IN 395A LEADING ACROSS CULTURES: INTERNSHIP SEMINAR IES Abroad London

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1 IN 395A LEADING ACROSS CULTURES: INTERNSHIP SEMINAR IES Abrad Lndn DESCRIPTION: This curse prvides an intrductin t the cultural cntext fr the internship placement by examining cultural issues in the wrkplace with a particular fcus n preparatin fr entering the wrk envirnment. Writing and discussin tpics als intrduce the cncept f skill-building in crss-cultural cmpetencies including crss-cultural cmmunicatin, teamwrk, and cnflict mediatin. The curse cnsists f tw parts: nline pre-departure mdules that prepare students fr culturally apprpriate résumé develpment and interviewing skills t facilitate prper placements, and n-site classrm discussins t enable students t prcess what they experience at the internship hst rganizatins. CREDITS: 3 credits CONTACT HOURS: 25 hurs LANGUAGE OF INSTRUCTION: English (may als be ffered in Spanish in Barcelna) INSTRUCTOR: TBD METHOD OF PRESENTATION: In bth the nline and classrm segments, the seminar prvides a rbust learning envirnment with active discussin f readings, integratin f internship experiences, and field studies. The seminar meets fr 25 cntact hurs. Students spend clck hurs at the internship placement site, depending n the needs f the hst cmpany. REQUIRED WORK AND FORM OF ASSESSMENT: Active participatin in nline cntent (10%); Active participatin in seminar based n assigned reading, (10%); Weekly Internship jurnal (15%); Shrt analytical paper based n a seminar tpic and related t the internship experience (25%); On-site evaluatin by wrk supervisr via a midpint prgress meeting and final evaluatin utilizing IES Abrad metric (40%). Internship Jurnal. Weekly Jurnal entries track yur learning and develpment at the placement. Entries shuld include wrk activities, critical incidents that gave yu insight int the wrk envirnment, bservatins f hw leadership is exercised, and reading respnses. At least tw f the writing assignments are directed. Each jurnal entry shuld be 2-3 type-written pages, duble-spaced ( wrds). Analytical Paper. Yur analytical paper is an pprtunity fr yu t evaluate yur verall internship experience as well as yur persnal and prfessinal develpment ver the curse f the semester. This is als an pprtunity t reflect upn the ways in which yur wn values, experiences, interests, beliefs, and cultural preferences have influenced yur learning experience while living and wrking abrad. The paper shuld include a descriptin f yur bservatins, differences nted between yur hme and hst cultures that may have played a rle in wrk situatins and hw yu think yur glbal cmpetence has been strengthened by what yu have learned frm yur experiences. The paper shuld be 5-6 typewritten pages, duble spaced. LEARNING OUTCOMES: By the end f the curse students will be able t: Apply written and ral cmmunicatin skills that are apprpriate t the wrk envirnment. Demnstrate career search skills including preparing a résumé and cver letter, cnducting Skype interviews, netwrking and using scial media tls such as LinkedIn t create a prfessinal netwrk. Describe and analyze cultural differences in the wrkplace based n critical incidents. Demnstrate ability t analyze persnal prfessinal strengths and weaknesses.

2 Demnstrate knwledge and skills required t wrk n crss-cultural teams. Synthesize the experiences f the internship placement in a revised résumé. STUDENT RESPONSIBILITIES: Regular attendance in the internship seminar is mandatry. Fr every absence, 3 percentage pints will be deducted frm the final grade. Mre than 4 absences will result in an administrative review that may lead t a failing grade, inability t cntinue with the internship placement, and/r dismissal frm the prgram. Attendance at the last seminar meeting is critical t helping yu translate yur internship experience int yur jb search preparatin. Students wh miss the final seminar meeting will receive a failing grade fr the curse. Yu must submit résumés electrnically t the Internship Crdinatr. The Internship Crdinatr will prvide feedback n yur résumé and will als arrange fr a practice Skype interview with IES staff. Once the résumé and interview caching have been cmpleted, the Internship Crdinatr will match yu with a pssible hst rganizatin and arrange a Skype r telephne interview. When yu and the hst rganizatin agree t the match, bth parties sign an agreement detailing the prject(s) t be cmpleted. During the internship, yu will have a supervisr n site at the hst rganizatin. Yu will submit weekly status reprts t yur supervisr and t the Internship Crdinatr. The Internship Crdinatr will check in with yu regularly and shuld be cntacted immediately if any issues arise at the placement site. Yu are expected t reprt t wrk n time and t be prfessinally dressed every day yu are scheduled t wrk. Yu may nt ask emplyers t change yur schedule r t leave wrk early unless prir permissin is received frm the IES Internship Crdinatr. If yu cannt reprt t wrk due t illness, yu shuld ntify yur supervisr and the IES Internship Crdinatr immediately. Unexcused absences, extended breaks r lunch hurs and leaving the wrk site early are all causes fr Administrative Review, as stipulated in IES Abrad Student Plicies. CONTENT: Sessin Cntent Assignments Sessin 1 Sessin 2 Intr t Curse Cntent & Placement Prcess (30 min, nline predeparture) (Faculty) Intrductin t the curse cntent and requirements; intrductin t the internship placement requirements and the internship cntract. The cncept f reciprcity in the internship placement. Intr t Resume Writing (30 min, nline predeparture) (Internship Crdinatr) Intrductin t résumé writing; internatinal résumé frmats; review and feedback f students résumés. Hw t avid being the ugly American when ding business abrad. Case study by Andrew Rsenbaum. Harvard Business Schl Students shuld be prvided with resurces t learn abut the lcal culture prir t departure. Directed Jurnal entry: Describe yur learning gals fr the internship and hw yu believe the experience may cntribute t yur future career. Auzenne, M., & Hrstman, M. (2005). Yur Résumé Stinks! Available: Lcal résumé guidelines t be prvided by IES Abrad Center

3 Sessin 3 Sessin 4 Sessin 5 Interview Caching & Placement Interviews (30 min, nline, predeparture) (Internship Crdinatr) Overview f preparing fr an interview including cmmn interview questins and techniques fr nline interviews; practice interviews with Center staff; emplyer interviews in the hst city. Prfessinal expectatins in the hst cuntry (dress, punctuality, ffice behavir, use f internet & technlgy). Intrductin t Cultural Analysis Tlkit (60 min, nline, pre-departure) (Faculty) Intrductin t the Cultural Analysis Tlkit; Cmmunicating acrss cultures: cmmunicatin styles and hw t cmmunicate effectively with supervisrs; intrductin t netwrking and the rle f scial media in develping a prfessinal netwrk. Case Discussin (2.5 hurs, nline predeparture) (Faculty) Case discussin abut the lcal impact f the recent wrldwide ecnmic crisis, the interactins between the natinal ecnmy and the labr market and their cmbined impact n jb pprtunities, wrkplace demgraphics, and internship placements. In additin, an verview f relevant factrs fr wrking and living in the internship destinatin. Students submit résumés fr review and revise as necessary. IES Internships Student Preparatin Manual Lcal interviewing guidelines t be prvided by IES Abrad Center Students participate in practice interviews with IES staff and then with ptential hst cmpanies. Mendez, Deirdre (2013). Cultural Analysis Tlkit: Navigating Internatinal Business Culture, The University f Texas at Austin CIBER: 3-44 Early, P. Christpher and Msakwski, Elaine (2004). Best Practice: Cultural Intelligence in Harvard Business Review: Faculty may prvide additinal readings apprpriate fr the lcal envirnment. Take the Self-Test fr each feature in the Cultural Analysis Tlkit and chart yur wn cultural prfile n page 30 f the Tlkit. Be ready t discuss yur wn prfile and cultural biases in On-site Sessin 6. In particular, be ready t describe yur wn cmmunicatin style and what yu can d t adapt t the cmmunicatin style f yur supervisr and hst culture. Be ready t discuss yur internship destinatin s ecnmic challenges in On-site Sessin 6. Sessin 6 Intrductin t the Lcal Envirnment Readings will vary frm lcatin t lcatin. Centers will add readings n current lcal cultural, plitical,

4 (2.5 hurs n-site) (Faculty) On-site intrductin t the lcal envirnment. Review f Online Sessins 4 and 5, seminar and internship expectatins. Discussin abut unique features f the lcal ppulatin. scial, wrk-place issues apprpriate fr the lcal envirnment. (Fr example, fr Ireland, readings frm Are the Irish Different? a bk which explres different unique features f Irish cultural identity (including changing cultural identity) Sessin 7 Sessin 8 Sessin 9 Review f Online Sessins 4 & 5: Small grup discussins n interns cultural biases befre general class discussin n culture. Grups shuld include a mix f 3-Credit and 6-Credit students. Class discussin n current lcal ecnmic prfile, challenges and impact n internship placements. Discussin f interns previus internship experiences and challenges, and general expectatins regarding summer internships and internship lcatin. Histry, Plitics and Ecnmy f the Hst City (2.5 hurs n-site) (Faculty) Cultural Assessment Tlkit (2.5 hurs n-site) (Faculty) Learn hw t identify cultural features withut falling int the trap f steretyping. Understand the impact f steretypes and cultural differences n judgment and decisin making. Grups created in first n-site Sessin refrm fr grup and class discussins including nging Cultural Analysis Prject. Steretypes and Cultural Differences (2.5 hurs n-site) (Faculty) Discuss the bservatins yu have made at yur internship wrkplace using the Cultural Assessment Tlkit as a framewrk. What have yu learned frm bservatin, cnversatin, written materials and/r meetings? What are yur wn preferences and what challenges d yu face in this new envirnment? What strategies are yu using Readings will vary frm lcatin t lcatin. Centers will add readings n current lcal cultural, plitical, scial, wrk-place issues apprpriate fr the lcal envirnment. A case study relevant t the lcal envirnment is recmmended. Readings n current lcal cultural, plitical, scial, wrk-place issues. Each grup will be given a jint task t culturally analyze their wrkplaces and their internship city and ther lcatins they visit during the summer grups will reprt back in the subsequent shared 3-Credit and 6-Credit Sessin n Lessns Learned. Yu shuld keep in mind that yur experiences in a given internship may nt necessarily be indicative f the natinal culture. In sme Centers, grups will be paired with grups in ther internship lcatins t participate in a crsscenter cultural analysis assignment. Readings n current lcal cultural, plitical, scial, wrk-place issues.

5 Sessin 10 t achieve yur gals? Grups created in first n-site Sessin re-frm fr grup and class discussins including nging Cultural Analysis Prject. Netwrking Fllwing up frm the intrductin presented in Sessin 4, learn mre abut hw prfessinals develp their netwrk in the lcal envirnment. Learn the rle f scial media, persnal cntacts and prfessinal rganizatins in ne s netwrk. Develp an understanding f hw netwrking influences emplyment pprtunities and career develpment. Practice intrducing yurself r thers in a culturally apprpriate manner in preparatin t attend a prfessinal netwrking event. Readings: (Re-intrduce readings n Netwrking fr Online Sessin 4 see belw - and/r new readings and lcatin-specific materials) Auzenne, M., & Hrstman, M. (2006). Building a Netwrk. Available: Cmbs, Ariella. (May 2014). The Jimmy Falln Effect: 10 Qualities Of Great Netwrkers, falln/#koyuidoz6tbuwvkr.99 Crss, Rb and Thmas, Rbert (2011). Managing Yurself: A Smarter Way t Netwrk, Rb Crss and Rbert Thmas (HBR July-August 2011) Available: Harris, Lisa and Rae, Alan. (2011). Building a persnal brand thrugh scial netwrking. Jurnal f Business Strategy. Vl 32, N 5. pp Inksn,Kerr. (2007). Careers as relatinships. Understanding careers: The metaphrs f wrking lives. pp Sessin 11 Internatinal Careers & Lcal Jb Opprtunities Learn abut pprtunities t internatinalize yur career, including resurces available t jb seekers in the lcal envirnment. Readings n current lcal cultural, plitical, scial, wrk-place issues. Sessin 12 Sessin 13 Lessns Learned: Student Presentatins Students present their lessns learned frm their internship experiences. This may be based n the analytical paper due at the end f the curse and/r the Cultural Analysis Tlkit materials. Incrprate Yur Internship int Yur Career Search Wrkshp n incrprating yur internship experience int yur résumé and describing it in a jb applicatin and during an interview. Final analytical paper due Directed Jurnal Entry: What d yu think are the three main new skills yu have acquired frm yur internship? Think critically. These may be hard skills such as learning hw t use scial media fr an rganizatin r they may be "sft skills" such as wrking with peple frm different cultures.

6 Students submit revised résumés and practice discussing their internships with IES staff and classmates. REQUIRED READINGS: Auzenne, M., & Hrstman, M. Yur Résumé Stinks! Available: tls.cm/2005/10/yur-résumé-stinks Auzenne, M., & Hrstman, M. Building a Netwrk. Available: tls.cm/2006/05/building-a-netwrk Cmbs, Ariella. (May 2014). The Jimmy Falln Effect: 10 Qualities Of Great Netwrkers, falln/#koyuidoz6tbuwvkr.99 Crss, Rb and Thmas, Rbert. Managing Yurself: A Smarter Way t Netwrk, Rb Crss and Rbert Thmas (HBR July-August 2011) Available: Early, P. Christpher and Elaine Msakwski. Best Practice: Cultural Intelligence in Harvard Business Review: , Harris, Lisa and Rae, Alan. (2011). Building a persnal brand thrugh scial netwrking. Jurnal f Business Strategy. Vl 32, N 5. pp Inksn,Kerr. (2007). Careers as relatinships. Understanding careers: The metaphrs f wrking lives. pp Mendez, Deirdre. Cultural Analysis Tlkit: Navigating Internatinal Business Culture, The University f Texas at Austin CIBER: Rsenbaum, Andrew. Hw t avid being the ugly American when ding business abrad. Harvard Business Schl. RECOMMENDED READINGS: Petersn, Brks, Cultural Intelligence. Nichlas Brealey Publishing, ISBN (Other lcatin-specific readings t be prvided by Centers. Selectins will include wrks f fictin, when pssible.)