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1 A 5 - D a y T r a i n i n g P r o g r a m PMP E x a m C e r t i f i c a t i o n P r e p a r a t i o n W o r k s h o p P M B O K G u i d e F i f t h E d i t i o n C o u r s e # P M P P r e p a r e d & P r e s e n t e d b y : D r. J a m a l F. A l B a h a r, P h. D., A V S, P M P R e g i s t e r e d P M P # A s a R. E. P., P R O M I S h a s b e e n a p p r o v e d b y P M I t o i s s u e p r o f e s s i o n a l d e v e l o p m e n t u n i t s ( P D U s ) f o r i t s t r a i n i n g c o u r s e s PMP, PMBOK, and the Registered Education Provider logo are registered marks of the Project Management Institute, Inc.

2 PMP Exam Certification Preparation Workshop Page 2 P R E L U D E In today s world, the demand for change is unrelenting in almost every organization. A project approach has become widely recognized as the principal vehicle for delivering such change, for example, in implementing strategic initiatives, developing new assets and investments, products and/or services, or introducing new technologies. Furthermore, as business becomes more complex, few projects deliver real benefits in isolation, increasingly organizations have to find ways to manage a program or portfolio of projects to achieve their goals. Within PROMIS group, we have developed a project management center of excellence over the last 23 years and developed considerable insight into what it takes and makes project delivery and project management successful. In particular, it addresses the ``missing link`` of project management thinking. As this discipline has matured, becoming recognized as an important branch of management, methodologies and processes have been developed and standardized. These formal program structures and techniques combined with the right values and behaviours of the participants that make the biggest difference between success and failure. At PROMIS, It is our strong believe over the past 23 years that in addition to sound foundation of well-established and recognized best practices project management processes, organizations, especially projects-driven, deliver consistently when project approach and behaviours are embedded in their culture. Successful project managers align such project management processes with the project in hand be pragmatic about what can be delivered and the way it can be done. In other words, aligning the organization and the project raises the likelihood of success as project is always mistakenly dealt with as an island without managing the project interfaces and influences.

3 PMP Exam Certification Preparation Workshop Page 3 S ECTION I: I N T R O D U C T I O N Welcome Welcome to the PMP Certification Preparation Training Workshop. Following are important information about this training workshop/program and its objectives. Workshop Objectives The Certification preparation Workshop will provide the participants a comprehensive practical review of the Project Management Body of Knowledge (PMBOK Guide - Fifth Edition), the latest release of PMBOK Guide by PMI, which forms the basis for the PMP exam. Instructional Methods In addition to lectures notes the presenter uses, the participants will have group class discussions, sample tests, question and answers sessions, go through lots of sample real questions similar to those expected on the exam and discuss correct answers, and mock exams to give them a feeling of the real exam environment and to reinforce the understanding of major concepts and ideas the students are to have learned. Also, offer a simulated web-based practice exams for further practice and learning by the student of the various knowledge areas and project management process groups. The student will be able to assess and evaluate their results and scores and gauge the level of understanding they gained from the workshop. Furthermore, we will provide support and consultation during the application procedure and help the participants to prepare their credentials and qualifications to submit to PMI in order for them to be eligible to take the PMP exam. Measurable Learning Objectives: Understand and refresh understanding of PMBOK Guide Fifth Edition (Latest edition) Identify and understand the key elements of each of the project management processes Identify and understand the 10 knowledge areas you need to know to pass the PMP exam Identify and incorporate best practices relating to professional responsibility Identify personal knowledge gaps and define areas to focus study on Prepare for the PMP Certificate exam Avoid common pitfalls associated with taking the PMP exam Develop / Manage study plan for taking the PMP exam Develop a personal list of exam tips, tricks, techniques and activities to help retain information Use effectively PMP exam time

4 PMP Exam Certification Preparation Workshop Page 4 Understand a broader range of Project Management concepts, terms and skills Implement basic PMP exam question approach strategies Complete Sample exams using PMP Exam Simulator Compile PMP exam strategy that you can use in the actual exam environment Meet the 35 hour Project Management training requirement for the PMP application Measurable Learning Outcomes: Upon completion of our PMP Exam Preparation workshop, you will: Be familiar with the ten (10) knowledge areas and five (5) process groups of the PMBOK Guide. Understand how the ten (10) knowledge areas interact with the five (5) project management process groups in managing projects. Understand, in detail, the 47 processes of the PMBOK Guide Fifth Edition and the nuances and meanings of each of the definitions within each process. This includes comprehensive understanding of the inputs/tools & techniques/output model underlying the PMBOK Guide Fifth Edition. Be able to practically align the framework of the PMBOK Guide with a concrete understanding of how the project management process works within your organization. Be able to rapidly construct a success sheet of process and knowledge areas to be used as a supporting tool in studying for the PMP Exam. Know how to more effectively answer the questions in the PMP Exam, and develop tips for optimizing your time in the examination room. Have a practical framework to manage your last few days or weeks prior to taking the PMP Exam. Assess your readiness to pass the PMP Exam by evaluating your results and scores from practice test questions in class and from practicing web-based simulated questions. Training Workshop Strategy The INTERACTIVE training will be based on active DYNAMIC training principles, where participants and the certified PMP instructor work together towards achieving Workshop goals and objectives. Participants are encouraged to: Participate and engage fully during the workshop Ask challenging Questions in the spirit of competitiveness Be proactive in team exercises Learn from collective experiences form others

5 PMP Exam Certification Preparation Workshop Page 5 The Workshop Manual The workshop manual is designed to help the participants to prepare for and pass the PMP exam and more importantly implement practically in real life environment all Project Management Processes learned in class and in line with and based on their work environment being a project-driven organization. This study guide is developed to be used as part of the PMP exam preparation Workshop. It is designed to help participants pass the PMP exam. Tips and recommendations on this guide focus on the exam preparation strategy that focuses on PMBOK Guide Fifth Edition as the main reference for exam preparation. This study guide should only be used as a supporting document to help participants prepare for the exam. All practice questions on this guide are developed to help participants prepare for the PMP exam. They are almost similar to the computerized PMP exam questions. However, taking these practice tests will help participants assess their knowledge of PMBOK Guide, and form their perspective, can give an indication of their preparedness to take the exam. Each participant will receive an original hardcopy of PMBOK Guide Fifth Edition, issued by Project Management Institute (PMI), U.S.A. for his own study use. In addition, we will provide each participant with an interactive online access to over 1,600 questions (simulation model) similar to the real PMP exam to get more confident with the type of questions, practice more and prepare for the PMP Exam. PMP Exam Preparation Workshop Approach The Workshop will follow the following training approach: Provide an overview of the PMP Exam Conduct a thorough review of PMBOK Guide - Fifth Edition Help participants assess their preparedness to take the PMP Exam, and the areas they need to improve in to pass. Help participants to become familiar with the types of exam questions to expect and to be familiar with the style, type and approach of such situational tricky questions. Provide tips and tricks for studying and passing the exam Take a SAMPLE Test for each knowledge area of PMBOK Guide Fifth Edition and a Full 200 questions exam at the end of the workshop Workshop Material The main reference for this Workshop is the PMBOK Guide Fifth Edition. This document is intended to be a study guide, not a substitution for PMBOK Guide Fifth Edition. This manual should be studied in conjunction with PMBOK Guide - Fifth Edition.

6 PMP Exam Certification Preparation Workshop Page 6 Workshop Overview PMP Exam Overview Tips and Tricks for studying and passing the PMP Exam PMBOK Guide chapters review PMBOK Guide chapters focus PMBOK Guide chapters practice exams Initial and final practice exam sessions PMP Exam Structure The exam includes 200 multiple choice questions with four answers per question. Exam must be completed within four hours. Points are given for correct answers; there are no penalties for wrong answers. The questions are not in the same order as PMBOK Guide; questions jump from one topic to another and can cover multiple topics in one question. Questions are randomly generated from a large database that contains PMP exam questions from the main server in the U.S.A. PMP Exam Questions Following are some information on the PMP exam questions: Time is not very tight. Some exam takers finish the exam in half the time and use the rest of the time for review. Very minimal percentage of questions (approximately 2%) expects you to memorize PMBOK Guide processes titles, their inputs, tools & techniques, or outputs. Questions on the exam fall into three main categories: o Knowledge Questions: testing your knowledge of PMBOK Guide Fifth Edition o Application Questions: testing your ability to apply PMBOK Guide Fifth Edition in real life situations and circumstances o Analysis questions: testing your ability to analyze situations based on PMBOK Guide Fifth Edition About 45% of the questions on the exam are situational questions. They test your ability to act in a real time situation based on PMBOK Guide standard. This is a test of your ability, combined with experience, in implementing wellknown project management processes, more than your knowledge alone. Expect questions on earned value methodology Very often, you will feel one question has more than one right answer. However, there is only one Best answer for the question. Look for the wording of the question and it should give you a clue about which answer is the ``most`` correct one being ``best`` answer. The majority of the questions in the exam test your understanding of the subject, more than your ability to memorize. Hence, DO NOT memorize!

7 PMP Exam Certification Preparation Workshop Page 7 Tips for passing the exam: Make sure you understand the material, do not memorize it. The more real-life experience you have with the models and processes of PMBOK Guide, the higher the chances of passing the exam. You must read and reread PMBOK Guide - Fifth Edition Not every true statement is a correct answer. Sometimes the exam will give you a true statement to distract you, but it is not the answer to that specific question. Most generalizations are incorrect. So, always, never, must in an answer might be an indication that it is the wrong answer. Usually more subtle statements like often, sometimes, maybe, generally might lead you to a more correct answer. Try to visit the exam site before taking the exam, if possible. Use the process of elimination to discard multiple choice answers that are obviously wrong. Remember that an answer to a question you do not know might be given in another exam question. So, as you go through the exam, keep it in the back of your mind that you might come across an answer from a previous question. Use all exam time. Do not leave early unless you are sure you answered and reviewed all questions. Make yourself familiar with the types of questions and the style of questions used by PMI. Get used to tricky psychometric questions and how to handle them properly without panic or discomfort. Always answer questions from PMI s perspective. Do not answer based on your opinion or personal experience. Try to use information and knowledge gained from the PM training workshop. Do not use grammatical context to lead you to the correct answer. Sometimes in filing the blanks, the answer might not be in the right grammatical context. Always read the question carefully before reading the answers. Actually, try to formulate an answer in your mind before looking at the multiple-choice answers. Make sure your read ALL the multiple choices, even if you think you found the answer. A lengthy answer is not an indication of a correct answer. Look for words like "best, never, first, always, most, most likely, less likely, except Make note of these words so to remember them as you answer the question. The Spirit of PMI An important criterion to passing the exam is to always remember what I call The spirit of PMI. These are not necessarily mentioned in the PMBOK Guide. However, going through the PMBOK Guide, you can tell that there is a frame of mind and a set of assumptions taken about what a good project management environment should be like in an organization. This section describes this spirit as closely as possible. So, always remember to have this spirit when attempting to answer exam questions. Following are descriptions of the spirit of PMI:

8 PMP Exam Certification Preparation Workshop Page 8 Have a good understanding of the project manager role from the PMI s perspective. Remember that the project manager must be proactive not reactive in applying effective project management practices. Work Breakdown Structure (WBS) is important for every project and they are very beneficial for all stakeholders. Historical information from past projects are kept and then used in new projects. This information includes duration estimates, task definitions, actual and estimated durations, costs, risks identified, etc. Remember the need for a management plan for the following: time, cost, quality, risk, etc. These plans help you define how you will manage every aspect on your project all integrated together in one framework, project management plan. Everything should be coordinated with stakeholders on a project. Stakeholders expectations must be managed by the project manager. All roles and responsibilities must be clearly assigned to specific individuals on the project so each project team member knows who does what. A Project Management Plan (PMP) is more than just a Bar Chart or (WBS). Remember the need for monitoring and control of your project. You must have a plan to monitor and control: Cost, Schedule, Scope, Risk, etc. These plans are created during planning process group. Project Management Processes help improve the probability of success for projects. Always remember the reason we use each process and the benefits reaped from proper use and implementation of each process (total 47 processes). Kick-off meetings are meeting of all parties involved in project. It is held at the end of a planning phase to ensure all are aware of their roles and responsibilities and tasks. It should also include the Customer or the End User. It is considered a communication and coordination meeting between all key stakeholders.

9 S ECTION I I : W O R K S H O P O U T L I N E (5D AY S ) Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition, Project Management Institute, Inc DAY ONE: Review and Understand Project Management Fundamentals, Principles & Basic Definitions Review and Understand the Five (5) Project Management Process Groups Review and Understand the Project Management Ten (10) Knowledge Areas Overview Project Management Fundamentals/Principles: PMBOK Guide Fifth Edition - an overview What do we mean by Project; Program; Portfolio? Definition of Project Management Organizations and Project Life Cycle: How Organizations influence the Application of Project Management? Project Stakeholders and their Active Role in Project Management Project Team vs. Project Management team Project Life Cycle vs. Product Life Cycle what is the Difference? The Project Management Processes for a Project: Project Management Process Groups Process Interactions Initiating Process Group Planning Process Group Executing Process Group Monitoring and Controlling Process Group Closing Process Group The Project Management Ten (10) Knowledge Areas Understand Project Integration Management as described in PMBOK Guide Fifth Edition how to initiate a project, how to develop project charter; project management plan, how to monitor and control project work; and how to close a project or phase Module 1: Project Integration Management Develop Project Charter Develop Project Management Plan Direct and Manage Project Work Monitor and Control Project Work Perform Integrated Change Control Close Project or Phase Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition, Project Management Institute, Inc. 2013, Table 3-1, Page 61

10 PMP Exam Certification Preparation Workshop Page 10 DAY TWO Understand Project Scope Management as described in PMBOK Guide Fifth Edition how to plan for project scope, how to develop and define project scope; how to create WBS; and how to monitor and control changes to project scope Module 2: Project Scope Management Plan scope Management Collect Requirement Define scope Create WBS Validate scope Control scope Understand Project Time Management as described in PMBOK Guide Fifth Edition how to plan for project schedule, how to define project activities; how to estimate activity duration and resources; how to develop a project schedule; and how to monitor and control changes to project schedule. Module 3: Project Time Management Plan Schedule Management Define Activities Sequence Activities Estimate Activity Resources Estimate Activity Duration Develop Schedule Control Schedule Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition, Project Management Institute, Inc. 2013, Table 3-1, Page 61

11 PMP Exam Certification Preparation Workshop Page 11 DAY THREE Understand Project Cost Management as described in PMBOK Guide Fifth Edition how to plan for project cost, how to estimate activities and project costs; how to determine approved budget; and how to monitor and control changes to project costs. Module 4: Project Cost Management Plan Cost Management Estimate Costs Determine Budget Control Costs Understand Project Quality Management as described in PMBOK Guide Fifth Edition how to plan for quality, how to perform quality assurance; and how to monitor and control changes in project quality requirements. Module 5: Project Quality Management Plan Quality Management Perform Quality Assurance Control Quality DAY FOUR Understand Project Human Resources Management as described in PMBOK Guide Fifth Edition how to plan for needed and required human resources, how to acquire the needed project team; and how to develop the level of skills and knowledge of the project team and manage performance of the project team. Module 6: Project Human Resource Management Plan Human Resource Management Acquire Project Team Develop Project Team Manage Project Team Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition, Project Management Institute, Inc. 2013, Table 3-1, Page 61

12 PMP Exam Certification Preparation Workshop Page 12 Understand Project Communications Management as described in PMBOK Guide Fifth Edition how to plan for effective communications between the project team and project stakeholders, how to manage communications between the project stakeholders; and how to control communications between project stakeholders and resolve issues that would affect the project goals and objectives. Module 7: Project Communications Management Plan Communications Management Manage Communications Control Communications DAY FIVE Understand Project Risk Management as described in PMBOK Guide Fifth Edition how to plan for risk management; how to identify project risks; how to perform qualitative and quantitative risk analysis for the identified project risks (probability and impact of risks); how to put a plan for risk responses and strategies to treat risks; and how to monitor and control project risks during execution of the project. Module 8: Project Risk Management Plan Risk Management Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Response Control Risks Understand Project Procurement Management as described in PMBOK Guide Fifth Edition how to plan for procurement; how to carry out and conduct procurement, i.e., preparation of procurement documents, receiving bids, etc., how to control changes to the procurement and how to close contract and/or service agreement. Module 9: Project Procurement Management Plan Procurement Management Conduct Procurements Control Procurements Close Procurements Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition, Project Management Institute, Inc. 2013, Table 3-1, Page 61

13 PMP Exam Certification Preparation Workshop Page 13 Understand Project Stakeholder Management as described in PMBOK Guide Fifth Edition how to identify project stakeholders, both internal and external; how to develop a plan to manage project stakeholders; how to manage effectively the involvement, engagement, and influence of project stakeholders; and how to control engagement of project stakeholders and resolve issues to meet project goals and objectives. Module 10: Project Stakeholder Management Identify Stakeholders Plan Stakeholder Management Manage Stakeholder Engagement Control Stakeholder Engagement Project Professional Responsibility Management As a PMP recognized Project Management Professional, the participants agree to support and adhere to the responsibilities described in the PMI s PMP Code of Professional Conduct, namely, responsibilities to the profession and responsibilities to customers and the public. It is part of the PMP Exam and participants should recognize the importance of having a Code of Professional Conduct and Ethics. Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition, Project Management Institute, Inc. 2013, Table 3-1, Page 61

14 PMP Exam Certification Preparation Workshop Page 14 Workshop Format: Adopt engaging and interactive style ``classroom lectures`` 8 hours per day of training to introduce and practice the new topics and PM processes and to ensure common understanding of the basics of PM processes among all the participants; Present topics in very DYNAMIC and INTERACTIVE environment with discussions, feedback, and constructive debate and Q/A sessions between the presenter and the participants with real life situations and examples drawn from the participants specific work environment and current projects in hand; Encourage challenging questions and answers Q/A sessions among the participants with the spirit of competitiveness; Engage the participants with both individual and group/team exercises; and; Conduct initial project management knowledge assessment test at beginning and end of the workshop to gauge gained knowledge and practical understanding and implementation of the PM processes as described in PMBOK Guide Fifth Edition.

15 PRESENTER: Dr. Jamal F. AlBahar, PMP, AVS, Registered Arbitrator is a registered PMP with PMI (Registration # ). Dr. AlBahar is a regional and international Expert and Consultant in the areas of Project Management and Construction Contracts, Claims Analysis, and Arbitration, and Project Risk Management. His recent consulting work is focusing on Project Management Applications using PMBOK Guide and the Analysis of Construction Delay Claims using CPM Schedule. Dr. AlBahar is a Registered Associate Value Specialist (AVS), and frequent regional and International speaker on all subjects related to Project Management, Construction Contracts, Tendering Procedures, Claims Analysis and Evaluation, Contract Administration and Management, Risk Analysis and Management, and Value Engineering. Dr. AlBahar is a Registered Arbitrator, and a regional renowned expert in Contracts, Claims Analysis, Pricing and Risk analysis and Management using computer simulation techniques. His most recent consulting assignment, and as part of a team, was to review and rewrite the general Conditions of Contracts and Consultancy Agreement (both General and Particular) for Dubai Municipality. Dr. AlBahar has conducted more than 500 public and in-house training Workshops in the last twenty-two (22) years on subjects related to Project Management, PMP Exam Preparation Workshops, Contracts, Claims, Project Management Fundamentals & Applications, Value Engineering, Budgeting and Cost Estimating, and Effective Project Administration Procedures and many more. Dr. AlBahar has carried out several consultancy assignments in the field of Project Management, Construction Contracts & Claims and Value Engineering. He has conducted workshops, courses, and international seminars for senior managers and various engineering and non-engineering professionals in the U.K. Saudi Arabia, Abu Dhabi - U.A.E., Dubai U.A.E., Kuwait, Oman, Bahrain, Qatar, Malaysia, Lebanon, Australia, Greece, Austria, Spain, Germany, Singapore, Thailand, and the U.S.A.