Table of Contents. Training Guide Holding Module for Learner. Holding Module for Learner... 2

Transcription

1 Training Guide Holding Module for Learner Table of Contents Holding Module for Learner... 2 Learners...2 Learning Paths...2 Learning Path... 3 Learning Plan...7 Add Supervisor... 7 Learning Plan (Catalog Activity)... 9 Learning Plan (External Activity) Learning Plan (Approval) Catalog Search (Course Selection)...35 Catalog Search (e.g. Workshop) Catalog Search (e.g. ECDL / ICDL) Mandatory Courses My Learning...44 My To Do (Self Registered) My To Do (Pre-registered) Mandatory Courses My Requested Learning (Approval Required) Learning History...56 Print Certificate Print Transcript (Learning History) Settings and Preferences...63 Plug-Ins LMS OnDemand Training...64 LMS OnDemand Training Page i

2 Holding Module for Learner Learners Welcome to the new LMS GeoLearning LMS is a Windows based Learning Management System with intuitive navigation. Course selection and registration are available. As Learners become more knowledgeable new features will be introduced. We have kept the popular Learning Paths from the old LMS to assist the selection of relevant courses by job role. Under My Learning fast access to UNDP's Mandatory Courses has been introduced. Top Level Menu Options used in LMS 1. Learning Paths: The popular Learning Paths from the old LMS to assist the selection of relevant courses by job role. 2. My To Do: Courses you have chosen for yourself (Self Registered) and courses/workshops that you have been assigned (i.e. Pre-registered) 3. Catalog Search: Lists available online and instructor-led courses. 4. Learning History: Used to Print a Certificate; View your Learning History (Transcript Report) and view Gradebook (allows you to mark grades and completion for certain user-defined task). 5. Learning Plan: Your learning plans with due date and description (from Success Factors) 6. Setting and Preferences: Allows the setting of your Regional Preferences and the selection and download of any required Plug-Ins (necessary to run some courses) 7. OnDemand: Direct access to corporate online training for Atlas, LMS and the RCA Learning Paths Learning Paths Learning paths are suggested learning paths based on Job Roles. For your convenience, each job title has a corresponding learning path. Please note that the curricula are illustrative, not comprehensive, and based on what is available in the LMS. The selected learning resources are listed in order of priority (decided upon through extensive consultation). The approximate time to complete each course has also been indicated for your guidance. Simply click on the course you would like to take. Courses that are not underlined will be coming soon. You will find:

3 - Corporate Mandatory Courses for all staff - Required Courses for each job title which are necessary to complete - Recommended Courses for each job title designed to enhance staff effectiveness - Other Course Suggestions offered to provide staff with additional courses that may be useful and of interest to their jobs. Learning Path Learning Paths Learning paths are suggested learning paths based on Job Roles. For your convenience, each job title has a corresponding learning path. Please note that the curricula are illustrative, not comprehensive, and based on what is available in the LMS. The selected learning resources are listed in order of priority (decided upon through extensive consultation). The approximate time to complete each course has also been indicated for your guidance. Simply click on the course you would like to take. Courses that are not underlined will be coming soon. You will find: - Corporate Mandatory Courses for all staff - Required Courses for each job title which are necessary to complete - Recommended Courses for each job title designed to enhance staff effectiveness - Other Course Suggestions offered to provide staff with additional courses that may be useful and of interest to their jobs. Procedure In this topic you learn how to use Learning Paths for a Programme Manager. You will review Manadatory Courses, Required Courses, Recommended Courses and Suggested Courses for a Programme Manager.

4 Step Action 1. Learning Path This is the home page of the LMS. 2. Select a Learning Path Click the Learning Path icon. 3. Select a Learning Path In this example we are selecting the Learning Path for a Programme Manager. Select Programme. 4. Select a Learning Path In this example we are selecting the Learning Path for a Programme Manager. Select Programme Manager.

5 Step Action 5. Mandatory Courses for the Programme Manager Role are displayed. To review the Required Courses for this role Click the Required Courses link. 6. Required Courses for the Programme Manager Role are displayed. To review the Recommended Courses for this role Click the Recommended Courses link. 7. Recommended Courses for the Programme Manager Role are displayed. To review the Other Course Suggestions for this role Click the Other Course Suggestions link. 8. Select a Mandatory Course Click the Corporate Mandatory Courses link. 9. Click the Ethics Training link.

6 Step Action 10. Click the Maximize/Restore button. Step Action 11. Click the Ethics Training option. 12. Click the Launch button. 13. Click Submit. 14. You are now ready to begin the UNDP mandatory Ethics Course. 15. Congratulations - in this topic you learned how to use Learning Paths for a Programme Manager. End of Procedure.

7 Learning Plan Learning Plan Your learning plans with due dates, description and learning activity. All staff members are expected to have in LMS a mimimum of one approved Learning Goal and one completed Learning Activity within that Learning Goal (in the current RCA time frame). This will represent a Green on the dashboard. Role Definitions 1) Learner - a staff member who will be using LMS to enter their Learning Goals and apply for a Learning Event (Course, Training etc) 2) Supervisor/Approver - a Supervisor Approves their staff member's Learning Goals. Add Supervisor Select a Supervisor When you assign yourself a Supervisor you grant the Supervisor the ability to view your User's Profile and Learning Data as well as to include that data in the reports that they can generate. Your Supervisor is responsible for approving your Learning Goal(s). When you want to assign a Supervisor the system presents you with a list of UNDP staff in table format - selection takes place from this table. Procedure In this topic the staff member Mike Dodd will select Anant Sharma as his Supervisor.

8 Step Action 1. Learning Plan Page From Learning Plan Click the Add Supervisor link. 2. Click the Assign New Supervisors button. 3. Search for Users In this example we search for Anant Sharma. Enter the desired information into the Search for: field. Enter "sharma". 4. Click the Go button. 5. Click the SHARMA option. 6. Click the Next button. 7. Click the Save button.

9 Step Action 8. Note the added Supervisor 9. Congratulations - the Learner Mike Dodd has selected Anant Sharma as his Supervisor. End of Procedure. Learning Plan (Catalog Activity) Learning Plan Terminology PLEASE NOTE before you enter a Learning Plan you MUST have an assigned Supervisor. If you do not have an assigned supervisor see OnDemand for Learning Plan, Add a Supervisor. To enter a Learning Plan in the Learning Management System you need to be aware of the following terminology: Development Goal: skills. Learning Activity: a Learning Plan (with Learning Activities) to develop your knowledge and an Activity which supports the achievment of your Learning Goal e.g. a workshop attendance or a course selected from LMS. It is recommended that Learning Plans follows the RCA period.

10 Procedure In this example a Learning Plan is entered for the learner Mike Dodd. The Development Goal Name is "Enhance Atlas Procurement Skills" One activity is entered: "UNDP Procurement Certification". Step Action 1. Click the Learning Plan link. 2. Click the My Learning Plan link.

11 Step Action 3. Learning Goal Summary Page If Goals had been previously entered you would see a list of currently entered Goals. In this example, this is the first Goal. Click the Create a New Development Goal link.

12 Step Action 4. Add Development Goal Enter a meaningful Goal Name (Objective) Enter the desired information into the *Objective field. Enter "Enhance Atlas Procurement Skills". 5. Competencies Only Competencies related to your Job Code are listed. Select the related competency to the Development Goal. Click the Job Knowledge and Technical Expertise option.

13 Step Action 6. Add Development Goal Enter a meaningful Goal Description, think of it as an explanation to your Supervisor who will have to approve the Goal. Enter the desired information into the Description: field.

14 Step Action 7. RCA Dates Change the default dates as required. You may wish to change the dates to follow the current RCA period e.g. 1st February 2009 to 31st January Click the On Track list item.

15 Step Action 9. Click Add Learning Activity.

16 Step Action 10. Add Learning Activity Click the Add Learning Activity button. A Learning Activity is a learning resource (e.g. a workshop, an LMS Course etc) that addresses a skill area targeted for improvement. Adding a Learning Activity indicates a plan to achieve your Development Goal. 11. Add a Learning Activity Two options are available: 1) Custom Learning Activity - used for a Learning Activity NOT available in the LMS (e.g. an external seminar). 2) Select from Learning Catalog - for courses, classes and workshops available in the LMS. In this example the learner wishes to take the UNDP Procurement Certification. Click the Select from Learning Catalog button.

17 Step Action 12. Enter the desired information into the Keyword: field. Enter "Procurement". 13. Click the Search button. 14. Click the Procurement Certification option. 15. Click the Add Selected button. 16. Note the added Learning Activity. 17. Congratulations - you have learned how to enter a Learning Plan for the learner Mike Dodd. The Development Goal Name is "Enhance Atlas Procurement Skills" One activity was entered: "UNDP Procurement Certification". End of Procedure. Learning Plan (External Activity) Learning Plan Terminology PLEASE NOTE before you enter a Learning Plan you MUST have an assigned Supervisor. If you do not have an assigned supervisor see OnDemand for Learning Plan, Add a Supervisor. To enter a Learning Plan in the Learning Management System you need to be aware of the following terminology: Development Goal: skills. Learning Activity: a Learning Plan (with Learning Activities) to develop your knowledge and an Activity which supports the achievment of your Learning Goal e.g. a workshop attendance or a course selected from LMS. It is recommended that Learning Plans follows the RCA period. Procedure An external activity is a learning activity NOT available in the LMS Catalog.

18 In this example a Learning Plan is entered for the learner Mike Dodd. The Development Goal Name is "Improve Procurement Knowledge" An external learning activity is entered: "Fundamentals of Public Procurement". Step Action 1. Click the Learning Plan link. 2. Click the My Learning Plan link. 3. Learning Goal Summary Page If Goals had been previously entered you would see a list of currently entered Goals. In this example, this is the first Goal. Click the Create a New Development Goal link. 4. Add Development Goal Enter a meaningful Goal Name (Objective) Enter "Improve Procurement Knowledge".

19 Step Action 5. Competencies Only Competencies related to your Job Code are displayed. Select the related competency to the Development Goal. Click the Job Knowledge and Technical Expertise option. 6. Add Development Goal Enter a meaningful Goal Description, think of it as an explanation to your Supervisor who will have to approve the Goal. Enter "The LRC are responsible for large scale corporate procurement (e.g. Learning Management System and OnDemand/Oracle technical training environment) and require enhanced procurement knowledge with the Unit.

20 Step Action 7. RCA Dates Change the default dates as required. You may wish to change the dates to follow the current RCA period e.g. 1st February 2009 to 31st January 2010

21 Step Action 8. Click the Drop Down to select the current Status of the Development Goal.

22 Step Action 9. Click the On Track list item.

23 Step Action 10. Add Learning Activity A Learning Activity is a learning resource (e.g. a workshop, an LMS Course etc) that addresses a skill area targeted for improvement. Adding a Learning Activity indicates a plan to achieve your Development Goal. Click Add Learning Activity.

24 Step Action 11. Add a Learning Activity Two options are available: 1) Custom Learning Activity - used for a Learning Activity NOT available in the LMS (e.g. an external seminar). 2) Select from Learning Catalog - for courses, classes and workshops available in the LMS. In this example the learner wishes to take an external (custom) course. Click the Custom Learning Activity button. 12. Enter the desired information into the *Name field. Enter "Fundamentals of Public Procurement.". 13. Course Description Enter the desired information into the Description field. 14. Click the Drop Down to select the current Status of the Learning Acitivity.

25 Step Action 15. Click the Enrolled list item. 16. Enter the Start Date. Step Action 17. Enter the End Date.

26 Step Action 18. Click the Save & Close button.

27 Step Action 19. Review your Development Goal Click Save and Close

28 Step Action 20. Note the added Learning Activity. 21. Return to the LMS Click the Home link.

29 Step Action 22. Return to the LMS Click the LMS Home link. 23. Congratulations - in this topic you have learned how to enter a Learning Plan with an learning activity that is NOT available in the LMS Catalog. End of Procedure. Learning Plan (Approval) Supervisor Approval The staff member's Supervisor is responsible for approving the staff member's Learning Goals. In this example: The Supervisor is Anant Sharma. The Staff Member is Mike Dodd. Please be reminded to assign your Supervisor first (see OnDemand > Learners > Learning Plan > Add Supervisor)

30 Procedure In this topic you will learn how a Supervisor approves a Staff Member's Learning Goal. In this example: The Supervisor is Anant Sharma. The Staff Member is Mike Dodd. Step Action 1. Click the Learning Plan link.

31 Step Action 2. Click the My Learning Plan link.

32 Step Action 3. Learning Goals Home Page The Learning Goals Home Page displays your own Learning Goals and those of your supervisees. Anant Sharma has one supervisee (Mike Dodd). Click the View Learning Goals for Mike Dodd button. 4. The Learning Goals for the staff member Mike Dodd are displayed. Click the 1.1 option (or the Goal you wish to review and approve), 5. Click the Edit Development Goal button. 6. Click the Manager Approval drop down. 7. Select either Approve or Rejected.

33 Step Action 8. Scroll down (if necessary) to view the Learning Activities.

34 Step Action 9. Click the Save & Close button.

35 Step Action 10. The Learning Goal for Mike Dodd 'Enhance Atlas Procurement Skills' is Approved. 11. Congratulations - your have learned how to approve a Learning Goal. End of Procedure. Catalog Search (Course Selection) Catalog Search Course selection from the Catalog Search (List of Courses) The Course Catalog contains all the courses within the system. These include both internal UNDP courses and those provided by an external vendor (SkillSoft) sourced by the LRC. The catalog allows users to search and register for courses which can be viewed by featured course, by category, alphabetically, open ILT's (Instructor Led Training, e.g. a UNDP Face to Face Workshop) and Online Resources. Within the catalog, learners may do the following: Navigate through and search the catalog.

36 View available courses. Manage their individual view of the catelog through filters. Register for, enroll in, and/or submit requests for available courses. Choose a specific ILT (Instructor Led Training, e.g. a UNDP Face to Face Workshop) class once they have registered for a course. Terminology Featured Courses allows you to view courses that the LRC has marked as 'featured' within the system. These might be how new or popular the courses are or other criteria determined by the LRC. By Category allows you to view the course in their hierarchical category structure. These categories will reflect competency based learning. Use the plus (+) or minus (-) buttons to expand or contract the categories. Alphabetically allows you to see an alphabetical list of all available courses within the catalog. Open ILT's (Instructor Led Training, e.g. a UNDP Face to Face Workshop). Online Resources (Online documents - this is NOT to be confused with online training and courses). Catalog Search (e.g. Workshop) Catalog Search Course selection from the Catalog Search (List of Courses) The Course Catalog contains all the courses within the system. These include both internal UNDP courses and those provided by an external vendor (SkillSoft) sourced by the LRC. The catalog allows users to search and register for courses which can be viewed by featured course, by category, alphabetically, open ILT's (Instructor Led Training, e.g. a UNDP Face to Face Workshop) and Online Resources. Within the catalog, learners may do the following: Navigate through and search the catalog. View available courses. Manage their individual view of the catelog through filters. Register for, enroll in, and/or submit requests for available courses. Choose a specific ILT (Instructor Led Training, e.g. a UNDP Face to Face Workshop) class once they have registered for a course. Terminology Featured Courses allows you to view courses that the LRC has marked as 'featured' within the system. These might be how new or popular the courses are or other criteria determined by the LRC. By Category allows you to view the course in their hierarchical category structure. These categories will reflect competency based learning. Use the plus (+) or minus (-) buttons to expand or contract the categories.

37 Alphabetically allows you to see an alphabetical list of all available courses within the catalog. Open ILT's (Instructor Led Training, e.g. a UNDP Face to Face Workshop). Online Resources (Online documents - this is NOT to be confused with online training and courses). Procedure In this topic the Learner learns how to enroll (register) for a Workshop. In this example we enroll for the Learning Manager Workshop. Step Action 1. Click the Catalog Search link.

38 Step Action 2. Search Field In this example we wish to search for the Learning Manager Workshop. Enter the desired information into the Search for: field. Enter "learning". 3. Click the Go button. 4. Before enrolling for a Workshop ensure the course details meet your expectations / requirements. Ideally you should discuss with both your Supervisor and Learning Manager before enrolling. Click the Details button. 5. Click the Learning Manager Workshop option. 6. Click the View Details button. 7. Click the Enroll in this Class button. 8. You have successfully enrolled for the Learning Manager Workshop.

39 Step Action 9. The workshop for which you have enrolled now appears in your 'My To Do' list. 10. Congratulations - you have learned how to enroll (register) in a Workshop. End of Procedure. Catalog Search (e.g. ECDL / ICDL) Catalog Search Course selection from the Catalog Search (List of Courses) The Course Catalog contains all the courses within the system. These include both internal UNDP courses and those provided by an external vendor (SkillSoft) sourced by the LRC. The catalog allows users to search and register for courses which can be viewed by featured course, by category, alphabetically, open ILT's (Instructor Led Training, e.g. a UNDP Face to Face Workshop) and Online Resources. Within the catalog, learners may do the following: Navigate through and search the catalog. View available courses. Manage their individual view of the catelog through filters. Register for, enroll in, and/or submit requests for available courses.

40 Choose a specific ILT (Instructor Led Training, e.g. a UNDP Face to Face Workshop) class once they have registered for a course. Terminology Featured Courses allows you to view courses that the LRC has marked as 'featured' within the system. These might be how new or popular the courses are or other criteria determined by the LRC. By Category allows you to view the course in their hierarchical category structure. These categories will reflect competency based learning. Use the plus (+) or minus (-) buttons to expand or contract the categories. Alphabetically allows you to see an alphabetical list of all available courses within the catalog. Open ILT's (Instructor Led Training, e.g. a UNDP Face to Face Workshop). Online Resources (Online documents - this is NOT to be confused with online training and courses). Procedure In this topic we use the Advanced Search facility to find the ECDL / ICDL Course.

41 Step Action 1. Click the Catalog Search link. 2. Click the Advanced Search link. 3. In this example we are searching for: "ECDL/ICDL Module 1: Basic Concepts of Information Technology I" Enter the desired information into the Keyword: field. Enter "ICDL". 4. Click the Course Name option. 5. Click the Alphabetically link. 6. Click the Search button. 7. Click the Details button. 8. Click the ECDL/ICDL Module 1: Basic Concepts of Information Technology I option. 9. Click the Launch button. 10. Click the Enable Web Accessibility option. 11. Click the Play this Course link.

42 Step Action 12. ECDL ICDL You can begin the course. 13. Congratulations - you have learned how to use the Advanced Search facility to find the ECDL / ICDL Course. End of Procedure. Mandatory Courses UNDP Mandatory Courses Quick and easy access to UNDP's Manadatory Courses such as Orientation to UNDP; Security (Basic and Advanced); Harassment; Gender and Ethics Procedure In this example you will learn how to select the Mandatory Course 'Ethics Training'.

43 Step Action 1. Click My Learning Step Action 2. UNDP Mandatory Courses In the second column of the 'My Learning' page are UNDP's Mandatory Courses. Select and click on the desired course. In this example we select 'Ethics Training'. Click 'Ethics Training'. 3. Course Information Page Click the Enroll button. 4. Select the Ethics Training option.

44 Step Action 5. Click the Launch button. Step Action 6. Click Submit to start the Course. First you may wish to check the course settings. If your CO has low bandwidth you may wish to select the < 50kbps Bandwidth option. 7. Congratulations - you have learned how to select the Mandatory Course 'Ethics Training'. End of Procedure. My Learning My Learning My Learning is a good place for you to continue and/or monitor the progress of Courses and Workshops for which you are enrolled.

45 1) My To Do (Self Registered and Pre-registered) Self Registered courses - courses you have chosen to do yourself and may form part of your Learning Plan or Pre-registered events- refering normally to workshops that you have been pre-registered for - perhaps, for example, by your Learning Manager or the UNDP/Learning Resource Centre. 2) UNDP Mandatory Courses Quick access to UNDP's Manadatory Courses such as Orientation to UNDP; Security (Basic and Advanced); Harassement; Gender and Ethics 3) Announcements Quick, visible notification to Learning Announcements - such as new courses, or upcoming mandatory course deadlines etc My To Do (Self Registered) My To Do - Self Registered My To Do - Self Registered refers to courses that you have chosen yourself, it is a good place for you to continue and/or monitor the progress of courses for which you have already enrolled. Please Note: Before a course appears in 'My To Do - Self Registered' you first need to go to Catalog Search and select a Course. Procedure Self Registered refers to courses that you have chosen yourself, it is a good place for you to continue and/or monitor the progress of courses for which you have already enrolled. In this example we continue the course 'Ethics Training'.

46 Step Action 1. Click the My Learning link. 2. My Learning Page To continue a course already selected use the 'My To Do' column. In this example we wish to continue the Ethics Training. Click the Launch button or the Ethics Training link. 3. Click the Ethics Training option. 4. Click the Launch button.

47 Step Action 5. Click Submit to start the Course. First you may wish to check the course settings. If your CO has low bandwidth you may wish to select the < 50kbps Bandwidth option. 6. Congratulations - you have learned how to continue a course from the My Learning page. End of Procedure. My To Do (Pre-registered) My To Do - Pre-registered My To Do - Pre-registered refers normally to workshops for which you have been preregistered. For example, you may be pre-registered by your CO Learning Manager to a local in-house workshop or by the UNDP/Learning Resource Centre for a corporate event. My To Do - Pre Registered is found on the My Learning page on the bottom half the My To Do column.

48 Procedure In this example the Learner has been Pre Registered for a workshop called 'Introduction to the new LMS'. You will learn how to view the Workshop details, the Workshop Schedule and any material that needs to be reviewed in advance of the event. Step Action 1. My Learning Preregistered courses are located under My Learning. 2. My To Do Pre-Registered To view the details of a course for which you have been pre-registered click the course name. Click the Introduction to the new LMS link.

49 Step Action 3. Course Activity For some courses you may be expected to do background work before attending the event. In this example you are required to review the LMS OnDemand training content before attending the event. Click the option and Launch the training. 4. Course Schedule Click the Scheduled Classes link. 5. Click the Introduction to the new LMS option. 6. Click the View My Class Schedule button. 7. Course Schedule The course schedule is displayed in calendar format. Click the Close Record link. 8. View Course Details Click the Description link.

50 Step Action 9. Course details are displayed. 10. Congratulations - in this example the Learner had been Pre Registered for a workshop called 'Introduction to the new LMS'. You have learned how to view the Workshop details, the Workshop Schedule and any material that needs to be reviewed in advance of the event. End of Procedure. Mandatory Courses UNDP Mandatory Courses Quick and easy access to UNDP's Manadatory Courses such as Orientation to UNDP; Security (Basic and Advanced); Harassment; Gender and Ethics Procedure In this example you will learn how to select the Mandatory Course 'Ethics Training'.

51 Step Action 1. Click My Learning Step Action 2. UNDP Mandatory Courses In the second column of the 'My Learning' page are UNDP's Mandatory Courses. Select and click on the desired course. In this example we select 'Ethics Training'. Click 'Ethics Training'. 3. Course Information Page Click the Enroll button. 4. Select the Ethics Training option.

52 Step Action 5. Click the Launch button. Step Action 6. Click Submit to start the Course. First you may wish to check the course settings. If your CO has low bandwidth you may wish to select the < 50kbps Bandwidth option. 7. Congratulations - you have learned how to select the Mandatory Course 'Ethics Training'. End of Procedure. My Requested Learning (Approval Required) My Requested Learning (Approval Required) There are occasions when an approval for a course or class is required. Generally this will be related to an expenditure - for example, the HR Certification or the attendence of a workshop

53 when DSA is applicable. In these circumstances the system will automatically route your learning request to the designated approving official. The required course / class is selected from Catalog Search, the system will then automatically prompt you through the approval request workflow. The Learning Request will be shown in your My To Do. To check the status of your approval requests go to My Learning Requests under My Learning. Procedure In this topic the learner requests approval for the official UNDP HR Certification course. Step Action 1. Click the Catalog Search link.

54 Step Action 2. Catalog Search In this example we search for the UNDP HR Certification course. Enter the desired information into the Search for: field. Enter "HR". 3. Click the Go button. 4. Click the Details button. 5. Click the Submit Request link. 6. Select the required course, in this example there is only one, the UNDP HR Certification. Click the Next button. 7. Click the Next button. 8. Click the Next button. 9. Click the Next button. 10. Click the Save button.

55 Step Action 11. Note the successful submitted Training Request.

56 Step Action 12. To view the status of your Training Approval Requests Click the View Pending Approval Learning Requests object. 13. Your Learning Request Status. i.e. currently pending approval (Open). 14. Your Learning Request Status after approval. 15. Congratulations - the learner has requested approval for the official UNDP HR Certification course. End of Procedure. Learning History Learning History Allows you to view your Learning History (Print Transcript); Print a Course Certificate and View your Grade Book.

57 Some useful points to note: 1. Filter by Course Completion Status - Use the drop-down to choose your filter and then type in the text box the desired criteria. For example, you could filter for records where Course Completion Status equals Complete to see all the courses that you have completed. 2. Filter by Course Completion Date - Use the Start Date and End Date text boxes to specify the date range that you want to use for this transcript. 3. Filter by Course Type - Use the combo box to select the course types that you want to include in this transcript. The Add button allows you to move course types from the Available Values to the Selected Values list. 4. Advance Pages - Use the First, Previous, Next and Last buttons to navigate through long transcript reports. 5. Toggle Size - Allows you to switch between an expanded or compressed view of the transcript. Especially useful when the transcript has horizontal scrolling. 6. Export Your Transcript - Allows you to export your transcript report out of the system into a variety of formats. 7. Print Your Transcript - Allows you to print a copy of your transcript from the system. Print Certificate Print Certificate and Learning History Snap Shot Certificates (if allowed by the course) may be printed by the Learner. Use Learning History and Print Certificate. Procedure

58 Print Certificate and Learning History Snap-Shot Certificates (if allowed by the course) may be Printed by the Learner. In this example the Learner Mike Dodd will print the certificate for Attend Management Seminar. Step Action 1. Click the Learning History link. 2. Click the Print Certificate - Self registered courses link. 3. My Elective Learning History Tab The History Tab is useful for Printing Certificates and providing a quick overview of the Learner's Learning History. 4. Select the Attend Management Seminar option.

59 Step Action 5. Click the Print Certificate button. Please Note: In some instances you may receive a 'Warning: Course Not Graded'. This is OK, some courses are graded others are not - just click the 'Print Certificate' button a second time. Step Action 6. Click the Open button. 7. Congratulations - the Learner Mike Dodd has printed the Certificate for Attend Management Seminar. End of Procedure. Print Transcript (Learning History) Learning History Allows you to view your Learning History (Print Transcript); Print a Course Certificate and View your Grade Book.

60 Some useful points to note: 1. Filter by Course Completion Status - Use the drop-down to choose your filter and then type in the text box the desired criteria. For example, you could filter for records where Course Completion Status equals Complete to see all the courses that you have completed. 2. Filter by Course Completion Date - Use the Start Date and End Date text boxes to specify the date range that you want to use for this transcript. 3. Filter by Course Type - Use the combo box to select the course types that you want to include in this transcript. The Add button allows you to move course types from the Available Values to the Selected Values list. 4. Advance Pages - Use the First, Previous, Next and Last buttons to navigate through long transcript reports. 5. Toggle Size - Allows you to switch between an expanded or compressed view of the transcript. Especially useful when the transcript has horizontal scrolling. 6. Export Your Transcript - Allows you to export your transcript report out of the system into a variety of formats. 7. Print Your Transcript - Allows you to print a copy of your transcript from the system. Procedure In this example the Learner Mike Dodd will produce a PDF Report of all his learning activities since the 1st January 2009.

61 Step Action 1. Click the Learning History link. 2. Course Selection Criteria Click the selection Drop Down to select the status of courses you wish to include in your report. For example, you could select only 'Completed' courses. By leaving the status Contains field blank ALL courses will be included in the Report. 3. Date Range Selection Criteria This button displays the Open Date Picker Window 4. Select 1st January 2009 Please note - you must click the number in the box, not just the highlighted box. NB: By leaving the End Date blank the Transcript Report will run until today's date.

62 Step Action 5. Course Selection Criteria By using 'Select All' all the above displayed fields (Columns) will be included in the Report. Click Select All 6. Click the Add button. 7. Click the Next button. 8. Click the Run Transcript button. 9. Use the Scroll Bar to scoll to the end of the Report. 10. Report Export To export the report to one of many different formats: Click the Export link. 11. To export the file in PDF format: Click the PDF option. 12. Click the Export button. 13. Click Open to view the PDF file.

63 Step Action 14. The Learning Transcript Report is now available in PDF Format. 15. Congratulations - in this example the Learner Mike Dodd has produce a PDF Report of all his learning activities since the 1st January End of Procedure. Settings and Preferences Setting and Preferences Allows the setting of your Regional Preferences of Language and Time Zone and the selection and download of any required Plug-Ins (necessary to run some courses) Plug-Ins Plug-Ins Allows the selection and download of any required Plug-Ins which maybe necessary to run courses. Procedure

64 Allows the selection and download of a required Plug-In which maybe necessary to run a course. Step Action 1. Click the Settings and Preferences link. 2. Click the Plug-ins link. 3. Click the required Plug-In of your choice and download by following the vendor's instructions. 4. Congratulations - you have learned how to select and download any required Plug-In which maybe necessary to run a course. End of Procedure. LMS OnDemand Training OnDemand

65 Direct access to online training for the Learning Management System. LMS OnDemand Training OnDemand LMS Training A quick link to take you to the training content you are now using! Procedure A quick link to take you to this LMS training content you are now using! Step Action 1. Click the LMS OnDemand link. 2. Congratulations - by clicking the OnDemand link you have gained fast access to the LMS Training Content. End of Procedure.

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67 COPYRIGHT & TRADEMARKS Copyright Global Knowledge Software LLC All rights reserved. Information in this document is subject to change without notice and does not represent a commitment on the part of Global Knowledge. Global Knowledge Software LLC. OnDemand Software Division 475 Allendale Road King of Prussia, PA 19406, USA 1+ (610)