if the activities are still relevant. Professional Unit Report Top Five from Division I (Library Types) shares four items with the Global Top Five (Chart 3.73): MAINTAINING OUTDATED SERVICES AND COLLECTIONS Resisting and fearing change Having a passive approach Being inflexible, bureaucratic and implementing too many restrictions Instead of Working in isolation, which is included in the Global Top Five, results from Division I (Library Types) feature: Duplicating 249

99 To do less Top Fives by professional unit group Division II Chart 3.91 Top five to do less Division II (Library Collections) Libraries need to cooperate to reduce costs and increase access. Professional Unit Report Top Five from Division II (Library Collections) shares three items with the Global Top Five (Chart 3.73): BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY RESTRICTIONS Maintaining outdated services and collections Working in isolation Instead of Resisting and fearing change and Having a passive approach, which are included in the Global Top Five, results from Division II (Library Collections) feature: Relying on collections instead of community needs Accepting without questioning 250

100 To do less Top Fives by professional unit group Division III Chart 3.92 Top five to do less Division III (Library Services) Libraries need to stop complaining, not to expect future funding levels to remain constant, and set too many rules. Professional Unit Report Top Five from Division III (Library Services) shares four items with the Global Top Five (Chart 3.73): BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY RESTRICTIONS Resisting and fearing change Having a passive approach Working in isolation Instead of Maintaining outdated services and collections, which is included in the Global Top Five, results from Division III (Library Services) feature: Relying on collections instead of community needs 251

101 To do less Top Fives by professional unit group Division IV Chart 3.93 Top five to do less Division IV (Support of the Profession) There was a lot of agreement, notably the feeling that cataloguing processes needed to be rethought. Professional Unit Report Top Five from Division IV (Support of the Profession) shares three items with the Global Top Five (Chart 3.73): Having a passive approach Being inflexible, bureaucratic and implementing too many restrictions Resisting and fearing change Instead of Having a passive approach and Maintaining outdated services and collections, which are included in the Global Top Five, results from Division IV (Support of the Profession) feature: RELYING ON COLLECTIONS INSTEAD OF COMMUNITY NEEDS Decision-making based on assumptions 252

102 To do less Top Fives by professional unit group Division V Chart 3.94 Top five to do less Division V (Regions) Librarians need to be more active and to work in more collaborative programs and services. Professional Unit Report Top Five from Division V (Regions) shares four items with the Global Top Five (Chart 3.73): Maintaining outdated services and collections Being inflexible, bureaucratic and implementing too many restrictions Working in isolation Resisting and fearing change Instead of Having a passive approach, which is included in the Global Top Five, results from Division V (Regions) feature: DUPLICATING 253

103 To do less Top Fives by professional unit group Strategic Programmes Chart 3.95 Top five to do less Strategic Programmes Libraries and library workers should develop the confidence to provide the leadership and strategic decision making that will help support and build their roles in society. Professional Unit Report Top Five from Strategic Programmes shares four items with the Global Top Five (Chart 3.73): Maintaining outdated services and collections Working in isolation Having a passive approach Resisting and fearing change Instead of Being inflexible, bureaucratic and implementing too many restrictions, which is included in the Global Top Five, results from Strategic Programmes feature: ACCEPTING WITHOUT QUESTIONING 254

104 To do less Top Fives by professional unit group Community Chart 3.96 Top five to do less Community Lack of flexibility was identified as a problem, since it hinders the appropriation of new technologies, formats and resources that must be incorporated into the work done by libraries. Professional Unit Report Top Five from Community shares four items with the Global Top Five (Chart 3.73): BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY RESTRICTIONS Resisting and fearing change Having a passive approach Working in isolation Instead of Being inflexible, bureaucratic and implementing too many restrictions, which is included in the Global Top Five, results from Strategic Programmes feature: Decision-making based on assumptions 255

105 WHAT ARE THE MAIN CHALLENGES TO LIBRARIES CHALLENGES GLOBAL TOP FIVE Chart 3.97 Main challenges Global Top Five This was very difficult vote as participants listed a number of challenges and most were critical. National Workshop Report The number one challenge to libraries is INSUFFICIENT LIBRARY FUNDING AND INVESTMENT. Global Top Five also includes: Value of libraries not understood by funders and stakeholders Ongoing technological changes Image and status of libraries Managing change 256

106 CHALLENGES DIMENSION LIBRARY TYPES Chart 3.98 Main challenges - Global Online voting results by library type We should not be locked out only in our socium. National Workshop Report Top challenges are consistent across library types. Lack of leadership capacity is ranked slightly higher by national libraries and other types of libraries. Ever increasing user-expectations ranked higher by national libraries, school libraries and those not librarians. 257

107 Challenges Top Fives by library type National Libraries Chart 3.99 Top five main challenges National libraries Libraries have a clear and positive future but need to define a clear and valuable role in an industry in the middle of disruption. National Workshop Report Top Five from national libraries shares four items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Value of libraries not understood by funders and stakeholders Ongoing technological changes Image and status of libraries Instead of Managing change, which is included in the Global Top Five, results from national libraries feature: Lack of skilled staff 258

108 Challenges Top Fives by library type Academic and Research Libraries Chart Top five main challenges Academic and Research Libraries With evidences pointing to technological advancements, education reform, societal changes, literacy of customers and globalization, it is quite clear that the future of librarianship is overwhelmingly different from all the previous concepts of librarianship. All these require a professional who can easily embrace technology and continuously find ways to integrate it to library services. National Workshop Report Top Five from academic and research libraries shares four items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Value of libraries not understood by funders and stakeholders Ongoing technological changes Image and status of libraries Instead of Managing change, which is included in the Global Top Five, results from academic and research libraries feature: Inadequate infrastructure 259

109 Challenges Top Fives by library type Public Libraries Chart Top five main challenges Public Libraries The neoliberal trend to defund public goods as well as the increasing costs and quantity of scholarly resources results in libraries spending more time on fundraising. Professional Unit Report Top Five from public libraries shares all five items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Value of libraries not understood by funders and stakeholders Image and status of libraries Ongoing technological changes Managing change 260

110 Challenges Top Fives by library type School Libraries Chart Top five main challenges School Libraries In addition to their usual job responsibilities, librarians and library assistants in schools are assigned with other task like clerical jobs, assisting teachers in invigilating the examination, substitute teachers in their absence. Sometimes they feel over-loaded with task and are not being able to devote 100% to library job. National Workshop Report Top Five from school libraries shares four items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Value of libraries not understood by funders and stakeholders Ongoing technological changes Image and status of libraries Instead of Managing change, which is included in the Global Top Five, results from school libraries feature: Inadequate infrastructure 261

111 Challenges Top Fives by library type Special Libraries Chart Top five main challenges Special Libraries Without the economic basis, how can we achieve our goals or even survive? Professional Unit Report Top Five from special libraries shares four items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Value of libraries not understood by funders and stakeholders Ongoing technological changes Image and status of libraries Instead of Managing change, which is included in the Global Top Five, results from special libraries feature: Inadequate infrastructure 262

112 Challenges Top Fives by library type Other Types of Libraries Chart Top five main challenges Other Types of Libraries Staying current and meeting the changing needs of users in the face of new technologies and an increasingly diverse society seems to be the leading thread. Professional Unit Report Top Five from other library types libraries shares four items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Value of libraries not understood by funders and stakeholders Image and status of libraries Ongoing technological changes Managing change 263

113 CHALLENGES DIMENSION LIBRARY EXPERIENCE Chart Main challenges - Global Online voting results by library experience Staying relevant means not to be marginalized by competitors such as Internet. Professional Unit Report There are slight variations in answers by library experience. Insufficient library funding and investment is slightly more critical to early career professionals (1-10 years of library experience). Managing change is slightly more critical to late career professionals (31+ years of experience). 264

114 CHALLENGES DIMENSION REGIONS Chart Main challenges - Global results by region Top two challenges are consistent across regions. Managing change is ranked slightly higher in Latin America and the Caribbean and North America. Lack of skilled staff and Lack of leadership capacity is ranked above average in Middle East and North Africa. Inadequate infrastructure is the third in Africa and Latin America and Caribbean. 265

115 Challenges Top Fives by region Africa Chart Top five main challenges Africa Libraries should provide pertinent information according to the community need. National Workshop Report Top Five from region of Africa shares four items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Value of libraries not understood by funders and stakeholders Ongoing technological changes Image and status of libraries Instead of Managing change, which is included in the Global Top Five, results from Africa feature: Inadequate infrastructure 266

116 Challenges Top Fives by region Asia and Oceania Chart Top five main challenges Asia and Oceania These main challenges are also hard for us to do, especially in the rural part that far away such as internet connection; staff have not enough library skill and also insufficient books and equipment. National Workshop Report Top Five from region of Asia and Oceania shares four items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Value of libraries not understood by funders and stakeholders Ongoing technological changes Image and status of libraries Instead of Managing change, which is included in the Global Top Five, results from Asia and Oceania feature: Inadequate infrastructure 267

117 Challenges Top Fives by region Europe Chart Top five main challenges Europe Besides technological challenges, problems lie in the vocational skills of librarians and insufficient funding for libraries. National Workshop Report Top Five from region of Europe shares all five items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Value of libraries not understood by funders and stakeholders Image and status of libraries Ongoing technological changes Managing change 268

118 Challenges Top Fives by region Latin America and the Caribbean Chart Top five main challenges Latin America and the Caribbean More and more libraries jobs are being closed down. The perception of the citizenship about our profession is wrong and the librarians needs to do a lot of work to change this. Right now, we have less librarian's positions than 20 years ago. National Workshop Report Top Five from region of Latin America and the Caribbean shares four items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Value of libraries not understood by funders and stakeholders Ongoing technological changes Managing change Instead of Image and status of libraries, which is included in the Global Top Five, results from Latin America and the Caribbean feature: Inadequate infrastructure 269

119 Challenges Top Fives by region Middle East and North Africa Chart Top five main challenges Middle East and North Africa Associations are an effective element in overcoming library challenges and raising their concerns to officials. National Workshop Report Top Five from region of Middle East and North Africa shares three items with the Global Top Five (Chart 3.97): Value of libraries not understood by funders and stakeholders Insufficient library funding and investment Ongoing technological changes Instead of Image and status of libraries and Managing change, which are included in the Global Top Five, results from Middle East and North Africa feature: Lack of skilled staff Inadequate infrastructure 270

120 Challenges Top Fives by region North America Chart Top five main challenges North America Perceptions of libraries are changing, and we need to respond. National Workshop Report Top Five from region of North America shares all five items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Value of libraries not understood by funders and stakeholders Ongoing technological changes Image and status of libraries Managing change 271

121 CHALLENGES DIMENSION PROFESSIONAL UNITS Chart Main challenges Professional Unit workshops results by division There are slight variations in answers among professional units. Insufficient library funding and investment takes the first place in total results and is rated above average by Division II (Library Collections) and Community. Managing change is ranked twice above the average by Strategic Programmes, which also highlights Inadequate legal environment. Value of libraries not understood by funders and stakeholders is ranked higher by Division III (Library Services), Division V (Regions), and Community. 272

122 Challenges Top Fives by professional unit group Division I Chart Top five main challenges Division I (Library Types) Libraries need to secure funding to develop their spaces to be inviting for meeting, research and study and social purposes while at the same time serving a community of remote users via relevant technologies. Professional Unit Report Top Five from Division I (Library Types) shares all five items with the Global Top Five (Chart 3.97): ONGOING TECHNOLOGICAL CHANGES Insufficient library funding and investment Image and status of libraries Managing change Value of libraries not understood by funders and stakeholders 273

123 Challenges Top Fives by professional unit group Division II Chart Top five main challenges Division II (Library Collections) Libraries should reflect the history and the present. Free access to information is necessary for a democratic society. Professional Unit Report Top Five from Division II (Library Collections) shares three items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Ongoing technological changes Managing change Instead of Value of libraries not understood by funders and stakeholders and Image and status of libraries, which are included in the Global Top Five, results from Division II (Library Collections) feature: Ensuring open and equal access to information Information literacy 274

124 Challenges Top Fives by professional unit group Division III Chart Top five main challenges Division III (Library Services) This was an area in which there was significant agreement around these issues, particularly for the challenges of technological change, limited resources, and difficulties that libraries face in telling the story of what they do politicians making decisions need to understand the value of libraries and their work. Professional Unit Report Top Five from Division III (Library Services) shares all five items with the Global Top Five (Chart 3.97): VALUE OF LIBRARIES NOT UNDERSTOOD BY FUNDERS AND STAKEHOLDERS Insufficient library funding and investment Ongoing technological changes Image and status of libraries Managing change 275

125 Challenges Top Fives by professional unit group Division IV Chart Top five main challenges Division IV (Support of the Profession) Libraries may need to create a counter-movement such as slow information time to reflect and engage! Clearly define their value-added attributes to users (more to offer than Google and Social Media) in particular to the younger generations. Professional Unit Report Top Five from Division IV (Support of the Profession) shares three items with the Global Top Five (Chart 3.97): ONGOING TECHNOLOGICAL CHANGES Insufficient library funding and investment Value of libraries not understood by funders and stakeholders Instead of Image and status of libraries and Managing change, which are included in the Global Top Five, results from Division IV (Support of the Profession) feature: Contribute to the inclusion and integration of all community citizens Ever increasing user-expectations 276

126 Challenges Top Fives by professional unit group Division V Chart Top five main challenges Division V (Regions) It is essential that libraries reaffirm their importance to society and to the stakeholders, as this will allow them to get the resources they need. Professional Unit Report Top Five from Division V (Regions) shares four items with the Global Top Five (Chart 3.97): IMAGE AND STATUS OF LIBRARIES Value of libraries not understood by funders and stakeholders Insufficient library funding and investment Managing change Instead of Ongoing technological changes, which is included in the Global Top Five, results from Division V (Regions) feature: Lack of skilled staff 277

127 Challenges Top Fives by professional unit group Strategic Programmes Chart Top five main challenges Strategic Programmes We need to build the evidence base to strengthen and support our advocacy, and also and the development of our services. Professional Unit Report Top Five from Strategic Programmes shares three items with the Global Top Five (Chart 3.97): Managing change Insufficient library funding and investment Ongoing technological changes Instead of Value of libraries not understood by funders and stakeholders and Image and status of libraries, which are included in the Global Top Five, results from Strategic Programmes feature: INADEQUATE LEGAL ENVIRONMENT Ever increasing user-expectations 278

128 Challenges Top Fives by professional unit group Community Chart Top five main challenges Community Libraries should reflect the history and the present. Free access to information is necessary for a democratic society. Professional Unit Report Top Five from Community shares three items with the Global Top Five (Chart 3.97): INSUFFICIENT LIBRARY FUNDING AND INVESTMENT Value of libraries not understood by funders and stakeholders Ongoing technological changes Instead of Image and status of libraries and Managing change, which are included in the Global Top Five, results from Community feature: Lack of skilled staff Capacity to advocate 279

129 WHAT WOULD BE THE CHARACTERISTICS OF A UNITED LIBRARY FIELD? CHARACTERISTICS GLOBAL TOP FIVE Chart Characteristics of a united library field Global Top Five A united library field could bring up and work together with issues that are common for all types of libraries the wish to give everyone free access to education and information. Professional Unit Report The number one on the list of characteristics of a united library field IS EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND TECHNOLOGIES. Global Top Five also includes: Powerful partnerships and collaboration Empowered libraries build more informed, literate and participative societies Commitment to quality Library Information Science (LIS) education and development Motivated staff 280

130 CHARACTERISTICS DIMENSION LIBRARY TYPES Chart Characteristics of a united library field - Global Online voting results by library type A united library field should act as a pillar for democracy and freedom of speech. Professional Unit Report There are just slight variations in answers by library types. Effective and efficient use and sharing of resources and technologies is more important to national libraries, academic and research libraries, and special libraries than other library types. Empowered libraries build more informed, literate and participative societies is more important to school and public libraries. 281

131 Characteristics Top Fives by library type National Libraries Chart Top five characteristics of a united library field National libraries Librarians are natural collaborators and take that for granted as a core activity of the profession. National Workshop Report Top Five from national libraries shares all five items with the Global Top Five (Chart 3.121): EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND TECHNOLOGIES Powerful partnerships and collaboration Empowered libraries build more informed, literate and participative societies Commitment to quality Library Information Science (LIS) education and development Motivated staff 282

132 Characteristics Top Fives by library type Academic and Research Libraries Chart Top five characteristics of a united library field Academic and Research Libraries Learning environment at universities, and meeting of information needs of participants in the scientific and educational process in the university is a characteristic of a united (academic) library field. National Workshop Report Top Five from academic and research libraries shares four items with the Global Top Five (Chart 3.121): EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND TECHNOLOGIES Powerful partnerships and collaboration Empowered libraries build more informed, literate and participative societies Commitment to quality Library Information Science (LIS) education and development Instead of Motivated staff, which are included in the Global Top Five, results from academic and research libraries feature: A Global Vision dynamically connected with local strategies 283

133 Characteristics Top Fives by library type Public Libraries Chart Top five characteristics of a united library field Public Libraries By following united library field approach, a librarian will focus more on patron s services rather than other collection-based library processes. National Workshop Report Top Five from public libraries shares four items with the Global Top Five (Chart 3.121): EMPOWERED LIBRARIES BUILD MORE INFORMED, LITERATE AND PARTICIPATIVE SOCIETIES Effective and efficient use and sharing of resources and technologies Powerful partnerships and collaboration Motivated staff Instead of Commitment to quality Library Information Science (LIS) education and development, which is included in the Global Top Five, results from public libraries feature: A Global Vision dynamically connected with local strategies 284

134 Characteristics Top Fives by library type School Libraries Chart Top five characteristics of a united library field School Libraries When the global vision for libraries is adjusted to the local strategy of each library, the result is the implementation of similar functions and services. Professional Unit Report Top Five from school libraries shares four items with the Global Top Five (Chart 3.121): EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND TECHNOLOGIES Empowered libraries build more informed, literate and participative societies Powerful partnerships and collaboration Commitment to quality Library Information Science (LIS) education and development Instead of Motivated staff, which is included in the Global Top Five, results from school libraries feature: A Global Vision dynamically connected with local strategies 285

135 Characteristics Top Fives by library type Special Libraries Chart Top five characteristics of a united library field Special Libraries High level goals should be raised for the characteristics of the library field, especially valuable, reflecting the realities of world development, the current situation and threats. National Workshop Report Top Five from special libraries shares four items with the Global Top Five (Chart 3.121): EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND TECHNOLOGIES Powerful partnerships and collaboration Empowered libraries build more informed, literate and participative societies Commitment to quality Library Information Science (LIS) education and development Instead of Motivated staff, which is included in the Global Top Five, results from special libraries feature: A Global Vision dynamically connected with local strategies 286

136 Characteristics Top Fives by library type Other Types of Libraries Chart Top five characteristics of a united library field Other Types of Libraries There is a sense of the great potential of being a united library field dedication to our core values, being a beacon of freedom of expression, the democratization of collections and the open sharing of information and collections ; respecting our diversity and using it to meet the challenges we face. Professional Unit Report Top Five from other types of libraries shares four items with the Global Top Five (Chart 3.121): EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND TECHNOLOGIES Powerful partnerships and collaboration Empowered libraries build more informed, literate and participative societies Commitment to quality Library Information Science (LIS) education and development Instead of Motivated staff, which is included in the Global Top Five, results from other types of libraries feature: A Global Vision dynamically connected with local strategies 287

137 CHARACTERISTICS DIMENSION LIBRARY EXPERIENCE Chart Characteristics of a united library field - Global Online voting results by library experience Libraries should let more young people join the profession, so we can learn from them. This opinion is in line with the need to change and update education of librarians and enable international exchange of best practice. National Workshop Report There are just slight variations across generations of librarians. Powerful partnerships and collaboration are slightly more important to late career professionals (31+ years of library experience). Motivated staff is slightly more important to early careers professionals (1-10 years of library experience). A united voice for strong advocacy actions is slightly more important to more experienced librarians. 288

138 CHARACTERISTICS DIMENSION REGIONS Chart Characteristics of a united library field - Global results by region There are just some slight variations across regions. Powerful partnerships and collaboration are slightly more important in North America than in other regions. Commitment to quality Library Information Science (LIS) education and development is more important to Africa, Latin America and the Caribbean, and Middle East and North Africa than other regions. 289

139 Characteristics Top Fives by region Africa Chart Top five characteristics of a united library field Africa Unified library field dot not simply remain fine words on paper, but that concrete measures are actually implemented. National Workshop Report Top Five from the region of Africa shares four items with the Global Top Five (Chart 3.121): EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND TECHNOLOGIES Powerful partnerships and collaboration Commitment to quality Library Information Science (LIS) education and development Empowered libraries build more informed, literate and participative societies Instead of Motivated staff, which is included in the Global Top Five, results from Africa feature: A Global Vision dynamically connected with local strategies 290

140 Characteristics Top Fives by region Asia and Oceania Chart Top five characteristics of a united library field Asia and Oceania The most critical characteristic for the library would be for it to remain transparent and have a willingness to share resources and knowledge with others. National Workshop Report Top Five from the region of Asia and Oceania shares four items with the Global Top Five (Chart 3.121): EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND TECHNOLOGIES Powerful partnerships and collaboration Empowered libraries build more informed, literate and participative societies Commitment to quality Library Information Science (LIS) education and development Instead of Motivated staff, which is included in the Global Top Five, results from Asia and Oceania feature: A Global Vision dynamically connected with local strategies 291

141 Characteristics Top Fives by region Europe Chart Top five characteristics of a united library field Europe A united library field would provide advocacy, cooperation, and usercentred services. National Workshop Report Top Five from the region of Europe shares all five items with the Global Top Five (Chart 3.121): EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND TECHNOLOGIES Powerful partnerships and collaboration Empowered libraries build more informed, literate and participative societies Motivated staff Commitment to quality Library Information Science (LIS) education and development 292

142 Characteristics Top Fives by region Latin America and the Caribbean Chart Top five characteristics of a united library field Latin America and the Caribbean The work of united librarians and a united library field can increase advocacy within the field and help sway the decision and policy makers. National Workshop Report Top Five from the region of Latin America and the Caribbean shares four items with the Global Top Five (Chart 3.121): EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND TECHNOLOGIES Empowered libraries build more informed, literate and participative societies Powerful partnerships and collaboration Commitment to quality Library Information Science (LIS) education and development Instead of Motivated staff, which is included in the Global Top Five, results from Latin America and the Caribbean feature: A Global Vision dynamically connected with local strategies 293

143 Characteristics Top Fives by region Middle East and North Africa Chart Top five characteristics of a united library field Middle East and North Africa The unified desktop space unifies all available capacities to raise the banner of libraries. National Workshop Report Top Five from the region of Middle East and North Africa shares four items with the Global Top Five (Chart 3.121): EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND TECHNOLOGIES Commitment to quality Library Information Science (LIS) education and development Powerful partnerships and collaboration Empowered libraries build more informed, literate and participative societies Instead of Motivated staff, which is included in the Global Top Five, results from Middle East and North Africa feature: A Global Vision dynamically connected with local strategies 294

144 Characteristics Top Fives by region North America Chart Top five characteristics of a united library field North America A united library field could obviously benefit librarians and libraries. National Workshop Report Top Five from the region of North America shares three items with the Global Top Five (Chart 3.121): EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND TECHNOLOGIES Powerful partnerships and collaboration Empowered libraries build more informed, literate and participative societies Instead of Commitment to quality Library Information Science (LIS) education and development and Motivated staff, which are included in the Global Top Five, results from North America feature: A united voice for strong advocacy actions A Global Vision dynamically connected with local strategies 295

145 CHARACTERISTICS DIMENSION PROFESSIONAL UNITS Chart Characteristics of a united library field Professional Unit workshops results by division There are moderate variations in answers from professional units. While POWERFUL PARTNERSHIPS AND COLLABORATION in the total number one, professional units bring A Global Vision dynamically connected with local strategies, A united voice for strong advocacy actions, and Drawing on the strengths of all into the Top Five. Strategic Programmes highlight Transparency. 296