The journey so far. MSc Business Improvement

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1 MSc Business Improvement Information Session 7 June 2017 The journey so far Well established programme at UU UU provider - private and public sector Business Improvement Masters Initially - request from SET to HSCLC Continuing strong partnership arrangement with UU and HSCLC Co-design and co-delivery; UU, HSCLC, SET Practical application and assessment First set of students completing year 1 in June 1

2 Quality & Continuous Improvement Quality 2020 (level 3) EFQM LEAN IHI FISH Systems Thinking Entry requirements Students are expected to: have an honours degree OR have extensive work experience but no formal academic qualifications These students will be required to submit an additional piece of written information and to attend a discussion with course tutors 2

3 Delivery and attendance Module length: 3 consecutive days Students will typically be required to attend up to 15 days per year Master s programme over three years with a option to fast-track completion over two years Students may also exit the course after: Year 1 (60 credit points) with a Postgraduate Certificate (PgCert) Year 2 (120 credit points) with a Postgraduate Diploma (PgDip) Course structure & dates Proposed Induction dates - HSCLC Fri 15 th September 17 (am) and at UU Fri 22 nd September 17 (am) students to attend both dates Operational Excellence Year 1 Semester 1 Semester 2 Semester 3 Leadership & Change Management Quality & Process Management Strategy * Location: UU Location: HSC LC Location: HSC LC Location: UU Dates - 26, 27, 28 Sept 2017 Dates - 21, 22, 23 Nov 2017 Dates - 27, 28 Feb & 1 Mar 2018 Dates - 8,9, 10 May 2018 Year 2 Semester 1 Semester 2 Semester 3 Innovation Management People Development & Involvement Financial Decision Making Location: UU Location: HSC LC Location: UU Business Transformation Project ** Business Transformation Project (continued)** Business Transformation Project (continued)** * Modules must be taken by first year students on a two-year fast track Master s programme. ** Year 3 or Year 2 if choosing to fast track 3

4 Delivery and assessment Practical Programme Module delivery Lectures, key business speakers, case studies & simulations UU and HSCLC modules Assessment approach Students are set a practical assignments within the context of their own organisation Demonstrates their knowledge and understanding of the subject area Contributes practically to the organisations development and quality improvement activity Taught modules Year 1 Year 2 Operational Excellence - operations models and operations strategies that enable excellent performance Innovation Management - critically reflect on, and question, existing Innovation Management assumptions and Business models to contribute to innovationbased improvement Leadership and Change Management - the ability to lead and manage change effectively - understand the major contemporary issues in connection with organisational change Quality & Process Management - different approaches to process improvement with an emphasis on the IHI Model for Improvement as part of Quality Management Systems People Development & Involvement - introduction to the principles of people management and the factors that influence human behaviour - Knowledge and understanding of the core areas of Human Resource Management (HRM) and Human Factors Financial Decision-Making - understand what factors to take into consideration when considering investing in a project - most important non-financial measures 4

5 Master s option 1. Strategy provides an in-depth understanding of the processes of strategy development and how organisation create and maintain sustainability. given the opportunity to develop an extensive understanding of the student s organisational context and external environment and from this explore alignment with quality improvement activities and alternative approaches to transformation and sustainability. 2. Business Transformation Project gives students the opportunity to focus on an area of their organisation to apply business and quality improvement techniques learned on the course to it. students are able to provide an in depth report on how to improve quality and performance which is supervised by an academic within the Business School. Cost per year 1&2 2.5 MD places & 400* 2400 (if SLA not being used) per year Note: Year 3 Modules (Masters) costs to be paid directly by participant no SLA can be used** *Please check agreed payment with your line manager & SLA co-ordinator ** Additional funding is required to proceed from Postgraduate Diploma to Masters qualification 5

6 Contact Details Course enquiries to: (administrator) Any Questions? Without continual growth and progress, such words as improvement, achievement, and success have no meaning. Benjamin Franklin 6

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