2018 EXECUTIVE AND PROFESSIONAL EDUCATION 2018

Transcription

1 0 0 WELCOME! Our 0 calendar contains all the public, open enrollment, non-credit courses Baldwin Wallace Professional Development offers to help employees throughout Northeast Ohio reach their professional skill development goals this year. Keep in mind, our ability to help your organization doesn t end with individual training. By building dynamic partnerships with businesses throughout Northeast Ohio (and beyond), Baldwin Wallace Professional Development creates a unique, collaborative relationship that can connect the resources within the University to the business community...delivering sure-fire results and success. In initial meetings, we discuss your current and future state, working with you to analyze the tasks at hand and your organizational goals. We take that information and collaborate with you to determine where your organization sits on our Spectrum of Resource Utilization. Below is just an example of the connections we can make for you: Employee Development/Training Custom Programming Consultancy Speakers/Topical Experts Student Internships Faculty/Student Research/Projects Our vast network of internal and external resources are industry-leading experts, and with them, Professional Development works to connect your organization to the experience, knowledge, and systems thinking approaches of Baldwin Wallace University. Your success is our business, and with every challenge you encounter we can work with you, side-by-side, to assist you with your organization s success. Contact us today to begin an education partnership journey with us! (0). bwpd@bw.edu bw.edu/cpd enrollment and payment process Register online and save time! Log on to and click VIEW COURSES AND ENROLL. On right links bar click LOG ON/REGISTER. PROGRAM DISCOUNTS % Early Registration Discount When you register business days or more before the start of the program. % Certificate Discount When you register for all of the courses within a Certificate Program. 0% Alumni Discount for BW University current students or BW alumni of degreed programs. CANCELLATION/TRANSFER POLICY Visit click VIEW COURSES AND ENROLL. On the right links bar, click REGISTRATION FAQs. Certificate Programs BW Certificate Programs are courses grouped together and specifically designed to offer an enhanced learning experience. Certificates further expand your knowledge of the concepts, processes, and skills in each specific topic area. You can enroll in classes individually, or take the Certificate Series, which offers an added dynamic and provides % off the listed course price when purchased as a package! Look for the Certificate initials in this brochure for each series grouping. A ADVANCED PROJECT MANAGEMENT (A) In support of the PMI Talent Triangle, BW has aligned a series of courses to make it easy for the PMP credential holder to manage PDUs in the required talent areas. PMI now states that of the 0 required PDUs over three years, PMPs must have of those as on-going education units, with a minimum of PDUs each in segment of the triangle Technical, Leadership, and Strategy/Business. We have organized our Advanced Project Management series so that mapping out the PDUs you need is completely manageable. Register for classes individually, or pick a PMI Talent Triangle A focus track for a certificate (see website for complete A details and easy registration). PMI Talent Triangle is a registered mark of the Project Management Institute, Inc. The Project Management Professional (PMP ) is a registered mark of the Project Management Institute, Inc. PROJECT MANAGEMENT () Consists of four courses intended for individuals who want to enhance their knowledge of concepts, processes and communication skills involved in project management. Baldwin Wallace University is a Registered Education Provider (R.E.P.) with the Project Management Institute, Inc. PMI Talent Triangle and Registered Education Provider are registered marks of the Project Management Institute, Inc. Business analysis () The Business Analyst plays a critical role in assuring an organization s significant investments in IT deliver meaningful and lasting business value. IT is one of the most important professions of the st century. To help you and your organization gain the benefits of business analysis, BW and Orion Development Group have created the four-course. Baldwin Wallace University is an Educational Partner with the Cleveland Chapter of the International Institute of Business Analysis (IIBA ). () How can your organization leverage its IT and business process capabilities to transform the customer experience and generate dramatic growth? This program will help your organization bring together innovators, process owners, and tech experts to redefine both the customer experience and generate dynamic growth. Baldwin Wallace University and Orion Development Group have created a three-course program to help your company succeed. process improvement () These four classes prepare you with practical information and hands-on techniques on the most common tools and best applications for streamlining processes, improving delivery time, reducing waste, reducing inventory, and encouraging innovation in your organization. () Programs in this certificate focus on developing important technical and behavioral skills and techniques involved in leading and managing teams or other individuals. These four courses benefit everyone from new managers to seasoned leaders. A A A A A A A A A A project management New! Using PM to Create Business Benefits and Value Jan. Foundations of Project Management Feb. & Sep. Business Analysis Success (.0) Feb. - & Sep. - Planning, Scheduling & Controlling Mar. - & Oct. - Critical Thinking Mar. & Sep. Mapping Your PM Leadership Plan Mar. - MS Project Fundamentals Apr. & Nov. Risk Management Apr. & Oct. Program Management May 0 Communication for Project Managers May & Dec. Conflict Management May & Dec. Stakeholder Management May & Nov. Project Management for IT & BA s June - Process Mapping & Analysis Sep. 0- Project Portfolio Management Oct. Kerzner Lecture/International Project Management Day Nov. BUSINESS ANALYSIS Business Analysis Success (.0) Feb. - & Sep. - Eliciting & Documenting Requirements Mar. 0- & Oct. - Requirements Analysis & Design Definition Apr. - & Nov. - Solution Deployment & Evaluation June - & Dec. - Project Management for IT & BA s June - Discovering the Breakthrough Customer Experience Mar. - & Dec. - Designing Value-added CX Solutions May - Deploying the Customer-Centric Organization June -0 ProCess improvement Innovation : What, Why & How Feb. & Sep. Lean Six Sigma Yellow Belt Certification Mar. - & Oct. - Innovation Quick Start 0 Mar. - & Oct. 0-Nov. Managing Organizational Change Apr. 0 Lean Six Sigma Green Belt Certification Apr. -/May - & Nov. -/Dec. - Process Mapping & Analysis Sep. 0- Process Innovation Nov. - leadership development Critical Thinking Mar. & Sep. Strategy Transformation Mar. & Oct. Managing Organizational Change Apr. 0 Business Ethics Apr. & Nov. Conflict Management May & Dec. Build Thriving Teams Dec. Baldwin Wallace University is a Registered Education Provider (R.E.P.) with the Project Management Institute The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc. Proud to be an Education Provider with:

2 0 0 A PROJECT MANAGEMENT BUSINESS ANALYSIS 0 JANUARY 0 0 FEBRUARY MARCH 0 0 NEW! USING PROJECT MANAGEMENT to CREATE BUSINESS BENEFITS and BUSINESS VALUE January am pm PDUs (T), (L), (S/B); $ Instructor: Dr. Harold Kerzner The landscape for project management has changed significantly over the past decade. With the changes taking place in project management, accompanied by increasing senior management support, executives are now placing significantly more trust in project managers to make business, as well as technical decisions. Project managers are now managing those projects related to benefits realization management, value management, and strategic initiative projects. Innovation : What, Why & How February PDUs (T), (L), (S/B); $ Instructor: Innovation Garage Everyone Can Innovate NOW. No matter your role in the organization, being more innovative means you can create, communicate, and accelerate ideas for anything. At this -day program workshop you ll experience the fundamentals of the innovation necessary for creating front end ideas for products, processes, and services. In this workshop you ll learn: How to create ideas and problem solve (with methods x more effective than brainstorming) How to communicate ideas in a way that builds them up and sells How to take an idea from inspiration to reality FAST. FOUNDATIONS of PROJECT MANAGEMENT February PDUs (T); $ Build an understanding of the principal components of project management concepts, processes and best practices. Receive tips, tools and techniques to implement at the workplace. You will learn to: Understand project management methodology, accurately track and prioritize project components, confidently estimate costs and schedules, and effectively communicate with project team members. BUSINESS ANALYSIS SUCCESS (.0) BUSINESS ANALYSIS SUCCESS (.0) Creating the strategic context for mission-critical projects February - PDUs (T), (L), (S/B); $ Version.0 of the Business Analysis Body of Knowledge emphasizes the importance of value creation in the role of the Business Analyst. To maximize the positive impact of recommended solutions, the BA must gather accurate requirements from users, and also understand the strategic context for a given project and guide solution design. This seminar delivers specific skills you need to develop system specifications that will impel quality business system results. LEAN SIX SIGMA YELLOW BELT March - PDUs (T), (L); $ Instructor: Angela Hardaway Lean Six Sigma Yellow Belt Certification will deliver fundamental process improvement skills that can be applied in any industry. It will focus on the value analysis components of Lean and integrate these methods into the Six Sigma Define-Measure-Analyze- Improve-Control (DMAIC) problem solving structure. Participants will be able to use basic quality tools as members of a process improvement team. INNOVATION QUICK START 0 March - :0 am :0 pm PDUs (T), (L), (S/B); $, Instructor: The Innovation Garage How do you increase innovation speed-to-market by a factor of X? Based on the core skills that reinforce systems-driven leadership, the Innovation Quick Start course teaches you how to transform innovation from a random art into a reliable, scientific system for profitable growth. This real world and pressure-tested program has been designed and proven to give you the essential knowledge, tools and step-by-step instruction manual necessary for innovation success. You will experience, learn and gain: short, digital classes of pre-work; in-depth, hands-on and practical days of learning on fundamental innovation skills; 0-days expert coaching and mentoring from a certified Master Black Belt from the Innovation Garage; 0-days access and support to the Innovation Engineering Labs Innovation Technology Suite of Tools; and Innovation Engineering Blue Belt Certification upon completion of full program. PLANNING, SCHEDULING & CONTROLLING March - PDUs (T), (L); $, Through a variety of presentation methods and learning strategies, participants in this course will uncover how to define project scope and acceptance criteria, as well as learn how to use network diagrams, status reporting and appropriate project communication processes to ensure project success. March PDUs (T), (L); $ This hands-on course takes participants through the process of making better decisions through critical thinking and creative problem solving. Simulations and practical exercises in defining true problems, analyzing causes, creating targeted options, deciding what is best, and then implementing solutions are designed to carry over and immediately help you in your own work environment. ELICITING & DOCUMENTING REQUIREMENTS Collaborating to capture the true business needs March 0- PDUs (T), (L), (S/B); $ For all of the tools and techniques to elicit requirements, nothing is more important than making the most of human contact between IT departments and the business organizations they support. This seminar discusses several useful approaches to gathering requirements, focusing on the facilitation of collaborative sessions and the clear translation of business needs into requirements.

3 0 0 A PROJECT MANAGEMENT BUSINESS ANALYSIS MARCH 0 0 March - PDUs (T), (L), (S/B); $ Every company wants to be innovative, but devising solutions that deliver palpable value for the customer and sufficient return on investment for your organization is a significant business challenge. This seminar will provide a roadmap for discovering, clarifying and gaining support for innovations that will make a dramatic difference for you and your customers. MAPPING YOUR PM LEADERSHIP PLAN March - PDUs (L), (S/B); $,0 This course looks at global research findings on the behaviors needed for success in both the project and program manager roles. A pre-class assessment is completed by each participant. In class, you will review your leadership assessment results; compare your results to the global research in order to identify your strengths and personal opportunities for development. Learn key leadership behaviors needed for leading large projects and programs, as well as models and methods for creating your personal leadership growth plan. STRATEGY TRANSFORMATION March PDUs (T), (L), (S/B); $ Instructor: Thrive at Work Ready to take a fresh approach to strategic thinking, planning and organizing? Learn a simple process to plan and organize anything from entire strategic plans large-scale initiatives, to small team projects. It works for any size or scale of planning and design. The Agile Canvas is made up of four conversations that: Effectively address uncertainties, concerns, risks, and unknowns Engage the strengths and assets of individuals, teams, and organizations and; Create action by applying global best practices of agile project management. The Agile Canvas is simple to learn and works every time. Learn how to use it in your own work and how to facilitate it with your team. 0 APRIL 0 MS PROJECT FUNDAMENTALS April PDUs (T), (L); $ This one-day, hands-on course provides an overview of MS Project and its functionality. Work with the tools while receiving support and direction from an experienced instructor/coach. Learn to: Understand the capabilities of MS Project, enter task information, develop a project schedule by setting task dependencies, work\efforts, resource allocations and task assignments, and much more. RISK MANAGEMENT April PDUs (T), (S/B); $ Risk management is any uncertainty in any project that you can control or at least track. The trick is to identify those uncertain events that are the most critical and could impact project success, and then analyze and manage them. Using tools such as Force Field Analysis Prioritization you will be better prepared to focus on the high risk, resource consuming tasks, and prioritize and keep an eye on the rest. In addition to providing best practice risk management theory, this course includes hands-on case studies focused on risk application, risk audit and risk communication planning. REQUIREMENTS ANALYSIS & DESIGN DEFINITION Converting business needs to solutions April - PDUs (T), (L), (S/B); $ Instructor: Joe Nickrent The ultimate objective of a business analysis project is to improve business results. This seminar will present proven approaches to analyzing current conditions, business needs and technology enablers. Verification and validation techniques will be used to assure proposed solutions meet the needs of users and customers. MANAGING ORGANIZATIONAL CHANGE MANAGING ORGANIZATIONAL CHANGE April 0 PDUs. (T),. (L), (S/B); $ The disciplines of process, project, and change management intersect at many points during the execution of a project or initiative. When change management activities are integrated together with the project or process improvement, only then the organization will realize longterm behavior change that will provide the return on investment. Individuals who have an understanding of the dynamics of the peopleside of change, and have the ability to create an integrated plan are better equipped to adopt practical strategies to deal with resistance, either at an individual or organizational level. LEAN SIX SIGMA GREEN BELT April - continues May - PDUs. (T),. (L), (S/B); $, Instructor: Steve Wall The training course covers Lean and DMAIC Six Sigma methodologies at a more detailed level. At the end of the certification program, you will leave with the ability to run a project, but with some coaching. During the two months, you will attend two training sessions, one month apart, and totaling five full-day classes. In addition to the classroom training, you will work on a project case study that can start when the classes begin. The program is over when the project has been completed, which could extend the full program time to three months. The project will require a thorough knowledge of the GB course topics and will require a solid use of the tools to complete. BUSINESS ETHICS April PDUs (L); $ Instructor: Lisa Codispoti Ethics starts with the individual. Personal ethics are directly related to what an individual values what the person believes to be fair and appropriate and how these beliefs impact the individual s behavior. A company s ethical reputation is dependent upon the ethics of its employees, and is even more dependent on the ethics of its leadership. In this course, participants will explore their personal beliefs and examine how these beliefs influence their behavior as human beings, employees and managers. Participants will examine the concept of business ethics and how ethics should influence an organization s business practices. Case studies dealing with ethical issues and dilemmas will be analyzed to allow participants to identify what actions (or inaction) contributed to these situations.

4 0 0 A PROJECT MANAGEMENT BUSINESS ANALYSIS 0 MAY 0 JUNE JULY / AUGUST No courses in JULY AND august 0 PROGRAM MANAGEMENT May PDUs (T), (L), (S/B); $ This course is designed to assist program and project managers in understanding their role in leading large initiatives that will require multiple project teams. Participants develop an understanding of program management by using activities to review program stages and key activities. Responsibilities of the program manager, governance and program deliverables are reviewed. DESIGNING VALUE-ADDED CX SOLUTIONS May - PDUs (T), (L), (S/B); $ Converting great ideas in the boardroom into real products and services requires the effective integration of several key disciplines (process design, requirements management, customer collaborations and business case development). This seminar will provide a methodology for creating well-defined plans for solutions that are desirable, feasible and viable. 0 COMMUNICATION FOR PROJECT MANAGERS May PDUs (L), (S/B); $ This course is an opportunity to understand your leadership and communication style, analyze your stakeholders and develop effective ways to influence them. It will help you better comprehend the importance of leading your project stakeholders, your sponsors, internal customers, external customers, and crossfunctional team members; identify and analyze multiple stakeholders; and develop an effective strategy for influencing. May PDUs (L), (S/B); $ As more employees are expected to work together in teams, adjust to multiple organizational changes, and focus on higher quality with fewer resources, conflict can become a natural by-product. While unmanaged conflicts and disagreements can harm important working relationships, effectively managed conflict can promote cooperation and build stronger relationships. This session explores the reasons why people sometimes act the way they do, and provides skills and tools for leaders to manage conflict constructively. STAKEHOLDER MANAGEMENT May PDUs (T), (L), (S/B); $ Who holds a stake in your project? Probably more people than you first think. Each has something to gain or lose in your project s success. As a PM, you need to be able to understand the influence (for good and for evil) that stakeholders can make and be able to manage that influence. This hands-on course gets to the root of a very common project problem: contention between the PM and the stakeholders. Participants will learn how to evaluate the position of each of the parties, and what factors drive common behavior. Practice techniques for managing the relationship and communicating for smoother project execution. SOLUTION DEPLOYMENT & EVALUATION Delivering business value June - PDUs (T), (L), (S/B); $ Creating an elegant, business-focused technology or process improvement solution is a worthy accomplishment; assuring that the solution is properly implemented and generates value on an ongoing basis is equally important. Learn to: set the stage for successful solution implementations, assess the organization s readiness for change, identify barriers to realizing full return on investment, identify business-driven performance measures and validate achievement of the desired business value. PROJECT MANAGEMENT for IT & BAs PROJECT MANAGEMENT for IT & BAs June - PDUs. (T), (L),. (S/B); $ Good project management is an important part of general business management; for information technology projects, it is critical. IT projects typically are more complex, have greater impact on business processes, tighter time lines, and user/business needs are more dynamic. Effective IT project management is essential to meet these challenges and make the most efficient use of scarce resources. This seminar thoroughly covers the BABOK Requirements Planning & Management knowledge area. DEPLOYING the CUSTOMER-CENTRIC ORGANIZATION June -0 PDUs (T), (L), (S/B); $ If you build it, they will come but only if the finished product delivers the breakthrough experience you envisioned. This seminar delivers critical skills to assure the deployed solution stays aligned with intent throughout the development process. You will learn techniques to gauge customer impact and sustain customer satisfaction and loyalty.

5 0 0 A PROJECT MANAGEMENT BUSINESS ANALYSIS 0 BUSINESS ANALYSIS SUCCESS (.0) BUSINESS ANALYSIS SUCCESS (.0) Creating the strategic context for mission-critical projects September - PDUs (T), (L), (S/B); $ Version.0 of the Business Analysis Body of Knowledge emphasizes the importance of value creation in the role of the Business Analyst. To maximize the positive impact of recommended solutions, the BA must gather accurate requirements from users, and also understand the strategic context for a given project and guide solution design. This seminar delivers specific skills you need to develop system specifications that will impel quality business system results. PROCESS MAPPING & ANALYSIS PROCESS MAPPING & ANALYSIS September 0- PDUs (T), (L), (S/B); $ Process mapping enables you to peel away the complexity of your organizational structure (and internal politics) and focus on the processes that are truly the heart of your business. Greatly reduce the cost of your operations by eliminating as much as 0% of the steps in most processes as well as the root causes of systemic quality problems. FOUNDATIONS of PROJECT MANAGEMENT September PDUs (T); $ SEPTEMBER 0 Build an understanding of the principal components of project management concepts, processes and best practices. Receive tips, tools and techniques to implement at the workplace. You will learn to: Understand project management methodology, accurately track and prioritize project components, confidently estimate costs and schedules, and effectively communicate with project team members. OCTOBER 0 September PDUs (T), (L); $ This hands-on course takes participants through the process of making better decisions through critical thinking and creative problem solving. Simulations and practical exercises in defining true problems, analyzing causes, creating targeted options, deciding what s best, and then implementing solutions are designed to carry over and immediately help you in your own work environment. Innovation : What, Why & How September PDUs (T), (L), (S/B); $ Instructor: Innovation Garage Everyone Can Innovate NOW. No matter your role in the organization, being more innovative means you can create, communicate, and accelerate ideas for anything. At this -day program workshop you ll experience the fundamentals of the innovation necessary for creating front end ideas for products, processes, and services. In this workshop you ll learn: How to create ideas and problem solve (with methods x more effective than brainstorming) How to communicate ideas in a way that builds them up and sells How to take an idea from inspiration to reality FAST. LEAN SIX SIGMA YELLOW BELT October - PDUs (T), (L); $ Instructor: Andrea Hardaway 0 Lean Six Sigma Yellow Belt Certification will deliver fundamental process improvement skills that can be applied in any industry. It will focus on the value analysis components of Lean and integrate these methods into the Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) problem solving structure. Participants will be able to use basic quality tools as members of a process improvement team. RISK MANAGEMENT October PDUs (T), (S/B); $ Risk management is any uncertainty in any project that you can control or at least track. The trick is to identify those uncertain events that are the most critical and could impact project success, and then analyze and manage them. Using tools such as Force Field Analysis Prioritization you will be better prepared to focus on the high risk, resource consuming tasks, and prioritize and keep an eye on the rest. In addition to providing best practice risk management theory, this course includes hands-on case studies focused on risk application, risk audit and risk communication planning. ELICITING & DOCUMENTING REQUIREMENTS Collaborating to capture the true business needs October - PDUs (T), (L), (S/B); $ For all of the tools and techniques to elicit requirements, nothing is more important than making the most of human contact between IT departments and the business organizations they support. This seminar discusses several useful approaches to gathering requirements, focusing on the facilitation of collaborative sessions and the clear translation of business needs into requirements. PLANNING, SCHEDULING & CONTROLLING October - PDUs (T), (L); $, Through a variety of presentation methods and learning strategies, participants in this course will uncover how to define project scope and acceptance criteria, as well as learn how to use network diagrams, status reporting and appropriate project communication processes to ensure project success. PROJECT PORTFOLIO MANAGEMENT October PDUs (T), (S/B); $ This class looks at practical methods for selecting and managing a portfolio of projects. Individuals focus on activities that add value to meeting the organization s mission and how to avoid falling into the common PMO traps of paperpushing bureaucrat, road-blocking gatekeeper, project cop or sideline observer. In addition to discussing best practices as a class and in small groups, hands-on exercises provide reinforcement of each concept s application.

6 0 0 A PROJECT MANAGEMENT BUSINESS ANALYSIS OCTOBER 0 0 NOVEMBER 0 0 DECEMBER 0 0 STRATEGY TRANSFORMATION October PDUs (T), (L), (S/B); $ Instructor: Thrive at Work Ready to take a fresh approach to strategic thinking, planning and organizing? Learn a simple process to plan and organize anything from entire strategic plans, large-scale initiatives to small team projects. It works for any size or scale of planning and design. The Agile Canvas is made up of four conversations that: Effectively address uncertainties, concerns, risks, and unknowns Engage the strengths and assets of individuals, teams, and organizations and; Create action by applying global best practices of agile project management. The Agile Canvas is simple to learn and works every time. Learn how to use it in your own work and how to facilitate it with your team. INNOVATION QUICK START 0 October 0 - November :0 am :0 pm PDUs (T), (L), (S/B); $, Instructor: The Innovation Garage How do you increase innovation speed-to-market by a factor of X? Based on the core skills that reinforce systems-driven leadership, the Innovation Quick Start course teaches you how to transform innovation from a random art into a reliable, scientific system for profitable growth. This real world and pressure-tested program has been designed and proven to give you the essential knowledge, tools and step-by-step instruction manual necessary for innovation success. You will experience, learn and gain: short, digital classes of pre-work; in-depth, hands-on and practical days of learning on fundamental innovation skills; 0-days expert coaching and mentoring from a certified Master Black Belt from the Innovation Garage; 0-days access and support to the Innovation Engineering Labs Innovation Technology Suite of Tools; and Innovation Engineering Blue Belt Certification upon completion of full program. KERZNER LECTURE SERIES / INTERNATIONAL PROJECT MANAGEMENT DAY November :0 pm pm. PDUs (T); FREE Join BW and the Northeast Ohio PMI Chapter to celebrate International Project Management Day, and Dr. Harold Kerzner s contribution to the field, at this exciting lecture created to recognize and raise awareness to the value of project management. STAKEHOLDER MANAGEMENT November PDUs (T), (L), (S/B); $ Who holds a stake in your project? Probably more people than you first think. Each has something to gain or lose in your project s success. As a PM, you need to be able to understand the influence (for good and for evil) that stakeholders can make and be able to manage that influence. This hands-on course gets to the root of a very common project problem: contention between the PM and the stakeholders. Participants will learn how to evaluate the position of each of the parties, and what factors drive common behavior. Practice techniques for managing the relationship and communicating for smoother project execution. MS PROJECT FUNDAMENTALS November PDUs (T), (L); $ This one-day, hands-on course provides an overview of MS Project and its functionality. Work with the tools while receiving support and direction from an experienced instructor/coach. Learn to: Understand the capabilities of MS Project enter task information, develop a project schedule by setting task dependencies, work\efforts, resource allocations and task assignments, and much more. LEAN SIX SIGMA GREEN BELT November - continues December - PDUs. (T),. (L), (S/B); $, Instructor: Steve Wall The training course covers Lean and DMAIC Six Sigma methodologies at a more detailed level. At the end of the certification program, you will leave with the ability to run a project, but with some coaching. During the two months you will attend two training sessions, one month apart, and totaling full-day classes. In addition to the classroom training, you will work on a project case study that can start when the classes begin. The program is over when the project has been completed, which could extend the full program time to three months. The project will require a thorough knowledge of the GB course topics and will require a solid use of the tools to complete. REQUIREMENTS ANALYSIS & DESIGN DEFINITION Converting business needs to solutions November - PDUs (T), (L), (S/B); $ Instructor: Joe Nickrent The ultimate objective of a business analysis project is to improve business results. This seminar will present proven approaches to analyzing current conditions, business needs and technology enablers. Verification and validation techniques will be used to assure proposed solutions meet the needs of users and customers.

7 0 0 A PROJECT MANAGEMENT BUSINESS ANALYSIS DECEMBER 0 0 BUSINESS ETHICS November PDUs (L); $ Instructor: Lisa Codispoti Ethics starts with the individual. Personal ethics are directly related to what an individual values what the person believes to be fair and appropriate and how these beliefs impact the individual s behavior. A company s ethical reputation is dependent upon the ethics of its employees, and is even more dependent on the ethics of its leadership. In this course, participants will explore their personal beliefs and examine how these beliefs influence their behavior as human beings, employees and managers. Participants will examine the concept of business ethics and how ethics should influence an organization s business practices. Case studies dealing with ethical issues and dilemmas will be analyzed to allow participants to identify what actions (or inaction) contributed to these situations. PROCESS INNOVATION How to create and deploy breakthrough ideas November - PDUs (T), (L), (S/B); $ Instructor: Ralph Smith Learn to evaluate the business return of process improvement alternatives, think outside the process box, devise innovative process designs based on customer needs, leverage process excellence to foster growth, create a Strategy Canvas to assess the impact of processes on strategic position, and plan for the practical and political realities of the process change. SOLUTION DEPLOYMENT & EVALUATION Delivering business value December - PDUs (T), (L), (S/B); $ Creating an elegant, business-focused technology or process improvement solution is a worthy accomplishment; assuring that the solution is properly implemented and generates value on an ongoing basis is equally important. Learn to: set the stage for successful solution implementations, assess the organization s readiness for change, identify barriers to realizing full return on investment, identify business-driven performance measures and validate achievement of the desired business value. December - PDUs (T), (L), (S/B); $ Every company wants to be innovative, but devising solutions that deliver palpable value for the customer and sufficient return on investment for your organization is a significant business challenge. This seminar will provide a roadmap for discovering, clarifying and gaining support for innovations that will make a dramatic difference for you and your customers. 0 COMMUNICATION for PROJECT MANAGERS December PDUs (L), (S/B); $ This course is an opportunity to understand your leadership and communication style, analyze your stakeholders and develop effective ways to influence them. It will help you better comprehend the importance of leading your project stakeholders, your sponsors, internal customers, external customers, and cross-functional team members; identify and analyze multiple stakeholders; and develop an effective strategy for influencing. December PDUs (L), (S/B); $ As more employees are expected to work together in teams, adjust to multiple organizational changes, and focus on higher quality with fewer resources, conflict can become a natural by-product. While unmanaged conflicts and disagreements can harm important working relationships, effectively managed conflict can promote cooperation and build stronger relationships. This session explores the reasons why people sometimes act the way they do, and provides skills and tools for leaders to manage conflict constructively. BUILD THRIVING TEAMS December PDUs (T), (L), (S/B); $ Instructor: Thrive at Work Do you want a culture that creates new levels of alignment and velocity? Do you want to impact the root causes of your team engagement levels? Do you want a culture that attracts, grows and sustains the best talent possible? Teams thrive when they share individual and team habits of belonging, learning, purpose, courage and self-care. Join the Thrive at Work team and BW to map out how habits of thriving exist in yourself and your teams now and what habits you would prioritize to grow. Learn the latest science to help you build new habits and facilitate and support their growth at work. This is a highly interactive session with small group work, peer learning and learning by doing in the context of your own work and team.