Our Health and Care Workforce Strategy: Your Guide to Hosting a Consultation Workshop

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Helen Moody
6 years ago
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1 Our Health and Care Workforce Strategy: Your Guide to Hosting a Consultation Workshop

2 The purpose of this pack? This pack has been created to help leaders in England s health and care community to hold their own feedback workshops that capture and share insight to inform the development of a final, national Workforce Strategy. We ve learnt that great workshops have: a) a clear mandate, b) the right people in the room, c) smart processes to capture the best insight from participants, d) a clear route to ensure insight captured will create real action. These four principles underpin the design of our guidance. Please do feel free to contact hee-consultation@clevertogether.com for more information.

3 The purpose of this pack? This pack shares two processes which teams across the country can use to: a) host their own debates and explorations of the draft workforce strategy in a common format, b) share how many people they ve engaged with and the mix of professionals involved, c) be able to share feedback to a central hub, in a standardised manner that is easy for analysts to interrogate and integrate, and d) feel empowered to sign-post stakeholders to our national online workshop that runs until 23 rd March, 2018.

4 Workshop processes What s in this pack? We share two processes that have worked well in our face-to-face engagements to date. They are both flexible workshop designs that satisfy three objectives: i. to help a small group or a room full of people explore the draft workforce strategy through the 8 consultation questions set out by Health Education England and its partners; ii. iii. to capture feedback in a way that can be used to enhance the final strategy; to provide participants with confidence in the scale and rigour of the consultation. Additional assets We ve also prepared two further assets that can help you run your consultation workshop: i. A pack of useful tools, to help you facilitate the session and capture insight. ii. A document with useful tips, to help you get the most of the session.

5 A useful workshop process You have a clear mandate to host a workshop. Facing the Facts, Shaping the Future a draft health and care workforce strategy for England to 2027 presents a clear picture of workforce challenges facing our health and social care system. If you have an interest in the future of the NHS and care, you will have a view on this document - your views will help to inform the final Strategy. Share the draft workforce strategy or the summary presentation (get it here) and invite those in your network with an interest in workforce issues to either: join your face-to-face workshop, or point them to the online workshop accessible via consultation.hee.nhs.uk. We have 8 consultation questions one question for each of the six key principles of the strategy this is where you ll focus much of your time, and two further questions that capture other ideas & ideas about policy for social care.

6 A useful workshop process Process 1: Capturing and sharing insight, digitally. If you use this suggested process, your participants will use the online workshop as part of your face-to-face session. It means they get to share their views and you leave the job of analyses to our independent analysts. 1. Sign-up and set-up. Prior to your face-to-face workshop, ensure your participants have signed-up and got passwords to join the online workshop via consultation.hee.nhs.uk. Get a room with good Wi-Fi and mobile signal. 2. Set the scene Use the HEE draft workforce strategy summary to help set the scene for your meeting (downloadable here). It can also be useful to project the online workshop onto a wall, for all to see. 3. Log-in Ask your participants to log-in to the online workshop using their smart phones, laptops or tablets. 4. Discuss, debate, build, vote and add Moving through each of the 8 consultation questions, in groups or pairs, discuss and debate the ideas shared to date, vote and add comments to build and challenge, and invite your participants to add their own ideas, too. We suggest you ll need 2-3 hours for a really good debate. 5. Report Write to us at hee-consultation@clevertogether.com to let us know (a) you held a session, (b) the number of attendees and (c) any key reflections (we ll know their demographics from logins).

7 A useful workshop process Process 2: A structured brainstorm to capture and share insight. If you use this suggested process, you will take your participants through a series of structured brainstorms. It means: they will share lots of ideas on posters (more on these shortly), you will analyse these ideas to generate themes of insight, and you will then share the themes and insights with our independent analysts via the online workshop. Write to hee-consultation@clevertogether.com to let us know you re hosting a workshop and we ll (a) you a registration form so you can let us how many people attended and their demographics and (b) issue log-in details so you can share their insights via the national online workshop. Set-up your room Set the scene Agree your timings and focus Work through each consultation question Theme your participants insights Share with central HEE

A useful workshop process Process 2: A structured brainstorm to capture and share insight. If you have a small group, a round table discussion is ideal.

8 A useful workshop process Process 2: A structured brainstorm to capture and share insight. If you have a small group, a round table discussion is ideal. If you have 12 or more we suggest you try to organise you room into groups of 6-10 people on tables cabaret style, as this helps ensure everyone will have a voice. Use the HEE draft workforce strategy summary to help set the scene for your meeting (downloadable here). Ensure your participants are clear on: how long you have for the session (we suggest a few hours), agree that you will divide most of your allotted time to focus on the six key principles of the strategy, and that you ll have some time at the end to capture other ideas & ideas about policy for social care, the process you will use to submit their ideas and comments (more on this shortly).

A useful workshop process Process 2: A structured brainstorm to capture and share insight. In our useful tools pack, we share the design of the posters we ve used in our feedback workshops.

9 A useful workshop process Process 2: A structured brainstorm to capture and share insight. In our useful tools pack, we share the design of the posters we ve used in our feedback workshops. You can quickly draw these up on flipcharts or larger poster paper if you have it to hand. Divide your workshop time between the posters and use them (plus our useful tips) to support your participants to share and discuss their ideas. Ask your participants to cluster their ideas around themes and to write a narrative or summary for each theme, you may find it easier to take on this task yourself after the workshop, if you have a small group. Log-in to the online workshop using your especially assigned details and post the insights form your participants.

10 Sharing your workshop results If you use process 1 capturing and sharing insight, digitally, your workshop participants will share their insights directly and we ll handle the rest. If you use process 2, a structured brainstorm to capture and share insight, then we ask you to: a) write to hee-consultation@clevertogether.com to let us know you re hosting a workshop we ll send you a participant survey form and details on how to share your workshop insights; b) us the data captured in your registration forms so you can let us how many people attended your workshop and their demographics; and c) log-in to the online workshop (using the details we ll share) so you can post your participants insights - if you spot very similar ideas to yours on the platform already, we suggest you hit the like button and add you idea/insight as a comment.

11 What else can you do to help? Encourage people to host their own workshops Signpost people join the online workshop It s all on the consultation portal

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