SoftChalk. Level 2. University Information Technology Services. Learning Technologies, Training & Audiovisual Outreach

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1 SoftChalk Level 2 University Information Technology Services Learning Technologies, Training & Audiovisual Outreach

2 Copyright 2017 KSU Division of University Information Technology Services This document may be downloaded, printed, or copied for educational use without further permission of the University Information Technology Services Division (UITS), provided the content is not modified and this statement is not removed. Any use not stated above requires the written consent of the UITS Division. The distribution of a copy of this document via the Internet or other electronic medium without the written permission of the KSU - UITS Division is expressly prohibited. Published by Kennesaw State University UITS 2017 The publisher makes no warranties as to the accuracy of the material contained in this document and therefore is not responsible for any damages or liabilities incurred from UITS use.

3 University Information Technology Services SoftChalk Level 2 Table of Contents Introduction... 5 Learning Objectives... 5 FERPA... 5 Installing SoftChalk... 5 Activities... 6 Insert an Activity... 6 Activity How To Tab... 7 Activity Options Tab... 7 Identify Activity... 8 Modify an Activity Remove an Activity Quizzes QuizPoppers Insert a QuizPopper Modify a QuizPopper Quiz Groups Modifying a Quiz Group Deleting a Quiz Group or QuizPopper Library Save an Item to the Library Manage the Library Edit an Item Title or Description Create Folders in the Library Move Items within the Library List Delete an Item or Folder... 23

4 View a Library Item Insert a Library Item into a Lesson Export a Library Item or Folder Exporting or Backing Up the Entire Library Import a Library Item or Folder SCORM Packaging your Lesson for SCORM Importing your SCORM Package into D2L View Scores from the SCORM Lessons in D2L Additional Help... 34

5 Introduction SoftChalk version 10 is a stand-alone application that lets you create lessons to publish online. Lessons include text, multimedia, self-checks, quizzes, and more. Your lessons can include multiple linked pages and a table of contents. You can style your lessons for a professional look. After you build your lesson in SoftChalk, you can import it into D2L to share it with your students. Your lesson is compatible with the following standard Web browsers: Internet Explorer, Firefox, and Safari (not compatible with Google Chrome). The SoftChalk application is available for both Windows PCs and Macs. This booklet uses the Windows version of the application for all examples, but the Mac version is similar Learning Objectives SoftChalk Level 2 covers topics beyond the fundamentals explained in the SoftChalk Level 1 booklet. This booklet assumes that you are familiar with the Level 1 topics. In this booklet, you will learn about the interactive features of SoftChalk, including: Activities Quiz Poppers Quiz Groups Saving items to the Library The booklet will also explain how to upload your lesson in SCORM format in Desire2Learn. Please note that in the SCORM format, the only allowed characters for your file names and all embedded file names are letters, numbers, dashes, and underscores. FERPA Any student data is protected by FERPA regulation. This includes any SoftChalk activities and quizzes that generate student grade data. If you have any questions about FERPA, please refer to KSU s online FERPA training at Installing SoftChalk SoftChalk version 10 can be installed on a PC or a Mac by visiting KSU s Software Downloads page at Note that the Soft Chalk End User License Agreement specifies use for the support of distance learning (online and hybrid courses and administration). Contact the KSU Service Desk at for assistance installing SoftChalk. SoftChalk 10 includes two methods to make your lessons interactive for your students: activities and quizzes. SoftChalk Level 2 Page 5 of 34

6 Activities SoftChalk includes a range of built-in activities, allowing your students to interact with your lesson material and test their knowledge as they learn. All the activities are mobile friendly. For details on supported mobile devices, please see SoftChalk s System Specifications. The lessons auto-format for the device being used (not only distinguishing between a computer and a mobile device but also distinguishing among mobile devices). Students do NOT need to download any apps for their mobile devices to access SoftChalk lessons. Insert an Activity SoftChalk 10 has several activities available to add to your SoftChalk lesson. To add an activity, click in your lesson where you want your activity. Choose Insert Activity, and then select an activity (see Figure 1). Figure 1 - Inserting Activities SoftChalk Level 2 Page 6 of 34

7 Activity How To Tab You may want to explore the How To tab for each activity. You can view an online example of the activity and an online tutorial (see Figure 2). Figure 2 - How To Tab Activity Options Tab There are certain options that are common among the activities. Depending on the activity, different options may appear. Click on the Options tab within each activity (see Figure 3. Figure 3 - Activity Options Tab A. Instructions for the student You can change the default instructions and add your own text. SoftChalk Level 2 Page 7 of 34

8 B. Describe Activity for use with screen reader/assistive technology Enter a description of the activity for accessibility (Section 508 compliance). C. Activity Display Select the display method. Pop-up from icon You will also need to select the icon position. Pop-up from clickable text You will also need to enter the text that will be clickable. Embed in lesson page Note: If you have a lot of activities on a page, you may want to choose Pop-up from an icon or Pop-up from clickable text. That way, the page will load faster in a web browser and your students can focus on one activity at a time. D. Icon position Choose where you would like to position the activity icon in the lesson. E. Big text - For several activities, you can select Big text to have a larger font for your activity. F. Play Feedback Sounds - G. Show restart button - SoftChalk will record the student s most recent responses as the student s answers. H. Points - You must assign points to each activity in order for the scoring to work correctly. NOTE: For a full description and instructions for each activity type, see the SoftChalk User Guide. To open the User Guide, click the Help menu in SoftChalk, then choose Help Topics SoftChalk Create Guide. Identify Activity To add the Identify activity to your lesson, follow these steps. 1. Place your cursor in your SoftChalk lesson where you would like your activity to appear. 2. Click Insert (see Figure 4). 3. Select Activity (see Figure 4 4. Select Identity (See Figure 4). Figure 4 - Identify Activity SoftChalk Level 2 Page 8 of 34

9 5. Once you have selected an activity, the Identify Activity window will appear. Notice the description and instructions that generally appear in the top-left area of the Setup window (see Figure 5). Figure 5 - Instruction for the Identify Activity 6. Select the How To tab to see an example of this activity type. Note: If you would like to see the example, click on the View online example link (see Figure 6). Figure 6 - How To tab shows example of an activity SoftChalk Level 2 Page 9 of 34

10 7. Once you have viewed the instructions and the example, you are ready to begin creating your activity. Click the Setup tab (see Figure 7). Figure 7 - Setup tab 8. Follow the steps below: A. Click the New button to create a new set (see Figure 8). B. Enter a Title for the activity. The Title will be visible to your students. It can be the question you are asking in this activity (see Figure 8). Note: The character limit for the title is 50 characters. C. Choose an Image for the activity (see Figure 8). D. Beneath the image, add up to 6 Captions (see Figure 8). By default, the first caption is the Correct answer. Enter at least 1 correct and 1 incorrect answer. Figure 8 - Creating an Identify Activity 9. You have now created 1 Set in this activity. Click New to enter the next Set. 10. Repeat steps 5 through 6 until you are finshed creating Sets. SoftChalk Level 2 Page 10 of 34

11 Note: If you click OK before you are finished adding sets, the Setup window will close and you will be returned to the main editing window. Simply right-click on the icon for your activity, then click Modify Activity to continue creating your Sets. 11. Click the Options tab to set your options for this activity. A. If you would like to modify the student instructions for this activity, you may make changes under Instructions for the student (see Figure 9). B. Enter a description under Describe Activity for use with screen reader/assistive technology (see Figure 9). C. Choose how you would like the Activity to display in the lesson (see Figure 9). D. Choose the position of the Activity icon (see Figure 9). E. Under Options, check the Allow retry checkbox if your students should be allowed to repeat the activity (see Figure 9). F. Under Options, assign Points if desired (see Figure 9). 12. Click OK. Figure 9 - Identify Activity Options SoftChalk Level 2 Page 11 of 34

12 The activity is now inserted into your SoftChalk lesson. To see your activity in action, you must preview the lesson in your browser. If you want to reuse this activity in another lesson, you should save it to your SoftChalk Library. See the section of this booklet on using the Library. Modify an Activity To modify an Activity you have already created, follow these steps. 1. Right-click on the Activity in your lesson. 2. Choose Modify Activity (see Figure 10). Figure 10 - Modify Activity 3. Modify your Activity as needed. 4. Click OK when you are done. Remove an Activity To delete an Activity you have already created, follow these steps. 1. Right-click on the Activity in your lesson. 2. Choose Remove Activity (see Figure 11). Quizzes Figure 11 - Remove Activity Quiz items are available in 2 forms in SoftChalk: QuizPoppers and Quiz Groups. A QuizPopper is a single quiz question, and a Quiz Group is a set of multiple questions. SoftChalk Level 2 Page 12 of 34

13 QuizPoppers A QuizPopper is a single quiz question that you insert anywhere within your lesson. QuizPoppers are a great way to include self-checks throughout your lesson. You can also use SCORM to grade your students responses, as explained in the SCORM section on page 26. There are ten types of QuizPoppers: Essay Feedback Question Matching Multiple Answer Multiple Blanks Multiple Choice Ordering Sentence Completion Short Answer True/False Note: For a full description and instructions for each QuizPopper type, see the SoftChalk User Guide. To open the User Guide, click the Help menu in SoftChalk, then choose Help Topics SoftChalk Create User Guide. Insert a QuizPopper To add a QuizPopper to your lesson, follow these steps. 1. Place your cursor in the SoftChalk lesson where you want your QuizPopper to appear. 2. Select Insert, and then QuizPopper (see Figure 12). 3. Select a QuizPopper type (see Figure 12). For this example, we will use Multiple Choice. Figure 12 - Insert a QuizPopper SoftChalk Level 2 Page 13 of 34

14 4. Once you have selected your QuizPopper type, the setup window will appear. A. Enter a Question (see Figure 13) B. Assign the desired number of Points to this question (see Figure 13). C. Select Allow Retry if your students should be able to retry the question after answering incorrectly (see Figure 13). Figure 13 - Enter Question 5. Select the Answers tab (see Figure 14). 6. Enter the answers for your question (see Figure 14). Click the Add Answer button if you need more choices. 7. Select the correct answer by clicking the radio button next to the correct answer (see Figure 14). SoftChalk Level 2 Page 14 of 34

15 Figure 14 - QuizPopper Answers 8. Select the Feedback tab. A. Enter Feedback for Correct Answer, Feedback for Partially Correct Answer, and Feedback for Wrong Answer (see Figure 15). Notice the default text for feedback. You can add/edit specific feedback for a right and wrong answer. B. Click Hint if you would like to add a hint (see Figure 15). C. Click the checkbox button next to Show the correct answer(s) with the feedback for students to see the correct answer(s) with the feedback when they answer the question (see Figure 15). Figure 15 - Feedback tab SoftChalk Level 2 Page 15 of 34

16 9. Select the Display tab to choose how students will view the quiz question (see Figure 16). A. You can display the QuizPopper three separate ways (see Figure 16): Pop-up from icon - Display an icon that will open the quiz in a separate window. Pop-up from clickable text - Display from clickable text. Embed in lesson page - Embed the QuizPopper directly into the lesson. B. Enter a title for pop-up dialog if you prefer (see Figure 16). C. Choose the icon position: Inline, Float left, or Float right (see Figure 16). D. For an extra wide display, select Allow wider than 520 pixels box. With this option selected, the width of all the QuizPoppers in the lesson will expand to the width of the browser page (see Figure 16). 10. Click OK. Figure 16 - Display tab Modify a QuizPopper To modify a QuizPopper you have already created, follow these steps. 1. Right-click on the QuizPopper in your lesson. 2. Choose Modify QuizPopper (see Figure 17). 3. Modify your QuizPopper as needed. 4. Click OK when you are done. SoftChalk Level 2 Page 16 of 34

17 Figure 17 - Modify QuizPopper Quiz Groups A Quiz Group is a set of quiz questions that you insert anywhere within your lesson. Quiz Groups are a great way to allow your students to self-test on the material you have covered in your lesson. You can also use SCORM to grade your students responses, as explained in the SCORM section on page Error! Bookmark not defined.. Quiz Groups can contain any mix of the following types of questions: True/False question Multiple Choice question Multiple Answer question Short Answer question Matching exercise Ordering exercise Essay question NOTE: Your students must click the Check Answers button at the end of a Quiz Group to submit their answers. If your students do not click this button, their answers will not be submitted! Follow the steps below to create a Quiz Group. 1. Choose Insert, and then Quiz Group. 2. The Quiz Group settings window will open (see Figure 18). SoftChalk Level 2 Page 17 of 34

18 Figure 18 - Quiz Group window 3. In the Quiz Name field, enter a name for your Quiz Group (see Figure 19). 4. In the Quiz Instructions field, enter the instructions for the quiz group (see Figure 19). 5. Choose which options you would like to enable/disable (see Figure 19). Figure 19 - Quiz Group settings SoftChalk Level 2 Page 18 of 34

19 6. Select the Question tab (see Figure 20 ). Figure 20 - Add Question 7. Click the Add Question(s) button, and select a question type (see Figure 21). For this example, we will add a Multiple Choice question. Note: You can have a Quiz Group composed of different types of QuizPoppers. You can either create new questions and/or import them from the Cloud, from the Library or from a QTI file. Figure 21 - Multiple Choice Question Type SoftChalk Level 2 Page 19 of 34

20 8. After selecting a Question Type, enter your first question (see Figure 22). Fill out the information as you would for a regular QuizPopper see the QuizPopper. Figure 22 - QuizPopper Question 9. Click OK when you re done. To add another QuizPopper, click the Add Question(s) button. 10. When you have finished adding questions to your quiz group, click OK to return to your main editing window. The Quiz Group is now inserted in your SoftChalk lesson. To see your Quiz Group in action, you must preview the lesson in your browser. Click Preview View in Browser to test your new Quiz Group. Modifying a Quiz Group To modify a Quiz Group you have already created, follow these steps. 1. Right-click on the Quiz Group in your lesson. 2. Choose Modify Quiz Group. 3. Modify your Quiz Group as needed. 4. Click OK when you are done. Deleting a Quiz Group or QuizPopper To delete an Activity you have already created, follow these steps. 1. Right-click on the Activity in your lesson. 2. Choose Remove QuizPopper/Remove Quiz Group. SoftChalk Level 2 Page 20 of 34

21 Library The Library lets you save images, media, equations, QuizPoppers, Quiz Groups and Activities for re-use in the same lesson or in a different lesson. When you insert an item from the Library into a lesson, you can edit the item. You can also share library items with others by exporting and importing library items and folders. Save an Item to the Library 1. Right-click on an item in the main editing window and select Save To Library (see Figure 23). Figure 23 - Save to Library 2. Select the folder where you want your item saved. 3. Type a title and description for your item. 4. Click Save Item. After you save your item, you ll see the standard Library buttons (View, Delete, New Folder, Publish, Export, Import and Insert Into Lesson). If you access the Library from Tools Library, these buttons appear. Manage the Library See the sections below for tips to manage your Library. Edit an Item Title or Description 1. Access the library by selecting Tools, and then Library. Select an item in the Library (see Figure 24). 2. Type or edit information in the Title or Description boxes. Notice that the Save Edits button becomes activated (see Figure 24). SoftChalk Level 2 Page 21 of 34

22 3. Click Save Edits (see Figure 24). Note: If you click other items or buttons before clicking Save Edits, your edits will be lost. Figure 24 - Edit Title/Description Create Folders in the Library 1. Select Tools Library from the SoftChalk menu. 2. At the top left, click the Library folder to select it. At the bottom right, click New Folder (see Figure 25). If New Folder is disabled, be sure you have selected a folder such as Library at the top left of your screen. Figure 25 - Create New Folder SoftChalk Level 2 Page 22 of 34

23 3. Provide a name for the new folder (see Figure 26). 4. You can use the dropdown menu to set up default folders for your images, activities, QuizPoppers, hyperlinks, etc. (see Figure 26). Figure 26- Default Folder Name 5. After either selecting a folder name from the dropdown menu or typing a name, click OK. 6. Your folder will appear in the Library list. Move Items within the Library List Notice that by dragging the icons you can: re-arrange the order of the folders move items into folders Delete an Item or Folder To delete a Library item or Library folder, you must delete it within SoftChalk Create versus manually deleting an item or folder outside of SoftChalk Create. Attempting to manage your SoftChalk Library outside of SoftChalk Create is not supported. 1. Select a Library item or folder. 2. Click Delete. SoftChalk Level 2 Page 23 of 34

24 View a Library Item You can select a Library item to preview it. If you select a QuizPopper or Activity, then you can answer the question or do the activity. 1. If the Library is not already open, choose Tools Library. 2. Select a Library item. 3. Click View. 4. Your Library item comes up in a separate window for you to view. Insert a Library Item into a Lesson When you insert an item, the original item stays in the Library and the inserted item gets copied into the lesson folder. Note: You can edit an Activity or QuizPopper that has been inserted from the Library. 1. If the Library is not already open, choose Tools Library. 2. Select a Library item. 3. Once your item is selected, click Insert Into Lesson (see Figure 27). Figure 27 - Insert Library Item into Lesson 4. When you have finished inserting items into your lesson, click Close. Export a Library Item or Folder 1. If the Library is not already open, choose Tools Library. 2. Select a Library item. 3. Click Export. SoftChalk Level 2 Page 24 of 34

25 4. Type a name for your export file name. (You may want to use the same name you used in the Library to avoid confusion.) 5. Click Save. 6. Your exported item or folder becomes a.zip file. You can this.zip to yourself or others to import into the Library, or you can back it up to a location such as an external hard drive. Exporting or Backing Up the Entire Library 1. If the Library is not already open, choose Tools Library from your SoftChalk menu. 2. Select the top-level Library folder. 3. Click Export. 4. Type a name for your export file name. Notice where you are saving your file. 5. Click Save. 6. Your exported folder becomes a.zip file. You can this.zip to yourself or others to import into the Library, or you can back it up to a location such as an external hard drive. Import a Library Item or Folder If you import an item or folder and there is another item or folder with the same name in the same folder, the original item or folder is NOT replaced. In other words, duplicate names are allowed for items and folders. If you end up with duplicate items, you can select each item and view it; then delete the items you don t need. 1. If the Library is not already open, choose Tools Library. 2. Select a folder where you would like to import your item or folder. If you want to import your entire library, select the Library folder at the top. 3. Click Import. 4. Select an exported library item. (If you have previously exported your entire library, select your Library.zip file.) Note: You can only import an exported library item; you cannot import just any.zip file. 5. Click Open. An Import complete message appears when the import is complete. SCORM SCORM is a method for SoftChalk to report scores to Desire2Learn. While SCORM integration is possible, please be aware that this solution is not intended to replace the Quizzes function in Desire2Learn. The recommended use of SoftChalk quizzes and SCORM grades items is for self-assessment purposes only. Important Restrictions & Best Practices for SCORM SCORM packaging requires a strict format. A SCORM lesson cannot contain spaces in any file names. This includes the images, media, and files included in your lesson. SoftChalk Level 2 Page 25 of 34

26 o The allowed characters are letters, numbers, dashes, and underscores only. SCORM works best with questions that can be graded automatically, such as Multiple Choice or True/False. o If you include short answer or essay questions, you should use the option to have results ed to you (described below on page Error! Bookmark not defined.). SCORM-packaged lessons will allow multiple attempts. Each new attempt will overwrite the previous attempt in the Grade Book. SCORM is not mobile-friendly. o If your lesson needs to be available to students using a mobile device, such as an ipad, you should package your lesson as a Standard ZIP and import normally into Desire2Learn (as described in the SoftChalk Level 1 booklet). SCORM does not work with Safari for the Mac. Firefox is the recommended browser. SCORM integration is a 2-step process: 1. In SoftChalk, package your Lesson for SCORM. 2. In D2L, import the SCORM package. Packaging your Lesson for SCORM Follow the steps below to package your lesson in SCORM format. 1. Within your lesson in SoftChalk Create, Click File. 2. Select Package Lesson. The Packaging/Student Options window will appear (see Figure 28). Figure 28 - Packaging/Student Options A. Under Package type, choose Standard Zip (see Figure 28). B. Under Track score using, choose LMS with SCORM 1.2 (see Figure 28). SoftChalk Level 2 Page 26 of 34

27 C. Choose a Score Tracking Option (see Figure 28). D. Enter a Lesson Title, if you have not already done so (see Figure 28). E. Complete the Student Options (see Figure 28). a. Print Certificate of Completion: Allows students to print a certificate if they pass the quizzes. b. Print Score Summary: Allows students to print a summary of their score. c. Completion Results: Allows students to send an to you, including their score and the answers to any essay-type questions. This option should be chosen if you used essay or short answer questions. is the ONLY way you will see your students responses. Note: It is recommended that you use address to receive completion results. F. Click OK. 3. Choose where you would like to save the package (see Figure 29). Figure 29 - Package Destination 4. SoftChalk will notify you that your lesson has been packaged (see Figure 30). Note the name and location of your packaged lesson. Figure 30 - Package Confirmation SoftChalk Level 2 Page 27 of 34

28 Importing your SCORM Package into D2L Follow the steps below to import your SCORM Package into your D2L course. 1. Log into D2L. 2. Choose your course from the My Courses area. 3. Click Course Admin from the course menu in the Navbar (see Figure 31). Figure 31 - D2L Course Admin 4. Under the Site Resources heading, click on Import/Export/Copy Components (see Figure 32). Figure 32 - Import/Export/Copy Components 5. Select Import Components, and then click the Start button (see Figure 33). Figure 33 - Import Components SoftChalk Level 2 Page 28 of 34

29 6. In the Import Course Package window, click the Upload button (see Figure 34). Figure 34 - Import Course Package 7. Navigate to the location of your _sco.zip file. Click on your _sco.zip file to select it. The file will begin to upload. 8. Wait while the lesson is uploaded. When it has finished click Advanced Options (see Figure 35). Figure 35 - Advanced Options SoftChalk Level 2 Page 29 of 34

30 9. In the Reading Your Course Package window (Step 2 of 5), click Continue (see Figure 36). Figure 36 - Reading Your Course Package 10. The Customize Your Course Package window will appear (Step 3 of 5) (see Figure 37). Figure 37 - Cusomize Your Course Package A. Select Select All Components. B. Type a name for a folder to put your lesson in. (If you omit this step, all the lesson files will end up in the root directory for your course. There is the potential of uploading later lessons and having intermingling files and a mess! Please type a name to create a folder!). C. Select Import Metadata, and then click Continue. 11. Click Continue once again to confirm your selections (Step 4 of 5). 12. Wait while the course material is uploaded. When it is complete click Continue (Step 5 of 5). 13. On the Import Summary page, you will see a The course import was successful. message. Click View Content. SoftChalk Level 2 Page 30 of 34

31 14. Click on the module that contains your lesson, then click the lesson name to open it to preview (see Figure 38). Figure 38 - Content Module View Scores from the SCORM Lessons in D2L To access SCORM scores in D2L, follow the steps below. 1. From within your course, click Grades on the Navbar. 2. Click Enter Grades (see Figure 39). Figure 39 - Enter Grades 3. If your scores do not appear, click Switch to Spreadsheet View. SoftChalk Level 2 Page 31 of 34

32 4. You can view your student scores (seefigure 40 ). Figure 40 - Student Scores 5. If you want to view detailed score info for a student s attempt you need to go to the SCORM Reports area. First, click Switch to Standard View. 6. Click the purple SCORM icon by the lesson name (see Figure 41). Figure 41 - SCORM icon 7. In the window that opens, click View User Scorm Report (see Figure 42). Figure 42 - View User Scorm Report SoftChalk Level 2 Page 32 of 34

33 8. Below is the list of attempts made by this student. Click the blue arrow button under Details to see detailed info for that attempt (see Figure 43). Figure 43 - SCORM Report 9. Information on student responses and time spent appears. Note: The score updates each time in the gradebook. In other words, the score displays the LAST score for the student. SoftChalk Level 2 Page 33 of 34

34 Additional Help For additional support, please contact the KSU Service Desk: KSU Service Desk for Faculty & Staff Phone: Website: KSU Student Helpdesk Phone: Website: SoftChalk Level 2 Page 34 of 34

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