PEOPLE SOLUTIONS CAREER CAMPUS. Changing people s lives daily YOUR PEOPLE SOLUTIONS AND BUSINESS PROCESS OUTSOURCE PARTNER OF CHOICE

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1 PEOPLE SOLUTIONS CAREER CAMPUS Changing people s lives daily YOUR PEOPLE SOLUTIONS AND BUSINESS PROCESS OUTSOURCE PARTNER OF CHOICE

We ensure that the skills development needs of the youth are aligned with the business needs of our customers.

2 Bytes People Solutions Career Campus focuses on empowering South Africa s unemployed youth. Our Career Campus team has the expertise and skills to prepare and equip individuals for the World of Work, contributing to their financial independence and the development of South Africa as a whole. We ensure that the skills development needs of the youth are aligned with the business needs of our customers. In order for the youth to contribute meaningfully to the country s economic success, they need to be equipped with the skills necessary to become competent and productive employees. Our solution is holistic, offering a full spectrum of services. In addition, our solutions are also available to full time employees who are motivated to further their education and obtain a formal qualification. Bytes People Solutions changes people s lives daily. WHY CAREER CAMPUS? Career Campus provides solutions as a MICT, FASSET, and Services SETA accredited training provider which comprises a team of assessors, moderators and facilitators who are skilled in the delivery, project management and implementation of learning programmes. Career Campus has a proud track record in partnering with a diverse range of customers across a multitude of industries in providing learning programmes and related value added services. Our solutions can be designed and implemented utilising technologies to improve the reach to people who do not have easy access to skills development opportunities, improve internal efficiencies and increase productivity levels. Our solutions are aligned to the business needs of our customers and make provision for the customisation of the learning experience to enhance the readiness of the learner for the workplace. To date, we have trained thousands of unemployed South Africans with 60% being female and a fair portion of the total being people living with a disability. Career Campus can deliver the learning programmes and services nationally, including designated local communities and rural regions. Training paths for different occupations starting from a NQF Level 2 and progressing to a NQF Level 5 form part of our career planning and advice services. Employees can obtain a qualification on a modular basis. Our learning programmes can include international vendor certification. In addition to the lives that we jointly change, partnering with Career Campus has a number of benefits. These include BBBEE scorecard benefits and tax incentives. Bytes People Solutions is a Level 2 BBBEE Contributor, with Value Added Supplier status, enabling our Customers to claim % of their spend towards preferential procurement measurement for their own BBBEE status.

OUR SERVICES Recruitment and Selection Sourcing of

Reference checks Career advice Onboarding and

Opening of bank accounts Administering of payroll

with the relevant seta Facilitation and Assessments

Learner leave Workplace Portfolio Management

Mentoring and Learner Support Disability

3 OUR SERVICES Recruitment and Selection Sourcing of candidates Psychometric assessments Interviews Reference checks Career advice Onboarding and Orientation Preparing learner information packs Opening of bank accounts Administering of payroll Signing of learner agreements Learner registration with the relevant seta Facilitation and Assessments Moderation Uploading of results Attendance records Learner leave Workplace Portfolio Management Portfolio management Site visits Assessments Mentoring and Learner Support Disability sensitivity and workplace assessment Reporting Progress reports Steering committee meetings

OUR LEARNING PROGRAMME CLUSTERS Career Campus offer programmes in the following clusters: PROGRAMME CLUSTER LEARNERSHIP PROGRAMME NQF LEVEL SAQA ID National Certificate: Contact Centre Support 2

Information Technology: End User Computing 3 61591 Information Technology Further Education and Training Certificate: Information Technology: Technical Support -CompTIA 4 78964 National Certificate:

4 OUR LEARNING PROGRAMME CLUSTERS Career Campus offer programmes in the following clusters: PROGRAMME CLUSTER LEARNERSHIP PROGRAMME NQF LEVEL SAQA ID National Certificate: Contact Centre Support Contact Centre National Certificate: Contact Centre and Business Process Outsourcing Support National Certificate: Contact Centre Further Education and Training Certificate: Information Technology: End User Computing Information Technology Further Education and Training Certificate: Information Technology: Technical Support -CompTIA National Certificate: Information Technology: Systems Support National Certificate: Information Technology: Systems Development National Certificate: Information Technology: Systems Development Business Analysis National Certificate: Business Analysis Support Practice Generic Management Further Education and Training Certificate: Generic Management National Certificate: Generic Management Certificate: Accounting Technician Accounting Further Education and Training Certificate: Accounting Technician Certificate: Accounting Technician FAIS* FAIS Warehousing* National Certificate: Wholesale and Retail Operations Business Administration New Venture Creation* National Certificate: Business Administration Services Business Administration New Venture Creation New Venture Creation Marketing and Sales* Marketing EDTP* Education Development and Training * Programme approval in the process to be finalised. All our learning programmes are aligned to unit standards and are registered with the relevant SETA s. On the successful completion of a learning programme, candidates will obtain a national certificate or statement of results.

RECRUITMENT AND SELECTION CRITERIA Career Campus recruits applicants for both learnership and internship programmes.

apply) Be between the ages of 18 and 35 Be presentable and have good English communication and interpersonal skills Have no criminal

applies for learnership programmes need to meet the following additional criteria: Have successfully completed Grade 12 Have a pass

need to meet the following additional criteria: Completed a tertiary qualification i.e. diploma or degree related to the programme

5 RECRUITMENT AND SELECTION CRITERIA Career Campus recruits applicants for both learnership and internship programmes. Applicants who meet the following minimum entry criteria below will qualify to apply: Be South African citizen, (all races can apply) Be between the ages of 18 and 35 Be presentable and have good English communication and interpersonal skills Have no criminal record Be locally based Not be studying full time People with disabilities with a relevant medical certificate Applicants who applies for learnership programmes need to meet the following additional criteria: Have successfully completed Grade 12 Have a pass rate of 50% for Maths and / or Science Have a pass rate of 50% for English second language Applicants who applies for an internship need to meet the following additional criteria: Completed a tertiary qualification i.e. diploma or degree related to the programme cluster As part of the recruitment process eligible applicants are invited for an interview as well as skills and psychometric assessments. We assist companies with the evaluation of employees for an internal learnership, thereby ensuring that the right employees are selected for a specific qualification. Career Campus also advises and assists companies with Workplace Accommodation Assessments for people with disabilities.

OUR APPROACH TO LEARNING AND ASSESSMENTS LEARNING Our learning approach is informed by the target population and the requirements of our

delivery can follow a blended approach e.g.

three key learning components i.e. theory, practical s and work based assignments and our learning programmes are designed to engage our

Our face-to-face interactions are honest, powerful and unique with our learners going away feeling motivated, educated and inspired.

6 OUR APPROACH TO LEARNING AND ASSESSMENTS LEARNING Our learning approach is informed by the target population and the requirements of our customers. Learning delivery can follow a blended approach e.g. instructor led, e-learning, simulations, and real time technology and can include learnerships, internships and skills programmes. Our training programmes include three key learning components i.e. theory, practical s and work based assignments and our learning programmes are designed to engage our target audience intellectually and emotionally. Our face-to-face interactions are honest, powerful and unique with our learners going away feeling motivated, educated and inspired. With a team of accredited and experienced facilitators we are able to effectively facilitate the transfer of knowledge and skills, resulting in the successful completion of programmes and the required behavioural change. ASSESSMENTS Assessment is an integral part of the learning programmes. When a learner cannot demonstrate that knowledge and skills transfer took place, the training spend is worthless. Our certified assessors and moderators conduct assessments per the following principles: Fairness Validity Reliability Practicability Learning is assessed through classroom activities, formative and summative assessments. Learners who are not yet competent after the first assessments will be allowed a second and third attempt.

PROGRAMME BENEFITS BENEFITS FOR THE LEARNER Better self-esteem and improved confidence Improved workplace readiness and life orientation Acquired technical and soft skills Acquires a national

living standard of skilled individuals Receiving a higher level of skill to become actively involved in formal and informal economic activities Improving the employability of previously unemployed

improved skills leading to improved performance Talent development and retention and access to a pipeline of talent Improved productivity Cost effective training Reduced recruitment costs Tax

7 PROGRAMME BENEFITS BENEFITS FOR THE LEARNER Better self-esteem and improved confidence Improved workplace readiness and life orientation Acquired technical and soft skills Acquires a national qualification Career focus Acquires a platform to become financially independent BENEFITS FOR THE COMMUNITY Building capacity and the upliftment of skills of members of the community Improving the living standard of skilled individuals Receiving a higher level of skill to become actively involved in formal and informal economic activities Improving the employability of previously unemployed individuals Increasing the number of economically active individuals BENEFITS FOR THE ORGANISATION AND INDUSTRY Delivering on the business and people strategy Business improvement as a result of improved skills leading to improved performance Talent development and retention and access to a pipeline of talent Improved productivity Cost effective training Reduced recruitment costs Tax incentives Skill level claims BBBEE scorecard points on the skills development and employment equity categories Addresses social and economically inequalities Eradicates poverty OUR CLIENTS Bytes People Solutions has a proud track record of partnering with a wide range of customers across a multitude of industries to provide learning programmes and related values added services.

BPS HEAD OFFICE 241 Third Rd, Halfway Gardens Midrand, 1685, Gauteng Tel: +27 (11) 205 7000 Fax: +27 (11) 205 7110 Email: Gauteng.Sales@bytes.co.

8 BPS HEAD OFFICE 241 Third Rd, Halfway Gardens Midrand, 1685, Gauteng Tel: +27 (11) Fax: +27 (11) BPS CAPE TOWN Ground Floor, Oceana House 25 Jan Smuts St, Cape Town, 8001 Tel: + 27 (21) Fax: +27 (21) CTN.Sales@bytes.co.za BPS CAPE TOWN 3rd Floor, Heerengracht St Foreshore, 8001, Western Cape Tel: Fax: +27 (11) Sales@bytespeoplesolutions.co.za BPS HORISON 1 Kingfisher St, Roodepoort, 1724, Gauteng Tel: +27 (11) Fax: +27 (11) Sales@bytespeoplesolutions.co.za BPS KWA-ZULU NATAL No. 3 Sugar Close, 2nd Floor Gateview, Umhlanga Ridge, 4320 Tel: +27 (31) Fax: +27 (31) DBN.Sales@bytes.co.za BPS MIDRAND Unit 14, Growthpoint Business Park Cnr. Tonetti and Old Johannesburg Rd Midrand, 1685, Gauteng Tel: +27 (11) Fax: +27 (11) Gauteng.Sales@bytes.co.za BPS RANDBURG 10 Philips St, Randburg, 2194, Gauteng Tel: +27 (11) Sales@bytespeoplesolutions.co.za BPS PORT ELIZABETH 1st Floor, Cnr. 1st Ave and Cape Rd, Port Elizabeth, 6045, Eastern Cape Tel: Sales@bytespeoplesolutions.co.za CAREER CAMPUS Block E, Bytes Business Park, 241 Third Rd, Halfway Gardens Midrand, 1685, Gauteng Tel: +27 (11) Tel: +27 (11) YOUR PEOPLE SOLUTIONS AND BUSINESS PROCESS OUTSOURCE PARTNER OF CHOICE PEOPLE SOLUTIONS

The Isett Seta Career Guide 2010

The Isett Seta Career Guide 2010 Our Vision: The Isett Seta seeks to develop South Africa into an ICT knowledge-based society by encouraging more people to develop skills in this sector as a means of contributing