HR Redesigned Serving Teams and Their Leaders

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1 HR Redesigned Serving Teams and Their Leaders April 27, 2016 Ashley Goodall Senior Vice President, Leadership and Team Intelligence, Cisco

2 Little Platoons Ashley Goodall SVP, Leadership and Team Intelligence

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7 SOS i L O A D I N G Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help

8 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Admin Settings Capability Proficiency Categories Technical Assessment Levels Can t do it at all. Professional Can do it a little bit. Leadership Can do it. Individual Actually good at it. + ADD A CATEGORY Good at it, globally PRO-TIP: Just because you can do something doesn t mean you re good at it. Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help i

9 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Proficiency Library Technical Professional Leadership Individual 208 Proficiencies 173 Proficiencies 88 Proficiencies 342 Proficiencies Control Algorithms Alliances Collaboration Adaptive Learning Forecasting Expertise Computational Integration Data Structures Digital Mindset Integrated Computing Market Landscape Analytics Domain Design Systems Integration Data Classing Tagging/ Searching Design Theory Business Understanding Stakeholder Management Assesses Market Potential Systems Thinking Closes Business Technology Application Consulting Competitive Landscape Business Communication Customer Acumen Value Proposition Advocacy Relationship Manager Accountability Communication Influence Builds Partnership Interpersonal Skills Strategic Thinking Coaching Risk Management Business Acumen Understanding the Competition Change Agent Disposition Analytical & Critical Thinking Comfort in Ambiguity Curiosity/Creativity Empathy Innovation Interpersonal Savvy Judgement & Courage Passion Advisory Skills Patience/ Temperament Crisis Control Leveraging Technology Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help

10 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Jobs Matrix (13451) Search 25 Acquisitions Filter 33 Administration 118 Asset Controller 114 Capital 145 Communications 23 Corporate Affairs 47 Data & Analytics 3837 Engineering 25 Finance 84 Information Technology 236 Legal 48 Learning 123 Marketing 141 Management 75 Onboarding 140 Partner 2427 Product Development Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help PRO-TIP: Can t find the job title you re looking for? Create a new one here. i

11 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Jobs Matrix (13451) Search Filter Acquisitions Administration Asset Controller Capital Communications Corporate Affairs Data & Analytics Engineering Hardware Engineering Product Engineering Software Engineering Systems Engineering Integrated Finance Information Technology Legal Learning Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help PRO-TIP: Can t find the job title you re looking for? Create a new one here. i

12 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Jobs Matrix (13451) Search Filter Acquisitions Administration Asset Controller Capital Communications Corporate Affairs Data & Analytics Engineering Hardware Engineering Product Engineering Software Engineering Agile (CS01) Agile (CS02) Agile (CS03) Business Analyst (CS01) Business Analyst (CS02) Business Analyst (CS03) Cybersecurity (CS01) Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help PRO-TIP: Can t find the job title you re looking for? Create a new one here. i

13 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Jobs Matrix (13451) Search Filter Acquisitions Administration Asset Controller Capital Communications Corporate Affairs Data & Analytics Engineering Hardware Engineering Product Engineering Software Engineering Agile (CS01) Agile (CS02) Agile (CS03) Business Analyst (CS01) Business Analyst (CS02) Business Analyst (CS03) Cybersecurity (CS01) Business Analyst (CS01) Technical Control Algorithms Estimation Forecasting Expertise Computational Integration Analytics Domain Design Data Classing Methods/Practice Leadership Project Management Communication Industry Trends Influence Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help i

14 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Assessment Not Woodford? Signout. Want to know where you stand? Start Self-Assessment Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help PRO-TIP: Answering truthfully yields useful results. Lying just makes you looks good. i

15 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Assessment Woodford Rees Make a selection from based on your current capabilities. These ratings represent your expertise in capabilities in that specific area, not adjacent or similar areas. Adjacent skills should be rated separately or submitted for processing as a proficiency skill. Technical Control Algorithms? Forecasting Expertise? Computational Integration? Data Structures? Digital Mindset? Integrated Computing? Market Landscape? Analytics? Page 2 of 37 Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help i

16 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Assessment Results Woodford Rees Based on your results you are % qualified for the target role Technical Expertise 98.25% Professional Expertise % Leadership Skills % Individual Skills % View Detailed Report Below Expectation in 2 Competencies YOU ARE PERFORMING At Expectation in 17 Competencies Above Expectation in 28 Competencies PRO-TIP: Don t like your assessment? Take it again until you do. Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help i

17 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Assessment Results Woodford Rees Technical Control Algorithms Estimation Forecasting Expertise Computational Integration Analytics Domain Design Data Classing Methods/Practice Tagging/ Searching Design Theory 3.2 EXPECTED 5.0 YOUR ANSWER 2.1 EXPECTED 5.0 YOUR ANSWER 4.1 EXPECTED 5.0 YOUR ANSWER 2.5 EXPECTED 3.8 YOUR ANSWER 4.0 EXPECTED 5.0 YOUR ANSWER 0.0 EXPECTED 4.0 YOUR ANSWER 2.1 EXPECTED 5.0 YOUR ANSWER 2.5EXPECTED 5.0 YOUR ANSWER 2.0 EXPECTED 4.8 YOUR ANSWER 3.5 EXPECTED 4.5 YOUR ANSWER 23 learning offerings 10 learning offerings 6 learning offerings 7 learning offerings 2 learning offerings 12 learning offerings 21 learning offerings 8 learning offerings 3 learning offerings 45 learning offerings Professional Alliances Business Understanding 3.5 EXPECTED 4.5 YOUR ANSWER 2.8 EXPECTED 5.0 YOUR ANSWER 3 learning offerings 45 learning offerings Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help

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22 SOS i L O A D I N G Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help

23 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Proficiency Library Technical Professional Leadership Individual 208 Proficiencies 173 Proficiencies 88 Proficiencies 342 Proficiencies Control Algorithms Alliances Collaboration Adaptive Learning Forecasting Expertise Computational Integration Data Structures Digital Mindset Integrated Computing Market Landscape Analytics Domain Design Systems Integration Data Classing Tagging/ Searching Design Theory Business Understanding Stakeholder Management Assesses Market Potential Systems Thinking Closes Business Technology Application Consulting Competitive Landscape Business Communication Customer Acumen Value Proposition Advocacy Relationship Manager Accountability Communication Influence Builds Partnership Interpersonal Skills Strategic Thinking Coaching Risk Management Business Acumen Understanding the Competition Change Agent Disposition Analytical & Critical Thinking Comfort in Ambiguity Curiosity/Creativity Empathy Innovation Interpersonal Savvy Judgement & Courage Passion Advisory Skills Patience/ Temperament Crisis Control Leveraging Technology Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help

24 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Proficiency Library Technical Professional Leadership Individual 208 Proficiencies 173 Proficiencies 88 Proficiencies 342 Proficiencies Control Algorithms Alliances Collaboration Adaptive Learning Forecasting Expertise Computational Integration Data Structures Digital Mindset Integrated Computing Market Landscape Analytics Domain Design Systems Integration Data Classing Tagging/ Searching Design Theory Business Understanding Stakeholder Management Assesses Market Potential Systems Thinking Closes Business Technology Application Consulting Competitive Landscape Business Communication Customer Acumen Value Proposition Advocacy Relationship Manager Accountability Communication Influence Builds Partnership Interpersonal Skills Strategic Thinking Coaching Risk Management Business Acumen Understanding the Competition Change Agent Disposition Analytical & Critical Thinking Comfort in Ambiguity Curiosity/Creativity Empathy Innovation Interpersonal Savvy Judgement & Courage Passion Advisory Skills Patience/ Temperament Crisis Control Leveraging Technology Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help

25 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Admin Settings Capability Proficiency Categories Technical Assessment Levels Can t do it at all. Professional Can do it a little bit. Leadership Can do it. Individual Actually good at it. + ADD A CATEOGRY Good at it, globally PRO-TIP: Just because you can do something doesn t mean you re good at it. Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help i

26 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Jobs Matrix (13451) Search Filter Acquisitions Administration Asset Controller Capital Communications Corporate Affairs Data & Analytics Engineering Hardware Engineering Product Engineering Software Engineering Agile (CS01) Agile (CS02) Agile (CS03) Business Analyst (CS01) Business Analyst (CS02) Business Analyst (CS03) Cybersecurity (CS01) Business Analyst (CS01) Technical Control Algorithms Estimation Forecasting Expertise Computational Integration Analytics Domain Design Data Classing Methods/Practice Leadership Project Management Communication Industry Trends Influence Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help i

27 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Assessment Results Woodford Rees Based on your results you are % qualified for the target role Technical Expertise Professional Expertise % % Leadership Skills % Individual Skills View Detailed Report % Below Expectation in 2 Competencies YOU ARE PERFORMING At Expectation in 17 Competencies Above Expectation in 28 Competencies PRO-TIP: Don t like your assessment? Take it again until you do. Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help i

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30 1 Find the teams How do we make more teams like our best teams?

31 Traditional Teaming Dynamic Teaming Team A Team B Team D Team E Team C Team F

32 1 Find the teams 2 Understand team excellence How do we make more teams like our best teams?

33 Understanding Team Excellence 3 BEST > REST by BEST > REST by BEST > REST by 0.14 I am really enthusiastic about the mission of my company. (Purpose) At work, I clearly understand what is expected of me.* (Alignment) In my team, I am surrounded by people who share my values.* (Shared understanding of excellence) I have a chance to use my strengths everyday at work.* (Best of me now) My teammates have my back.* (Safety & Trust) I know I will be recognized for excellent work.* (Attention to me) I have great confidence in my company s future. (Comms & Leader Confidence) In my work, I am always challenged to grow.* (Best of me in the future) Study (N=815) Control (N=2,139) Global Benchmark

34 1 Find the teams 2 Understand team excellence How do we make more teams like our best teams? 3 Amplify! Team Leaders Teams Technology Platform

35 The Leader Journey Who do we make the team leader? What training do we need at each inflection point? How do we support leaders as they make the turn? Leader of Large Organization Team Leader Enterprise Leader Leader of Team Leaders Individual Contributor

36 The Leader Journey Enterprise Leader Leader of Large Organization Leader Development Leader Success Team Leader Leader of Team Leaders Learning and Development Succession Selection Coaching Individual Contributor

37 The Team Journey Growth Formation New assignment Team member leaves Crisis How can we support intact teams? How can we deliver customized lessons from excellence in real-time?

38 The Team Journey Growth New assignment Team Success Team Analytics & Research Team Labs Team Coaching Real Time Data Formation Learning and Development Team member leaves Succession Crisis Selection Coaching

39 Leader Development Leader Success Team Success Team Analytics & Research Leader and Team Digitization Operations Team Space

40 SOS Admin Settings Proficiency Library Jobs List Assessment My Learning Assessment Results Woodford Rees Based on your results you are % qualified for the target role Technical Expertise Professional Expertise % % Leadership Skills % Individual Skills View Detailed Report % Below Expectation in 2 Competencies YOU ARE PERFORMING At Expectation in 17 Competencies Above Expectation in 28 Competencies PRO-TIP: Don t like your assessment? Take it again until you do. Cisco System, Inc. Cisco Confidential Terms of Use Trademark Agreement Help i

41 Serve our Teams and Team Leaders by supporting their performance, and by delivering real-time intelligence to them. A space for what matters to a team, and how we work at our best to win together.

42 STANDOUT ASSESSMENT Understand and share my strengths

43 MY TEAMS Find the Teams

44 MY SNAPSHOT Share the best of me with my team and team leader

45 WEEKLY CHECK IN Conversations about making your strengths visible through your work

46 WEEKLY CHECK IN Conversations about making your strengths visible through your work

47 ENGAGEMENT PULSE How our team is doing. How similar to the best teams are we?

48 PERFORMANCE SNAPSHOT Team Leader input into talent-related decisions

49 Understand and share my strengths STANDOUT ASSESSMENT Serve our Teams and Team Leaders by supporting their performance, and by delivering real-time intelligence to them. A space for what matters to a team, and how we work at our best to win together. Find the Teams Share the best of me with my team and team leader MY TEAMS MY SNAPSHOT Conversations about making your strengths visible through your work WEEKLY CHECK IN How our team is doing, how like the best teams are we ENGAGEMENT PULSE My Team Team Leader input into talentrelated decisions PERFORMANCE SNAPSHOT

50 To be attached to the subdivision, to love the little platoon we belong to in society, is the first principle (the germ as it were) of public affections.

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53 About Deloitte As used in this document, Deloitte means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively, the Deloitte Network ) is, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Copyright 2016 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited

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